Actioneer(r) 3.1 Smart Portal(tm) service

September 23, 1999

The Actioneer Smart Portal service is new "unbrowser" technology an easier,
faster way to access frequently visited services on the Web and on your desktop. The
unique, natural-language interface of the Smart Portal completely eliminates
time-consuming "point and click" navigation. The Smart Portal is simple to use,
customizable, and absolutely FREE from our download page. 

When you know where you want to go and what you want to do on the Web, the Smart
Portal service saves you time. Type a few simple keywords into the Smart Portal
window and jump to a deep link on the exact page you need on your favorite site, such
as stock quotes, ticket agencies, weather, news, dictionaries, sports scores,
booksellers, and more! And, if you are a Lotus Notes®, Palm Desktop or Microsoft®
Outlook user, you can also use the Smart Portal to send To Do and Calendar items to your
desktop organizer. 

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Table of Contents:

1.  What's new in this release

2.  Actioneer Technical Support Information

3.  Supported For This Release

4.  Known Issues -- General

5.  Known Issues -- Microsoft Outlook

6.  Known Issues -- Lotus Notes

7.  Known Issues -- Palm Desktop & IBM Workpad Desktop


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***  1.   WHAT'S NEW IN THIS RELEASE ***

The Smart Portal service version 3.1 includes the following new 
features:

A.  Choose your own connectors!  You can now choose from a variety of 
Providers of your favorite Web services. We've given you a set to get 
you started.  To view and select alternate Providers, select Preferences 
by right clicking on the Actioneer icon in your Windows System Tray.   

B.  Web Help Feature.  Stumped about how to use Actioneer to get to a 
Web service?  Simply type any keyword for the Web service you want to 
access, followed by the word Help, (such as "dictionary help") and your 
browser will present a page on our Support Site giving you detailed 
instructions about how to use that connector.

C.  Learning Actioneer keywords. If you haven't discovered keywords, 
we've made it even easier to learn about this powerful feature.  The 
To Do and Web service drop-down menus now list the shortcut keywords 
associated with that category or service.  For instance, did you know 
that "bk" is a shortcut keyword for finding books on the Amazon Web site? 
Simply type the keyword, followed by the title or author you are seeking.

D.  Profile information.  This optional tab in the Profile tab in the 
Preferences dialog enables you to locally  store your profile information 
(name, city, state, zip), which helps the Smart Portal service perform 
even smarter tasks for you.  Knowing your state and zip for example, 
would allow the Smart Portal to take an action message like "get weather" 
and return with the weather for your city automatically.


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***  2.   ACTIONEER TECHNICAL SUPPORT INFORMATION ***

For technical support, please refer to our web site at
http://www.actioneer.com/support. You may also receive support documents 
via email.  Send an email to help@actioneer.com and a menu of available 
documents will be returned to you immediately.

If you cannot find an answer to your question or to send product 
feedback/problem reports, please e-mail us directly at support@actioneer.com.  

We currently offer Web and email support only.  Phone support is not 
available at this time.  

For further information about this and future product 
releases, please visit our web site at www.actioneer.com.


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***  3.   SUPPORTED FOR THIS RELEASE  ***

A.  Operating System Requirements

    Windows 95, Windows 98, or NT 4.0.

    We suggest you install the latest Windows 95 and/or NT patches.

    NOTE: this version is NOT supported with Windows 2000 beta releases.

B.  Organizer versions

    Lotus Notes client versions R4.5, R4.6, or R5.0      
    Microsoft Outlook 97, 98, or 2000
    Palm Desktop or IBM Workpad Desktop version 2.0 or later

C.  Internet Browsers:

    Netscape Navigator v. 4.07 or later
    Netscape Communicator v. 4.5 or later
    Internet Explorer v. 4.0 or later


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****  4.   KNOWN ISSUES General  ****

A.  The auto-update feature of this release may not function properly 
    through a firewall.  If you access the Internet through a firewall,
    you may not receive new and updated Web Service connectors.  For
    more information please refer to www.actioneer.com/support.

B.  You must re-install the Actioneer portal service to switch between
    organizer connectors.

C.  If you select an organizer during the Actioneer installation and
    Actioneer is unable to find that organizer on your system, the organizer
    destinations will be disabled.  

D.  If you select an organizer during installation, and at some later time
    Actioneer is unable to connect properly to your organizer software,
    it will display an error message and shut down.  If this happens you should 
    try running your organizer to verify you can properly connect.

E.  In the event that you get a "Server Busy" error, wait for 
    two minutes, then cancel out of dialog and the program should behave 
    normally.

F.  If you get an error that says, "MSVCP60.dll file is linked to missing
    export MSVCRT.dll_lc_collate_cp," re-start your computer.  This will
    allow any system files that were updated during the installation to
    take effect.


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****  5.   KNOWN ISSUES -- Microsoft Outlook  ****

A.  You must edit the Outlook Master Category list before Actioneer will
    recognize your task category names.

B.  If you cancel the Outlook profile dialog that appears when you first 
    run Actioneer, you may be unable to properly start Actioneer.


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****  6.   KNOWN ISSUES -- Lotus Notes  ****

A.  If you change calendar preferences in Notes, you may need to restart 
    Notes and/or Actioneer before Actioneer will recognize them.  The 
    Actioneer Refresh menu command may not recognize them in this release.

B.  If you cancel the Notes password dialog that appears when you first 
    run Actioneer, you may be unable to properly start Actioneer.

C.  Actioneer uses the last location you specified in Notes.  If you get
    an error regarding "Retrieving User Categories" or "Retrieving Calendar
    Info", you may have changed network locations without notifying Notes.  
    Open Notes, verify it is set to the proper location, and restart 
    Actioneer.


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****  7.   KNOWN ISSUES -- Palm Desktop  ****

A.  If you install Actioneer for Palm Desktop immediately after
    installing the Palm Desktop application, you will need to open
    Palm Desktop at least once in order for Actioneer to recognize
    your Palm Desktop data.

B.  Categories and contacts created or modified in Palm Desktop will
    not appear in Actioneer for Palm Desktop until you a) click the 
    Palm Desktop's Save All button; or b) select Refresh from the 
    Actioneer or action note menus.


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Please visit our web site, www.actioneer.com, for product updates
and other relevant information.

Thank you for using Actioneer.
