    Disk User's Manual - Version 5.01 (Apr,15 1995) - All Rights Reserved
 --------------------------------------------------------------------------
 
        ***** T H E   F R E Q U E N T   F L I E R   M A N A G E R *****      
 
                         USA Copyright 1993,1994
 ______________________________________________________________________________
 
 1: Introduction
 ______________________________________________________________________________
 
 1.  INTRODUCTION
 
 Welcome to the world of frequent fliers.
 
 This computer program is intended to help keep track of the Miles or
 Kilometers (Mi|Km) that a traveler accumulates as a member of an airline
 travel award program. It is not affiliated with, or sponsored by, any
 airline. Although the design of the Frequent Flier Manager is expected to
 be compatible with most airline award programs, this is not guaranteed. 
 The user is cautioned not to make any personal or travel decisions based
 on the results obtained from the Frequent Flier Manager.
 
 To most efficiently utilize the Frequent Flier Manager, you will need a
 100% IBM/DOS 3.0 (or higher) compatible personal computer, with at least
 512K of memory, a fixed disk drive (designated "C" or "D") with at least
 1.4 MB of "free" space (1.9 MB if you elect to use the Aircraft Seating
 Diagrams - refer to Page 5, Item 3d.), a "floppy" disk drive (designated
 "A" or "B"), a color monitor and an Epson or Hewlett Packard Desk Jet
 compatible printer. FFM will however, operate effectively in lesser
 configurations. Additionally, this version of FFM is expected, although
 not guaranteed, to operate satisfactorily with Microsoft Windows, Version
 3.1 when the "386 Enhanced" mode is used (386+ processors only).
 
 All products, services and names, including corresponding abbreviations,
 used throughout this manual and within the computer program are trademarks
 and service marks of their respective owners.
 
 Before continuing, please carefully read the License Agreement at the end
 of this Users Manual. When you first install the Frequent Flier Manager
 and enter your Name, you are signifying that you agree with all terms and
 conditions stated therein.
 
 
 
 
 
 

 
 
 
 

 
 
 
 _____________________________________________________________________________1
 2: System Overview
 ______________________________________________________________________________
 
 2. SYSTEM OVERVIEW
 
 How FFM Works
 
 The Frequent Flier Manager is designed to consider the rules of many
 airline programs. It provides the traveler with an overview of travel
 activity, accumulated Mi|Km and award status. Fundamentally, FFM evaluates
 air travel related information provided by the user and predicts the
 number of Mi|Km which should be credited by an airline to a free travel
 award program. It displays these Mi|Km, along with the status of achieving
 a predefined award level and provides alerts when awards are expiring.
 
 The Frequent Flier Manager (FFM) consists of five major Functions; 
 FLIGHTS, CITY/PARTNER BONUS, REGISTER, AWARDS and SCHEDULES. The FLIGHTS
 Function keeps track of each airline flight and partner use; the
 CITY/PARTNER BONUS Function defines unique city pair distances and city
 pair, partner use bonuses; the REGISTER Function identifies the award and
 bonus criteria of airline frequent traveler programs; the AWARDS Function
 identifies and monitors the use of received travel awards; and the
 SCHEDULES Function provides the capability to import airline schedules
 into FFM while using an on-line reservation system. Additionally, there
 are several OTHER functions which provide useful auxiliary capabilities.
 
 This manual is divided into individual sections, one for each of these
 Functions and one which explains the "alert" messages.  Each section will
 explain the various display screen formats, the menu selections, the
 keyboard interactions and the interpretation of displayed information.
 
 FFM has a comprehensive on-line HELP facility which is always accessible
 by pressing the F8 Key. If you are entering information and press F8, a short
 description of the item being entered and it's format will be displayed; 
 if you press the F9 Key a description of the FFM navigation keys will be
 presented. If you press the F8 key when you are not viewing an entry window,
 a menu will appear with selections for the Table of Contents or any of three
 major sections of the FFM User's Manual. Select the appropriate item to
 directly view a major section of the FFM User's Manual.
 
 If you are familiar with the manner in which the DOS names a File, the
 following information will provide some insight into how FFM creates and
 processes a unique "Traveler Record" for each user of the system.  A
 Traveler Record consists of 5 or 6 disk files. Five are used by one or
 more major FFM Function and one is dedicated to the Dynamic Note Pad. The
 "names" of each of these files is constructed in the following manner:
 Traveler Last Name (first 4 characters) + First and Middle Initials
 (2 characters) + Travel Year (2 digits) + one of the following extensions:
 .FT (FLIGHTS), .FTM (CITY DISTANCE/BONUS), .FTA (REGISTER), .FTI 
 (Membership Information), .FTW (AWARDS), or .FTN (Notes). For example, if
 the traveler's name was "Jones,WW" and the travel year was 1990, the file
 name for the CITY/PARTNER BONUS Function would be: "JONEWW90.FTM". Note:
 The Dynamic Note Pad file name does not contain a Travel Year, e.g.,  it's
 file name would be "JONEWW.FTN". FFM uses two distinct files to predict
 the Mi|Km to be awarded for a flight or partner use. The first file, the 
 "Global Distance File", contains over 4500 worldwide airport locations.
 
_____________________________________________________________________________2
 2: System Overview
 ______________________________________________________________________________
 
 The second file is unique to each Traveler Record and has the name
 extension .FTM. This file is known as the "Local Distance/Bonus File" and
 is used to identify cities which are not contained in the Global Distance
 File, airline partners (Hotels, etc.) and any special bonuses for travel
 between two specific cities. Additionally, FFM uses the Register Default
 File, FFDEFA.FF, which contains frequent traveler program specifics (i.e.,
 award and bonus criteria, etc.) for some major airlines. Anytime you
 create a new Traveler Record, you will be given the option of selecting
 this default file as a starting point. Experienced users may create thier
 own unique default files for BOTH the Local Distance/Bonus File and the
 Register File by selecting the CREATEDEF Function (refer to Page 12).
 A Traveler Record can be created to contain either a single year of
 flight/partner information, called an Annual format, or multiple years of
 information, called a Multi-Year format. The advantage of the Multi-Year
 format is that you can view several years of travel history within a
 single Traveler Record. Consider Multi-Year format, if the traveler plans
 less than 100 flights/partner uses per year.
 
 Operating the Displays
 
 The Frequent Flier Manager always produces the FLIGHTS Function Display
 each time you start the program. To transfer to other Functions, see below
 ("Operating the Menu's"). To move around a Display use the following keys:
 Up/Down Arrow moves the Red Arrow Cursor up and down the Display one line
 (entry) at a time. PgUp/PgDn moves the Cursor up and down seven lines at a
 time (a full screen). Home moves the Cursor to the first item of the
 currently viewed screen. Ctrl Home moves the Cursor to the first item in
 the entire list. End moves the Cursor to the last item of the currently
 viewed screen. Ctrl End moves the Cursor to the last item in the list.
 
 Operating the Menus
 
 The Frequent Flier Manager is controlled by a series of menus. The Main
 FFM Menu is used to select a major Function (refer to Page 2).
 Additionally, each major Function has it's own unique Menu which will
 permit you to add, change and delete information, manipulate information
 and print reports. To activate the FFM Main Menu, or the primary menu of
 any Function, press the F1 key. A line of items will appear across the top
 of the screen. To select one, either move the red highlight box to the
 desired item using the left and right arrow keys, then press Enter, or
 simply press the first letter of the item (e.g., [A] for AWARDS). For some
 selected items, a window will appear offering a "secondary menu" with
 additional selection possibilities. Move the highlighted Bar up or down
 the secondary menu using the arrow keys until it is positioned over the
 desired item, then press Enter.  Optionally you may select an item by
 simply pressing the number or letter shown adjacent to it. To return to
 the primary menu without making a selection press the Esc key. To leave
 the Main FFM Menu or a Function's primary menu and return to general
 display viewing, also press the Esc key. NOTE: You cannot simultaneously
 activate a menu and operate a display.
 



 _____________________________________________________________________________3
 2: System Overview
 ______________________________________________________________________________
 
 Quick Keys (Fx)
 
 A list of "Quick Keys" is shown at the bottom of each major Function's
 Display. These keys are designated F1 through F10 and appear either at the
 top or side of your computer's keyboard.  "Quick Keys" will provide you
 with immediate access to frequently used Functions without having to use a
 menu and to the FFM "Help" library. For example, pressing the F6 key on
 the FLIGHTS Display is identical to pressing the F1 key (Menu), selecting
 "OTHER", then selecting "Notes" (The Dynamic Note Pad) from the secondary
 menu. You may view the current time on either the FLIGHTS or SCHEDULES
 displays by pressing the F7 key. Time is displayed in either the U.S.
 format (AM/PM), or the 24Hour World Time format, based on whether Miles or
 Kilom. was selected for the Airline whose Status is currently displayed.
 
 Exiting From the FFM
 
 To end a Frequent Flier Manager session you must be viewing the Flights
 Function. Either press the F10 key (rapid exit), or press F1 (Main Menu),
 select [F]LIGHTS, then press [Q].
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 _____________________________________________________________________________4
 3: Getting Started
 ______________________________________________________________________________
 
 3.  GETTING STARTED
 
 >>>> Installing FFM on Your Computer
 
 The FFM program, which you received on installation disks, or you
 downloaded from an authorized Bulletin Board, must be formally "installed"
 before use in accordance with one of the following processes:
 
 >>> Installing FFM From Installation Disks
 
 Insert Installation Disk #1 into the appropriate drive on your computer
 ("A" or "B" only), then type [X:] and press the Enter key, where "X" is
 either A or B. Next type [INSTALL] and press the Enter key. A window will
 appear requesting the following information:
 
 a. Name - Enter your name in the standard FFM format (Last,FMI).
 
 b. Source Drive - Enter the letter of the disk drive which currently
 contains FFM Installation Disk #1 (A or B only).
 
 c. Destination Drive - Enter the letter of the disk drive onto which you
 want to install FFM (C or D only). A unique directory (\FFM) will be
 prepared and all files from the installation disk/s will be transferred.
 
 d. Aircraft Seating Plans - A window will appear with the question:
 "Do You Wish To Use A/C Seating Plans". Enter [N]o if you are NOT interested
 in viewing FFM seating charts (refer to Pages 36 and 43) - a savings of
 500,000 bytes of disk space. Enter [Y]es if you ARE interested. [Y]es is
 suggested. Refer to Page 44, the RESTORE Function.

 >>> Installing FFM After "Downloading" From a Communications System
 
 After downloading FFM from an authorized Bulletin Board onto your Hard
 Disk (required), select the directory which contains the downloaded FFM
 programs (unless it is already selected), by using the DOS [CD ?] command.
 Then, type [INSTALL] and Press the Enter Key. Enter the following:
 
 a. Name - Enter your name in the standard FFM format (Last,FMI).
 
 b. Source Drive - Enter the letter of the HARD disk drive which currently
 contains the downloaded FFM programs (C or D only). FFM will automatically
 determine the correct directory name.
 
 c. Destination Drive - Enter the letter of the HARD disk drive onto which
 you want to install FFM (C or D only). A unique directory (FFM) will be
 prepared and all files from the downloaded FFM programs will be transferred
 into this directory. In most cases Source and Destination will be the same.
 
 d. Refer to Item d. above.

 Note: Press ESC during steps a, b, or c to terminate the installation.
 Restart any time later by typing [INSTALL] from your main DOS Directory.


 _____________________________________________________________________________5
 3: Getting Started
 ______________________________________________________________________________
 
 After the installation process is completed a message will be displayed.
 That's all there is to it !  To start FFM each time thereafter, enter [FFM].
 
 >>> Initializing FFM
 
 After installation is completed, FFM must be initialized with some basic
 information before it can be used to enter actual travel activity. This
 information includes your Name and Travel Year, certain defaults to identify
 your specific preferences and frequently entered information.
 
 You can either start the Initialization process immediately after 
 installing FFM, or any time later, by typing [FFM] from your DOS prompt.
 
 You will then be taken on a "tour" of the various displays and shown some
 fundamental keyboard input requirements. After the tour is completed, the
 following sequence of events will occur.
 
 >> Adding the First Traveler Record
 
 The FLIGHTS Display will appear with the window ADD A NEW TRAVELER RECORD.
 You'll need to provide the information described in the section, "Create a
 New Traveler Record", which begins on Page 12. This information must
 include the name and year you wish associated with this first Traveler
 Record and whether you want it to contain one or multiple years of travel
 activity. NOTE: You will need to enter certain information regarding the
 award criteria of your airline program/s; the number of Miles|Kilometers 
 NOT yet contained in received Awards; and MOST IMPORTANT the identification
 of each UNUSED Award which you have already recieved, AND DO NOT PLAN
 TO BE ASSOCIATED WITH ANY FUTURE FLIGHT OR PARTNER USE ENTRIES.

 >> System Defaults
 
 The window SYSTEM DEFAULTS will then appear (refer to Page 38). Type the
 "TRAVELER NAME" (Last,FMI) and the "TRAVEL YEAR" of the travel record you
 wish automatically loaded and displayed each time you start the system.
 If you wish this to be your record, the information would be the same as that
 entered when you established the Record (see Page 6). Next, type [Y]es if you
 wish FFM to provide a "RECORD BACKUP" of any traveler record deleted in the
 future. This feature will enable you to rescue an inadvertently deleted
 record. Backup records are saved on disk with the extension x.FFxB. Next, type
 [N]o if you DO NOT wish to hear audible portions of prompts and alerts. Next,
 enter [F]ast if you wish to have your display screen updated very rapidly,
 similar to a camera shutter, or [S]low if you prefer a "waterfall" effect.
 Next, you may select 1 of 3 color plans for your display; [D] - Color on
 a Black Background (the default), [B] - Color on a Blue Background or
 [N] - No Colors (Black & White). Next, you will need to select either an
 Epson or Hewlett Packard printer type, or no printer. If "no printer type"
 is selected, you will not be able print flight or schedule information. 
 The next two items are only changeable for a single FFM session and will
 automatically revert to the "Y"es status when you start a new session.
 If you DO NOT wish to have FFM alert you when you enter a Flight that is
 very similar to an existing one, enter [N]o. If you DO NOT wish FFM to
 display ANY Informational Messages, enter [N]o. Press F1 (Menu) or F10 (Exit).

 _____________________________________________________________________________6
 4: The Main Menu
 ______________________________________________________________________________
 
 4.  THE MAIN MENU
 
 The Main Menu for the Frequent Flier Manager looks like this :
 
 FLIGHTS-CITIES-REGISTER-AWARDS-SCHEDULES-OTHER
 
 and appears at the top of the FLIGHTS Display. This Menu can be activated
 by pressing the F1 key immediately after loading the FFM, or at anytime
 thereafter while you are viewing the FLIGHTS display.
 
 FLIGHTS is used to add, delete or manipulate information associated with
 each airline flight or partner use. It is also used to establish new
 Traveler Records and to retrieve/erase existing Traveler Records. A 
 detailed description of this Function begins on Page 8.
 
 CITIES (City/Partner Bonus) is used to add, delete, or manipulate the
 contents of your unique Local Distance/Bonus File. A detailed description
 of this Function begins on Page 16.
 
 REGISTER is used to define the characteristics of each airline (program),
 of which you are a member, including the identification of requirements
 for attaining flight awards and bonus Mi|Km.  A detailed description of
 this Function begins on Page 21.
 
 AWARDS is used to identify the receipt and usage status of each travel
 award certificate.  A detailed description of this Function begins on
 Page 25.
 
 SCHEDULES allows you to import airline schedules from your display screen
 into FFM, while using an on-line reservation system. These schedules can
 then be later viewed and manipulated as desired. A detailed description of
 this Function begins on Page 33.
 
 OTHER less frequently used Functions, including the Dynamic Note Pad,
 Activity Graphing, Sorting, etc. are described beginning on Page 38.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 _____________________________________________________________________________7
 5: The Flights Function 
 ______________________________________________________________________________
 
 5.  THE FLIGHTS FUNCTION
 
 The principal Function and the one you will use most frequently is "FLIGHTS".
 This is where you will enter each flight and each airline Partner use (an
 airline Partner is a company - another airline, a hotel, a rental car agency,
 etc., which provides you with award Mi|Km for the use of their facility in
 conjunction with an airline/s frequent traveler program).  This version of the 
 FFM will permit you to maintain a maximum of 400 flights/partner uses per
 Traveler Record.                           
 
 Select Function key F8 (HELP), menu item 9, or the Main Menu (OTHER),
 item 8 (TOUR) for examples of FFM Displays.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 











 

 
 
 
 _____________________________________________________________________________8
 5: Add (Auto) a Flight or Partner Use
 ______________________________________________________________________________

 Note the information at the top of the screen. "Traveler" is the name of the
 frequent traveler entered when this record was created. "Airline" is the
 identifier of the airline associated with the currently displayed status
 information. "19XX Total Mi|Km" is the total estimated credited Mi|Km,
 including all bonus Mi|Km, for all entered flights/partner uses shown on the
 display for the year 19XX AND INCLUDES the number entered for Total Mi|Km
 Accrued once the Start Date has been achieved (refer to Page 22, items e,f).
 (Note: If the current Traveler Record is in Annual format, this is the Travel
 Year specified when the record was created, otherwise this is current year).
 "XXXX Base Mi|Km" is the total base Mi|Km (excluding all bonus Mi|Km)
 accumulated since 1/1/19XX if a Base Mi|Km Goal has NOT been entered, or since
 the Start Date, if a Base Mi|Km Goal has been previously entered (refer to
 Page 23). "Total Mi|Km to Award" indicates the Total Mi|Km (including all
 bonus Mi|Km) necessary to attain the next free flight award from Airline.
 "Mi|Km to Total Goal" indicates the Total Mi|Km (including all bonus Mi|Km)
 required to attain your personal award goal from Airline. "Mi|Km to Base Goal" 
 indicates the base Mi|Km (excluding all bonus Mi|Km) required to attain your
 personal goal from Airline. "Flts. to Segment Goal" represents the number of
 flight segments required to attain your personal segment award goal. Date is
 today. "AWARD EXPIRE" is an example of informational messages which are
 provided by the system for your disposition. Refer to the section beginning on 
 page 53 for an explanation of these messages. The display is divided into a
 single line for each airline flight or airline partner use. Each line contains
 the following information :  "Travel Date", which is the actual date of flight
 or of airline partner use. "Airline Code" is the identifier of the frequent
 flier airline which will be charged for these travel Mi|Km. "Flight No. or
 Partner" is either of the following : If the travel was directly on the
 frequent flier airline, this is the Flight Number; if travel was on a partner
 airline, this is the Flight Number and the Partner Airline Code; if these
 Mi|Km are for the use of a non-airline partner, this is the Partner Name.
 "Class" is the actual service class used for the flight.  "From City" is the
 official designator of the Departure City. "To/Use City" is the official
 designator of the Destination City or of the non-airline partner Use city.
 "Mi|Km" is the computed Mi|Km predicted to be credited by the Airline for this
 travel or partner use and includes all bonuses currently registered with the
 Frequent Flier Manager. "Status" indicates OPEN if the flight or partner use
 Mi|Km have not been credited to your account in a periodic frequent flier
 airline report. CLOSE indicates the Mi|Km have been credited.

 Selecting "FLIGHTS" from the Main Menu will produce a "secondary menu" with
 the following items.

 >>>> ADD-AUTO - Add a Single Flight or Partner Use

 Select this item to add one new flight or partner use to your record. After
 selection, a window will appear on the FLIGHTS display screen. Enter the
 following information :

 a. Travel Date - The date on which you actually traveled, or the date you used
 a Partner facility. Dates must be in one of the following formats for All FFM
 entries: Month-Day-Year or Month/Day/Year (e.g., 7-15-90, 11/3/90, 07-04-90,
 1/1/91, etc.).


 _____________________________________________________________________________9
 5: Add (Auto) a Flight or Partner Use
 ______________________________________________________________________________

 b. Airline Code - The two character official identifier of the frequent flier
 airline which will be charged for the Mi|Km associated with this entry.  This
 code may not necessarily be the same as the actual airline flown, if a partner
 airline was used, e.g., you may actually have flown on BA (a US Partner), but
 the credited Mi|Km (and this entry) are to your US frequent traveler account.
 
 c. Flight #s or Partner - Enter one of the Following :
   1) If this was either a non-stop, through or connecting flight on the same
      member Airline identiifed in item b., enter [XXXXX] or [XXXXX/YYYYY],
      where "YYYYY" is a connecting Flight Number.
   2) If this was a Flight on an Airline OTHER THAN the Airline identified
      in item b., enter the Flight Number followd by  a "/" and the Airline
      two character identifier. For example, if you actually flew on BA #114,
      however the flight earned credits on the US Air Frequent Flier Program,
      you would enter [US] in item b. and [114/BA] for this item.
   3) If this was a Partner Use and NOT an Airline Flight, enter the 11
      character or less Partner Name. For example, [AVIS], [HYATT], etc..
      Note: Partner Name must be at least four (4) characters in length and
      MUST begin with an alphabetic character (A,B,C, etc.). 

 d. Class - The single character code of the class of service used on this
 flight (e.g., P, F, Y, Q, etc.).  Note:  You may also use the pseudocode [X]
 as a special class to be associated with a unique airline bonus (refer to
 Page 25). This entry is bypassed if a non-airline partner was used. 

 e. Departure City - The three character official designation of the airport
 From which the flight departed (e.g., ORD ).

 f. Destination/Use City - The three character official designation of the
 airport To which the flight was destined or in whose corresponding city the
 non-airline partner Use facility is located.
 
 FFM will compute and display the expected Total Mi|Km to be credited for this
 flight/use. If FFM is unable to locate the distances between the two cities
 in the Local Distance/Bonus or Global Distance File (refer to Page 18), a
 window will appear requesting this information. Enter the 6 digit (or less)
 actual distance between the two cities or the Mi|Km to be credited for the
 partner use. This information will be automatically added to your Local
 Distance/Bonus File and thereafter need never be entered again.
 
 If a Segment Goal was entered for this Airline and the segment goal Start Date 
 (refer to Page 23) is the same or earlier than this flight's Travel Date
 (refer to Page 9a.), a window will appear requesting confirmation to include
 this flight as a segment toward the attainment of Segment Goal. Respond [Y]es
 or [N]o. Note: Non-airline Partner Use entries are NOT counted as a flight
 segment, regardless of their Travel Date. 

 >>>> ADD-AUTO - Add Multiple Flights or Partner Uses
 
 Select this item to add more that one flight/use to your record during a
 single session. All entries are identical to ADD a Single Flight/ Partner Use, 
 except that after each flight/use entry is completed, FFM will ask if you wish 
 to add another flight/use, or leave the Add process. Respond accordingly.

 ____________________________________________________________________________10
 5: Add (Manual) a Flight or Partner Use/Offset/Search
 ______________________________________________________________________________

 >>>> ADD-MANUAL - Add a Flight - Manually Enter Mi|Km              
 >>>> ADD-MANUAL - Add a Partner - Manually Enter Mi|Km              

 If you wish to completely bypass FFM's distance and bonus calculations for a
 single Flight or Partner Use entry, select this item. All entries are
 identical to ADD-AUTO, except that you will be requested to enter the Base
 and Total Miles (Kilometers) for a Flight and the Total Miles (Kilometers)
 for a Partner Use. FFM will NOT evaluate the validity of any entry, except
 Travel Date and Airline, nor will it store the entered cities or partner in
 the your Local Distance/Bonus File.

 The following examples illustrate when to use of these items:

 < Add a Flight - Manually Enter Mi|Km >     
        
 You have recieved notification that you took a flight some time ago,
 but forgot to record it. You now don't remember the specific bonuses 
 which were available at that time. Your report provides the Base Miles
 credited and the Total Miles Credited. Enter the Flight here.

 < Add a Partner - Manually Enter Mi|Km >
              
 You periodically receive a miles credit to an airline frequent travel
 program from a long distance carrier, based on your telephone usage. This
 amount is not always the same so it cannot be entered one time into your
 Local City/Partner Bonus File (refer to Page 17). Enter it here as Total 
 Miles. Note: Normally FFM does NOT add a Partner Use to BASE Mi|Km. This
 is the only method available to include a Partner Use in BASE Mi|Km.

 >>>> OFFSET - Add/Subtract an Adjustment to A/L Status
 
 To force a balance between a Traveler Record and an airline report, due to
 flights/partner uses not previously entered and now not individually
 identifiable, select this item. The only entries permitted are the Date, the
 Airline Code (which will recieve the offset) and the actual offset itself.
 Enter a positive or negative number (e.g., [2000] or [-2000], etc.) to add or
 subtract from this airline's Base Mi|Km and/or Total Mi|Km.
 
 Note: You will be given the opportunity to include an "Add a Flight" or an
 "Offset" entry as one flight Segment, if a Segment Goal had been established
 and the entered Travel Date is consistent with the segment goal Start Date
 (refer to Pg 23). You can also use these entries to add a Segment ONLY
 (without any Mi|Km), by entering [1] for Base and Total Mi|Km. 
 
 >>>> SEARCH - Find a Flight or Partner Use
 
 Select this item to search for a previously entered flight or partner use.
 After selection, a window will appear with several search possibilities. 
 Using the same form as described starting on Page 9, enter the information
 for one or more items. To leave an item blank, press the Enter key without
 entering anything. For example, if you only wanted to search for ALL
 Departure Cities, leave the other three entries blank.
 

 ____________________________________________________________________________11
 5: Change-Delete Flight-Partner Use/Retrieve a Record/Create a New Record
 ______________________________________________________________________________
 
 >>>> CHANGE - Change a Flight or Partner Use
 
 Select this item to change a previously entered flight or partner use. Make
 sure the Cursor is positioned over the flight/partner use before selecting.
 The entry window described beginning on Page 9 (Add a Single Flight or Partner 
 Use) will appear and will contain all information previously entered. Edit
 this information as appropriate. Note : You may never change the Airline Code. 
 If it was originally entered incorrectly, delete and re-enter the flight.
 You can also use this item to add or subtract (if already included) a
 previously entered flight to/from a Segment Goal.

 >>>> DELETE - Delete a Flight or Partner Use
 
 Select this item to permanently delete a previously entered flight/partner.
 Make sure the Cursor is positioned next to the to-be-deleted flight/partner
 before selection. Note: this may affect Goal and/or Award status.  

 
 >>>> RETRIEVE - Get a Traveler Record from Disk
 
 Select this item to view an existing Traveler Record currently stored on disk. 
 Enter the Last Name, FMI and the FIRST Travel Year for a Multi-Year formatted
 Record or the Travel Year for an Annual formatted Record. If the record is not 
 on the default disk drive, an appropriate message will be displayed.
 
 >>>> CREATEDEF - Create A/L & Distance/Bonus Default Files

 Select this item if you wish to Create a "standard" airline Register file
 and/or a Local Distance/Bonus file which can then be used as the start up
 files for any new traveler records which you CREATE in the future. The
 default file/s created are duplicates of the Traveler Record currently
 being viewed (REGISTER and CITY/PARTNER BONUS (Local Distance/Bonus File).

 >>>> CREATETR - Create a New Traveler Record
 
 As a result of the FFM Initialization process, you had created a single (1)
 Traveler Record. To create additional Records, select this item. A window will 
 appear. Enter the following information :
 
 a. Traveler Name -  Enter the 16 character or less name of the traveler to be
 associated with this Record, in the form LAST NAME, FIRST and MIDDLE INITIAL, e.g., [JONES,WW]. 
 
 b. Multi-Year Format - Enter [Y]es if you want this new Record to contain
 flights/partner uses for more than a single year. Otherwise, enter [N]o. Refer 
 to Page 2 for a description of Record formats.
 
 c. Annual Format - Enter [Y]es if you want this new Record to contain flights
 or partner uses for a single year only. Otherwise, enter [N]o. If you select
 the Annual format, you will only be able to enter (ADD) flights/partner uses 
 with a Travel Date year the same or earlier than the First Travel Year.




 ____________________________________________________________________________12
 5: Create a New Traveler Record
 ______________________________________________________________________________
 
 d. First Travel Year -  If you selected the Multi-Year format for this Record, 
 enter the First Year you plan to start recording flights/ partner uses (this
 will more than likely be the current year). If you selected the Annual Format, 
 enter the Year you wish associated with ALL to-be-recorded flights/partner
 uses (this will also more than likely be the current year). You MUST remember
 the Year entered here in order to RETRIEVE this Record in the future.

 If a Record already exists with the same Name and Year that you are trying
 to CREATE, the message, "RECORD EXISTS - REPLACE IT?" will appear. Enter
 [Y]es if you want to ERASE the existing Record and replace it with the new
 one. Enter [N]o if you DO NOT wish to replace it.

 If you had previously created a unique Local Distance/Bonus Default File with
 the function "CREATEDEF" (refer to Page 12), the window "Use Default Cities?"
 will appear. If you wish to use this default file as the starting point for
 this new Record, enter [Y]es, otherwise enter [N]o.  The window "Use Default
 Airlines?" will then appear. If you wish to start this new Traveler Record
 with either the FFM predefined default Register File (refer to Page 3), or
 with your unique default Register File, previously created with the function
 "CREATEDEF" (refer to Page 12), enter [Y]es. If you DO NOT wish to use a
 default Register File, enter [N]o. You can change any of this default
 information later. If this is the first Record being created, the selection
 of the FFM default Register File is automatic.
 
 A window will now appear requesting the entry of Defaults (Refer to Page 39).
 
 >>> Re-Register an Airline
 
 The REGISTER Display will then appear. If you elected to use a default
 Register File, it will be displayed with the message "Review Default Airlines
 - Then Press Enter". Using the appropriate keys, scan the list up and down to
 determine if it contains an airline with whom you are a program member. 
 
 Remember the Airline Code, then press the Enter key. A window will then appear 
 with the question "Re-Register an Airline ?".  If you identified an airline
 during the scan, you must enter [Y]es and perform the following steps:
 
 A window will appear requesting the name of the airline. Enter the two
 character identifier. 
 
 The entry window to "CHANGE AWARD/BONUS CRITERIA" will appear showing all
 default information for the selected airline. Follow the instructions to
 "Register A New Airline", beginning on Page 22, and edit any information which
 is incorrect. Additionally, you will need to provide the total Mi|Km and the
 total unawarded Mi|Km (if any) accumulated with this airline.
 
 >>> Add an Unused Award
 
 This special entry is provided for the traveler who is starting with several
 unused/unexpired Awards AND DOES NOT WISH TO LATER ENTER ANY OF THE INDIVIDUAL
 FLIGHTS OR PARTNER USES WHICH PROODUCED THEM (refer to Page 9). 

 WARNING !! This type of award CANNOT be entered after the Record is Created.

 ____________________________________________________________________________13
 5: Erase a Traveler Record/Reconcile Credits with Airline Report  
 ______________________________________________________________________________
   
 Do NOT enter "Segment" awards at this time - wait until the Record is created.

 A window with the question "Add an Unused Award ?" will then appear. Enter  
 [Y]es if you wish to enter any awards of this type for this registered
 airline; otherwise enter [N]o. If you responded "Yes", the AWARDS Display will 
 appear with the entry window "ADD AN AWARD". Refer to Page 30 and enter the
 award. The Mi|Km associated with Awards entered here ARE assumed to have been
 INCLUDED as part of the "Total Credits" entry (refer to Page 23).
 
 After each award entry is completed, a window will appear with the question:
 "Add Another Award ?". Enter [Y]es if you have additional awards to enter from 
 this airline, or [N]o if all have been entered.                             
 
 The scanning process previously described will then be repeated. Review the 
 list again and if appropriate, repeat the previous process for another
 airline. A window then appears with the question "Register a New Airline ?"         

 >>> Register A New Airline 

 If you did not elect to use the Default Register File, or you are a member of
 an airline's program which is not listed in the defaults, enter [Y]es. The
 entry window to "ADD AN AIRLINE" will then be displayed.  Follow the
 instructions to "Register a New Airline", beginning on Page 22.   The process
 previously described in to "Add an Unused Award" will then be presented.
 Enter all appropriate awards for this newly registered airline. A window will
 then appear with the question "Register A New Airline ?". If you wish to
 register another NEW airline, enter [Y]es and repeat the process.
 
 >>>> ERASE - Erase a Traveler Record from Disk

 To delete an existing Traveler Record from disk, select this item. If the  
 "backup" option was selected during the entry/re-entry of System Defaults  
 (refer to Page 38), the Record will not be permanently deleted from disk but  
 will be made incompatible with FFM, by modification of it's FLIGHTS file name  
 extension from FT to FTB (refer to Page 2 - "Traveler Record Structure").   
 To recover this record, use the appropriate DOS command to return the  
 extension to "FT" (delete the "B"). If the backup option was NOT selected,   
 the record will be permanently deleted. WARNING! DO NOT delete a Traveler   
 Record using either the DOS "Erase" or "Delete" commands.

 >>>> RECONCILE -  Reconcile with Airline Report

 Select this item to reconcile each previous FFM flight/partner use entry  
 with the content of an airline's periodic frequent traveler status report.   
 A moving window will appear atop each flight/partner use entry in the record  
 which currently indicates "OPEN" as Status. Enter [C]lose if the entry is
 contained in the airline report and the credited Mi|Km are equivalent to the 
 displayed Mi|Km. Enter [F]ix if the entry is contained in the airline status 
 report and the displayed Mi|Km are incorrect.  Enter [O]pen if the entry is
 NOT contained in the status report.




 ____________________________________________________________________________14
 5: Sort-Print Flights Display/Quit Session
 ______________________________________________________________________________
 
 If you selected "Fix", a supplemental window will appear. Enter both the
 corrected Base Mi|Km and Total Mi|Km (including all bonuses). This will  
 produce the identical results described on Page 11 - "ADD-MANUAL".
 NOTE: Some airlines use intercity distances which vary slightly from FFM's.
 If you plan to travel frequently between these cities on a specific airline,
 you can enter them with the appropriate distance into your Local Distance/
 Bonus file (refer to Page 17), thereby bypassing FFM's default distance.

 The process will end if you press Esc or all OPEN entries have been examined.
 
 >>>> SORT - Sort Flights and Partner Uses

 To reorder the way flights/partners are being displayed, or will be printed,  
 select this item. A window will appear showing the different ordering   
 possibilities for several headings of the FLIGHTS Display. Type an [X] in the  
 box next to the desired selection, then press Enter. For example, if you  
 entered an "X" next to TRAVEL DATE, all flights/partner uses would be placed  
 in descending order by Travel Date. If you entered an "X" next to A/L -
 FLIGHT  NO, all flights/partner uses would first be ordered by Airline and
 then each Flight Number would be ordered (ascending) within each airline.      
 
 >>>> PRINT - Print all Flights/Partner Uses                  
 
 To print a formatted representation of the FLIGHTS Display on any Epson
 compatible printer, select this item. All flight/partner use activity
 contained in the current record will be printed. Follow screen prompts. The
 system will perform various checks to confirm the availability of a printer
 and inform you accordingly. To produce a centered image, ensure that you place 
 the printer paper at top of form before selecting PRINT.

 If you desire to arrange the order in which the items are printed, respond
 [Y]es to the question "SORT BEFORE PRINTING ?", when displayed, then proceed
 as described previously (SORT). Note: If you wish to print the status of an
 airline other than the one currently displayed, you must select the "STATUS"
 Function (refer to Page 40) before selecting PRINT. Also, ensure that you had
 previously selected an appropriate printer type (refer to Page 38).
 
 >>>> QUIT - End this Frequent Flier Session
 
 The alternate method to end a FFM session is to select this item. It is
 identical to pressing the F10 key.
 
 
 
 
 
 
 
 
 
 
 
 
 
 ____________________________________________________________________________15
 6: The City/Partner Bonus Function
 ______________________________________________________________________________
 
 6.  THE CITY/PARTNER BONUS FUNCTION
 
 An important principal of the Frequent Flier Manager is the way in which it
 predicts the number of Mi|Km for each entered flight/partner use. When FFM
 looks for the distance between the FROM (Departure) and TO (Destination) City
 of a newly entered Flight or Partner Use, it FIRST looks at your Local
 Distance/Bonus File. If it can't find the city pair, it then looks to the
 Global Distance File (refer to Page 2).  Once the distance 
 is determined, FFM adds all appropriate bonuses.
 
 Select Function key F8 (HELP), menu item 9, or the Main Menu (OTHER),
 item 8 (TOUR) for examples of FFM Displays.
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 





 
 
 
 
 
 ____________________________________________________________________________16
 6: Add a City Pair or Partner
 _____________________________________________________________________________
 
 Note that the information at the top of the screen is identical to the FLIGHTS 
 Display. The remainder of the display contains a single line for describing a
 city pair (Departure/ Destination City) or non-airline Partner. Each line
 contains the following information : FROM City/PARTNER Name is the identifier
 of the Departure city OR it is the name of an non-airline Partner, such as a
 rental car company or hotel. TO City/USE City is either the identifier of the
 Destination city airport OR the airport of the city in which the Partner is
 located. Actual (One-Way) Distance is only applicable for a city pair, not a
 Partner. Bonus Miles is either the extra credited Miles, in addition to Actual
 Distance, for travel between the two cities OR the Miles to be credited for
 the use of the Partner. Start Date is the actual date on which the Bonus Miles
 are effective. Expire Date is the actual date on which the Bonus Miles
 expire. Applicable Airlines are the identifiers of the airlines which credit
 their frequent travelers with these Bonus Miles. Trips represent either the
 the total number of trips from the FROM City to the TO City or the total
 number of partner uses in the Use City, during the Traveler Record year/s.
 To activate the menu for the CITY/PARTNER BONUS Function, press the F1 key.
 The following items will appear at the top of the Display.
 
 ADD-SEARCH-CHANGE-DELETE-OTHER-RETURN
 
 >>>> ADD
 
 To add a new pair of cities, a non-airline partner, or an inter-city bonus,
 select this item.  The following secondary menu will appear:
 
 >>> ADD a City Pair or Partner 
 
 The first method for entering a City Pair distance/bonus or Partner Use bonus
 into your unique Local Distance/Bonus File was explained on Page 9. The second
 method is to select this item. Note: If your airline has identified a special
 bonus for travel between two specific cities, these cities MUST be entered
 here, even if they are already contained in the Global Distance File.
 After selection, a window will appear. Enter the following : 
 
 a. FROM City - If this is Not a Partner entry, the 3 character official code
 of the Departure city airport of this city pair. If this IS a Partner entry,
 press the Enter key only (without typing anything).
 
 b. PARTNER Name - If you skipped FROM City above, the 11 character (or less)
 name of this non-airline Partner (e.g., HERTZ, MARRIOTT, etc.). DO NOT enter
 airline Partners (i.e., Other Airlines) here (refer to Page 10, item c).
 
 c. TO or PARTNER City - The 3 character official code of the Destination city
 airport of this city pair, if this is a city pair entry. If this is a Partner
 entry, the airport code of the city in which the Partner is located. If you
 wish to apply this Partner entry to all cities, enter [ALL]. Note: If the
 Partner is located in a city without an airport identifier, any unique code
 which you can easily remember is acceptable (e.g., [WLT] for Waltham, MA).
 
 After entering the TO/Use City you will be asked to select either Miles
 or Kilometers as the system to be used for the following Distance and Bonus
 entries and display (items d. and e.).

 ____________________________________________________________________________17
 6: Add a City Pair or Partner
 ______________________________________________________________________________
 
 d. Distance - If the FFM is able to locate the distance between the city pair
 in the Global Distance File, it will display it. Either accept this
 distance, modify it, or if none was displayed, enter the actual ONE WAY
 distance in Miles or Kilometers (whichever option was selected) to be used
 for ALL future Flights from the FROM City to the TO City.  If the correct
 distance was displayed and this is NOT an entry to define a promotional
 inter-city Bonus, press Esc to exit without adding. Distance and Bonus will
 appear on the City/Partner Bonus Display (after this entry window is closed)
 in MILES, regardless of the system selected here (M or K).  Note: If you wish
 to define a unique distance between two cities, which is different from
 FFM's, for travel on one or more specific airlines, you may enter a Distance,
 skip the Bonus entry (item e.) and enter the appropriate Airlines (item h.).
 
 e. Bonus - The special promotional Mi|Km (maximum 4 digits) which will be
 added to "Distance" for travel from the FROM City to the TO City, OR the
 Mi|Km which will be awarded for this Partner use. You may enter EITHER the
 actual Bonus Mi|Km OR a percentage of Distance (item d.). For example you
 may enter [1000] to identify a 1000 Mi|Km bonus between this city pair or
 you may enter a number followed by a % sign (e.g., [50%],[100%], [200%],
 etc.. would identify the bonus to be this percentage of the actual
 inter-city Distance). 50% would equal 1/2 of the Mi|Km; 100% would equal
 double Mi|Km, 200% would equal triple Mi|Km, etc.. You may also enter a
 negative number (e.g., [-35],[-15]) for Bonus Mi|Km if you wish the
 Distance entered in item d. to be REDUCED for this intercity travel. 
 
 f. Start - The effective  date of the Bonus (if this is a Partner entry,
 this is the date on which the Partner - frequent flier airline program
 is effective). [Mo/Da/Yr]. Press Enter only for the current date (today).

 g. Expire - The expiration date of the Bonus (if this is a Partner entry,
 this is the date on which the Partner - frequent flier airline program
 expires). [Mo/Da/Yr]. Press Enter only for 12/31/Current Year.
 
 h. Airlines - Enter the 2 character official identifier for each airline which 
 is associated with BOTH the Actual Distance accepted or entered in item d. 
 AND the intercity Bonus entered in item e. You may enter a maximum of 3
 airlines separated by a comma (e.g., [NW,AA,UA], etc.). If you wish to apply
 the Bonus to all airlines, enter [ALL]. 
 
 i. Question Windows - After you have completed all entries, two successive
 windows will appear with the following questions:

 "DO ENTRIES APPLY TO ALL TRAVEL IN BOTH DIRECTIONS?".
 Enter [Y] if you wish all of the above entries to apply to travel in EITHER
 direction between the FROM City and the TO City, enter [N] if the entries
 only apply for travel FROM the From City TO the To City. If you enter [Y],
 a reverse direction entry will be automatically created.

 "SOME PREVIOUSLY ENTERED FLIGHTS MAY BE AFFECTED BY THIS CHANGE........"
 Enter [N] if you DO NOT wish to have FFM automatically update ALL 
 previously entered Flights to reflect these changes. Enter [Y] if you
 wish an immediate recalculation of all credits for ALL flights previously
 entered, based on the criteria specified in the above entries.

 ____________________________________________________________________________18
 6: Add Multiple City Pairs or Partners/Add-Change-Delete a Bonus
 ______________________________________________________________________________
 
 NOTE: You CANNOT have more than one entry per FROM and TO City on any one
 Airline. For example, you will receive an error message if you attempt to ADD
 or CHANGE the city pair MIA to PHL with Applicable Airlines [US,UA] if the
 entry MIA to PHL with Applicable Airlines "UA" already exists.
 
 >>> ADD Multiple City Pairs or Partners
 
 Select this item to add more that one City Pair or Partner to your record
 during a single session. All entries are identical to those described for
 "Single Add" (Page 17), except that after each city pair/partner entry is
 completed, FFM will display a window asking if you want to continue adding.
 
 >>> ADD an Inter-City BONUS
 
 Select this item to add an airline established special promotional inter-city
 bonus to an existing City Pair. Position the Cursor next to the appropriate
 cities before selection. A window will appear containing the current
 (previously entered) information for the selected cities. Enter the Bonus,
 Expiration Date and Airlines as described in items e,f,g above. 
 
 >>>> CHANGE - View/Change Inter-City or Partner Bonus
 
 Select this item to view or change previously entered City Pair/Partner Bonus
 information.  Make sure the Cursor is positioned next to the correct City Pair 
 or Partner BEFORE selecting. 
 
 The entry window described beginning on Page 17 (Add a City Pair or Partner)
 will appear and will contain all information previously entered.
 
 Edit the information pertaining to BONUS, EXPIRATION DATE and APPLICABLE
 AIRLINES. Note : You may never "change" the CITY1/PARTNER, CITY2 or Mi|Km
 data. If you wish to do this, Delete the entire City Pair/Partner and reenter.
 
 >>>> DELETE
 
 Selecting this item will produce the following secondary menu:
 
 >> Delete an Inter-City BONUS
 
 Select this item to delete a previously entered Bonus at the current Cursor
 position. This deletion includes the information associated with Bonus,
 Expiration Date and Applicable Airlines only.

 
 >> Delete a City Pair or Partner
 
 Select this item to delete the entire previous entry of a City Pair/Partner.
 Make sure the Cursor is positioned next to the correct City Pair or Partner
 before selection. If you delete a city pair or partner which was previously
 used for a flight/partner use entry, there will be no effect to the associated 
 predicted Mi|Km.



 ____________________________________________________________________________19
 6: Find a City Pair or Partner/Other Functions
 ______________________________________________________________________________
  
 >>>> SEARCH - Find a City Pair or Partner
 
 Select this item to search for a previously entered City Pair or Partner.
 After selection, a window will appear with search possibilities for City 1,
 Partner, or City 2/Use City. Enter the information for one or more items.
 To leave an item blank, press the Enter key without typing anything. For
 example, if you only wanted to search for ALL City 1's with the name PHL,
 leave the other two entries blank. If you wanted to search for a City 1 with
 the name PHL and a City 2 with the name LAX, enter both. FFM will find a city
 pair regardless of the order of search entry.
 
 >>>> OTHER
 
 Selecting this item will produce a secondary menu with the following options :
 
 >>> DISTANCE - View Inter-City Distances
 
 Select this item to view the air distance (great circle) between two cities.
 A window will appear. Enter the appropriate 3 character identifiers of any
 two cities. The distance in Mi|Km will be displayed if available. You may
 request an unlimited number of city pair distances during a single selection
 of this item by changing the 3 character identifiers. When finished, press
 the Esc key. If you do not know the 3 character identifier/s associated with
 a city name, refer to the CITY CODES function (see Page 44).

 >>> NOTES
 
 Select this item to produce the Dynamic Note Pad (refer to Page 40).
 
 >>> STATUS
 
 Select this item to change the Year and Airline associated with the status
 display (top of screen) and the number of Trips between cities (refer to
 the STATUS Function on Page 40 for more information). Note: The number of
 Trips displayed for a City Pair or Partner Use represent those trips which
 are currently active in the FLIGHTS Display, i.e., it does not include
 flights/uses which were previously deleted either manually or through the
 use of Start New Year or Optimize (refer to Pages 41 and 42).  
 
 >>> SORT - Sort by Bonus Expiration Date
 
 Select this item to arrange the cities/partners in order of Bonus Expiration
 Date.
 
 >>> SORT - Sort by City Pair/Partner Names
 
 Select this item to arrange the cities/partners in alphabetical order.
 
 >>> RETURN
 
 To return to the FLIGHTS Function, select this item.
 

 
 ____________________________________________________________________________20
 7: THE REGISTER FUNCTION
 ______________________________________________________________________________
 
 7.  THE REGISTER FUNCTION
 
 Each airline on which you plan to travel and are also a frequent traveler
 program member Must be registered with this Function before any activity
 pertaining to it is entered into the FLIGHTS Function.
 
 Select Function key F8 (HELP), menu item 9, or the Main Menu (OTHER),
 item 8 (TOUR) for examples of FFM Displays.
  
 Note that the information at the top of the screen is identical to the FLIGHTS 
 Display. The remainder of the Display contains a single line which describes
 each airline's basic free flight award and bonus criteria. Each line contains
 the following information : Airline is the official identifier of the
 registered airline. Award Level is the minimum number of Mi|Km required to
 attain the first free flight award. Total Mi. Goal is the number of Mi|Km
 (including all bonus Mi|Km) required to achieve a personal goal. Base Mi. Goal 
 is the number of Mi|Km (excluding any bonus Mi|Km) required to achieve a
 personal goal. Sgmt. Goal is the number of flight segments required to achieve 
 a personal goal. Minimum Mi|Km is the minimum number of Mi|Km credited to your 
 account for a flight, regardless of the actual inter-city distance. Class
 Bonus is the special bonus percentage added to an inter-city distance for
 travel in premium class.  Global Bonus is the special bonus percentage added
 to all airline travel, which occurs during a specific period of time. Total
 Mi|Km is the total Mi|Km ever recorded in FFM with this airline and includes
 both current and prior Record year activity.
 
 




















 
 
 




 ____________________________________________________________________________21
 7: Register an Airline
 ______________________________________________________________________________
  
 To produce the menu for the REGISTER Function, press the F1 key. The following 
 items will appear at the top of the Display.
 
 ADD-SEARCH-CHANGE-DELETE-OTHER-RETURN   
 
 >>>> ADD
 
 To register a new frequent traveler program or add a Global Bonus to an
 existing one, select this item. The following options menu will be displayed:
  
 >>> REGISTER a New Airline
 
 To register a new frequent traveler program with the FFM, select this item.
 A window will appear. Enter the following information from the keyboard : 
 
 a. ID Code - The 2 character Identifier for this program. Enter the 
 official Airline Code [AA,TW,etc.], or ANY unique two character Code which
 will describe this program.
  
 b. Mi|Km Indicator - The identifier which indicates the measurement system
 to be used for ALL future entries, status displays and award information
 associated with this Airline. ( [M] = Miles; [K] = Kilometers ). 

 c. Award Level - The Mi|Km required to attain either of the following :    
 
 Mileage Certificate - If this airline issues one or more award certificates
 each time you accumulate a certain number of Mi|Km, this entry is the total
 value of those certificates (e.g., two 10000 mi certificates - enter [20000]).
 
 Travel Certificate - If this airline only issues an award certificate based
 on your request for a specific number of accumulated Mi|Km, this entry is
 that number of Mi|Km. Ideally this number should be the credits (Mi|Km)
 required for one round trip domestic ticket.

 IMPORTANT !! If you leave Award Level blank, FFM assumes that this Airline
 issues awards based on flight Segments ONLY (refer to Page 23, item k).
 
 d. Total Mi|Km Goal -  The 6 digit or less Total Mi|Km (including all bonus
 Mi|Km) required under this airlines's program to attain your personal travel
 goal. This goal is typically used to measure the achievement of multiple
 travel awards, for example, [120000] for a free First Class flight to Asia.
 
 e. Total Mi|Km Goal Start Date - The Date (Month/Day/Year) on which you wish
 FFM to START accumulating Mi|Km toward the attainment of the Total Mi|Km Goal.

 f. Total Mi|Km Accrued (From Start) - The 6 digit or less Total Mi|Km
 (INCLUDING all bonus Mi|Km), which you have accumulated since the Total Mi|Km
 Goal Start Date (refer to item e. above) AND which you do not plan to EVER
 enter as individual flights. Enter 0 (zero) if none. NOTE: This entry must be
 a portion of Total Credits For All Years (refer to Page 26, item za.).



 
 ____________________________________________________________________________22
 7: Register an Airline
 ______________________________________________________________________________

 g. Total Unawarded Mi|Km - The 6 digit or less number is the total of all 
 UNAWARDED Mi|Km (i.e., Mi|Km attained, but not yet included in a received
 award), which you plan to NEVER enter (ADD) as individual flights or partner
 uses. This entry should include all bonus Mi|Km.
 
 An example of this would be a situation where your records indicate that you  
 have accumulated 12,000 Mi|Km toward your "next award", however you are unable 
 to establish specific flights or partner uses associated with this number (and
 therefore cannot later enter them individually into FFM). You would enter
 [12000] here and never enter the associated individual activity. Note: This
 value CANNOT be changed. If it is incorrect, the airline must be Deleted and
 then re-entered. Total Unawarded Mi|Km is automatically updated and maintained
 by FFM whenever New Year or Optimize is selected (refer to Pages 41 & 42).
 
 h. Base Mi|Km Goal -  The 6 digit or less Base Mi|Km required under this
 airlines's program to attain your personal travel goal. This goal is typically 
 used to measure the attainment of special high volume travel levels within an
 airline's program, such as "Priority Gold", "XXXXXXX", etc. and represents the
 actual Mi|Km flown, EXCLUDING any class or special inter-city bonuses.
 
 i. Base Mi|Km Goal Start Date - The Date (Month/Day/Year) on which you wish
 FFM to START accumulating Mi|Km toward the attainment of the Base Mi|Km Goal.

 j. Base Mi|Km Accrued (From Start) - The 6 digit or less Base Mi|Km (EXCLUDING
 any bonus Mi|Km), which you have accumulated since the Base Mi|Km Goal Start
 Date (refer to item i. above) AND which you do not plan to EVER enter as
 individual flights.

 k. Flight Segment Goal -  The 2 digit or less number of flight segments
 required under this airline's program to attain your personal goal. Some 
 airlines issue awards based solely on the attainment of a number of flight
 Segments, while others use segment award programs secondarily to Miles/Km
 as a short term marketing incentive for a specific period of time.
 FFM assumes that one flight entry (refer to Page 9) equals one segment.
 Note: Non-airline "Partner Uses" are NOT counted as a flight segment.
 
 l. Flight Segment Goal Start Date - The Date (Month/Day/Year) on which you
 wish FFM to START accumulating flights toward the attainment of the Flight
 Segment Goal. Flight entries (refer to Page 9), which have a Travel Date
 on or after this date will be counted toward a Segment Goal.
 
 ll. Segments Accrued (From Start) - The 2 digit or less total number of
 flight Segments which you have accumulated since Flight Segment Start Date
 (refer to item l above) AND which you do not EVER plan to enter as individual
 Flights. This is a required entry and must be less than Flight Segment Goal.
 If you do not have any accumulated Segments, enter zero.
 
 m. Minimum Mi|Km Criteria - The following four entries enable you to identify
 two separate credit criteria for minimum Mi|Km, based on either Flight
 Distance or the Class of service used. A small window will appear over the
 entry table. Move the UP or DOWN ARROW keys to highlight the appropriate
 criteria for this airline (Flight Distance or Service Class) and press Enter.


 ____________________________________________________________________________23
 7: Register an Airline
 ______________________________________________________________________________

 n. Min. Mi|Km. - Based on the criteria selected in item m, enter the 4 digit
 or less minimum guaranteed One-Way Mi|Km which are credited by this airline
 for travel in the Classes, or for travel less than or equal to the Distance,
 identified in item o.

 For example, if this entry were [750] and "Service Class" was selected as the
 criteria, and a flight in Class 'Q" between two cities resulted in a distance
 of 600 Mi|Km (one-way) and item o. below was entered as [FCBMQ], 750 Mi|Km
 would be credited by this airline. If the "Flight Distance" criteria was 
 selected in item m. and this entry was [750] and [750] was also entered in
 item o., all flights with a distance of less than or equal to 750 Mi|Km,
 would be credited with 750 Base Mi|Km.
 
 o. Classes / <= Distance - Based on the criteria selected in item m., enter
 either the single character identifier of each class of service (maximum of 5)
 which is to be associated with the Minimum Mi|Km entered in item n. OR enter a 
 Distance (5 or less digits).  If Classes of Service is the selected criteria
 and this entry is [ALL], all Classes of Service, EXCEPT those identified in
 item q. will be associated with the minimum Mi|Km entered in item n. If the
 criteria selected here is Distance, this entry MUST be equal to or less the
 value entered in item n. above.

 p. Min. Mi|Km. -  If this airline has a second minimum credit criteria
 based solely on Class of service, which is distinct from the information 
 provided in items n. and o. above, enter the 4 digit or less minimum
 guaranteed One-Way Mi|Km which are credited by this airline for travel in
 the Classes to be identiifed in item q. below.
 
 q. Classes - Based on the information provided for item p., enter the
 single character identifier of each class of service (maximum of 5) which
 is to be associated with the Minimum Mi|Km entered in item p. If [ALL] is
 entered here, the Min.Mi|Km entered in item p. will be used for all
 Classes of service, EXCEPT for those entered in item o ..
 
 Note: Items o. and q. cannot contain any of the same Class identifiers. 

 The following are examples of the use of items m through q.
 
 Example 1:

 This airline provides a minimum of 500 credited miles for any flight,
 regardless of service Class or actual flight distance. There is no other
 minimum credit criteria. Enter [500] in item n. and [500] in item o..
 Items p. and q. are left blank.

 Example 2:

 This airline provides a minimum of 500 credited miles for any flight,
 regardless of service Class or actual flight distance. This airline also
 offers a 1000 mile minimum for travel on thier shuttle service, which is
 service class "U" or "L". Enter [500] in item n. and [500] in item o..
 Enter [1000] in item p. and [UL] in item q. Note: you can "invent" a
 single character code to represent these classes if desired. 

 ____________________________________________________________________________24
 7: Register an Airline
 ______________________________________________________________________________
 
 Example 3:

 This airline provides a minimum of 500 credited miles for any flight
 when travel is in "F","C","Y","B" or "M" Class and 250 credited miles
 for any flight in Classes "K","V" and "Q", regardless of the actual
 flight distance. Enter [500] in item n. and [FCYBM] in item o..
 Enter [250] in item p. and [KVQ] in item q. In this example, you would
 receive a credit of 300 miles if travel was in class "V" or 500 miles if
 travel was in class "Y" for a flight with a distance of 300 miles.

 Example 4:

 This airline provides a minimum of 750 credited miles for any flight in 
 any Class of service, except class "U" which has a minimum of 1000 miles,
 regardless of the actual flight distance. Enter [750] in item n. and [ALL]
 in item o.. Enter [1000] in item p. and [U] in item q.

 r. After you have entered the minimum Mi|Km criteria, a small window will
 appear over the entry table with the question: "Use Minimum Mi|Km to Determine
 Base Mi|Km, When Appropriate". Enter [N] (or press Enter without typing
 anything) if this airline DOES NOT apply the minimum Mi|Km criteria entered in
 items m. through q. to the BASE Mi|Km calculation (i.e., Base Mi|Km is actual
 flight distance, regardless of the Mi|Km), enter [Y] otherwise.

 s. Reduce Mi|Km % - The 3 digit percentage (0-100) of a flight's actual
 distance which will be REDUCED if traveling in one of the Classes identified
 in item t..  This item is intended for those programs which credit your
 account with LESS than 100% of a flight's actual Mi|Km, when travel is in one
 of the heavily discounted fare classes.
 
 For example, if this entry were [50] and the entry for item t. was [QVL], a
 flight in Class V, with a one-way distance of 1000 Mi|Km, would be credited
 with 500 Mi|Km (1000 x .5). NOTE: FFM does NOT apply Minimum Mi|Km (refer to
 items m. through q.) to a flight with reduced credited Mi|Km.
 
 t. Classes - The single character identifier of each Class of service
 (maximum of 5) which will receive the offset identified in item s. 
 Classes NOT identified here are credited with the full (100%) Mi|Km.

 u. F/P Bonus - If this airline adds a bonus to the basic mileage between any
 two cities when you travel in either "P" (International First) or "F"
 (Domestic First) Class, enter that percentage here (0 - 999).
 
 v. C/J Bonus - If this airline adds a bonus to the basic mileage between any
 two cities when you travel in either "J" (International Business) or "C"
 (Domestic Business) Class, enter that percentage here (0 - 100).
 
 w. X Bonus - If this airline adds a bonus to the basic mileage between any two
 cities when you travel in a Class other that P,F,J or C, enter that percentage
 here (0 - 999). For example, if this airline used Class "R", you could enter
 the "R" class bonus here and enter an [X] for CLASS when entering the flight
 (see Page 9). NOTE: Entering [0] here will result in zero credit Mi|Km for
 any flight, in "X" class. "X" Class can be used to denote a "free" flight.

 ____________________________________________________________________________25 
 7: Register an Airline
 ______________________________________________________________________________

 x. Global Bonus - If this airline provides a special bonus for ALL classes
 of air travel during a certain period of time, enter that percentage here
 (0 - 999). An example of a Global Bonus could be an annual bonus applied to
 all air travel after a program member attains a certain number of Mi|Km.

 y. Global Bonus Start Date - The date (Month/Day/Year - e.g., [1/1/89],
 [12/14/89], etc.) on which the Global Bonus is effective. If you press Enter
 only, the current date (Today) will be assumed. Prior to this date, the
 Global Bonus (item x.) will NOT be added to a Flight's Mi|Km.

 z. Global Bonus Expiration Date - The date (Month/Day/Year - e.g., [4/5/89],
 [12/14/89], etc.) on which the Global Bonus expires. If you press the Enter
 key only, 12/31/Current Year will be assumed. FFM will only add this bonus
 to flights which are entered with a date on or earlier than this date.

 za. Total Credits For All Years - A small window will appear over the
 entry table. Enter the 7 digit or less Total Mi|Km OR Total Segments, if
 this airline issues ONLY Segment awards, accumulated to date for ALL
 years of travel or partner use with this airline, including the current
 year. This entry is automatically updated by the FFM each time that you
 add,change or delete a flight or partner use and is displayed as TOTAL
 Credits. This entry should NOT include any Mi|Km/Segments for Flights or
 Partner Uses which you plan to individually add in the future (refer to
 Page 9). If this is a Mi|Km entry, it must be equal to or LARGER than the
 Total Mi|Km Accrued and Base Mi|Km Accrued entries and must INCLUDE ALL
 the Mi|Km entered for Total Mi|KM Accrued (refer to Page 22, item f).
 If this is a Segment entry, it must be greater than, and must INCLUDE ALL
 Segments Accrued From Start (refer to Page 23, item ll).
                         ***** IMPORTANT *****
 If you are ADDing (Registering) a NEW Airline, or this is a CHANGE to an
 an existing Registered Airline (refer to Page 27), AND one or more Flights
 already exists on the Flights Display for this Airline (i.e., you entered
 them BEFORE this ADD or CHANGE - refer to Page 9), ensure that the number
 which you enter here INCLUDES the total Mi|Km or Segments of these Flights.
 Note: If you CHANGE Total Miles Accrued and DO NOT Change Total Credits For
 All Years, Total Credits For All Years will be automatically adjusted.

 Items a. through g. and za. are required entries. Enter a zero [0] for none.
 
 After entry completion, a window with the following question may appear:

 "SOME PREVIOUSLY ENTERED FLIGHTS MAY BE AFFECTED BY THIS CHANGE........"
 Enter [N] if you DO NOT wish to have FFM automatically update ALL
 previously entered Flights to reflect these changes. Enter [Y] if you
 wish an immediate recalculation of all credits for ALL flights previously
 entered, based on the criteria specified in the above entries.

>>> ADD - Add a New Global Bonus

 Select this item to add (NOT CHANGE) a Global Bonus for an existing registered
 airline. Ensure that the Cursor is positioned next to the appropriate airline
 before selection. A window will appear containing the current information for
 the selected airline. Enter the new Global Bonus (refer to item x.).

 ____________________________________________________________________________26
 7: Search-Change/Delete a Global Bonus or Airline-View/Add Membership Info.
 ______________________________________________________________________________

 >>>> SEARCH - Find a Registered Airline

 Select this item to search for a previously registered airline. After
 selection, a window will appear. Enter the 2 character identifier code of the
 airline you wish to find.
 
 >>>> CHANGE - View/Change Airline Program Criteria
 
 Select this item to view or change the program requirements (award levels,
 bonus requirements, etc.) or personal goal criteria (total mile goal, base
 mile goal, segment goal, etc.) associated with a previously registered
 airline. Position the Cursor next to the appropriate airline before selecting.
 The entry window described to "Register a New Airline" (refer to Page 22) 
 will appear and will contain all information previously entered. Change one
 or more items. Press the Esc key when done.
 
 >>>> DELETE
 
 After selection, a secondary menu will appear with the following choices :  

 >>> Delete a Registered Airline

 Select this item to delete the entire airline at the current Cursor position.
 
 >>> Delete a Global Bonus
 
 Select this item to delete only the Global Bonus and associated Expiration
 Date from the airline at the current Cursor position.
 
 >>>> OTHER
 
 Selecting this item will produce a secondary menu with the following options :
 
 >>>  MEMBER    View Membership Info. for This Airline

 If you wish to add, change or delete membership information associated with
 the airline at the current cursor position, select this item. A unique display
 will appear in place of the Register Display. You may perform any of the
 following actions by pressing the F1 key and selecting the appropriate item.

 >>  ADD   Add Membership Information for an Airline

 If the cursor was positioned next to an airline which currently does not have
 any membership information, this item will automatically be selected by FFM.
 It cannot be selected manually (i.e. by Quick Key). A window will appear.
 Enter the following information from the keyboard:

 a. Member ID # - Enter the 12 or less characters/numbers which represent your
 frequent traveler identification number for this airline.

 b. A/L Phone # - Enter this airline's 12 or less digit phone number.



 ____________________________________________________________________________27
 7: Change/Delete Membership Info-Calculate Flights-Load Seating PLans
 ______________________________________________________________________________
 
 c. Comments - Enter up to 32 characters of a comment regarding this airline
 (e.g., Results of last phone call, quality of their program, current award
 plateau (e.g., Gold, Silver, etc.)).
 
 >> CHANGE
 
 Select this item to change existing membership information for the airline at
 the current cursor position. The window described to "ADD Membership
 Information for an Airline" will appear. Modify the appropriate items.
 
 >> DELETE
 
 Select this item to permanently delete the membership information for the
 airline at the current cursor position. Note: to re-enter new information, you
 will have to return to the Register Display (i.e., press F10 ), place the
 cursor next to the appropriate airline and re-select "OTHER/MEMBER".  
 
 >>> STATUS
 
 Select this item to associate the display of mileage/award status at the top
 of the screen with another airline and/or travel year (refer to Page 40).
 
 >>> NOTES
 
Select this item to access the Dynamic Note Pad (refer to Page 41).

 >>> CALC

 Select this item if you wish FFM to recalculate the predicted earned Mi|Km
 for ALL existing flights with the Airline at the present cursor position,
 based on the award/goal and bonus criteria contained in the current Traveler
 Record City Distance/Bonus Display and the Register Display (refer to Pages
 18 and Page 22).
 
 CAUTION: This function is intended to restore all previously entered Flights
 with a specific airline to thier correct predicted Mi|Km, in the event that
 Award/Goal/Bonus criteria or Distance were previously incorrectly entered.
 Ensure that you wish ALL currently entered flights to be updated for the
 highlighted airline at cursor position before selecting this feature.
 
 >>> RECRED - View/Restore Previous Total Credits

 If you wish to restore the value for TOTAL CREDITS which was valid before
 you made a CHANGE (refer to Page 26, item za.), select this item. This
 feature is intended to help recover from situations where Total Credits
 was incorrectly changed and the User wishes to restore the original value.
 Position the cursor over the appropriate Airline, before selecting.

 >>>> RETURN
 
 To return to the REGISTER Function, select this item or press the F10 key.
 
 As with all FFM Displays, use Quick Keys F8 and F9 for Help.
 
 ____________________________________________________________________________28 
