 8: AWARDS FUNCTION
 ______________________________________________________________________________
 
 8.  AWARDS FUNCTION
 
 Each award that you receive from an airline should be listed with this
 Function. The AWARDS Function will keep track of the usage status and
 expiration status of all entered awards and alert you appropriately if an
 award is about to expire. 
 
 Select Function key F8 (HELP), menu item 9, or the Main Menu (OTHER),
 item 8 (TOUR) for examples of FFM Displays.
 
 Note that the information at the top of the screen is identical to the FLIGHTS 
 Display, except that the Mi|Km to Next Award is replaced with Total Unused
 Awards. This is done to provide you with an indication of the number of Mi|Km
 still available for free travel as "unused" awards.
 
 
 
 
 
 
 
 
 
 
 
 























 
 
 

 
 ____________________________________________________________________________29 
 8: Add A Mileage/Segment Award
 ______________________________________________________________________________
 
 The remainder of the Display contains a single line for each Award with the
 following information : Airline is the identifier of the airline which issued
 the award; Mi|Km is the "value" of the award; Issue Date is the date the award 
 was either issued or the date received; Expire Date is the date on which the
 award will no longer be valid; Comments is any general information or plans.
 
 To produce the menu for the AWARDS Function, press the F1 key. The following
 items will appear at the top of the Display.
 
 ADD-SEARCH-CHANGE-DELETE-OTHER-RETURN 
 
 >>>> ADD
 
 To add a newly received award, select this item. A secondary menu will be
 displayed with the following options :
 
 >>> MILEAGE - ADD a New Mileage Award
 
 To add an award which is associated with the accumulation of a certain number
 of Mi|Km, select this item. A window will appear. Enter the following
 information :
 
 a. Airline Code - The 2 character official identifier of the airline which
 issued this award (e.g. AA, TW, NW, etc.).
 
 b. Award Level - The 6 digit or less number which represents the "value" of
 this award certificate in Mi|Km.  If this airline does not issue award
 certificates, this entry is equal to the Mi|Km which were required to acquire
 a free flight ticket. For example, if this airline does not provide award
 level certificates, but instead simply reduces your unawarded Mi|Km by the
 "value" of a free flight ticket (once you've acquired it), this entry is that
 value in Mi|Km.
 
 c. Issue Date - The date (Mo/Da/Yr) of issue of this certificate, or the free
 ticket associated with non-certificate awards. If there is no issue date on
 the certificate, enter the date you received it.
 
 d. Expiration Date - The date (Month/Day/Year) on which the award certificate
 expires, or the expiration date of the ticket associated with a
 non-certificate award.
 
 e. Comments - You may enter up to 28 characters of unformatted comments
 regarding this certificate/ticket, such as intended use, combining plans with
 other certificates, etc.. 
 
 >>> SEGMENT - ADD a New Segment Award
 
 To add an award which is associated with the attainment of a certain number of 
 flights, select this item. This type of award is typically aligned with a
 periodic airline travel promotion. Segment awards do not affect accumulated
 Mi|Km or Award Level/Goal predictions, however, FFM does monitor their
 expiration dates. A basic assumption is that these awards are NOT combinable
 with mileage awards.  Enter the following information from the keyboard :
 
 ____________________________________________________________________________30 
 8: Search/Change/Mark an Award Used
 ______________________________________________________________________________
 
 a. Airline Code - The 2 character official identifier of the airline which
 issued this award (e.g. AA, TW, NW, etc.).
 
 b. Issue Date - The date (Month/Day/Year) of issue of this award certificate.
 If there is no issue date on the certificate, enter the date you received it.
 
 c. Expiration Date - The date (Month/Day/Year) on which the award expires.
 
 d. Comments - You may enter up to 28 characters of unformatted comments which
 describe your plans for this award certificate.
 
 FFM displays the identifier "=SEG=" in the Awarded Mi|Km column of each
 Segment award.
 
 >>>> SEARCH - Find an Existing Award
 
 To find a specific award, or group of awards, select this item. A window will
 appear. Enter either one or both of the following :
 
 a. Airline - Enter the 2 character identifier of an award issuing airline
 e.g., [AA, UA, TW, etc.].
 
 b. Issue Date - Enter the issue date (Month/Day/Year) of the certificate/s or
 ticket/s you wish to locate.
 
 If you only enter the Airline and not the Issue Date, all awards for the
 entered airline will be located and displayed. If you enter the Issue Date and 
 not the Airline, all awards with the issue date will be located and displayed, 
 regardless of the issuing airline. If you enter both, only awards satisfying
 both criteria will be displayed.
 
 >>>> CHANGE
 
 To either change an existing award, or to mark an existing award "used",
 select this item. A secondary menu will appear with the following options :
 
 >>> Change an Award
 
 Select this item to change a previously entered award. Position the Cursor
 next to the appropriate award before selecting. The entry window described on
 Page 30 ("Add a New Mileage Award") will appear and will contain all
 information previously entered. Change one or more items using the keyboard.
 Press the Esc key when done.
 
 >>> Mark an Award as USED
 
 Select this item to identify that a previously entered award has been USED.
 Position the Cursor next to the appropriate award before selecting. FFM will
 display the identifier **USED** in place of Expire Date for the selected
 award. You are permitted to reinstate a previously "marked" award, by
 selecting CHANGE and entering an Expiration Date. Marking an award is an
 important aspect of the FFM process. To ensure accurate status information,
 you should mark awards shortly after use.         
 
 ____________________________________________________________________________31 
 8: Delete an Award
 ______________________________________________________________________________
 
 >>>> DELETE - Delete an Award
 
 When you have used an award DO NOT delete it, instead Mark it "USED" (refer  
 to Page 31). Select this item ONLY to delete an award which was previously
 entered improperly. Note: If you delete an award WHICH WAS ENTERED WHILE
 CREATING A NEW TRAVELER RECORD (refer to Page 12), the displayed value of
 "Mi|Km to Award Goal" will be increased by the value (Mi|Km) of the deleted
 award.
 
 >>>> OTHER
 
 Selecting this item will produce a secondary menu with the following options :
 
 >>>> NOTES
 
 Select this item to read or write a Note on the Dynamic Note Pad (refer to
 Page 40).  
 
 >>>> STATUS
 
 Select this item to associate the display of mileage/award status at the top
 of the screen with another registered airline and/or travel year (refer to
 Page 40).
 
 >>>> RETURN
 
 To return to the FLIGHTS Function, select this item.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 ____________________________________________________________________________32 
 9: Airline Schedules
 ______________________________________________________________________________
 
 9. THE SCHEDULE FUNCTION
 
 The Schedule Function transfers airline schedules from your computer's display 
 screen to FFM and displays previously transferred schedules. This version of
 the FFM will permit you to transfer (import) and maintain a maximum of 448
 airline flights, including connections.
 
 Select Function key F8 (HELP), menu item 9, or the Main Menu (OTHER),
 item 8 (TOUR) for examples of FFM Displays.
 
 Note that the information at the top of the screen is identical to the FLIGHTS 
 Display. The remainder of the display contains a single line for each flight
 or connecting flight with the following information: FLIGHT DATE is the
 departure date from the originating city (departure date is replaced with the
 word "connect" to denote a connecting flight); AIRLINE CODE is the airline
 identifier associated with this flight; FLIGHT NUMBER is the registered number 
 associated with this flight; STOPS is the number of stops made enroute,
 excluding connections and the destination; FROM CITY is the departure city of
 a direct or connecting; TO CITY is the destination city of a direct or a
 connecting flight; DEPART is the scheduled time for departure of either a
 direct or connecting flight; ARRIVE is the scheduled arrival time in a
 connecting or terminal point city; EQUIP. is the planned aircraft type. To
 produce the menu for the SCHEDULE Function, press the F1 key. The following
 items will appear at the top of the Display.
 
 
 
 
 
 
























 ____________________________________________________________________________33 
 9: Import Airline Schedules
 ______________________________________________________________________________
 
 IMPORT-SEARCH-CONF-DELETE-OTHER-RETURN
 
 >>>> IMPORT - Start/Stop the Schedule Transfer Process
 
 To initiate or terminate an importing process, select this item. FFM will only 
 import information from your display screen which is in the exact format of
 the Eaasy Sabre (c) or Worldspan (c) (PARS (c)) airline reservation systems
 (refer to  1 for required formats). These systems are accessible on
 Compuserve (c), GENIE (c), NVN (c) and several other public communications
 networks. Currently FFM CANNOT import schedules from graphics based systems,
 such as Prodigy (c) and AmericaOnLine (c).
 
 NOTE: It is required that the communications software, which interfaces with
 your reservation system, be in the main DOS Path so that it can be located.
 Having it in the same directory as FFM is not required, AS LONG AS YOUR
 COMMUNICATIONS SOFTWARE DIRECTORY IS DEFINED IN A DOS "PATH" COMMAND WITHIN
 THE AUTOEXEC.BAT FILE (e.g., [PATH C:\;C:\DOS;C:\COMM;etc.], where "COMM" is
 the name of your communications software directory).  Typically, this would
 previously have been done during installation of the communications software.
 
 If it is not possible to do this then you must modify or create an XXXX.BAT
 (Name is immaterial) file and place it in your main DOS directory. This BAT
 file must contain at least the following commands :
 
 CD\ZZ (Change to directory ZZ - the location of your communications software).
 
 YYYYY (Execute your communications software - (YYYYY) is the name of your
 communications software )
 
 COPY \ZZZZZ\SCHED.FFS \FFM (After exiting from your communications software
 (i.e., Importing), copy the special FFM Import File "SCHED.FFS" from your
 communications software directory to the FFM directory)
 
 DEL \ZZZZZ\SCHED.FFS (Deletes "SCHED.FFS" from your communications directory)
 
 CD\ (Change to the main Dos Directory)
 
 FFM (Execute FFM, select SCHEDULES to complete Import and view the results.)
 
 After selecting IMPORT, the following secondary menu will appear:
 
 >>> START - Start Schedule Importing - ES Format
 
 If you wish to begin importing airline schedules which are in the formats
 depicted on Page 34A (ES Format 1 or Format 2), select this item.
 Note: You MUST select the "Flight Reservations and Availability" item 
 (NOT "Flight Schedules") from the ES on-line Menu, after connection.

 >>> START - Start Schedule Importing - WS Format
 
 If you wish to begin importing airline schedules which are in the formats
 depicted on Page 34A (WS Format 1 or Format 2), select this item.


 ____________________________________________________________________________34 
 9: Import Airline Schedules - Format Requirements
 ______________________________________________________________________________
 
 
 Any of the following formats are required by FFM for Schedule Importing:

 ES Format 1.

 From:  (PHL) PHILADELPHIA, PA
   To:  (MIA) MIAMI, FL                                   MONDAY    FEB-03-92
 --------------------------------------------------------------------------------
   Flight   Leave      Arrive   Meal Stop Aircraft OnTime  Classes of Service**
 1 AA 989  PHL  720A  MIA 1001A  B     0    72S      9     F  Y  B  M  H  Q  V  K
 2 US 744  PHL  835A  MIA 1124A  B     0    M80      6     F  Y  B  H  Q  M  K  V
 3 US 435  PHL  955A  MIA 1253P  B     0    733      7     F  Y  B  H  M  K  V
 4 AA 653  PHL  100P  MIA  340P  L     0    72S      7     F  Y  B  M  H  Q  V  K
 --------------------------------------------------------------------------------
 To SELECT a flight, enter the line number, or

 ES Format 2.

 From:  (PHL) PHILADELPHIA, PA
   To:  (MIA) MIAMI, FL                                    MONDAY    FEB-03-92
 --------------------------------------------------------------------------------
   Flight   Leave      Arrive   Meal Stop Aircraft OnTime  Classes of Service**
 1 NW 997  PHL  940A  MIA  311P  L     1    72S      6     F  Y  B  M  H  Q  V  K
 2*TW7760  PHL  630A  JFK  720A        0    ATR            Y  B  Q  M  V  K
   TW  17       848A  MIA 1200N  B     0    M80      N     F  Y  B  Q  M  V  K
                                                                                
 --------------------------------------------------------------------------------
 To SELECT a flight, enter the line number, or

 WS Format 1.

 2 FEB/SUN   EL PASO to SAN FRANCISCO
 #  FLIGHT  LEAVE     ARRIVE    EQP STOPS
 1  WN 722  ELP- 830A SFO-1010A 733   0
 2  WN 653  ELP- 125P SFO- 315P 735   0
 3  WN 810  ELP- 555P SFO- 905P 735   2

 Key Line # for Booking Details, or Key RETURN to see more

 WS Format 2.

 2 FEB/SUN   PHILADELPHIA to DENVER 
 #  FLIGHT  LEAVE     ARRIVE    EQP STOPS
 1  UA 299  PHL- 625A ORD- 723A D10   0
    Connecting at: OHARE ARPT
    UA 219  ORD- 815A DEN- 942A D8S   0
 2  DL 919  PHL- 535A ATL- 730A M80   0
    Connecting at ATLANTA
    DL 445  ATL- 908A DEN-1005A 757   0

 Key Line # for Booking Details, or Key RETURN to see more



 ___________________________________________________________________________34A 
 9: End a Schedule Import/Search Schedules
 ______________________________________________________________________________
 
 After selection of either of the above, a confirmation prompt will appear. If
 you wish to continue (importing) enter [Y]es. A background processor will then 
 be activated and the main FFM program will be terminated. Start your
 communications software from the appropriate DOS path Directory by typing its
 name (just as you would normally do) or type the name of the previously
 discussed "XXXX.BAT" file in your main DOS directory. Then interface with an
 appropriate airline schedule system. As you interface and identify flights of
 interest which appear on your display screen (i.e,. those you would like to
 save for later viewing), press the ALT and period [.] keys simultaneously.
 Note: Don't press these import keys while the screen data is moving. Each time 
 that you do this, all flights currently displayed on your screen will be
 imported (up to a maximum of 448 per session) if they match the format shown
 on Page 34A. If a screen import is successful, FFM will display a rapid
 confirmation; otherwise, an error message will appear.  WARNING: Do Not
 attempt to Import a flight schedule which contains MORE than two connecting
 flights, i.e., the Originating City, two Connecting Cities and the Destination 
 City, or unpredictable results may occur. When you have completed importing
 and have disconnected from your communications software, start FFM, and select 
 SCHEDULE from the main FFM menu. You MUST then select "IMPORT - END" in order
 to complete the formatting and display process (Note: FFM will usually
 automatically select this menu item after an importing session is completed).
 
 >>> END - End Previously Started Importing
 
 This item MUST be selected after any previous selection of IMPORT - START,
 even if you did not transfer any flights to FFM from your display.
 
 After selection, the imported flights will be translated into a special, easy
 to read FFM format and displayed. The cursor will always point to the first
 flight of a newly imported group. FFM does NOT erase previously imported
 flights when a new group of imports arrives. Instead it appends the new ones
 onto the end of the old ones. You may accumulate a maximum of 448 imported
 flights (including connections) with this version of FFM, after which some
 will need to be deleted. 
 
 >>>> SEARCH - Find a Flight or Group of Flights
 
 To search for a specific flight, or group of similar flights, select this
 item. A window will appear with the following items. Enter information for one 
 or more items.
 
 a. Travel Date - Enter the Date of the Flight/s you wish to find in the
 format: DATEMONTH. For example, if you wish to search for all flights which
 DEPART on September 20th, enter [20SEP]. Note: MONTH must be one of the
 following: JAN,FEB,MAR,APR,MAY,JUN,JUL,AUG,SEP,OCT,NOV,DEC.
 
 b. Departure Time - Enter a Time of Departure of the Flight/s you wish to find 
 within a 1 hour window in the format: TIMEA/P. For example, to search for all
 flights which DEPART between 8AM and 9AM, enter [830A]; to search for all
 flights which depart between 1130AM and 1230PM, enter [1200P], etc..
 
 
 
 
 ____________________________________________________________________________35 
 9: Show Seating/Delete Schedule/s/Move/Other
 ______________________________________________________________________________
 
 c. "FROM" City - Enter the 3 character official code of the originating city
 from which you wish to find one or more flights (e.g., PHL,JFK,LON,etc.).
 Note: For connecting flights, ensure that you enter the FIRST Departure City,
 NOT a connecting city.
 
 d. "TO" City - Enter the 3 character official code of the Destination City to
 which you wish to find one or more flights (e.g., ORD,LAX,JFK,etc.). Note: For 
 connecting flights, ensure that you enter the FINAL Destination CIty code
 here, NOT a connecting city.
 
 FFM will highlight each found flight matching ALL entered search criteria.
 
 >>>>  CONFIG - View Examples of Aircraft Seating Configurations 
 
 Select this item to view examples of seating plans for the airline and
 aircraft at the current cursor position. Refer to Page 43 ("SEATING") for a
 detailed description of this function. NOTE: These seating plans are internal
 to FFM and have NOT been provided by your reservation system during the Import 
 process.   
 
 >>>>  DELETE - Permanently Delete Previously Imported Flight/s
 
 >>> SINGLE - Delete a Single Flight or a Connecting Group
 
 To permanently delete a single flight or a group of connecting flights, first
 place the arrow cursor over the first (i.e., the originating flight) or only
 flight to be erased, then select this item. Respond accordingly to the
 confirmation message. When you select the first flight (originating flight) in 
 a multiple connection group, FFM will automatically delete the originating
 flight and all connecting flights.
 
 >>> COMPLETE - Delete ALL Previously Imported Flights
 
 To permanently delete ALL previously imported flights and start with the
 ability to import 448 new ones, select this item. NOTE: ALL flights will be
 permanently erased. Respond accordingly to the confirmation message.
 
 >>>> OTHER
 
 >>> MOVE   -  Move a Flight to a Different Position in the List
 
 Select this item to move a flight (including all of it's connections) from
 it's current position in the displayed list to a different position. This
 function would be typically used to place flights of similar interest in close 
 proximity to each other. Before selection, place the cursor arrow next to the
 direct flight, or the first flight in a series of connecting flights, to be
 moved. After the confirmation prompt, move the cursor to the new position in
 the list (i.e., the position of an existing flight where you want the selected 
 flight/s moved above), then press the ENTER key.
 
 >>> COPY   -  Copy a Flight to a Different Position in the List
 
 Same as MOVE, except the Flight is duplicated to another list position.
 
 ____________________________________________________________________________36 
 9. Show Remaining Import Space/Mark-Print Imported Flights
 ______________________________________________________________________________
 
 >>> SPACE  -  Show Remaining Import Space Available for New Flights  
 
 Select this item to view the number of additional imported flights permitted
 before capacity (448) is reached. 
 
 >>>  MARK - Mark a Flight For Future Reference.
 
 To identify a specific flight with a special flashing asterisk appearing next
 to it's Flight Number, select this item or select Quick Key F2. Before
 selection, place the arrow cursor next to the flight you wish to highlight
 (note: only the originating city flight in a connecting flight group will be
 highlighted). Respond to the confirmation message accordingly.
 
 If you wish to unmark a previously marked flight, select it again as above.
 
 >>>  PRINT - Print All Airline Schedules
 
 To print all imported schedules, select this item. Ensure that you have
 previously selected an appropriate printer type (refer to Page 38).
 
 >>>>  RETURN - Return to the FLIGHTS Display.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 ____________________________________________________________________________37 
 10: System Defaults
 ______________________________________________________________________________

 10. OTHER FUNCTIONS
 
 In addition to the major Functions selectible from the Main FFM Menu, several
 supporting Functions are also available.  Selecting "OTHER" will produce a
 secondary menu with the following items :
 
 >>>> DEFAULTS - View/Change SYSTEM Defaults
 
 Select this item if you wish to change the System Defaults which you initially 
 entered during the FFM Initialization process. System Defaults are used by the 
 FFM to automatically establish a desired "initial operating environment" each
 time you start the system. After selection, a window will appear containing
 the current status of each of the following nine System Defaults. Either
 leave them unchanged, or modify one or more appropriately. When done, Enter
 an [S] to Save, or an [E] to not save (the changes).
 
 a. Traveler Name - The 16 character or less Name (Last Name, FMI), of the
 Traveler Record you wish FFM to retrieve each time you start the system.
 
 b. Traveler Year - The 4 digit Year associated with Traveler Name.
 
 c. Record Backup - Enter [Y]es if you wish the system to provide a "backup"
 for deleted Traveler Records (refer to page 14 for an explanation of the
 backup process). Enter [N]o if you wish all deletions to be permanent. The
 Record Backup default is always preset to "Y"es each time you start FFM.
 Resetting it to "N"o will only affect the current session.
 
 d. Sounds On - Enter [Y]es if you wish to hear all prompt and alert audible
 sounds from FFM. Enter [N]o if you wish all sounds turned off. Remember that
 if you turn off sounds ("No"), you could miss seeing a momentary alert
 message.
 
 e. Display - Enter [F]ast if you prefer a camera shutter type display and
 [S]low if you prefer a waterfall type display. You should experiment with this 
 option until satisfied.
 
 f. Screen Colors - Enter [D] if you prefer to view the default colors, which
 are a Black background with multiple color foreground. Enter [B] if you prefer 
 a Blue background with multiple color foreground. Enter [N] if you desire a 
 totally Black and White display (recommended for monochrome laptops). FFM
 automatically sets the screen colors to either the default colors or total
 Black and White, based on your display type, when you first start the
 Initialization process (refer to Page 6).     
 
 g. Printer Type - Enter [0] if you DO NOT have a printer attached to the LPT1
 connector on your computer, or if the attached printer is NOT Epson or Hewlett 
 Packard (HP) compatible. Enter [1] if the attached printer is Epson
 compatible. Enter [2] if the attached printer is HP compatible. Note: If your
 printer is neither HP or Epson compatible and you do not really care about the
 formality of the report, try selecting [1].




 ____________________________________________________________________________38 
 10: Traveler Defaults
 ______________________________________________________________________________
 
 h. Duplicate Check - Enter [N] if you DO NOT want FFM to produce an alert or
 error when you enter either a Flight or City/Partner Bonus which is similar to
 one which already exists. Enter [F] to if you do NOT want FFM to check for
 FLIGHT entry duplicates ONLY. Enter [C] if you do NOT want FFM to check for
 City/Partner Bonus entry duplicates ONLY. Otherwise, enter [Y] for full
 duplicate checking. Note: Regardless of this entry, Duplicate Checking is
 automatically reset to [Y]es, at the start of each FFM session. 
 
 i. Informational Messages ON - Enter [N] if you DO NOT want FFM to display
 ANY Informational Messages (refer to Page 53). Entering [N] will only be
 effective for the current FFM session.  
~#4
 >>>> DEFAULTS -  View/Change TRAVELER Defaults
 
 Select this item to add, or change the existing, Defaults associated with the
 currently displayed Record. After selection, a window will appear containing
 the current status of each of the four Traveler Defaults. If this is a new
 Traveler Record, all items will be blank (refer to Page 12). Either leave them 
 unchanged, or modify one or more items appropriately. Traveler Defaults are
 used by FFM in a manner similar to System Defaults, except that they establish 
 a unique operating environment for each Traveler Record. Each Default may be
 used as a substitute for actually typing a corresponding keyboard entry, such
 as the Departure City when adding a Flight (refer to Page 9). For example, if
 this traveler most frequently departs from "JFK", enter [JFK] as the Departure 
 City Default.  When done, enter an [S] to save or [E] to not save (changes).
 
 a. Departure City - The 3 character official code for the city which you wish
 defined as this Record's default Departure City.
 
 b. Destination City - The 3 character official code for the city which you
 wish defined as this Record's default Departure City.
 
 c. Airline Code - The 2 character official code of the airline you wish
 defined as this Traveler Record's default airline.
 
 d. Class of Service - The single character code of the class you wish defined
 as this Traveler Record's default Service Class (F,C,Y,Q,etc.).
 
 >>>> GRAPH - View a Graph of Monthly Activity
 
 To graphically display the monthly Mi|Km accumulated with a specific airline
 program in a particular travel year, select this item. A window will appear.
 Enter the appropriate Travel Year and Airline Code.If you press the Enter key
 only for Travel Year, the current year will be used for Multi-Format Record's
 and the Traveler Record Year will be used for Annual Records. If you enter
 [ALL] for Travel Year, all years in the current Traveler Record will be
 displayed. If you enter [ALL] for Airline, credits for travel on ALL airlines
 will be displayed. Note: If you enter [ALL] for Airline the display will be
 shown in a measure of "UNITS", which is a combination of Miles and Kilometers.
 This may cause confusion only if some travel was on Kilometer based airlines
 and some on Mile based Airlines. Graph scales are automatically adjusted when
 more than 4 months exceed the current scale. Press F10 when done. 


 ____________________________________________________________________________39 
 10: Change Status/Notes/Sounds
 ______________________________________________________________________________
 
 >>>> STATUS - Change Status Display Criteria
 
 To change the basis for the information shown at the top of each Function's
 Display, select this item. Follow the identical instructions as described for
 GRAPH and provide the Travel Year and Airline you wish associated with the
 values displayed. If you enter [ALL] for Travel Year, all years in the
 currently displayed Multi-Year Format Traveler Record PLUS the Total Mi|Km
 Accrued and Base Mi|Km Accrued (which were entered when the airline was
 Registered - refer to Page 22) will be displayed. The presentation of ALL
 years also includes the Mi|Km associated with Closed flights/partner uses
 which were deleted during the Start New Year or Optimize processes (refer to
 Pages 41 & 42). If you wish to automatically cycle through the status of each
 registered airline, enter the Year and then press the F5 key continuously
 until all airlines have been reviewed. To stop the cycling process, press the
 Enter key.  Note1: If a Base Mi|Km Goal is currently established, the display
 of BASE Mi|Km will remain associated with the Goal Start Date (refer to Page
 23), regardless of the Travel Year selected. Note2: the Award Expire, Award
 Excess and Bonus Expire Informational Messages will be associated ONLY with
 the Airline entered here, instead of any airline/s, as was the case at the
 beginning of the session (refer to Page 53 for additional details).
 
 >>>> NOTES - Read or Write a Note
 
 The Dynamic Note Pad enables you to jot down important facts concerning your
 travel activities, such as overdue awards, incorrect mileage credits,
 communications with the airlines, impressions of airlines/partners, etc..
 
 A "note pad" window will appear, along with a supplemental window depicting
 the various keyboard commands uniquely available with this function. If this
 was your first use of the Note Pad, the window will be blank; otherwise it
 will contain all previously entered information. To select a command, either
 press the appropriate F key or simultaneously hold down the Alt key and type
 the appropriate letter. You may add, insert, or delete characters and lines
 or move/delete blocks of lines by using the commands indicated. To ADD a new
 item press the F4 key. This will start a "clean" block in the next available
 page area with today's date stamped on top (a Page is all the text you can
 see within the Note Pad window). You can then enter the appropriate text.
 Most of your computer's control keys are operational with the Note Pad
 (e.g.,Ins, Del, PgDn/Up etc.). The maximum number of pages available is 10.
 Press F10 to save your changes or F8 to disregard them.
 
 >>>> SOUNDS - Turn ON/OFF Audible Sounds
 
 To turn on or off all audible prompt and alert sounds, select this item.  The
 current status of "sounds" is shown in the menu title for this selection. If
 sounds are OFF, after selection sounds will be turned ON. If ON, sounds will
 be turned OFF. This selection is NOT retained after exiting from FFM. 
 
 >>>> INITIALIZATION - Initialize the System
 
 To reinitialize the FFM system, select this item and follow the instructions
 beginning on Page 6 (Initializing FFM). Initialization should only be selected 
 if the first attempt failed or if you wish to start FFM over from scratch.
 
 ____________________________________________________________________________40 
 10: Initialize/Tour/Space/Start New Year
 ______________________________________________________________________________
  
 >>>> TOUR - Take the Display Tour
 
 Select this item to either refresh your memory concerning the FFM display
 formats, or to indoctrinate new users. Follow screen prompts.
 
 >>>> SPACE - Show Available Space               
 
 To view the number of new flights/partner uses you can add to the FLIGHTS
 Function before achieving system capacity, select this item. You should
 periodically select "SPACE" for each Traveler Record. If the remaining space
 is relatively small, consider selecting "OPTIMIZE" (refer to Page 42) if this
 is a Multi-Year Formatted Record.
 
 >>>> NEW YEAR - Start a New Travel Year (Registered Version)
 
 Select this item if you wish to start a new year for a currently displayed
 Record. You MUST use the following procedures at the beginning of each new
 year for every Traveler Record created in the Annual Format (A message will be 
 displayed if you forget).
 
 a) After selection, a window will appear requesting confirmation; enter [Y]es.
 
 b) Another window will then appear with the suggested year for the new Record.  
 Press the Enter key alone (i.e., don't type anything) if you agree with the
 displayed year, or enter the appropriate 4 digit number of another year. The
 entered year would normally be the approaching or already arrived new year.
 
 c) A window will appear with the question: "Delete All Non-Goal Conflicting
 Closed Flights and Used Awards ?".  Enter [Y]es if you DO NOT want the current 
 Traveler Record flights and partner uses which are "Close"d and all awards
 which are marked "Used" transferred to the new record, otherwise enter [N]o.
 Note: Only Closed flights which have a Travel Date EARLIER than ANY currently
 set Goal Start Date (refer to Pages 22 & 23), will be deleted. The normal
 selection for this entry would be [Y]es, however neither selection will affect 
 the display of status information. WARNING : If you selected the same Year for 
 the new Traveler Record as the superceded Record (which would typically occur
 if you exceeded 400 flights/uses/Travel Year), the superceded Record will be
 permanently replaced and all deleted flights/uses and awards will be lost for
 display purposes, even though overall status will be accurately maintained. 
 
 FFM will then create a new Traveler Record, based on the entered Year and
 transfer all, or the appropriate flights and awards to it. The new Travel
 Record name will be identical to the superceded one, except for the "Travel
 Year" component (see Page 2 - "Traveler Record Structure").
 
 Records which have been superceded will be maintained intact and can be
 recalled for display at any time in the future, however they cannot be
 modified in any way. If you had selected NEW YEAR or OPTIMIZE before all prior 
 year activity was entered into the Record, you may still enter these
 flights/partner uses into the newly established Traveler Record.
 
 After completion of NEW YEAR/OPTIMIZE, you should change the System Default
 "Traveler Year", if appropriate (refer to Page 38).

 ____________________________________________________________________________41 
 10: Optimize a Record/Inter-City Distances/Inter-Computer Transfer
 ______________________________________________________________________________
 
 >>>> OPTIMIZE - Optimize a Traveler Record  (Registered Version)        
 
 Select this item if you wish to optimize a currently displayed Traveler
 Record, which was created in either the Multi-Year Format or the Annual
 Format.  You would typically do this when you are nearing the capacity limits
 of the FFM system (400 flights/ partner uses) or to eliminate unnecessary
 CLOSED flights/partner uses and all USED awards. After selection, a window
 will appear requesting confirmation; enter [Y]es. If you are attempting to
 optimize a Multi-Year Formatted Traveler Record, a window will then appear,
 suggesting that you scan through the list of flights (using the
 arrow/pgup/pgdn keys, etc.) to determine the First year for the new
 (optimized) Travel Record. This can be either a prior year, the current year
 or any future year. When you have finished the examination, press the Enter
 key and use the procedures described for START NEW YEAR, items b) through d).
 
 >>>> DISTANCE - Display Inter-City Distances              
 
 To view the distance between any two cities, select this item. Refer to Page
 20 for a further description.  
 
 >>>> TRANSFER - Move to Another Computer (Registered Version)
 
 Select this item to move your current FFM environment from one computer to
 another, via flexible disk. IMPORTANT: Before selecting "Transfer" for the
 first time, you must create a formatted 1.44MB 3.5" flexible blank disk with
 the label [1FFM]. You can do this with the DOS command [FORMAT A:(or B:)
 /F:1440/V:1FFM], or [LABEL A: (or B:) 1FFM] if you already have a blank
 1440K formatted disk. Each time thereafter, you may either use this same disk
 (it only needs to be blank for the first use), or format and label a new one.
 You may also use a 720KB 3.5" flexible disk if you do not intend to transfer
 more than 2 Traveler Records.
  
 Insert the formatted disk [1FFM] into drive "A" or"B". You will then need to
 provide the same information described beginning on Page 5 ("Installing FFM
 From Installation Disks"), except that now "Source" and "Destination" disk
 drive letters may be either A,B,C or D. Next, you will be presented with the
 option to have FFM automatically transfer up to nine Traveler Records and/or
 all Airline Seating Plans and/or all previously imported Airline Schedules
 from "Source" to "Destination". The following is an example of the use of
 this Function to transfer information from a fixed disk desk top computer to
 a fixed disk lap top computer or via versa: 1) Insert your formatted disk
 [1FFM] into Drive A or B of the computer you are transferring From ("Source").
 2) Select this Function ("OTHER/TRANSFER") on that same computer and respond
 to all prompts with the appropriate information and actions.
 
 Note: If you wish to transfer Traveler Records, carefully re-read the section 
 "Traveler Record Structure" on Page 2, since the information displayed for
 your transfer decision during this process is the actual file name (e.g.,
 "JACKWW90" for  "JACKSON,WW" with a First Travel Year of "1990"). 3) After FFM 
 completes the environment transfer to your flexible disk [1FFM], move to the
 "Destination" computer and insert this same disk [1FFM] into drive A or B. 4)
 Start FFM on the Destination computer. 5) Select this function again. 6) Enter
 the disk drive letter used in #3 above in response to the "Source" prompt.

 ____________________________________________________________________________42 
 10: Aircraft Seating/Load Seating Charts
 ______________________________________________________________________________

 7) Enter the disk drive letter of the Destination computer's hard drive ("C"
 or "D"), in response to the "Destination" Drive prompt. 8) Transfer the same
 Traveler Records, Airline Seating Plans and Schedules selected in #2 above.
 
 >>>> SEATING - View Examples of Aircraft Seating Plans
 
 Selecting this item will first produce a window containing several airline
 identifier codes. Enter an [X] next to the airline whose seating arrangements
 you wish to view and press the Enter key.  Next a window will appear with the 
 selected airline's aircraft types (747, 757, etc.). Enter an [X] next to the
 desired type and press the Enter key. Aircraft types not available for
 selection are shown as dimmed menu items.  The selected seating diagram will
 then be displayed. Press any of the following keys to proceed :
 
 >>> Symbols
 
 Press the F1 key to view a window containing an explanation of the various
 symbols used on the seating diagram.
 
 >>> Select Seat
 
 Press the F3 key to select a favored seating location. When a window appears,
 enter your desired seat number, exactly as it is depicted on the seating
 diagram (e.g., 23C, 4J, U2, 234, etc.), then press the Enter key. The selected 
 seat will blink until you "deselect" it in the same manner as just explained.
 Selections will be automatically retained between uses of the FFM.  In very
 large aircraft (e.g., 747s), some typically less desirable seats are not shown
 on the display. You may select/deselect up to two of these seats (assuming you 
 personally know the seat number) in the same manner as just explained. The
 selected seat numbers will be displayed in the upper right corner of the
 aircraft seating diagram.
 
 >>> Next Configuration
 
 Press the F5 key or the PGDN key to display another configuration of the same
 aircraft. If one is available, it will replace the current configuration,
 otherwise a message will be displayed. Care should be taken to ensure that 
 seat preference selections (F3) are associated with the correct configuration.
 
 >>> First Configuration
 
 Press the PGUP key to re-display the FIRST configuration of the same aircraft.

 >>> Select Aircraft
 
 Press the F8 key to select another aircraft type.
 
 >>>> RESTORE - Restore (Load) or Delete Aircraft Seating Charts 
  
 To Load aircraft seating charts from your installation disk, or to Delete
 them from your hard drive, select this item. Restore is intended to save
 hard drive disk space for those users who do not require frequent access
 to the seating charts or seat identification marking of favored locations. 

 ____________________________________________________________________________43 
 11: View City-Airport Codes/View the Day of Week for any Date
 ______________________________________________________________________________
 
 >>>> CITY CODES - Translate City Names - Airport Codes  
  
 To determine the name or airport code/s for more than 4500 world wide cities,
 select this item. Enter a CITY NAME (1st line entry), or an AiRPorT CODE
 (2nd line entry). To move back and forth between the two entries, use 
 the UP and DOWN Arrow keys.
 
 >>> City Name Entry
 
 If you wish to find the Airport Code/s for a specific City, enter a complete
 CITY NAME (e.g., [PHILADELPHIA]), or a portion thereof (e.g., [PHILA]). The
 corresponding Airport Code/s will be displayed. For selected metropolitan
 areas, which have several large cities in close proximity to each other,
 alternate airport codes may also be displayed. Certain Military air field 
 and large non-commercial air field airport codes are also displayed. 
 
 You may extend a search for additional Cities and corresponding Airport Codes
 which match your entry, by pressing the PGDN key until the last city is
 found, or the PGUP key to re-display the first found city. For example,
 if you entered [JACKSON], "Jackson,MI" would be displayed. If you then press
 the PGDN key, "Jackson,MS" would be displayed. Successive PGDN's would
 display "Jackson,TN", then "Jackson,WY", then "Jacksonville,FL", etc..  To
 re-display "Jackson,MI", press the PGUP key.
 
 Follow these rules to increase the chances for a successful search. Enter
 only alphabetic characters for a CITY NAME. If the city name is normally
 hyphenated ('), or contains a period (.), ignore these. For example, enter
 [ST JOHNS], instead of [ST. JOHN'S], or enter [VAL DOR], instead of
 [VAL D'OR]. If the name normally contains a dash [-], enter a space instead.
 For example, enter [SEPT ILES], instead of [SEPT-ILES]. Abbreviate "FORT"
 with [FT] (e.g., [FT WORTH], instead of [FORT WORTH]) and "ISLAND/S" with
 [IS] (e.g. [JOHNSTON IS], instead of [JOHNSTON ISLAND]) - except when the
 word "ISLAND" is the first word in a City Name. DO NOT include the Country
 or State name to a CITY NAME. If FFM cannot find a City Name which matches
 your entry, enter it again with fewer characters to broaden the search.
  
 >>> Airport Code Entry

 If you wish to find the primary City Name which corresponds to an Airport
 Code, enter a 3 character identifier (e.g., [PHL], [JFK], [LHR], etc.).
 The corresponding city name will be displayed, if found, as well as any 
 alternate Airport Codes. FFM displays a two character State identifier for
 all U.S. cities (e.g., SAN FRANCISCO,CA) and a three or more character
 Country identifier for all non-U.S. cities (e.g., TORONTO,CAN).

 After completing all searches, press the ESC key to end this function.

 >>>> DAY CHECK - Display the Day for any Date     

 To find the day of the week for any date, select this item. Enter a valid
 date [MM/DD/YY], or leave the entry blank to select the Flight Date at the
 current cursor position, then press Enter. The Day will be displayed. 


 ____________________________________________________________________________44 
 11: Activate-Examine the InFlight Monitor/Set Alarms-Countdown Timer
 ______________________________________________________________________________

 >>>> IN-FLIGHT** - Activate/Examine the In-Flight Monitor (Version 5.1)
 
 Select this item to either activate monitoring of an airline flight's
 estimated position or to examine the status of an already activated monitor.
 This function will estimate and continuously display the percentage of time
 remaining and the the minutes to arrival of a flight between any two cities,
 based on user provided parameters. It will also sound an audible alert as
 the estimated time of arrival approaches. For a complete description of this
 function refer to the FFM Version 5.1 User's Manual.  
 
 >>>> ALARMS** - Set an Alarm or Countdown Timer (Version 5.1)
 
 To set one or both of the two alarm clocks (Date and Time), or to activate
 a countdown timer, select this item. For a complete description of this
 function refer to the FFM Version 5.1 User's Manual.  
 
 



 ** These features are not part of FFM Version 5.0, but are expected to be
    available in FFM Version 5.1. They are shown as a menu item solely for
    the purpose of beta test group evaluation. 































 ____________________________________________________________________________45 
 11: Error Messages
 ______________________________________________________________________________
 
 11.  ALERT MESSAGES
 
 The Frequent Flier Manager will display an alert message if it detects an
 abnormal occurrence, an important event, or an approaching limit. These
 messages are divided into three general categories; ERRORS, WARNINGS AND
 INFORMATIONAL. Error situations must be corrected by the user immediately.
 Warnings should cause the user to take some action to avoid a potential future
 error or misleading status. Informational provides notification of an event
 occurrence and typically requires no action. Error and Warning messages can
 occur at any location on the display. Informational messages will typically
 occur in a special area near the top right corner of the display.
 
 >>>> ERROR MESSAGES
 
 >> "AIRLINE EXISTS"  The airline which you have attempted to Register (ADD),
 has previously been registered. The FFM positions the display and sets the
 Cursor next to the existing airline. If you wish to change any existing award
 levels, bonuses or the Total Mi|Km, select "CHANGE" from the Register menu.
 
 >> "AIRLINE MUST BE LISTED BEFORE AWARD ENTRY" You have attempted to add a new 
 award for an airline which has not been Registered. Verify the airline which
 issued the award with your Airline Code entry (refer to Page 30) and correct
 if appropriate, or Register the airline (refer to Page 22), then re-enter the
 received award. 
 
 >> "AWARD EXCESS"  This message will appear in the INFORMATIONAL Message area
 of a Display and occurs when FFM determines that the Mi|Km associated with all
 entered awards for an airline are in excess of all Mi|Km accumulated for that
 airline to date. To view the alphabetically first Airline associated with the
 excess, select the REGISTER Function. The Airline will be positioned at the
 top of the list. You must either correct the awarded Mi|Km, or correct the
 flights/partners uses. If you're unable to reconcile the difference and you're
 certain that the awarded Mi|Km are correct, do the following :
 
 1) Select the AWARDS Function from the Main FFM Menu and add up the total
 Mi|Km associated with all awards from the affected airline, including "USED".
 2) Select the REGISTER Function and note the Award Level of the affected
 airline. 3) Note the Mi|Km to Next Award at the top of the screen. 4) Subtract 
 the Award Level (step #2) from total award Mi|Km (step #1). 5) Add the Mi|Km
 to Next Award (step #3) to the result from step #4. 6) Select the FLIGHTS
 Function, then select "OFFSET" from the FLIGHTS menu (refer to Page 11).
 Enter the Mi|Km when prompted with the result from step #5.  Confirm that
 the error message disappears. If you do not do this, all future status
 indications for the affected airline may be invalid.
 
 >> "AWARD GOAL MUST BE GREATER THAN AWARD LEVEL"  During the Registration or
 Change of Registration of an airline, you have entered a Total Mi|Km Goal
 which is less than Award Level (refer to Page 22).
 
 >> "AWARD ISSUE DATE MUST BE EARLIER THAN EXPIRE DATE"  You have attempted to
 enter an award with an issue date later than the expiration date.  Re-enter.



 ____________________________________________________________________________46 
 11: Error Messages
 ______________________________________________________________________________
 
 >> "BASE Mi|Km START DATE MUST BE THE SAME OR LATER......."  You have entered
 a Base Mi|Km Goal Start Date which is earlier than the entered Total Mi|Km
 Goal Start Date (refer to Pages 22 & 23).
 
 >> "BONUS EXISTS"  You have attempted to ADD a Bonus to either an inter-city
 pair (refer to Page 18) or a registered airline (Global Bonus-refer to Page
 26) which already has an existing Bonus. Verify that the Cursor is positioned
 next to the correct city pair/ airline before selecting the menu item. Select
 "CHANGE ..." instead, if appropriate.
 
 >> "BONUS DOES NOT EXIST"  You have attempted to change an inter-city pair
 Bonus, which does not exist (i.e., it was never previously entered).  Ensure
 the Cursor is positioned next to a valid city pair (with an existing BONUS)
 and re-select "Change".
 
 >> "C", "O", "F" or Esc REQUIRED"  You can only select "C(lose)",
 "O(pen)","F(ix)" or Esc during a Reconcile operation (see Page 14).
 
 >> "CANNOT CHANGE THIS RECORD"  You have attempted to modify a "sealed"
 Traveler Record. You cannot change a Traveler Record once it has been
 "Optimized" or a "New Year" started. Refer to Pages 41 & 42.
 
 >> "CANNOT IDENTIFY THE SAME CLASS IN BOTH MINIMUM MI. ENTRIES"  You have
 attempted to establish two minimum Mi|Km criteria for the same Class of
 Service (refer to Page 24).
 
 >> "CANNOT OPTIMIZE AN ANNUAL RECORD"  You have attempted to "optimize" an
 Annual Formatted Record.  Consider "NEW YEAR" instead.
 
 >> "CITY PAIR EXISTS"  The city pair and distance which you are attempting to
 Add, already exists.  FFM positions the display and sets the Cursor next to
 the existing pair.
 
 >> "CURRENT FFM VERSION NUMBER IS NOT CORRECT"  You have attempted to upgrade
 an invalid version (number) of FFM. Contact user support. Refer to "Users
 Manual" for Compuserve (c) or Prodigy (c) support ID or write.
 
 >> "DATE ERROR"  You have attempted to enter an incorrectly formatted or an
 invalid date. All Date inputs must be in the form MO/DA/YR or MO-DA-YR and
 must be valid dates (e.g., 2/30/90 is an invalid date).   Re-enter.
 
 >> "DEFAULT RECORD DOES NOT EXIST"  The Traveler Record defined for automatic
 loading by the FFM in SYSTEM DEFAULTS (refer to Page 38), does not exist on
 the default "hard" drive. Retrieve a Traveler Record (refer to Page 12).  
 Re-enter the appropriate System Defaults.
 
 >> "DISK FAILED - FIX ...."  The FFM is unable to either read or write
 information to your "hard" disk drive.  If you are using a "memory resident
 program", ensure that you have not inadvertently switched to a different
 "default drive" in the middle of an FFM session.
 
 
 
 
 ____________________________________________________________________________47 
 11: Error Messages
 ______________________________________________________________________________
 
 >> "EXISTING RECORDS CANNOT BE INITIALIZED"   You have attempted to create a
 Traveler Record during the Initialization Process (refer to Page 6) which
 already exists. Select "RETRIEVE A Traveler Record", view the Record, if
 correct, then select and enter "System Defaults" from the Main FFM Menu. If
 not the correct Record, delete it (i.e., select "ERASE a Traveler Record")
 then either re-"INSTALL" or re-"INITIALIZE" FFM.
 
 >> "FFM IMPORT - DATA INVALID"  You have attempted to import a display screen
 (i.e., pressed the ALT [.] keys), which is not in the correct format. Refer to 
 Attachment 1 for a description of valid screen formats for this version of
 FFM.
 
 >> "FFM IMPORT FILE FULL"  You have attempted to import more than 448 airline
 schedules during a single (the current) "Import" session. This capacity is the 
 sum of both all direct flights and all connecting flights. For example, if you 
 imported 20 direct flights and 90 flights, each with a single connecting city
 (i.e., 180 total flights), this total would be achieved. Return to FFM and End 
 the Import session.
 
 >> "FILE NEARLY FULL. CANNOT MOVE FLIGHTS."  You have attempted to "MOVE" a
 flight, or a series of connecting flights, to another location (refer to
 Page 36) while the list is nearly full. You cannot Move a flight unless there
 is sufficient space for three (3) additional (new) flights (refer to Page 41 -
 "SPACE"). Delete unneeded flights, then re-select "Move".
 
 >> "xxxx IS FULL"  You have exceeded the maximum limit for the displayed
 Traveler Record in one of the following categories: FLIGHTS (440 flights/
 partner Uses), CITY/PARTNER BONUS (150 Inter-City Pairs), REGISTER
 (35 Registered Airlines), or AWARDS (49 Awards). Delete unneeded or
 expired items. If the FLIGHTS or the AWARDS Function is full, you may 
 select "NEW YEAR" for Annual or Multi-Year Formatted Records or "OPTIMIZE"
 for a Multi-Year Record, (refer to Pages 41 & 42).
 
 >> "INSUFFICIENT MEMORY"  Your computer does not have enough memory to operate 
 the Frequent Flyer Manager. You must have 300K of AVAILABLE memory to run the
 FFM. Ensure that you are not using several "memory resident" programs similar
 to "SideKick" or "Menu Manager", which may reduce available memory below this.
 
 >> "INVALID CHARACTER"  You have pressed a key which is invalid for the
 operation being performed. This is a momentary message which appears in the
 Informational Message area of the Display.
 
 >> "INVALID TRAVELER RECORD FORMAT OR INCORRECT VERSION"  You have either
 identified a Default Traveler Record (refer to Page 38) or attempted to
 Retrieve a Traveler Record (refer to Page 12) which is not compatible with
 this version of FFM.
 
 >> "ITINERARY CONTAINS MORE THAN 2 CONNECTING CITIES"  You have attempted to
 either Move or Delete an itinerary which contains more than the allowable
 number of connections (2). This is FFM's only Fatal Error, since it is not
 possible to reasonably detect an invalid itinerary during Importing. To
 recover, you MUST perform a "Delete - Complete" function (see page 36) and
 re-import all flights.
 
 ____________________________________________________________________________48 
 11: Error Messages
 ______________________________________________________________________________
 
 >> "MAXIMUM TRAVELER RECORDS EXCEEDED"  You have attempted to create more
 Traveler Records than permitted. Change "Record Backup" to [N]o (refer to
 Page 38 - System Defaults), then "Erase" one or more unneeded Traveler
 Records (refer to Page 14). Note: NOT applicable to FFM Versions 3.3 or later. 
 
 >> "NAME FORMAT IS ...."  You have attempted to enter a Name in the incorrect
 format. Names must be in the format; LAST, FIRST/MIDDLE INITIAL (e.g.,
 SMITH,RE). Note a comma (,) is required between Last Name and FMI. Re-enter.
 
 >> "NON-DISPLAYED SEAT LIMIT REACHED"  You have attempted to identify more
 than two favored seat locations which are not shown on the displayed aircraft
 seating plan. Delete one and re-select. Refer to Page 43.
 
 >> "NOTHING TO DELETE"  You have attempted to delete an item (e.g., Inter-City 
 Bonus, etc.), which does not exist. Make sure you have the Cursor positioned
 next to the correct item before selecting "Delete".
 
 >> "NUMBERS ONLY ARE PERMITTED WITH THIS ENTRY"  You have attempted to enter
 something other than a number for this input.  Re-enter.
 
 >> "PAD IS FULL - DELETE EXPIRED ITEMS"  You have exceeded the limit of ten
 pages in the Dynamic Note Pad for this Traveler Record.  Delete unneeded
 notes.
 
 >> "PERCENTAGES MUST BE BETWEEN 0 AND 100"  You have attempted to enter a
 percentage which is invalid. Percentages must be a number in the range 0
 through 100, unless noted otherwise.  Re-enter.
 
 >> "PREVIOUS FFM INSTALLATION NOT FOUND OR IS INVALID"  1) The previous
 version of FFM is not in a disk directory named \FFM. 2) You have never
 initialized (and created a Traveler Record) with the previous version of FFM.
 
 >> "PRINTER NOT READY -FIX- PRESS ENTER"  You have selected "Print" from the
 FLIGHTS or SCHEDULES Function Menu, but your printer is not being detected by
 FFM.  Ensure that you have a compatible printer connected to your computer on
 printer port LPT1, the printer power is ON and the printer is set to READY.
 
 >> "PRINTER TYPE HAS NOT BEEN SELECTED"  You have attempted to print Flights
 or Schedules before identifying your printer type to FFM. Select "System
 Defaults" (refer to Page 38), enter a "Printer Type", then re-enter request.
 
 >> "xxxx IS A REQUIRED ENTRY"  You have attempted to bypass the required entry 
 (xxxxx) as part of this input sequence, for example, while registering a new
 airline, you press the ENTER key without typing anything for the entry, AWARD
 LEVEL. Move back to the required entry using the up-down arrow keys and
 re-enter.                          
 
 >> "RECORD MUST BE LOADED BEFORE SELECTING"  You have attempted to select a
 menu or "Fx" key item which cannot be used unless a Traveler Record has been
 loaded from the disk. Retrieve a valid Traveler Record and then re-select the
 menu item. This should never occur if an existing Traveler Record Name/Year
 was properly entered as a System Default (refer to Page 38).
 
 
 ____________________________________________________________________________49 
 11: Error Messages
 ______________________________________________________________________________
 
 >> "RECORD ALREADY OPTIMIZED/NEW YEAR STARTED"  You have attempted to 
 Start a New Year (refer to Pages 41 & 42) more than once on the same Traveler
 Record. For example, you cannot start a New Year on a Traveler Record with
 the Name SMITH,JJ and the Year 1990 more than once. Make sure you have
 entered the correct Name AND First Travel Year to be updated to a New Year.
 
 >> "SAME ~FROM~ AND ~TO~ CITY CODES" During the entry of a new Flight (refer
 to Page 10) or a new City Pair (refer to Page 17), you have identified both
 the "Departure City" and "Destination City" with the same name.  Correct.
 
 >> "SCHEDULE FILE FULL - IMPORT IGNORED"  You cannot start an Import session
 if you have already achieved the capacity of 448 flights. Delete unneeded
 flights and then reselect IMPORT - START.
 
 >> "START IMPORT MUST BE SELECTED PRIOR TO END IMPORT"  You have attempted to
 End and Import session before starting one.
 
 >> "SYSTEM FILES MISSING"  Some or all of the special system files required by 
 the program are missing from the current disk directory. Follow the procedure
 described on Page 5 and Re-install FFM.    
 
 >> "TOTAL MI. ALL YEARS MUST BE >= TO TOTAL Mi|Km AND BASE Mi|Km ACCRUED"
 You have entered a "Total Mi|Km For All Years", which is smaller than either
 or both of the entries "Total Mi|Km Accrued"and "Base Mi|Km Accrued". Re-enter 
 any or all of the three items. (refer to Pages 22,23,25)
 
 >> "TRAVEL DATE LATER THAN RECORD YEAR"  You have attempted to add a new
 Flight or Partner Use with a "Travel Date" year which is later than the First
 Travel Year of the currently displayed Annual formatted Record. Refer to     
 Page 12 for a description of Traveler Record formats.
 
 >> "TRAVELER RECORD DOES NOT EXIST"  1) You have attempted to Retrieve a
 Traveler Record (refer to Page 12), which does not exist on the default drive. 
 Verify that the Traveler Name and YEAR which you entered are the same as those 
 used to create the Record (refer to Page 12 - "Create a Traveler Record"). If
 you executed a "memory resident" program during this FFM session, ensure that
 you did not change the default drive designation. 2) You have identified a
 Traveler Record Name/Year in System Defaults (refer to Page 38) which could
 not be located on the default drive during the startup process. Ensure that
 the Record exists on the default drive. Select "SYSTEM DEFAULTS" . Confirm
 both Traveler Name AND Year are correct.
 
 >> "YEAR FORMAT IS 19XX"  You have attempted to enter a Year with less than 4
 digits. Reenter.      
 
 
 
 
 
 
 

 

 ____________________________________________________________________________50 
 11: Warning Messages
 ______________________________________________________________________________
 
 >>>>  WARNING MESSAGES
 
 >> "DELETING BASE Mi|Km GOAL WILL ALSO DELETE BASE Mi|Km ACCRUED"  If you
 continue deleting this item by pressing the ENTER key, the previously entered
 value for "Base Mi|Km Accrued" will automatically be deleted. Press the ESC
 key to UNdelete (not delete) Base Mi|Km Goal (refer to Page 27).    
 
 >> "DELETING THIS FLIGHT AFFECTS GOAL STATUS" If you continue with the
 deletion of this flight by pressing the ENTER key, the status of one or more
 Goals or Awards will be affected. Press ESC to UNdelete (not delete) the
 flight (refer to Page 12).
 
 >> "ENTERED CITIES HAVE NOT BEEN RETAINED"  This message always occurs when
 you select "ADD-MANUAL" from the FLIGHTS menu.  It is intended to inform you
 that the entered city pair or partner/city and associated distance will NOT
 be automatically entered into your Local Distance/Bonus File (See Page 11).
 
 >> "ENTERED YEAR WILL CAUSE THE EXISTING RECORD TO BE REPLACED. CONTINUE ?"  
 You have entered a Year during Start New Year or Optimize (refer to Pages 41
 and 42) which is the same for both the current Traveler Record and the
 superseding (New Year or Optimized) Traveler Record. Enter [Y] to continue
 and thereby replace the current Traveler Record with the new record. Enter [N] 
 to restart from the beginning of the process.
 
 >> ENTRY WILL CAUSE SOME FLIGHTS TO RECEIVE LESS THAN FULL Mi|Km CREDIT"
 You have made an entry which will cause all future flights with this airline
 in certain classes of service to be credited with less than 100% of the actual
 flight distance.
 
 >> "EXPIRATION DATE LESS THAN 30 DAYS FROM TODAY"  The award or Bonus you are
 currently entering has expired or has an expiration date which occurs within
 the next 30 days. Verify "Expiration Date" input is correct. Change if
 appropriate.
 
 >> "xxxx ALMOST FULL"  You are nearing the capacity of entries for either
 the FLIGHTS, CITY/PARTNER BONUS, REGISTER or AWARD Function.  Refer to the
 related ERROR Message for appropriate action. The message occurs when less
 than 5 entries will achieve capacity.
 
 >> "LAST PAD PAGE"  You are now on the last page (10) of the Dynamic Note Pad. 
 Delete unneeded entries.
 
 >> "Mi|Km MAY BE INCORRECT - AIRLINE NOT LISTED...."  You have identified an
 Airline Code for a new flight/partner use entry (see Page 9), which has not
 been Registered.This will result in an absence of any bonuses being used by
 FFM for the Mi|Km computation. Register the airline, then return to the
 FLIGHTS Function and place the Cursor next to the just entered flight/partner
 use. Select "Change a Flight or Partner Use" (refer to Page 12). Press the Esc
 key on the first entry (TRAVEL DATE), i.e., don't make any changes to the
 previously entered information. FFM will correctly recompute the predicted
 Mi|Km based on the newly registered airline.
 

 
 ____________________________________________________________________________51 
 11: Warning Messages
 ______________________________________________________________________________
 
 >> "NO FLIGHTS IMPORTED OR IMPORTED FLIGHTS NOT IN DOS PATH"  During the
 previous Import session, you either did not activate the importing of any
 flights (i.e., the [ALT .] keys were never pressed), or the file generated
 could not be located in your DOS Path. Refer to Page 34 ("Start a Schedule
 Importing Session") for a description of the directory considerations. If you
 actually have satisfactorily imported one or more flights, you can still
 retrieve the resultant file by using the following procedure: 1) Quit FFM and
 Copy the file ("SCHED.FFS") from it's current directory to directory [\FFM].
 2) Restart FFM and return to the "Schedule" Display. 3) Press key F1 (Menu).
 
 >> "SAME ~FROM~ AND ~TO~ CITY CODES" During the entry of Traveler Defaults
 (refer to Page 39), you have identified both the default "Departure City" and
 "Destination City" with the same name. If this is an error, re-enter one or
 both, otherwise ignore the Warning.
 
 >> "START NEW YEAR"  If you had selected the "Annual" Format for a Traveler
 Record (refer to Page 12), this message will be displayed each time that
 Record is loaded during the first 10 days of a new year, or until "NEW YEAR"
 (refer to Page 41) is selected from the Main FFM Menu. 
 
 >> "SAVE IMPORTED SCHEDULES ?"  You are attempting to quit FFM without saving
 previously imported airline schedules (refer to Page 34). Enter [Y] to save
 previously imported airline schedules. Enter [N] to exit and not save.
 
 >> "SYSTEM DEFAULTS NOT ENTERED"  The System Defaults have not been entered.
 You must do this to enable automatic Traveler Record retrieval by FFM during
 startup. Enter the appropriate information as described on Page 38 ("System
 Defaults"), if a valid Traveler Record already exists. If none exists, ignore
 message.
 
 >> "TOTAL Mi|Km LESS THAN UNAWARDED Mi|Km..." While Registering a new airline, 
 you have identified the "Total Mi|Km" as less than the "Total Unawarded Mi|Km"
 (refer to Page 25). FFM automatically adjusts "Total Mi|Km" to equal
 "Total Unawarded Mi|Km".
 
 >> "TRAVELER DEFAULT/S NOT ENTERED"  The Traveler Record just loaded from disk 
 (either automatically by the FFM, or by your Retrieval) does not contain all
 of the possible default settings.  After the Record is loaded, select
 "Traveler Defaults"  (refer to Page 39) and enter the appropriate information, 
 or ignore this Warning.                      
 
 >> "A SIMILAR ENTRY EXISTS - ADD ANYWAY ?"  The Flight that you just entered
 (refer to Page 9) is similar in Date, Airline Code, Departure and Destination
 cities to an existing (previously entered) flight. Enter [Y]es if you wish to
 add the flight anyway, or [N] to ignore the entry. 
  
 
 
 
 
 
 
 
 
 ____________________________________________________________________________52 
 11: Informational Messages
 ______________________________________________________________________________
 
 >>>>  INFORMATIONAL MESSAGES
 
 The following three messages, AWARD EXCESS, AWARD EXPIRE and BONUS EXPIRE
 will appear on the Flights Display when you begin any FFM session, regardless
 of the airline whose Status is currectly displayed. This is to alert you of
 a major occurrance with one or more of your frequent flier programs. If you
 then select a Display which is associated with the message, e.g., the AWARDS
 Display for AWARD EXPIRE, the REGISTER Display for AWARD EXCESS and either the
 CITIES or REGISTER Displays for BONUS EXPIRE, FFM will position the cursor
 next to the entry which caused the alert. If you select the STATUS feature
 (refer to Page 40), these three messages will ONLY be associated with the
 entered airline. For example, if BONUS EXPIRE were only associated with
 airline XX and you entered YY as the airline for STATUS, the BONUS EXPIRE
 message would not appear again until you either selected the corresponding
 Display (Cities or Register), changed STATUS to airline XX, or started a new
 FFM session.
 
 >> "AWARD EXCESS"  This ERROR message will appear in the INFORMATIONAL Message
 area of a Display and occurs when FFM determines that the Mi|Km associated
 with all entered awards for an airline are in excess of all Mi|Km accumulated
 for that airline to date. Refer to Page 46 for additional details.
 
 >> "AWARD EXPIRE"  A previously entered award will expire in less than 30
 days. If you then select the AWARDS Function from the Main Menu, the Cursor
 will be automatically positioned next to the earliest expiring award.
 
 >> "BONUS EXPIRE"  A previously entered Global Bonus (Register) or Intercity
 Bonus (Cities) will expire in less than 30 days. The first time that you 
 select the REGISTER Function or the CITIES Function from the Main Menu during
 a session, the Cursor will be automatically positioned next to the earliest
 expiring Bonus.

 The following two messages are uniquely associated with the airline whose
 status is currently displayed.

 >> "AWARD DUE"  Based on the data you have provided thus far, an award is now
 due from the airline currently displayed. When this occurs, the "Mi|Km to Next
 Award" will be reset at the top of your Display.

 >> "GOAL REACHED"  Based on the data you have provided thus far, you have
 achieved either the Total Mi|Km Goal, Base Mi|Km Goal or the Segment Goal
 defined for the displayed airline. This message will appear next to the
 corresponding Goal status until the Total Goal or Base Goal has been exceeded
 by 60%, or the Segment Goal has been exceeded by 50%.
  
 >> "END OF LIST"  You have reached the end of the list of entered items for
 the selected display. Move the Cursor "up" the list (up arrow, pgup, home,
 etc.).
  
 
 
 


 ____________________________________________________________________________53 

            SJFSH ENTERPRISES STRAIGHT FORWARD LICENSE AGREEMENT

 LICENSE

 The "author", William G. Phillips, grants you permission to install and use
 your single copy of the Frequent Flier Manager (FFM) on one computer or
 workstation at a time. You may not install the FFM on any type of network,
 including a "local area network", unless you have paid an appropriate Site
 fee, or paid a Registration fee for each network node which will be used to
 access the FFM. You are not permitted to evaluate or use The Frequent Flier
 Manager in any type of for profit business or enterprise unless you have
 paid the Commercial Business Registration fee.

 COPYRIGHT

 The design of the Frequent Flier Manager computer program is fully
 protected by the provisions of the copyright laws of the United States.
 You cannot borrow or use any unique portion of it's display design (i.e.,
 what you see on your CRT screen), it's processing characteristics (e.g.,
 the Seating Function, etc..) or it's file structure, without the express
 written consent of the author, or his authorized representatives. This
 This restriction applies to both the computer program (the "software")
 and all accompanying text. You may make a single (one) backup copy of the
 computer program disk/s for your own personal use only. A portion of the
 on-line Help system is under separate copywrite to Keith P. Graham.

 TRANSFER OF REGISTRATION

 You may not loan, rent or lease the Frequent Flier Manager program to
 anyone; however, you may permanently transfer your registration of the FFM 
 and it's supporting documentation to another individual or company as long 
 as you do not retain any copies thereof and the new owner agrees to fully
 comply with all provisions described in this License Agreement. 

 WARRANTY

 There is NO warranty or guarantee whatsoever, implied or otherwise,
 associated with your registration of the Frequent Flier Manager computer 
 program. You are cautioned not to make any personal or business decisions
 based on information obtained from the FFM. This computer program is
 intended and expected to be used as a computer based "game"; that is, for
 entertainment purposes only. SJFSH Enterprises or any of the creators of
 the Frequent Flier Manager are not responsible for any consequential
 damages caused by errors in it's design or for the lack of "fitness" to
 your particular environment. SJFSH Enterprises will at it's discretion
 refund all or part of the registration fee paid (if any) for this product,
 as the sole remedy, in the event it does not perform as advertised or as
 described in this User's Manual, or the physical disk on which FFM is
 provided herewith is damaged.

                              IMPORTANT
 Entering a Name during the Installation process (refer to Page 5), signifies
 that you agree and will comply with all provisions of this License. 

 ______________________________________________________________________LICENSE
