Welcome to " US Robotics Internet Support On Demand " 
-----------------------------------------------------
     
Our index has changed.  We have now gone to a numbering system 
to make it easier to select the document or documents you need. 
In the event that your document doesn't make it to you, and you 
receive this index again, we will fix the problems as we see 
them.
     
This is an automated response system to better help you solve 
different problems you may be having.
     
Send your message to SUPPORT@USR.COM with the SUBJECT numbered 
exactly as you see it below.  Only one number per message please. 
Any extra charaters in your messages title, other then the 
appropriate number, will be bounced.
     
The AUTOMATED documents you request will be sent to you with-in 
24 hours (Weekdays only).
     
_________________________________________________________ 
9/19/95                                     Index - Help
     
Topic                                       Subject 
__________________________________________________________
     
     
Software Setup
--------------
     
Act II ..................................... 209 
Alacrity BBS ............................... 211 
America Online(WIN/Mac)..................... 213 
AS400....................................... 217 
Battle Chess ............................... 221 
BGFax ...................................... 223 
Binkeyterm ................................. 225 
Bitcom/Bitfax............................... 227 
Blast/Blast Fax............................. 229 
BNU FOSSIL Driver .......................... 231 
Boyan ...................................... 233 
Carbon Copy ................................ 235 
CC:Mail Router/Remote ...................... 237 
Celerity ................................... 211 
Close-up ................................... 239 
Comit ...................................... 241 
CommWorks .................................. 243 
Connect2Fax ................................ 245 
Co/Session ................................. 247 
Crosstalk .................................. 249 
CyberCom ................................... 251 
D'Bridge ................................... 253 
Descent..................................... 254 
DLX BBS .................................... 255 
DOOM ....................................... 257 
DOSfax Pro ................................. 259 
DynaComm ................................... 261 
Eclipse Fax ................................ 263 
Express BBS ................................ 265 
ExpressFax+ ................................ 267 
FarSite .................................... 269 
Faxmaster .................................. 271 
FaxPro ..................................... 273 
FAX Software ............................... 275 
FAXstf ..................................... 277 
Faxtalk .................................... 279 
FaxWorks Pro ............................... 281 
First Class Client ......................... 283 
Frontdoor setup ............................ 285 
Gap ........................................ 287 
GPFax ...................................... 289 
Hotfax ..................................... 291 
HyperAccess ................................ 293 
InterMail .................................. 295 
LapLink .................................... 297 
Liquid BBS ................................. 299 
Lotus Notes ................................ 301 
Lotus Organizer ............................ 302 
LSD BBS .................................... 304 
MacPPP ..................................... 305 
MajorBBS ................................... 306 
Microlink .................................. 308 
Microphone ................................. 310 
MS Mail .................................... 312 
Mirror III ................................. 314 
MTEZ ....................................... 316 
PC Anywhere ................................ 318 
PCBoard .................................... 320 
PC Support ................................. 322 
PowerBBS ................................... 326 
PowerBoard ................................. 328 
ProBoard ................................... 330 
Procomm .................................... 332 
Prodigy .................................... 334 
Qmodem ..................................... 336 
QuickBBS ................................... 337 
QuickLink .................................. 338 
ReachOut ................................... 340 
Remote Access .............................. 342 
Renegade ................................... 344 
RIPterm .................................... 346 
RoboBoard/FX ............................... 348 
Searchlight BBS ............................ 350 
SmartCom/Smartcom Fax ...................... 352 
Tag ........................................ 354 
Tapcis ..................................... 356 
Telemate ................................... 358 
Telix ...................................... 360 
Terminate .................................. 362 
Trio DataFax+ .............................. 364 
Trumpet Winsock............................. 365 
TSFax ...................................... 366 
TSOnline ................................... 368 
Turbocom ................................... 370 
VCS Video System ........................... 372 
Virtual BBS ................................ 374 
Wildcat .................................... 378 
WinCIM ..................................... 380 
Wincomm .................................... 382 
Windows Workgroup/NT RAS(with inf file) .... 384 
WinFax ..................................... 386 
WordPerfect ................................ 390 
X00 Fossil Driver .......................... 392 
Zterm ...................................... 394
     
     
     
     
Hardware Installation
---------------------
     
Courier Sparc station ...................... 130 
Dumb Terminal Setup: ....................... 581 
IBM PS/1 Internal Modem Setup: ............. 559 
Lan Products Technical Tips: ............... 556 
Mac Setup: ................................. 586 
Modem Unix Configuration: .................. 563 
OS/2 setup with modem: ..................... 584 
Setup for Internal Modems(comm and irq): ... 551 
Sporter Sparc station ...................... 585
     
     
     
     
PCMCIA Installation
-------------------
     
Laptop vs PCMCIA compatibility list ........ 724 
Basic PCMCIA Document: ..................... 003 
Acer: ...................................... 541 
Ambra: ..................................... 542 
AST: ....................................... 001 
Austin: .................................... 700 
Cannon: .................................... 543 
Compaq: .................................... 002 
DEC: ....................................... 544 
Dell: ...................................... 545 
Epson: ..................................... 546 
Everex: .................................... 702 
FR Mediabook ............................... 704 
Gateway 2000 Colorbook ..................... 706 
Gateway 2000 Handbook 486DX ................ 708 
Grid Convertible 486 ....................... 710 
Hewlett Packard: ........................... 547 
Hewlett Packard Omnibook ................... 712 
Hyundai Neuron 486/33 SLC .................. 714 
Identity 486DXII 66mhz ..................... 716 
Impulse Power Lite ......................... 718 
Infotel 486 ................................ 720 
Jetbook .................................... 722 
Mitac Notebook 4021G/CT 200t ............... 726 
Mitac Notebook 4021H ....................... 728 
NCR 3150 ................................... 730 
NCR 3170 ................................... 732 
NEC Versa Lite PC 400-1511 486SL ........... 734 
NEC Ultralite Versa ........................ 736 
NP846T ..................................... 738 
Obodex Laptop .............................. 740 
Packard Bell Diplomat 486SX ................ 742 
Packard Bell Statesman 200M ................ 744 
ProStar 8200 Series ........................ 746 
Sager Notebook ............................. 748 
Sharp 8650 ................................. 750 
IBM ThinkPad 350C .......................... 752 
IBM ThinkPad 360CS ......................... 754 
IBM ThinkPad 500 ........................... 756 
IBM ThinkPad 700 ........................... 758 
IBM ThinkPad 720 ........................... 760 
IBM ThinkPad 750C .......................... 762 
IBM ThinkPad 755C .......................... 764 
Texas Instruments Travelmate 4000M ......... 766 
Triumph-Adler 486SL ........................ 768 
Toshiba 1900C .............................. 770 
Toshiba 1910CS Satellite ................... 772 
Toshiba 1950CT ............................. 774 
Toshiba 1960CS ............................. 778 
Toshiba 3400CT ............................. 780 
Toshiba 4500 ............................... 782 
Toshiba 4600 ............................... 784 
Toshiba 4700 ............................... 786 
Toshiba 4800 ............................... 788 
ULTRA 486SX Monochrome ..................... 790 
ULTRA TS38T Active Color Matrix ............ 792 
Unisys 3/25SL .............................. 794 
Wedge 486DX Laptop ......................... 796 
WinBook .................................... 798 
Zenith Data Z-Lite 386 ..................... 800 
Zenith Data Z-Lite 486SX ................... 802 
Zenith Z-Star 4/33VL ....................... 804 
ZEOS 486C .................................. 806
     
     
     
USR Deals for Sysop
-------------------
     
SYSOP Program(Rules and Pricing): .......... 600
     
     
     
     
Technical Information
---------------------
     
Pin Configuration for RS-232 Cable: ........ 548 
Registration Information: .................. 590 
Ring Voltage: .............................. 587 
Scripts Document list: ..................... 588 
To get the SRO(service repair order) form .. 900
     
     
     
     
Contact Points
--------------
     
FTP Site: .................................. 591 
Press Release of new products: ............. 005 
Registration Information: .................. 590 
Request latest index: ...................... 999 
Suggestions or comments(no questions) ...... 004 
Support Numbers: ........................... 583 
To get the SRO(service repair order) form .. 900
     
     
     
     
Trouble Shooting
----------------
     
28.8 Connects(Troubleshooting problems): ... 530 
Quick Link Errors: ......................... 569 
Quick Link Parse Error: .................... 110 
Quick Link Printing Errors: ................ 553 
Ring Voltage: .............................. 587 
Scripts Document list: ..................... 588 
Setup for Internal Modems(comm and irq): ... 551 
Sportster 14.4 & 28.8 basic setup: ......... 205 
Sportster Fax setup for Windows 3.1......... 589 
Windows for Workgroups Fax: ................ 540 
Your modem does not recognize dial tone..... 549 
To get the SRO(service repair order) form .. 900
     
     
     
     
Upgrades
--------
     
Courier V.34 Upgrade Program ............... 565 
Sportster V.34 Upgrade information: ........ 620
     
     
     
     
Other Information
-----------------
     
Press Release of new products: ............. 005 
Registration Information: .................. 590 
Request latest index: ...................... 999 
Scripts Document list: ..................... 588 
To get the SRO(service repair order) form .. 900
     
For support from a technician ............. 0000
     
Please include:
        Detailed description of problem
        Modem type (ex. Sportster, Courier, internal, external) 
        First 8 digits of the serial number  (ex. 00026800) 
        Software you are using
        You can send other helpful information found on ATI screens.
           ATI4, ATI5, ATI6, ATI7, ATI11  
        (Depending on problem and modem type)
     
   Thank you
     
__________________________________________________________________
     
Technical Support Internet      = SUPPORT@USR.COM 
Sales Support Internet          = SALES@USR.COM
Euro Technical Support Internet = EUROSUPPORT@USR.COM
     
Fax On Demand =  .... (800) 762-6163
                 . or (708) 676-8536
     
BBS = ............... (708) 982-5092
     
FTP Site =  ......... FTP.USR.COM
     
Compuserve =  ....... GO USROBOTICS   76711,707
