
             (C)opyright 1996 EZX Corp. All rights reserved.  040596


 EZX Corporation "The EZ-Forms Automation Company"
 403 E. NASA Rd., Suite 377, Box 58177, Webster (Houston), TX 77598-8177 USA

Voice Telephone: 1-713!-280-9900  FAX:1-713-280-0099  BBS:1-713-280-8180   

!(Note, our Area Code may change around Nov'96.
  If 713 does not get thru, dial 713-555-1212
  and ask for EZX Corporation's phone number
  and area code. Thank-you Texas PUC?)


Voice Support:1-713!-280-0080 (9A-4P Central USA)
Email Orders and Support:
     BBS:1-713-280-8180 (to 33.6K, N, 8,1)
     Internet: ezx@cris.com  or  EZXHOU@aol.com
     America Online: EZXHOU
     CompuServe: 76350,3111
     WWW: http://www.cris.com/~ezx
          or,  http://home.aol.com/EZXHOU






                         BASIC SUPPORT POLICY 
 *****************************************************************************
 We provide technical support to all registered users of our products. We 
 provide the support to the INDIVIDUAL who filled out, signed, and sent in
 the original registration card. This applies even to copies of the program
 purchased by companies. Please read all of the information on the registration
 card (we provide 2 copies, 1 to send in, and 1 to keep) as to terms, length
 of support period, etc.~70 Basically, registrations are not transferable as we
 can only "train" one individual per program purchased.~07 IF you have arranged
 for Extended or Priority Support, refer to the documents you received.

 - During the support period and call count limit stated on your registration
   card (which must be received by EZX within 30 days of purchase; FAX OK to
   expedite pending receipt of original), all reasonable questions pertaining
   the product in question will be answered to the best of our ability.
 - Questions which are deemed to be application oriented will be handled an
   a fee-per-minute basis. See Applications section below.
 - General questions relating to DOS, Windows, or LAN use, etc. should be
   referred to a local computer expert or network administrator. We can also
   answer these question on a fee-per-minute basis. See below.
 - Unless otherwise specified, support for all EZX/SSW products is 90 days
   from purchase or 5 service calls/FAXes whicever occurs first.
   (This excludes the Q, Y, and X series products.
   -Multi-user or LAN licenses usually are up to 1 year or 25 calls,
    whichever occurs first. See your registration/license card for details.)

 - After your free support period expires, you will be asked to purchase an
   upgrade to the product in question (which includes another free support 
   period), purchase an extended service contract, or purchase support by
   the call ($6 per call; 15 minute maximum; $1/min thereafter).
   See below for more details.

 - BBS E-mail support (not FAX or mail; see above for details) is unlimited
   in time to the original registered owner. (Excludes Q, X, Y series.)
   See above for more details.

 - Defective diskettes will be replaced at no charge within 30 days of invoice
   date.  We will ship the cheapest way. You may pay for premium shipping, if
   desired. After 30 days, a $10 per disk fee plus shipping charges applies.
   Assuming we still have the diskette in stock - up to 1 year maximum.

 - Due to the evolutionary nature of the personal computer industry, all
   pricing, terms and conditions are subject to change without notice.

 *****************************************************************************




            Technical Support for EZX Publishing Software Products
            (for Application Support, see below)
 ******************************************************************************
 If you need assistance beyond what the manual and on-line help can provide,
  follow these steps:

 - Try to recreate the problem keystroke by keystroke, to see exactly what
   was done.

 - Be at your computer, with the program running, when you call.

 - Have your name, zip code, and serial number ready.
   (See below on where to find your serial number.)

 - If you are not within the free support period, please have your credit
   card ready. You have 3 choices:
    1. Purchase an upgrade to the latest version of the product you are
       using for the current upgrade cost. This will give you another free 
       (except tolls) support period.
    2. You can pay for support at the rate of
       $6 per call; 15 minute max.; $1/min. thereafter.
       (This also applies if you have not returned your signed registration
       card to us. There is a 30 day grace period after we ship.)
    3. You can purchase a support contract for $19 +25% of product's SRP per
       person per year.  Also see the PSS, press F1.
    4. If the product is not registered in your name, but you are taking
       over someone's position in your company, you must FAX/mail proof of same.
       Support is $15 per call; for first 15 minutes; $1.50/min. thereafter.
       There will be no charge if you purchase or upgrade to current version
       of the product you are using during the call.

 - Have the following printout ready. Fill out as much as possible.

 - Call the EZX Technical Support Department (TSD) between 9:00am and 4:00pm 
   Central USA Time, Monday through Friday at 1-713-280-9900.
   (Please do not call the orderline, because they will just refer you to the
    above number.)

 - Or FAX EZX @ 1-713-280-0099 which operates 24 hours per day. You may follow
   up with a phone call to the TSD, or your answer will be mailed to you within
   48 hours. Fill out and FAX all the pages of this report. Requested FAXes
   back to you are billed to your credit card at $1 per minute ($2/min. Canada,
   $4/min all other countries) of telephone time. Visa/MasterCard/Discover only.

 - Or, call EZ-HOST BBS @ 713-280-8180, which also operates 24 hours per day.
   Please use your registration number as your PASSWORD. Once verified, you will
   be given access. Leave E-Mail ([C]omment to the SYSOP) with your question.
   Also reference your product serial number in each E-Mail message.
   You may call back for your answer within 48-72 hrs.

 - Support is also provided for any non-registered users of the test drive
   versions of our products at the cost of $15 per call, 15 minute maximum;
   $1.50/minute thereafter.  VISA, MasterCard, Discover and American Express
   credit cards are the only payment methods.
     *If a registered version is purchased during the call, there will be no
      support charges for that call.
   You may also request support via mail or BBS (one time) at no charge for 
    testdrive (or the older shareware) versions of our products.
    You must include a Self Addressed Stamped Envelope (SASE) if you expect
    a reply.

 - "Q-Series" (Serial number begins with the letter Q)   See QSUPPORT.EXE
   Support is as above, except the free period is 30 days.

 - "X-Series" software support is detailed in the XSUPPORT.EXE file.
    Basically, it includes one year of BBS support and nominal cost
    voice/fax support.
    Otherwise, all support for the X-series EZX titles is
     $6 per call; 15 min. max.; $1/min thereafter.

 - "Y-Series" (Serial number begins with the letter Y)  See YSUPPORT.EXE
   Support is as above, except the free period is 30 days or 3 calls,
   whichever occurs first.


Payment is via Visa, MasterCard, Discover, American Express.  We can also bill
you ($5 billing charge) if you provide a credit card guaranteee, or have had
previous credit with EZX.



            Application Support for EZX Publishing Software Products
            (for Technical Support, see below)
 ******************************************************************************
 APPLICATION SUPPORT deals with setting up any of our programs to fit your
 specific situation (e.g. invoice with multiple tax rates, a highly complicated
 relational database, etc.). Application support differs from technical support
 in that technical support answers specifc questions as to functionality,
 printer setup, etc.

 If you need application assistance beyond what the manual and on-line help
  can provide, follow these steps:

 - Be at your computer, with the program running, when you call.

 - Have your serial number ready. (See below on where to find it.)

   1.  Application support is billed at a rate of $1 per minute
       (15 minute minimum). This rate applies to the registered user of
       the product, whether or not you are in the free support period, and
       whether or not you have an extended technical support contract.
       Registered user means having returned a registration card properly
       filled out, and being the same person on that card.

   2.  If the product is not registered in your name, but you are taking
       over someone's position in your company, you must FAX/mail proof of same.
       Application support is then billed at a rate of $2 per minute
       (15 minute minimum). Credit cards or pre-paid only.

   3.  Requested FAXes back to you are billed to your credit card at $1 per
       minute ($2/min. Canada, $4/min all other foreign) of telephone time.

Payment is via Visa, MasterCard, Discover, American Express.  We can also bill
you ($5 billing charge) if you provide a credit card guaranteee, or have had
previous credit with EZX.

~#1

                   ~0FANNOUNCING PRIORITY SERVICE SUBSCRIPTION ~07
                   ****************************************
                   THANK YOU FOR CALLING/FAXing/Writing US! 

If you have not sent in your registration card, please send it at your 
earliest convenience to assure uninterrupted support & product notification.

Your free support period expires normally expires 90 days after invoice date.

If expired, support is $6 per call/FAX to the original registrant; $15 per 
call/FAX to all others. After first 15 minutes, the rate is $1/$1.50 /min.

To extend(renew) current(expired) support, without charge per call, to(for) 
a full year (or a second year on selected products), please consider:

                ~70 EZX's *P*RIORITY *S*ERVICE *S*UBSCRIPTION RENEWAL ~07

PSS for our software products offers the following features and premium 
 benefits:

At least one full year of advanced support for each product registered.

Priority !first in line! service via phone, FAX, mail, or BBS.

Same day callback (Business Hours, USA only, FAX elsewhere), if technical 
 help personnel are unavailable within 5 minutes of your call. Please have 
 your computer on, the program on screen, and your unique PSS PIN number 
 ready for quickest service.

Unlimited electronic bulletin board support (subject to daily on-line limit). 
 This includes access to special forms, messages, help, minor `delta' 
 upgrades, & utilities that enhance all EZX products.

First notification on updates with special prices for all EZX products.

Optional *ALL UPGRADES* PSS automatically sent for major releases, and minor 
 upgrades upon need or request while PSS is in force. 
 (Nominal shipping charges apply. Must have valid credit card number on file.)

Terms and Conditions: This filled out PSS agreement should be returned 
within 30 days of receipt of this notice, along with proof of purchase to 
EZX Corp. in order to qualify. PSS can only be provided to the original 
individual (even if purchased by a company) registered user whose name 
appears on a properly filled-out registration card (may be submitted with 
PSS purchase) for each product supported under PSS. The PSS phone access 
number is 1-713-280-9900, available during normal business hours (Central 
time zone). EZ-BBS is available via modem (2400/14400 baud, N/8/1), 24 hours 
at 1-713-280-8180. Collect calls cannot be accepted. The PSS in no way 
affects the original single user license agreement. One PSS is allowed 
for each product serial number. PSS is not transferrable. Pricing is subject 
to change without notice. POs accepted from bonafide organizations. Sorry, no 
CODs or phone orders. Bona fide POs ($50 min.) accepted in USA. Certain 
multi-user/site licensees with specific support plans may be excluded from 
this offer.

PSS Cost is $19 +25% x SRP per person per product per year.
 (SRP = product single user retail price)
  Requested USA/Canada FAX-backs are $1 per page.
   International call-backs are $2 per minute.
    International FAX-Backs are $2 per page.

Limit of one person per serial/registration number on single machine versions 
of product supported.


ALL UPGRADES PSS Cost is $19 +60% x SRP per person per product per year.
 (SRP = product single user retail price)  Plus shipping and insurance.
  Requested USA/Canada FAX-backs are $1 per page.
   International call-backs are $2 per minute.
    International FAX-Backs are $2 per page.
      ALL UPGRADES purchase requires that you have/upgrade to/purchase the 
      latest version of product supported. Via credit card only.


Circle Choices Above, Fill Out Information Below, then ... 
FAX to: 1-713!-280-0099

Or, fill out and fold card in half, tape closed, then Mail to:
EZX, Attn: PSS Registration, Box 58177, Webster TX 77598-8177 USA


Product Serial/Registration Numbers:_________________________________________

Your own NAME(required):_____________________________________________________

Company (optional):__________________________________________________________

Billing Address:_____________________________________________________________

City, State, Zip, Country:___________________________________________________

Phone Numbers (Voice & FAX):_________________________________________________

Select a Personal Identification Number (PIN) 9-digits max:__________________

VISA/MC/AX/Disc./(circle) number:____________________________________________ 

Expiration Date: ____________________________________________________________

Signature (required): x_________________________________________Date:________




End PSS Registration

*******************************************************************************
~#5

 ----------------------+-------------------------------+-----------------------
 ----------------------|  Software Performance Report  |-----------------------
 ----------------------+-------------------------------+-----------------------

     YOUR  NAME ______________________________________________________________

     ADDRESS    ______________________________________________________________

 City, ST, Zip, Country ______________________________________________________

  Phones:   Voice:_________________________   FAX:____________________________


 MAIL TO:  EZX Corporation "The EZ-Forms Automation Company"
           403 E. NASA Rd., Suite 377
           Box 58177 -support960315
           WEBSTER (Houston), TX  77598-8177  USA

 FAX TO: 1-713-280-0099  and/OR: Call 1-713-280-9900 and have this sheet ready.
!(Note, our Area Code may change around Nov'96. If 713 does not get thru, dial
 713-555-1212  and ask for EZX Corporation's phone number and area code.
 Thank-you Texas PUC?)

 PRODUCT(S): _____________________________              VERSION: _____________

 SERIAL NUMBER(S):____________________________


 ------------------------------------------------------------------------------
  Please describe your equipment configuration.  If you are reporting a       
  problem, please describe the sequence of steps we can use to duplicate the  
  problem.  If you have some new features you would like to see, then describe
  them as clearly as possible.

  Computer:  Brand name? ___________________ Model number? ________________

             Amount of RAM? _____ K   Number of disk drives? ______________   

             Any memory resident software or device drivers (if so, what)?    
             (Try running without any if your system seems balky.)            

             ______________________________________________________________   

             ______________________________________________________________   

             Number of floppy drives?_______  Number of hard disks?________

             Type __________________________  Type ________________________

             Type/Qty of controllers:______________________________________
             Primary, Secondary, etc.

             Are you running on/using a LAN? ______________________________

             Which one? ___________________________________________________

             Number of Users? _____________________________________________

             Other "LAN" factors __________________________________________


  Printer:   Brand name?___________________   Model number?________________

             Width? ________________________  Paper Size/Type?_____________

             Serial or parallel?____________ Which port?___________________
                                             (LPT1,2,etc)   

 Video card:  Mono  [ ]               Video monitor:  TTL Mono  [ ]           
              CGA   [ ]                               Color CGA [ ]           
              EGA   [ ]                               Color EGA [ ]           
              VGA   [ ]                               Color VGA [ ]
              Herc  [ ]                               Composite [ ]           
              Other [ ]                               Other     [ ]           
              Desc:                                   Desc:
                   __________________                       _________________

 Any other pertinent information here:

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

 Please describe the exact problem or situation here:

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________   

  _________________________________________________________________________


 **************************** Computer Information ***************************

 Please have as much of this information as possible before you call. Thanks.

 Total memory installed -> 
 Memory available       -> 

 Processor -> 
 Machine   -> 

 Dos Version -> 


 MEMORY MAP

 Addr  Program     Size     Vectors
 ----  ----------  -------  -------










 ***************************** Startup Files **********************************
 To print your AUTOEXEC.BAT file, at the DOS prompt, type:
  COPY C:\autoexec.bat > PRN  [enter]   (substitute drive letter if necessary)


 ------> AUTOEXEC.BAT <------











 To print your CONFIG.SYS file, at the DOS prompt, type:
   COPY C:\CONFIG.SYS > PRN  [enter]   (substitute drive letter if necessary)


 -----> CONFIG.SYS <------















 END of file...........................................................

