
"But, I looked at all the docs." -- a typical user.

"Who? Me?" -- virtually everyone at one time or another.

"I'll have it for you tomorrow." -- the dedicated.

"Well, it should be done by tomorrow at the latest." -- the dedicated.

"Well, if I had just one more day." -- the dedicated.

"Well, if I have some help, surely tomorrow." -- the dedicated.

"Yes Mam. I already have that finished." -- the "new" employee.

