                 McAfee VIRUSCAN 2.1.0 Public Beta
                      Problem Reporting Guide
                           (REPGUIDE.TXT)

                    Author:             David Pierce
                    Last Update:        94/03/23 (DAP)
                    Printed:            94/03/23 (DAP)


Thank you for participating in the McAfee VIRUSCAN 2.1.0 Public
Beta Program.  This document is intended to aide you in detecting
and reporting problems encountered during the beta period, and
includes the following:

  * Problem Reporting
  * Product Notes
  * Known Problems with 2.1.0 Beta
  * Bug Report Form


DISCLAIMER
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This product is Beta software, and as such, is not at production
quality levels.  It is not intended for daily use, and should not
be used as the sole source of anti-virus protection for your
system.  In no event shall McAfee Inc. be responsible for any
damages whatsoever arising out of the use or inability to use
this product.

PROBLEM REPORTING
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If you encounter any problems during the course of the Beta
period, please review the list of known problems, below, to
see if your problem is on the list.  Problems listed are
currently being addressed, and will be fixed before the final
release of the product.  If your problem is not listed, please
notify us so we can address the issue; Fill out a copy of the
enclosed Bug Report Form and FAX or mail it to us at:

     E-mail:            vs20beta@mcafee.com
     FAX:               1-(408) 970-9727 (Address FAXes to to SQA)
     BBS:               1-(408) 988 4004 (send EMAIL to VS20BETA SUPPORT)

     Mailing Address:   McAfee Associates, Inc.
                        ATTN: SQA
                        2710 Walsh Avenue, Suite 200
                        Santa Clara, CA  95051-0963




                                   Page 1


Problem Reporting Guide                              Page 2


ZDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD?
3IMPORTANT NOTICE - PLEASE READ!3
@DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDY

Due to the nature of anti-virus software, the slight chance exists
that a virus may be reported in a file that is not infected by that
virus.

If you receive a report of a virus infection which you believe may
be in error, please contact us by one of the methods listed above,
and upload a copy of the file in question to the BBS.  Include in
any correspondence your name, address, daytime telephone number,
fax number, and electronic mail address, if any.







































Problem Reporting Guide                              Page 3


Known Problems with VIRUSCAN 2.1.0 Beta
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The following bugs are known to exist in the Beta version of
McAfee VirusScan 2.1.0 product.  All problems are currently being
addressed, and will be fixed before the final release of the
product.  When you encounter a problem, please check this list
to determine if your problem is on this list.  If the problem is
not on this list, please fill out a Bug Report Form and send it
to McAfee SQA so we can properly investigate the problem.

Bug #  Summary of Problem
DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD
559  Improper colors used for windows
       The colors used for background and foreground color in the Browse
       dialogs and the colors used for button text are incorrect.  This
       is only visible on systems with non-standard color schemes.
       This problem will be fixed in the final release.
625  WSCAN does not disable VSHIELD
       If VSHIELD 2.0.x is loaded when WSCAN runs, VSHIELD will prevent
       access to any infected files, so WSCAN cannot scan them.
       This problem will be fixed in the final release.
658  Selecting "Contents" from the main window "Help" menu brings up
     help for the Help application, not for WSCAN.
       This problem will be fixed in the final release.
663  Messages in the "Messages" box in the main window are not aligned
     properly
       This problem will be fixed in the final release.
669  The Virus List window does not display information about viruses
       The controls in the Virus List window which are intended to
       display information about each virus do not currently contain
       any information, so only the virus names are listed.
       This information will be available in the final release.




















Problem Reporting Guide                              Page 4
IMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM;
:                 McAfee VIRUSCAN 2.1.0 Beta Bug Report Form                  :
HMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM<
I.      BETA TESTER CONTACT INFORMATION


Your Name:          __________________________         Date: __________

Name on BBS:        __________________________

Internet Address:   __________________________

Phone Number:       __________________________

FAX Number:         __________________________

MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM
II.     PROBLEM IDENTIFICATION (SHORT)


Is this problem listed on the known bug list?:    Yes _____ No _____

                                                  Bug #: ___________

Product(s):     VirusScan for DOS     _____     VShield     _____
                VirusScan for OS/2    _____     VShieldCRC  _____
                VirusScan for Windows _____     CheckShield _____
                Other: __________________________________________

Operating System and Version: ________________________________________________

Network Software and Version: ________________________________________________

System Hardware Description:  ________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

Memory Manager(s):     HIMEM.SYS (version _____)  EMM386 (Version _____)

                       386MAX (version _____)     QEMM   (version _____)

                       Other: __________________________________________

Is the problem reproduceable?   Yes _____    No _____    Sometimes _____






Problem Reporting Guide                              Page 6


        Please attach a copy of your CONFIG.SYS, AUTOEXEC.BAT, and MEM /DEBUG
        dump.  Alternatively, use a program like Microsoft System Diagnostics,
        Quarterdeck Manifest, or Norton SysInfo to generate a complete report
        of your system and attach the report file.


MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM
III.    PROBLEM IDENTIFICATION (LONG)

Detailed Description of the Problem:
(Please include steps to reproduce the problem if known.)

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________
        (Attach more lines if you need them to describe the problem.)


