














                                     Intelliship

                                     Users Guide



                                         by

                                     Intelliware
                          13104 Philadelphia St. Suite 219
                              Whittier, CA  90601-4324

                         Office............. (310) 696-2222
                         Fax................ (310) 696-3314
                         Compuserve......... 74537,575
                         Internet........... 74537.575@compuserve.com



                  Copyright - Intelliware 1996  All Rights Reserved

                                  Program Portions
           Copyright - Business Tools, Inc. 1992-1994  All Rights Reserved


                             Intelliship is approved by

                                 _______
                            ____|__     |               (R)
                         --|       |    |-------------------
                           |   ____|__  |  Association of
                           |  |       |_|  Shareware
                           |__|   o   |    Professionals
                         -----|   |   |---------------------
                              |___|___|    MEMBER



          5/17/96                 Intelliship                   Page 2


                               DISCLAIMER - AGREEMENT

          Users of Intelliship must accept this disclaimer of warranty:

          "Intelliship is supplied as is.  The author disclaims all
          warranties, expressed or implied, including, without limitation,
          the warranties of merchantability and of fitness for any purpose.
          The author assumes no liability for damages, direct or
          consequential, which may result from the use of Intelliship."

          Intelliship is a "shareware program" and is provided at no charge
          to the user for evaluation.  Feel free to share it with your
          friends, but please do not give it away altered or as part of
          another system.  The essence of "user-supported" software is to
          provide personal computer users with quality software without
          high prices, and yet to provide incentive for programmers to
          continue to develop new products.  If you find this program
          useful and find that you are using Intelliship and continue to
          use Intelliship after a reasonable trial period, you must make a
          registration payment of $60.00.  The $60.00 registration fee will
          license one copy for use on any one computer at any one time.
          You must treat this software just like a book.  An example is
          that this software may be used by any number of people and may be
          freely moved from one computer location to another, so long as
          there is no possibility of it being used at one location while
          it's being used at another. Just as a book cannot be read by two
          different persons at the same time.

          Commercial users of Intelliship must register and pay for their
          copies of Intelliship within 30 days of first use or their
          license is withdrawn.  Site-License arrangements may be made by
          contacting Intelliware.

          Anyone distributing Intelliship for any kind of remuneration must
          first contact Intelliware at the address below for authorization.
          This authorization will be automatically granted to distributors
          recognized by the (ASP) as adhering to its guidelines for
          shareware distributors, and such distributors may begin offering
          Intelliship immediately (however, Intelliware must still be
          advised so that the distributor can be kept up-to-date with the
          latest version of Intelliship).

          You are encouraged to pass a copy of Intelliship along to your
          friends for evaluation.  Please encourage them to register their
          copy if they find that they can use it.  All registered users
          will receive a copy of the latest version of the Intelliship
          system including technical support.



          5/17/96                 Intelliship                   Page 3



                                  Table of Contents



          Disclaimer - Agreement                                 2

          Table of Contents                                      3

          File Descriptions                                      4

          Intelliship Overview                                   5

          Setup Intelliship (for new installations)              7

          Main Menu                                              9

          Enter UPS Packages                                     11

          Print Manifest                                         14

          Address Maintenance                                    15

          Package Tracker                                        16

          Reports Menu                                           17

          System Maintenance                                     20

          Technical Support                                      23

          Shareware Definition                                   24

          ASP Ombudsman Statement                                25

          Registering Intelliship                                26



          5/17/96                 Intelliship                   Page 4



                     File Descriptions on Installation Diskette


          install.exe    Intelliship Install Program

          iship001.exe   Intelliship Run Files Overlay

          iship002.exe   Intelliship Database Files Overlay

          read_me.1st    Installation Instructions

          manual.txt     Intelliship Users Manual

          vendinfo.diz   Vendor Information File

          file_id.diz    Vendor Information File



          5/17/96                 Intelliship                   Page 5


                                Intelliship Overview


          Intelliship is a UPS accepted shipping manifest system designed
          and written for the IBM PC & compatibles.  Intelliship uses the
          very fast & powerful BTRIEVE record database engine to access the
          databases quickly.

          As you go through the system, here are a few items that will help
          you use Intelliship:

          1. Any menu item with three dots (...) at the end, goes to
          another menu.

          2. You can use a mouse on various menus and fields.  You must run
          a DOS mouse driver to activate the mouse inside Intelliship.
          Consult your mouse manual to activate your mouse.  Usually you
          can do this merely by typing "mouse" at the DOS prompt.

          3. Any field with a "sideways triangle" at the end of the field
          is a searchable field. To search within these fields, use the
          following function keys:

               F5 - Find First Alphabetically
               F6 - Find Last Alphabetically
               F7 - Find Previous Alphabetically
               F8 - Find Next Alphabetically
               F9 - Find Generically

               Search Example:

               To find "ABC Roofing Company" in the Address Maintenance
               Module, place the cursor in the Name field, enter in "ABC"
               and press F9. The first record that starts with "ABC" will
               show on the screen.  If it didn't find a record that starts
               with "ABC" in the name field, it will find a record closest
               to that criteria.  You can press F7 to find the previous
               record alphabetically or press F8 to find the next record
               alphabetically.

          4. Intelliship can be used with Weigh Scales with a PC interface.
          This feature is available to minimize data entry errors and
          increase the speed of entering packages into the system.  Contact
          Tech Support for more information.

          5. All the reports in the Report Menu can be printed to the
          screen.  If you print a report to the screen, it saves the report
          to 'report.rpt'.  This report will be there until you either
          print another report to the screen or you manually delete it.
          This is to allow you to edit it if you wish or to archive it on
          disk instead of on paper.

          (continued)



          5/17/96                 Intelliship                   Page 6


          6. In the lower left hand part of the various screens, there is a
          help line to guide you through the system.  You may also press F1
          for Help.

          7. Intelliship uses 3" x 5" shipping labels.



          5/17/96                 Intelliship                   Page 7


                                  Setup Intelliship
                               (For New Installations)

          1. Notify your local UPS Representative that you are going to use
          a PC Host manifest system to automate your shipping.  Your UPS
          representative will give you a computer manifest book to record
          your shipment summaries, etc.  This book is designed only for UPS
          customers who use a computerized manifest system. Also, ask your
          rep for COD Tags on continuous forms so that you can print COD
          tags from Intelliship.

          2. Install and run Intelliship.

          3. Go to the System Maintenance Menu.  The supervisor password is
          initially set to "super".

          4. Go to "Setup Intelliship".  Enter all the information on the
          screen. Press Esc key to save information after you are done.

          5. Go to "Setup US Zone Charts".  Enter the US Zone Chart for
          your area. Press F3 to clear the US Zone Chart to initialize file
          if there are records already entered.  There is a record counter
          on the bottom of the screen. Repeat this process for Canada &
          Mexico Zone Charts.

          6. Go to "Printer Setup".  Enter the printer ports for the
          particular printers (report, label, cod-tag).  To make
          Intelliship as efficient as possible, you need to have three LPT
          ports installed on your computer.  If a particular printer is not
          installed, enter 0.  In the report printer, you need to enter the
          CONDENSE printer codes and CANCEL CONDENSE printer codes. Refer
          to your printer manual for these codes.  Here are probable codes
          that might work, however, these codes are not guaranteed to be
          compatible with your printer:

               Dot Matrix

                    Condense............ 15 0 0 0 0 0 0 0 0 0
                    Cancel Condense..... 18 0 0 0 0 0 0 0 0 0

               Laser Printer

                    Condense............ 27 38 107 50 83 0 0 0
                    Cancel Condense..... 27 38 107 48 83 0 0 0

          7. Exit System Maintenance menu by pressing Esc.

          8. Go to Reports Menu.  Print Zone Charts and Rate Charts to give
          to your UPS representative.  They will check to make sure your
          zone and rate charts are entered correctly.

          (Continued)



          5/17/96                 Intelliship                   Page 8



          9. Go to Enter UPS Packages and enter in various shipments to US,
          Canada, Mexico, & International with different services such as
          COD, Call Tag, etc.  After you enter in these packages, print a
          manifest.  The manifest needs to have at least three packages
          from all the services that UPS offers.  Also, you need to print
          out a sample shipping label & COD tag.  You may print just one
          label of each and then turn off the label and COD tag printers in
          the System Maintenance so that you don't waste labels.  You can
          go directly to the System Maintenance by press Alt-S.

          10. Give all the reports and labels to your UPS representative.
          Once your UPS rep approves your installation, you can start using
          Intelliship!!!!!!!



          5/17/96                 Intelliship                   Page 9



                                Intelliship Main Menu


          Enter UPS Packages

               This is the main module that you enter in all your packages
               to be shipped.  This module will figure UPS rates & zones
               automatically.

          Print UPS Manifest

               This module will print out the UPS manifest report for the
               UPS driver to pick up with the packages.  The manifest has
               the shipping information including a shipment summary at the
               end of manifest.

          Address Maintenance

               This module is provided to enter addresses for delivery
               points that may be used more than once.

          Package Tracker

               This module is provided to give you a quick and easy way to
               search the shipping history of Intelliship.  You have the
               ability to search on all the fields in the top half of the
               screen.  Use the F5-F9 search function keys as described
               earlier.

          Reports Menu

               This menu contains all the reports in Intelliship.  All
               these reports can be sent to the printer or screen.  If you
               send the report to the screen, you can use all your arrow
               keys including PgUp, PgDn, Home, and End keys to scroll
               report.

          System Maintenance Menu

               This menu allows you to setup Intelliship to be used at your
               location.

          About Intelliship

               This screen contains information about the developer of
               Intelliship.





          (continued)



          5/17/96                 Intelliship                  Page 10





          Register Intelliship (Unregistered Intelliship Programs Only)

               This screen contains information and instructions to
               register Intelliship.

          Quit Intelliship

          Select this to quit Intelliship.  You may also press Esc.



          5/17/96                 Intelliship                  Page 11


                                 Enter UPS Packages


          This is the main module that you use to enter in all packages
          that are ready to ship.  After running this module, it will ask
          you for a password.  If you are using this module for the first
          time and you did not enter any new Logins, you can enter "super"
          for the supervisor password.  You will notice that the Login
          initials are visible in the "Login:" window near the upper-right
          corner of the screen next to the date.

          If you did not setup your US, Canada, or Mexico Zone Charts, it
          will tell you here by giving you a warning.

          In the upper right of the screen, you will see Hot Keys to go to
          the Address Maintenance module, System Maintenance Menu, Package
          Tracker module.  This is provided so you don't have to exit this
          module to go these particular programs.  The Pkg Detail hot key
          is explained later.

          On the screen, you will see a "Qty of Shipments" counter in the
          lower right part of the screen.  This is for your information
          only and shows how many shipments are entered for the next UPS
          pickup.

          Here is brief description on all the fields:

               Shipment Number - Enter the shipment number for this
               particular shipment. This can be an Invoice number or Sales
               Order Number.  If the number you entered is already in the
               system, that  particular shipment will be placed on this
               Enter UPS Shipments Screen.  You can use the F5-F9 search
               function keys.

               Name - Enter the name of the company or name of the person
               this shipment is being sent to.  When using the F5-F9 search
               function keys, you will be searching the address database.

               Address - Enter the address for this shipment.  There are
               two lines of address to use.  You may use the second line
               for Suite #, Apt #, etc.

               City - Enter the city.

               State - Enter the US state or Canada Province.
               IMPORTANT: IF YOU ARE SHIPPING IN THE USA, ENTER THE TWO
               CHARACTER ABBREVIATION FOR THAT PARTICULAR STATE (example:
               CA for California).

               Zip - Enter the postal code.


               (continued)



          5/17/96                 Intelliship                  Page 12



               Country - Select from the menu what Country the package is
               being shipped to.  If you select International, then enter
               the International country.

               Attention - Enter the person's name this package should be
               directed to once the package arrives at its destination.
               This will print automatically on the shipping label.

               PO - Enter the Purchase Order number if applicable.  This
               will print automatically on the shipping label.

               Qty Pkgs - Enter the quantity of packages for this
               particular shipment. The maximum is 50.

               Pkg Num - Enter the package number of this particular
               shipment.  It defaults to one upon entering this field for
               the first time.  You can press PgUp or PgDn to scroll
               through the packages.  If you are only shipping one package,
               then this field is skipped.  You can press Alt-P to see the
               package cost detail for this package.

               UPS Zone - Select the UPS shipping service for this package.
               You may ship via different shipping services on multiple
               package shipments.  If the package is being shipped to US,
               Canada, or Mexico, then the UPS Zone should pop up
               automatically.  If you have the Auto-Zone turned off in the
               Setup Intelliship screen, then you will have to select the
               appropriate zone.

               Pkg Wt - Enter the package weight for this package.  If the
               scale is attached and configured, then the package weight
               will come from the scale.

               Dim Wt - Enter the dimensional weight for this package.
               This only applies when the cursor is in this field.  You may
               press F2 to use the built-in "Dimensional Weight
               Calculator".

               Air Ltr - This will show a "Y" if this package is an Air
               Letter.  This is an automatic field.

               Call Tag - This will show a "Y" if this package is a Call
               Tag.  This is an automatic field.

               Over Size - Enter a "Y" if this package is an Oversize
               package.  If this doesn't apply, this field is automatically
               skipped.

               Addt Hand - Enter a "Y" if this package requires additional
               handling.

               (continued)



          5/17/96                 Intelliship                  Page 13



               Tracking Label Number - Enter the UPS tracking number from
               the Air Tracking Label placed on the package.  You may use a
               bar code reader with a keyboard wedge to enter the tracking
               label number.  Using a bar code reader will virtually
               eliminate any data entry errors as well as increase the
               speed.

               Decl. Value - Enter the declared value for this package.

               COD Pkg - Enter a "Y" if this package is to be sent Collect
               On Delivery.

               COD Amt - If this package is being sent COD, enter in the
               COD amount.

               Cash - If this package is being sent COD, enter "Y" if the
               COD collected must be cash, money order, or cashier's check.

               Instr - If this package is being sent COD, enter any special
               instructions.  This field will be defaulted to "*** Cash
               Only ***" if this package is being sent COD Cash.

               Ctrl# - If this package is being sent COD, enter the COD
               control number.  This control number is defaulted to the
               last 5 character of the Shipment Number followed the package
               number.  Example: If the shipment number is "1234567890" and
               the package being sent COD was package number 4 of this
               shipment, then the COD control number would be "6789004".

          Once you enter in all the shipping information, it will print the
          shipping label and COD Tag (if applicable) for this particular
          package.  It will then allow you to enter in the rest of the
          packages if this is a multiple package shipment.  If this is a
          one package shipment or you entered the last package of a
          multiple package shipment, it will ask you if you want to save
          this shipment.

          When you are finished entering all the packages for today's UPS
          pickup, then press Esc to print the manifest.



          5/17/96                 Intelliship                  Page 14


                                   Print Manifest


          This module will print out the UPS manifest including the Summary
          at the end the manifest.  You can only print the manifest to the
          printer.  This report must print in Condense mode for the
          manifest and it must print in Non-Condense for the manifest
          summary.  If the manifest didn't print correctly, then you must
          go into the Printer Setup in the System Maintenance Menu to enter
          the correct Condense and Cancel Condense Printer Codes.

          After the manifest is printed, it will ask you if the manifest
          was printed correctly.  Note: The program may ask you before the
          manifest is finished printing.  Please wait to make sure the
          manifest is fully printed before answering this question.  If you
          answer yes to this question, it will do the following procedures:

               A. Make backup copies of the shipping files.
               B. Post shipments to the shipping history file.
               C. Purge shipments from the shipment work file.

          You can reverse-post this procedure in the System Maintenance
          Menu under Restore Previous Manifest.



          5/17/96                 Intelliship                  Page 15


                                 Address Maintenance


          This module allows you to save addresses for future shipments.
          All the fields in this screen are self-explanatory.

          The Express Air Zone is for International (countries except US,
          Canada, Mexico) addresses only.  If you know the International
          Zone, you can enter it here.  When you use this address in "Enter
          UPS Packages", it will pick up this express air zone since
          Intelliship does not calculate international air zones
          automatically.

          The Date Last Shipped field is automatic.

          Addresses Entered is a count of addresses saved in the address
          database.



          5/17/96                 Intelliship                  Page 16


                                   Package Tracker


          This powerful module is provided to track packages shipped from
          Intelliship.  You can search packages by various selection
          criteria.  The top half of the screen allows you to enter
          selection criteria and the bottom half provides extra information
          about the package.  Refer to the Intelliship Overview to find out
          how to use the search function keys (F5-F9).

          Search Examples:

               If you want to search all packages shipped to Los Angeles,
               go to the City field, enter "Los" and press F9.  This will
               bring up the first package that starts with "Los".  Then
               press F8 to search the next package alphabetically in city
               or press F7 to search the previous packages alphabetically
               in city.

               If you want to search all packages shipped by Login ID: TAM,
               then go to the Ent By field and type TAM and press F9.
               Again, use the F7 or F8 to scroll packages.



          5/17/96                 Intelliship                  Page 17


                                    Reports Menu

          This menu contains all the reports of Intelliship.  The following
          are the report descriptions:

               Address Listing - This report will print all or selected
               addresses saved in the Address Maintenance Module.  You can
               select address ranges in the following fields: Name, City,
               State, Zip.  Example: If you want to print all addresses in
               Los Angeles, then you enter Los Angeles in City From & City
               Thru. If you want to print all addresses that start with 8
               or 9 in the zip code, then you enter "80000" in the Zip From
               and "99999" in the Zip Thru.  If you do not enter any
               selection criteria, then it will print all addresses in the
               address database.  Once you press enter in all these fields,
               then it will ask you to print to screen or printer.

               Rate Charts - This report will print the UPS rate charts.
               Once you select this report, it will ask you if you want to
               print rate charts to screen or printer.  At the end of this
               report, it will print out UPS accessory rates such as COD
               charge, Call Tag charge, etc.

               Zone Charts - This report will print the UPS zone charts.
               Once you select this report, it will ask you if you the zone
               charts you want to print. The top selection "All Zone
               Charts" will print US, Canada, and Mexico Zone Charts.  Once
               you select the zone chart, it will ask if you want to print
               it to screen or printer.

               Shipping History Report - This report will print the
               shipping history of Intelliship.  You may enter in a
               selection criteria such as Ship Date ranges or Shipment
               Number ranges.  Example: To select COD shipments from Jan 1,
               1996 to Feb. 29, 1996, enter "01/01/1996" in the Ship Date
               From and enter "02/29/1996" in the Ship Date Thru and enter
               "Y" in the COD Packages Only.


          Select Main Menu or press Esc to return to the Main Menu.



          5/17/96                 Intelliship                  Page 18


                               System Maintenance Menu

          This menu is provided to setup Intelliship for your particular
          shipping location.  The following are menu selection
          descriptions:


               Intelliship Setup

                    This module is provided to enter in your company
                    address, etc.  All the fields are self explanatory.

                    UPS Account Number - Enter your 6 digit account number
                    in this field.

                    Next Pickup Record # - Enter the next pickup record
                    number from your computer manifest pickup record book.

                    Next Shipment Number - Enter the next shipment number.
                    This number can be Invoice Numbers, Sales Order
                    Numbers, etc.

                    Auto Zone Lookup - Enter Y if you want Intelliship to
                    automatically calculate UPS zones for US, Canada, &
                    Mexico shipments.

                    Press F10 or Esc to save & exit.

               Scale Setup Menu

                    This module is provided to select an Intelliship
                    compatible weigh scale.

                    Select Scale - Use this to select the scale you want to
                    use with Intelliship. After you select scale, it will
                    then ask you what COM port you have the scale hooked up
                    to.

                    Scale Communications Test - If you selected a scale,
                    this menu item will appear.  This module is provided to
                    test the communications between Intelliship and the
                    scale.  WARNING: This program may lock up your computer
                    if the scale is not installed correctly.  If the
                    computer locks up, hold down the Esc key to break out.
                    If it doesn't break out, then you may have to re-boot
                    your computer.






          (continued)



          5/17/96                 Intelliship                  Page 19



               Setup US Zone Chart

                    This module is provided to enter your US Zone Chart for
                    your particular shipping area.  To clear the US Zone
                    Chart file, press Alt-C.  There is database record
                    counter on the screen for your review.

                    From Zip Code - Enter the first three digits of the zip
                    from.

                    To Zip Code - Enter the first three digits of the zip
                    to.

                    Ground - Enter the UPS Ground Zone.

                    Note: You will notice after you enter the ground zone
                    that the 3 Day Select, 2nd Day Air, Next Day Air are
                    defaulted to specific zones since a Zone 8 is usually
                    Zone 308 for 3 Day Select, etc.  You can change these
                    defaults if applicable.

                    3 Day Select - Enter the 3 Day Select Zone.

                    2nd Day Air - Enter the 2nd Day Air Zone.

                    Next Day Air - Enter the Next Day Air Zone


               Setup Canada Zone Chart

                    This module is provided to enter your Canada Zone Chart
                    for your particular shipping area.  To clear the Canada
                    Zone Chart file, press Alt-C.  There is database record
                    counter on the screen for your review.

                    From Zip Code - Enter the first three digits of the zip
                    from.

                    To Zip Code - Enter the first three digits of the zip
                    to.

                    Standard Zone - Enter the UPS Standard Zone.

                    Express Zone - Enter the UPS Express Zone.







          (continued)



          5/17/96                 Intelliship                  Page 20


               Setup Mexico Zone Chart

                    This module is provided to enter your Mexico Zone Chart
                    for your particular shipping area.  To clear the Mexico
                    Zone Chart file, press Alt-C.  There is database record
                    counter on the screen for your review.

                    Important: Enter only the zip code ranges for zone 84.
                    Intelliship will search this database for this
                    particular zip code range.  If the zone is not found,
                    then the zone is automatically set to 85.

                    From Zip Code - Enter the zip-from zip code

                    To Zip Code - Enter the zip-to zip code.

               Printer Setup

                    This module is provided to configure your printers with
                    Intelliship.

                    Manifest/Report Printer Port - Select the printer port
                    for the report printer.

                    Set/Cancel Condense Print - Enter the Set & Cancel
                    condense printer codes for the report printer.  Refer
                    to the Printer Users Guide for printer codes.  These
                    codes may work for your printer:

                         Dot Matrix

                              Condense............ 15 0 0 0 0 0 0 0 0 0
                              Cancel Condense..... 18 0 0 0 0 0 0 0 0 0

                         Laser Printer

                              Condense............ 27 38 107 50 83 0 0 0
                              Cancel Condense..... 27 38 107 48 83 0 0 0

                    Shipping Label Printer Port - Select the printer port
                    for your label printer.  If you have a Fargo Printer,
                    enter Y in Fargo Printer and what COM port the Fargo
                    printer is hooked-up to.

                    COD Tag Printer Port - Select the printer port for your
                    COD Tag printer.






          (continued)



          5/17/96                 Intelliship                  Page 21



               Restore Previous Manifest

                    This module is provided to reverse the previous
                    manifest posting.  Type "Yes" to restore the previous
                    manifest.

               Delete Shipping History

                    This module is provided to purge shipping history.  The
                    date is defaulted to 90 days ago from today.  You can
                    change the date to any date you wish.  To purge all
                    shipping history, enter today's date in the "Delete
                    Shipping History before" field.  Type "Yes" when are
                    ready to delete shipping history.

               Login Maintenance

                    This module is provided to add, delete, change
                    Intelliship login accounts.

                    Login ID - This is the unique three character Login ID.
                    You can use the search functions keys (F5-F9).  To
                    delete Login ID's, call-up the Login you want to
                    delete, then press F4.  To clear the screen of data,
                    press F3.

                    Login Name - This is the full name of this particular
                    Login ID.

                    Password - This is the password of the particular Login
                    ID.  You will notice when you type in the password, '?'
                    marks appear instead of the actual characters you are
                    typing.  This is to provide security if people are
                    looking over your shoulder, etc. when you are entering
                    your password.

                    Supervisor Password - The supervisor password Login ID
                    is set to "SUP".  To change the supervisor password, go
                    to the Login ID, enter "SUP" and press enter.  This
                    will pull up the supervisor login account.  You will
                    not be able to change the Login Name.  Enter the new
                    supervisor password and press enter.  The supervisor
                    password allows you to go into the System Maintenance
                    Menu.






               (continued)



          5/17/96                 Intelliship                  Page 22


               Import Addresses

                    This powerful utility allows you to import any quote-
                    comma delimited file that contains the addresses you
                    want to use in Intelliship.  To use this program, you
                    will need to know the file structure of the quote-comma
                    delimited file.  The following are description of the
                    screen fields:

                    Import Filename - Enter the filename that you want to
                    import. The filename may include the drive letter and
                    path (example: c:\test\address.txt).

                    Name Field through Customer Number - Enter the field
                    number of the quote-comma delimited record.

                         Example: If the first record is: (Joe Smith, 123
                         Main St.), then you would enter 1 in the Name
                         Field because the first field contains the Name.
                         Then you will enter 2 in the Address Line 1
                         because the second field is the first line of the
                         address.

                    Enter in all the field numbers for the particular
                    fields on the screen.

                    After you enter in all the fields, then the first
                    record will appear on the screen.  If the fields are in
                    the appropriate fields in the bottom half of the screen
                    then enter "YES" when it asks if all the fields are
                    correct to continue the import process.  Enter "NO" if
                    it is not.

                    If you enter "YES", then you will see all the records
                    being saved as this module is reading the quote-comma
                    delimited file.

                    At the end of the import, it will show you how many
                    records were imported into the address database.

                    Note: Before the records are saved in the address
                    database, a backup copy is created under the filename
                    of "address.sav"

               Technical Support

                    This tech support screen provides information on how to
                    obtain Intelliship Tech Support.  You can print out a
                    tech support form by selecting 'Print Tech Support Fax
                    Form'.  Technical Support by Intelliware is described
                    in the following section.



          5/17/96                 Intelliship                  Page 23



                                    Technical Support


          Technical Support is provided free of charge to registered users
          of Intelliship for six months after registration.  You may choose
          any of the following methods to obtain technical support:

          1. Send an e-mail to Intelliware to one of the following e-mail
          addresses:

               Compuserve... 74537,575
               Internet..... 74537.575@compuserve.com

               Please include your name, company name, detailed description
               of the problem, and your e-mail address.

               Note: E-Mails are highly encouraged!

          2. Print out the Tech Support Fax Form in the Tech Support Module
          in the System Maintenance Menu.  This will print out your company
          information from the Intelliship Setup Screen and it contains
          space to write out the specific Intelliship problem.  After you
          fill it out, fax to: (310) 696-3314.

          3. Call Intelliware at (310) 696-2222.  If you get the voice-mail
          system, press 21 after you hear the initial greeting.  Leave your
          message at the end of the tone (including your name, phone number
          and the specific Intelliship problem) and the technical support
          department will be notified of your call instantly.



          5/17/96                 Intelliship                  Page 24


                               Definition of Shareware



          Shareware distribution gives users a chance to try software
          before buying it. If you try a Shareware program and continue
          using it, you are expected to register. Individual programs
          differ on details -- some request registration while others
          require it, some specify a maximum trial period. With
          registration, you get anything from the simple right to continue
          using the software to an updated program with printed manual.

          Copyright laws apply to both Shareware and commercial software,
          and the copyright holder retains all rights, with a few specific
          exceptions as stated below. Shareware authors are accomplished
          programmers, just like commercial authors, and the programs are
          of comparable quality. (In both cases, there are good programs
          and bad ones!) The main difference is in the method of
          distribution. The author specifically grants the right to copy
          and distribute the software, either to all and sundry or to a
          specific group. For example, some authors require written
          permission before a commercial disk vendor may copy their
          Shareware.

          Shareware is a distribution method, not a type of software. You
          should find software that suits your needs and pocketbook,
          whether it's commercial or Shareware. The Shareware system makes
          fitting your needs easier, because you can try before you buy.
          And because the overhead is low, prices are low also. Shareware
          has the ultimate money-back guarantee -- if you don't use the
          product, you don't pay for it.


                                 _______
                            ____|__     |               (R)
                         --|       |    |-------------------
                           |   ____|__  |  Association of
                           |  |       |_|  Shareware
                           |__|   o   |    Professionals
                         -----|   |   |---------------------
                              |___|___|    MEMBER



          5/17/96                 Intelliship                  Page 25



                                 Ombudsman Statement


          Intelliware is a member of the Association of Shareware
          Professionals (ASP).

          ASP wants to make sure that the shareware principle works for
          you. If you are unable to resolve a shareware-related problem
          with an ASP member by contacting the member directly, ASP may be
          able to help. The ASP Ombudsman can help you resolve a dispute or
          problem with an ASP member, but does not provide technical
          support for members' products. Please write to:

                    ASP Ombudsman
                    545 Grover Road
                    Muskegon, MI 49442-9427

                    FAX 616-788-2765
                    CompuServe Mail to ASP Ombudsman: 70007,3536


                                 _______
                            ____|__     |               (R)
                         --|       |    |-------------------
                           |   ____|__  |  Association of
                           |  |       |_|  Shareware
                           |__|   o   |    Professionals
                         -----|   |   |---------------------
                              |___|___|    MEMBER



          5/17/96                 Intelliship                  Page 26


                               Registering Intelliship


          For your convenience we have contracted NorthStar Solutions to
          process any orders that you wish to place with your valid Visa or
          MasterCard.

          Registration fee: $40.00 (plus $4.00 shipping & handling)
          Note: California Registrants add applicable sales tax

          (You will receive the latest update, tech support, and updates
          for the first six months excluding UPS rates and service changes.
          Please call Intelliware for current prices on UPS rate changes &
          service changes)

          NorthStar Solutions may be contracted for credit card orders
          using your MasterCard or Visa in one of the methods:

               Voice............. (800) 699-6395 or (803) 699-6395
               Fax............... (803) 699-5465
               Compuserve........ 71561,2751
               America Online.... STARMAIL
               Internet.......... STARMAIL@AOL.COM

          Mail: Make checks or money orders payable to:

               Intelliware
               13104 Philadelphia St. Suite 219
               Whittier, CA  90601-4324

          After you enter in all the company information in the Intelliship
          Setup from the System Maintenance Menu, you may print out the
          registration form in the Register Intelliship module from the
          Main Menu to the printer or disk.  If you print it to the disk,
          you can edit it with any text editor before sending it in.  The
          filename is 'register.txt'

          IMPORTANT: NorthStar Solutions processes credit card
          registrations only.

          Please contact Intelliware for any product or technical support.


                                 _______
                            ____|__     |               (R)
                         --|       |    |-------------------
                           |   ____|__  |  Association of
                           |  |       |_|  Shareware
                           |__|   o   |    Professionals
                         -----|   |   |---------------------
                              |___|___|    MEMBER
