    What's New in VirusScan for DOS v3.1.4 (3010)
    Copyright 1994-1997 by McAfee Associates, Inc.
                All Rights Reserved.


Thank you for using McAfee's VirusScan for DOS.
This What's New file contains important information 
regarding the current version of this product. 
It is highly recommended that you read the 
entire document.

McAfee welcomes your comments and suggestions. 
Please use the information provided in this file 
to contact us.

___________________
WHAT'S IN THIS FILE

- New Features
- Known Issue
- Installation
- Documentation
- Frequently Asked Questions
- Contact McAfee

____________
NEW FEATURES

1. VirusScan detects unknown macro viruses by using 
   heuristic scanning technology. Unknown macro viruses 
   are reported as "PROBABLE MACRO VIRUSES."

2. VirusScan is able to detect and clean macro virus 
   infections in password-protected Microsoft Excel 95 
   files without disturbing passwords.

3. VirusScan now has the ability to detect macro virus 
   infections in password-protected English, German, French,
   Dutch, Italian, Spanish, Danish, Japanese and Norwegian
   Word 7.0 (Word for Office 95) files. 

4. The conventional memory requirement for VirusScan
   for DOS has been reduced to less than 485KB, provided 
   that there is enough extended memory available.

5. If a password-protected Word 7.0 (Word for Office 95) file 
   is infected by a virus that can plant its own password, 
   VirusScan now cleans the file and removes the password.

   If a password-protected Word 7.0 or (Word for Office 95)
   file is infected by a virus that cannot plant its own
   password, VirusScan now cleans the file without
   disturbing the password.

6. VirusScan now detects and cleans files infected by 
   SPANSKA.4250. This feature is available only in 
   version 3.1.4 and future releases. Attempting to use 
   previously released versions of VirusScan to clean the 
   SPANSKA.4250 infection may damage the file.

7. VirusScan now scans files with the RTF extension by 
   default.

8. VirusScan now allows the user to adjust the level of 
   sensitivity used when performing heuristic scanning for 
   possible macro viruses in Microsoft Word documents. To 
   adjust this setting, use the following command-line 
   option: /MACROHEUR x

   where x equals 0, 1, 2, 3, 4, 5, or 100. 
   
   -  Choosing 0 turns off the heuristic scanning option for
   macro viruses.
   -  Choosing 1 (minimum) through 5 (maximum) turns on 
   heuristic scanning at varying levels of sensitivity.
   -  Choosing 100 causes VirusScan to detect all macros, 
   including those not found to be viral or probably viral. 
   If 100 is chosen, VirusScan reports "This file contains 
   macros" each time it detects a Microsoft Word file that
   contains a macro. 

   The default setting is 5 (maximum).
 
   Note: The "/MACROHEUR 100" option can be combined with 
   the /CLEANDOCALL option to detect and remove all macros 
   from Microsoft Word and Excel files.

9. When VirusScan cleans an infected file, it sets the 
   archive bit and changes the date/time stamp to reflect 
   the date and time the file was cleaned.

This DAT file, 3010, is compatible with VirusScan's
v3.x engines only. This DAT file is not intended for 
use with VirusScan v2.5.x products.

This DAT file detects the following 303 new viruses.
Locations that have experienced particular problems 
with specific viruses are also identified.

 
* NEW VIRUSES DETECTED *

_667
_683
_793		(Argentina)
ACE.OW
AKE.1392
ALIA.1023
ALIEN.H
AMMY.A:TW
ANTI-AV.839
ANTIAVP.1235
ANTIW.465
ANTIWIN.1342
ARTE.2165
ASMODEOUS.1343
ASTRON.1056
AWAKE.1099
AWME.1214
AWME.1268
AZBOO
BABILON.1000
BANDUNG.BB
BANDUNG.BC
BARROTES.1222	(Spain)
BATTY.362
BERLINDS.434
BG.1348
BOX.D
BW.558
BW.575
BW.577
BW.643
CAP.AO
CAP.AP
CAP.AQ
CAP.AR
CAP.AS
CAP.AT
CAP.AU
CAP.AV
CAP.AW
CAP.AX
CAP.AY
CAP.AZ
CAP.BA
CHAMPAIGNE.691
CHAMPAIGNE.706
CHAMPAIGNE.815
CHANGE.A
CHCC.2662
COCOUNT.1940
COCOUNT.2324
COLORS.BQ
COLORS.BR
COLORS.BS
COLORS.BT
CONCEPT.AP
CONCEPT.AW
CONCEPT.BF
CONCEPT.BO
CONCEPT.BP
CONCEPT.BQ
CONCEPT.BR
CONCEPT.BS
CVCK1.A
CVCK1.A (DROPPER)
CWA.5300
CYBERTECH.272
CYBERTECH.275
CYBERTECH.578
CYBERTECH.581
DANCE.A
DBF.990
DB_29
DEMENTIA.4207
DMV.G
DMV.H
DNA.1206
DOTTER.3961
DRACULA.A
DRACULA.B
DREG.450
DREG.465
DREG.510
DREG.581
DREG.686
DREG.724
DREG.759
DREG.883
DREG.987
DREG.1036
DREG.1042
DREG.1165
DREG.1167
DREG.1176
DREG.1232
DREG.1291
DREG.1409
DREG.2365
EBOLA.5921	(Internet)
EIN_VOLK.A
EIN_VOLK.B
EIN_VOLK.C
ELDORADO.2070
ELDORADO.2071
ELDORADO.2072
ELDORADO.2073
ELDORADO.2074
ELDORADO.2075
ELDORADO.2076
ELDORADO.2078
ELDORADO.2080
EMT.A		(Brazil)
ERASER.Q:TW
ERASER.R:TW
FATAL ILLUSION.1337
FATHER MAC.402
FRIDAY.F:DE
FRIENDLY.B:DE
GAS.A
GAS.B
GOODNIGHT.D
GOODNIGHT.E
HALLOWEEN
HELPER.I
HEY HUNTER.1087
HLLP.5712
HLLT.5658
HLL_SMILE_TROJAN
HOU.A:TW
HUNDREDPC.681
INCARNATE.A1
INDIA.A
INFLUENZA.A	(US)
JEL.793
JEL.841
KEYB.299
KHIZHNJAK.A.494
KHIZHNJAK.A.780.A
KHIZHNJAK.A.780.B
KILL.833
KNIGHT.8252
LAMAH.A:BR	(Brazil, first Brazilian-Port. language macro virus)
LONE.1000
LOX.A		(Europe)
LOX.B
LUNCH.F
MDMA.M
MDMA.N
MINIMAL.N
MINIMAL.O
MINIMAL.Q
MINIMAL.R
MINIMAL.U
MKC_BOOT
MUCK.O
MUCK.P
MUCK.Q
MUCK.R
MUCK.S
MUCK.T
MUCK.U
MUCK.V
MUCK.W
MUCK.X
NEVERONE.442
NJ-WMDLK1.H
NJ-WMDLK1.I (INTENDED)
NJ-WMDLK1.J
NOACT.468
NOP.L:DE
NOP.O:DE
NOTTICE.A
NPAD.DB
NPAD.DC
NPAD.DD
NPAD.DE
NPAD.DF
NPAD.DG
NPAD.DH
NPAD.DI
NPAD.DJ
NPAD.DK
NPAD.DL
NPAD.DM
NPAD.DN
NPAD.DO
NPAD.DP
NPAD.DQ
NPAD.DR
NPAD.DS
NPAD.DT
NUCLEAR.T
NUCLEAR.U
PANDEMONIUM.1516
PANDEMONIUM.1532
PARAGUAY.2750
PLAGARIST.2051
PLY.3360
PLY.3486
PLY.3759
PLY.3768
PLY.4224
PLY.4722
PLY.5133
PLY.5175
POPPY.513
PRES.1504
PS-MPC.583	(New Zealand)
PWD.A
RAPI.AM
RAPI.AM1
REN & STIMPY
RHUBARB.B 	(France)
RUMB.610
SCHUMANN.C:DE
SCREAMING_FIST.II.732
SHAREFUN.B
SHOWOFF.BX
SHOWOFF.BY
SHOWOFF.BZ
SHOWOFF.CA
SHOWOFF.CB
SHOWOFF.CC
SHOWOFF.CD
SHOWOFF.CE
SHOWOFF.CF
SHOWOFF.CG
SHOWOFF.CH
SHOWOFF.CI
SHRAPNEL.6067
SINCE.A
SPERM.804
SPLASH.A
SPLASH.A (DROPPER)
SPOOKY.B:DE
SPOOKY.C:DE
SPOOKY.D:DE
SPOOKY.E:DE
SUBSTCIPHER.651
SWITCHER.H
SWLABS1.KIT
TEMPLE.I
TERA.2777
TINY.171
TINY.202
TPE.CW
TRIAMBER.2724
TRIVIAL.C.31
TRIVIAL.C.45.F
TRIVIAL.J.93
TWNO.AA:TW
TWOLINES.R
UMB.1760
V.1838
V.2852
V3
VAMPIRE.C:TW
VAMPIRE.H:TW
VICINITY.C:DE
VIS.481
VIS.485
VIVA.A
W95.MEMORIAL.7783
WAZZU.BQ
WAZZU.BS
WAZZU.CV
WAZZU.CW
WAZZU.CX
WAZZU.CY
WAZZU.CZ
WAZZU.DA
WAZZU.DB
WAZZU.DC
WAZZU.DD
WAZZU.DE
WAZZU.DF
WEREWOLF.1158
WEREWOLF.1192
WEREWOLF.1193
XM/FORMAT.A (JOKE)
XM/HIT.C
XM/HIT.E
XM/LAROUX.I
XM/LAROUX.K
XM/LAROUX.L
XM/LAROUX.M
XM/LAROUX.N
XM/LAROUX.O
XM/LAROUX.R
XM/LMV.B (TROJAN)
XM/LMV.C (TROJAN)
XM/TEAM.A
XM/YOHIMBE.B
XRCE.464
XRCV.JO.1125
YOSHA
YOUTH.577
YOUTH.581
YOUTH.987
YOUTH.1000
YOUTH.1004
ZANY.238
ZMB.B


* NEW VIRUSES CLEANED *

This DAT file cleans the following 176 new viruses.
Locations that have experienced particular problems 
with specific viruses are also identified.

_667
_683
_793		(Argentina)
ACE.OW
ALIEN.H
AMMY.A:TW
AZBOO
BANDUNG.BB
BANDUNG.BC
BARROTES.1222	(Spain)
BERLINDS.434
BOX.D
CAP.AO
CAP.AP

CAP.AQ
CAP.AR
CAP.AS
CAP.AT
CAP.AU
CAP.AV
CAP.AW
CAP.AX
CAP.AY
CAP.AZ
CAP.BA
CHAMPAIGNE.706
CHAMPAIGNE.815
CHANGE.A
COLORS.BQ
COLORS.BR
COLORS.BS
COLORS.BT
CONCEPT.BO
CONCEPT.BP
CONCEPT.BQ
CONCEPT.BR
CONCEPT.BS
CVCK1.A (DROPPER)
CYBERTECH.272
CYBERTECH.275
CYBERTECH.578
CYBERTECH.581
DMV.G
DMV.H
DRACULA.B
EBOLA.5921	(Internet)
EIN_VOLK.A
EIN_VOLK.B
EIN_VOLK.C
EMT.A		(Brazil)
ERASER.Q:TW
ERASER.R:TW
FATAL ILLUSION.1337
FRIDAY.F:DE
FRIENDLY.B:DE
GAS.A
GAS.B
GOODNIGHT.D
GOODNIGHT.E
HELPER.I
HEY HUNTER.1087
HOU.A:TW
INCARNATE.A1
INDIA.A
INFLUENZA.A	(US)
KILL.833
LAMAH.A:BR	(Brazil, first Brazilian-Port. language macro virus)
LOX.A		(Europe)
LOX.B
LUNCH.F
MINIMAL.Q
MINIMAL.R
MINIMAL.U
MKC_BOOT
MUCK.O
MUCK.P
MUCK.Q
MUCK.R
MUCK.S
MUCK.T
MUCK.U
MUCK.V
MUCK.W
MUCK.X
NJ-WMDLK1.J
NOACT.468
NOP.L:DE
NOP.O:DE
NOTTICE.A
NPAD.DB
NPAD.DC
NPAD.DD
NPAD.DE
NPAD.DF
NPAD.DG
NPAD.DH
NPAD.DI
NPAD.DJ
NPAD.DK
NPAD.DL
NPAD.DM
NPAD.DN
NPAD.DO
NPAD.DP
NPAD.DQ
NPAD.DR
NPAD.DS
NPAD.DT
NUCLEAR.T
NUCLEAR.U
PARAGUAY.2750
PLAGARIST.2051
POPPY.513
PS-MPC.583	(New Zealand)
PWD.A
RAPI.AM
RAPI.AM1
REN & STIMPY
RHUBARB.B 	(France)
RUMB.610
SHOWOFF.BX
SHOWOFF.BY
SHOWOFF.BZ
SHOWOFF.CA
SHOWOFF.CB
SHOWOFF.CC
SHOWOFF.CD
SHOWOFF.CE
SHOWOFF.CF
SHOWOFF.CG
SHOWOFF.CH
SHOWOFF.CI
SINCE.A
SPLASH.A
SPOOKY.B:DE
SPOOKY.C:DE
SPOOKY.D:DE
SPOOKY.E:DE
SWITCHER.H
SWLABS1.KIT
TEMPLE.I
TWNO.AA:TW
TWOLINES.R
UMB.1760
V.2852
V3
VAMPIRE.C:TW
VAMPIRE.H:TW
VICINITY.C:DE
VIVA.A
W95.MEMORIAL.7783
WAZZU.CV
WAZZU.CW
WAZZU.CX
WAZZU.CY
WAZZU.CZ
WAZZU.DA
WAZZU.DB
WAZZU.DC
WAZZU.DD
WAZZU.DE
WAZZU.DF
XM/FORMAT.A (JOKE)
XM/HIT.C
XM/HIT.E
XM/LAROUX.I
XM/LAROUX.L
XM/LAROUX.M
XM/LAROUX.N
XM/LAROUX.O
XM/LAROUX.R
XM/LMV.B (TROJAN)
XM/LMV.C (TROJAN)
XM/TEAM.A
XM/YOHIMBE.B
ZMB.B

___________
KNOWN ISSUE

1. Legitimate programs that write to the Master
   Boot Record of a disk, such as some disk security
   programs, may be identified by VirusScan as a
   "probable unknown boot sector virus." If this
   problem is encountered, use the /NODDA command-line
   switch. This prevents VirusScan from scanning the
   Master Boot Record of the disk.     

____________
INSTALLATION

* INSTALLING THE PRODUCT *

Perform one of the following installation procedures
depending on which version of VirusScan for DOS you
want to install.

1.  For the installable version of VirusScan for DOS,
    take the following steps:

    a.  Execute the INSTALL.BAT program.
    b.  Follow the on-screen instructions.

    By default, McAfee's installation program makes 
    a directory on the hard disk drive named
    C:\MCAFEE\VIRUSCAN and copies the program files
    to that directory.

    The installation script adds the directory
    to the path statement in your AUTOEXEC.BAT file
    and adds two lines that reference the VShield
    program to provide on-access virus prevention.
    For the most complete virus protection, McAfee
    recommends using the /ANYACCESS switch.

    or  

2.  For the non-installable version of VirusScan for
    DOS, take the following steps:

    a.  Make a directory on your hard disk drive.
    b.  Copy the files to that directory.
    c.  Add that directory to the path statement in
        your AUTOEXEC.BAT file.
                              

* PRIMARY PROGRAM FILES FOR VIRUSSCAN FOR DOS *

Files located in the Install directory:
=======================================

        SCAN.EXE = VirusScan for DOS program
      README.1ST = McAfee information
     PACKING.LST = Packing list
    VALIDATE.EXE = Authenticity validation program
        SCAN.DAT = Virus scan definition data
       NAMES.DAT = Virus names definition data
       CLEAN.DAT = Virus clean definition data
    WHATSNEW.TXT = What's New document
    RESELLER.TXT = McAfee authorized resellers


* TESTING YOUR INSTALLATION *

The Eicar Standard AntiVirus Test File is a combined effort 
by anti-virus vendors throughout the world to come up 
with one standard by which customers can verify their 
anti-virus installations.

To test your installation, copy the following line into its
own file and name it EICAR.COM.

X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*

When done, you will have a 69- or 70-byte file.

When VirusScan is applied to this file, SCAN will report 
finding the EICAR-STANDARD-AV-TEST-FILE virus.

It is important to know that THIS IS NOT A VIRUS. However,
users often have the need to test that their installations 
function correctly. The anti-virus industry, through the 
European Institute for Computer Antivirus Research, has 
adopted this standard to facilitate this need.

Please delete the file when installation testing is 
completed so unsuspecting users are not unnecessarily 
alarmed.


* UNINSTALLING THE PRODUCT * 

Follow the instructions outlined below to uninstall the
installable version of VirusScan for DOS.
                                         
1.  Execute VSHIELD/REMOVE to remove VShield from
    memory, then remove the files from your hard
    drive and remove any lines in your AUTOEXEC.BAT
    file that call VShield. If an error message is
    displayed indicating that VShield could not be
    removed from memory, take the following step. 
        
2.  Edit your AUTOEXEC.BAT file and remove all lines
    that call VShield, then reboot your system. On
    restarting your system, VShield will not be loaded
    into memory and you can remove the files from your
    hard drive.

    Note: If the files are removed from your hard drive
    prior to removing VShield from memory, an error
    message will be displayed until you remove
    VShield from memory or restart your system.

_____________
DOCUMENTATION

For more information, refer to the VirusScan for DOS User's 
Guide, included on the CD-ROM versions of this program or 
available from McAfee's BBS and FTP site. McAfee Document-
ation files are in Adobe Acrobat Portable Document Format
(.PDF) and can be viewed using Adobe Acrobat Reader. This
form of electronic documentation includes hypertext links
and easy navigation to assist you in finding answers to
questions about your McAfee product.

Adobe Acrobat Reader is available on CD-ROM in the ACROREAD
subdirectory. Adobe Acrobat Reader also can be downloaded 
from the World Wide Web at:

http://www.adobe.com/Acrobat/readstep.html

VirusScan documentation can be downloaded from McAfee's BBS
or the World Wide Web at:

http://www.mcafee.com

For more information on viruses and virus prevention,
see the McAfee Virus Information Library, included on the
CD-ROM version of this product or available from McAfee's
BBS and FTP site. A ViaGrafix Interactive Anti-virus
Training program also is available on the CD-ROM version,
or can be purchased from the McAfee website. 

__________________________
FREQUENTLY ASKED QUESTIONS 

Regularly updated lists of frequently asked questions 
about McAfee products also are available on McAfee's 
BBS, website, and CompuServe and AOL forums.
   
Q:  How do I enable McAfee's Centralized Alerting and
    Reporting option?

A:  VirusScan now supports Centralized Alerting and
    Reporting to remote NetWare or Windows NT servers
    running NetShield for Windows NT v2.5.3 and later
    or NetShield for NetWare v2.3.3 and later. To 
    configure this option on your VirusScan client,
    use the /ALERTPATH <directory> option, where the 
    <directory> is the path to the remote NetWare 
    volume or NT directory. From this directory, 
    NetShield can broadcast or compile the alerts 
    and reports
    according to its established configuration.

    NOTE: The client must have write access to this
    <directory> location and the directory must contain
    the NetShield-supplied CENTALRT.TXT file.

    To send a complete alerting file identifying the
    system and user, establish the following environment
    variables or add them to the AUTOEXEC.BAT file.

      Set COMPUTERNAME=<name of computer>
      Set USERNAME=<user name>

    The alert file sent to the server is an .alr text
    file. Upon receipt of the alert file, NetShield NT
    or NetShield for NetWare sends an alert message to
    an adminisrator and/or appropriate personnel.


Q:  How can I scan my Zip drive?

A:  If you are experiencing complications accessing your
    Zip drive, use the /NODDA switch. For example, enter
    SCAN X: /NODDA (where X is the letter of your Zip
    drive). 

    Note: Using /NODDA with the /ADN or /ADL switches 
    may generate errors when accessing empty CD-ROM 
    drives or empty Zip drives. If this occurs, typing 
    F (for Fail) in response to the error messages will 
    allow the scan to continue.


Q:  I have created my own Emergency diskette, how
    can I optimize its performance?

A:  For optimal performance, create a CONFIG.SYS file on
    the boot diskette and add the following lines:

       [CONFIG.SYS]

       DEVICE=HIMEM.SYS
       DOS=HIGH
    
    Also, add the HIMEM.SYS file from the DOS directory
    to the boot diskette. 

    Note: For detailed instructions on creating an Emergency
    diskette, refer to the instructions outlined in your
    online documentation or see FaxBack Document #214.

 
Q:  What does McAfee recommend for systems that have
    low conventional memory?

A:  McAfee recommends using ScanPM for low memory environ-
    ments. ScanPM is a command-line scanner with a reduced
    conventional memory footprint, that operates in
    protected mode command-line environments.

    ScanPM is available for a free evaluation and can be
    downloaded from the online services listed below.


Q:  What is the difference between the VShield DOS TSR
    and VirusScan for DOS?

A: #1  VShield installs itself in memory and stays
       resident in memory to monitor your system for
       viral activity. If an infected program is
       executed or an infected boot sector is accessed,
       VShield will display a warning that a virus
       is present.

A: #2  VirusScan for DOS is an on-demand scanner that
       allows you to perform a complete or partial
       scan of your computer, floppies, and CDs at
       any time. VirusScan for DOS can run customized
       scans through a large set of command-line 
       switches.

 
Q:  How can I run VirusScan for DOS from a NetWare login
    script without running out of memory?

A:  If you are having memory problems when trying to
    run VirusScan for DOS from a NetWare login script,
    take these steps to resolve the issue:

    1.  Rename LOGIN.EXE to LOGIN1.EXE and remove
        any references to VirusScan.
    2.  Create a batch file named LOGIN.BAT.
    3.  On the first line of the batch file, run your
        scan with whatever switches you want to include.
    4.  On the second line of the batch file, run
        LOGIN1.EXE.
 
    By taking these steps, you eliminate the problem
    of having LOGIN.EXE and SCAN.EXE in memory at the
    same time. This allows VirusScan for DOS to run
    prior to accessing the network and allows your login
    script to be processed without complications.


Q:  Can I clean the Master Boot Record (MBR) of a
    Windows NT file system (NTFS) formatted hard drive?

A:  Yes. Take these steps to clean the MBR. Boot the
    Windows NT computer from a virus-free DOS bootable
    (system) diskette. Then run VirusScan for DOS;
    SCAN C: /BOOT /CLEAN from a known virus-free floppy.
    This will clean the NTFS Master Boot Sector and allow 
    Windows NT to successfully reboot from the hard disk
    drive. However, VirusScan for DOS will not be able to
    read the rest of the NTFS partition.

    After starting Windows NT, execute VirusScan for
    Windows NT to detect and clean Windows NT file
    infections.


Q:  Can I update VirusScan's data files to detect
    new viruses?

A:  Yes. If you have Internet access, you can download
    updated VirusScan data files from the McAfee website 
    BBS, or other online resources. To download 
    from the McAfee website, follow these steps:
 
    1.  Go to the McAfee website (http://www.mcafee.com).

    2.  Select Update DAT File in the left hand column
        or frame.

    3.  Scroll down, and click Update Your DAT Files to
        update your virus definition files.

    4.  Data file updates are stored in a compressed form 
        to reduce transmission time. Unzip the files into
        a temporary directory, then copy the files to the
        appropriate directory, replacing your old files.    

    5.  Before performing any scans, shut down your
        computer, wait a few seconds, and turn it on again.

    If you need additional assistance with downloading, 
    contact McAfee Download Support at (408) 988-3832.

Q:  Why is the /NOEMS switch no longer in my VirusScan 
    product?

A:  The /NOEMS switch prevented VirusScan from using both
    expanded and extended memory. Because there are more
    than 15,000 known viruses, VirusScan's database has
    grown considerably. Thus, VirusScan now requires
    extended memory.

______________
CONTACT McAFEE

Contact McAfee's Customer Care department: 

1.  Corporate-licensed customers, call (408) 988-3832
    Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time

    Retail-licensed customers, call (972) 278-6100
    Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time

2.  Fax (408) 970-9727
    24-hour, Group III fax 
		
3.  Fax-back automated response system (408) 988-3034
    24-hour fax

Send correspondence to any of the following McAfee
locations.

    McAfee Corporate Headquarters
    2805 Bowers Avenue			
    Santa Clara, CA 95051-0963		
	
    McAfee Central Office			
    4099 McEwen
    Suites 500 and 700
    Dallas, TX 75244		
						
    McAfee Canada
    139 Main Street, Suite 201
    Unionville, Ontario
    Canada L3R 2G6

    McAfee Europe B.V.			
    Gatwickstraat 25	
    1043 GL Amsterdam				
    The Netherlands	 		

    McAfee (UK) Ltd.
    Hayley House, London Road
    Bracknell, Berkshire
    RG12 2TH
    United Kingdom 

    McAfee France S.A.			
    50 rue de Londres				
    75008 Paris					
    France					
				
    McAfee Deutschland GmbH
    Industriestrasse 1
    D-82110 Germering
    Germany

    McAfee Japan Co, Ltd.
    Toranomon 33 Mori Bldg.
    3-8-21 Toranomon
    Minato-Ku, Tokyo 105
    Japan

    McAfee Korea
    135-090, 18th Fl., Kyoung Am Bldg.
    157-27 Samsung-Dong, Kangnam-Ku
    Seoul, Korea

    McAfee South East Asia
    7 Temasek Boulevard
    The Penthouse
    #44-01, Suntec Tower One
    Singapore 038987
    	
Or, you can receive online assistance through any of the 
following resources:

1.  Bulletin Board System: (408) 988-4004
    24-hour US Robotics HST DS

2.  Internet e-mail: support@mcafee.com

3.  Internet FTP: ftp.mcafee.com

4.  World Wide Web: http://www.mcafee.com

5.  America Online: keyword MCAFEE

6.  CompuServe: GO MCAFEE

Before contacting McAfee, please make note of the
following information. When sending correspondence,
please include the same details.

- Program name and version number
- Operating system type and version
- Contents of your AUTOEXEC.BAT, CONFIG.SYS, and 
  system LOGIN script
- Network name, operating system, and version
- Type and brand of your computer, hard drive, and any 
  peripherals
- Microsoft service pack, where applicable
- Network card installed, where applicable
- Modem manufacturer, model, and baud, where 
  applicable
- Relevant browsers/applications and version number,
  where applicable

- Issue encountered
- Specific scenario where problem occurs
- Conditions required to reproduce problem
- Statement of whether problem is reproducible on demand

- Your contact information: voice, fax, and e-mail

Other general feedback is also appreciated.

Documentation feedback is welcome. Send e-mail to
documentation@cc.mcafee.com.


* FOR ON-SITE TRAINING INFORMATION *
 
Contact McAfee Customer Service at (800) 338-8754.


* FOR PRODUCT UPGRADES *

To make it easier for you to receive and use McAfee's
products, we have established a Resellers program to 
provide service, sales, and support for our products 
worldwide. For a listing of resellers, see the file 
RESELLER.TXT, where applicable, or contact McAfee
Customer Service for resellers near you.


* MCAFEE BETA SITE *

Get pre-release software, including DAT files, through
http://beta.mcafee.com/public/datafiles. You will have
access to Public Beta and External Test Areas. Your
feedback will make a difference.