McAFEE SHIPS LAN SUPPORT CENTER 3.0 HELP-DESK SOFTWARE

Extends integration of BrightWorks network management console

SANTA CLARA, Calif., May 16, 1994--McAfee (NASDAQ: MCAF) today announced
shipment of LAN Support Center, a Windows help desk application that
automates problem-management and resolution on a network, reducing the
cost of LAN support operations. LAN Support Center is fully integrated
into McAfee's flagship product, BrightWorks, a leading PC network
management console.

By organizing the activities of a group of help-desk analysts, LAN Support
Center allows them to log end-user requests as work tickets, assign each a
priority and route each to a support specialist. Tickets may be
customized, annotated and then archived for future reference; management
reports enable supervisors to view work underway at any time. All reports
and tickets are completely customizable in the easy-to-use LAN Suppport
Center. Priced at one-half to one-third the price of other help desk
management products, LAN Support Center lists for $999 per user or $3,999
for a 5-user copy. Upgrades from earlier versions of LAN Support Center
are available at $299 per user.

LAN Support Center supports McAfee's strategy of offering a broad range of
highly integrated Network Security Management tools. These products meet
the rapidly growing needs of LAN administrators to protect network
integrity and manage network assets. Increasingly, the PC network manager
is assuming responsibility for the help desk and support function.

"The shipment of LAN Support Center is a further demonstration of McAfee's
commitment to becoming the largest single-source provider of Network
Security Management tools," said Bill Larson, McAfee's president and CEO.
"The economics of PC LAN management require the automation of network
tasks for administrators to be successful in their jobs."

In further support of McAfee's strategy of delivering best-of-breed
client/server network management solutions, the company announced its
intent to integrate its Help+ client ticket generator as a front-end to
LAN Support Center. Help+ automates the collection of critical workstation
diagnostic information to assist in network administration.

Costs of Software Ownership

A recent report by the Gartner Group revealed that support constituted
almost half - 44 percent - of the total cost of software ownership. By
making information from previous calls available to all network managers
and help desk staff and providing them with easy access to other Network
Security Management products from McAfee, LAN Support Center increases
their ability to resolve problems quickly and accurately.

"McAfee's LAN Support Center combines all the features required for help
desk management into a straightforward Windows application," said Jim
Anuth, network administrator for Rolex Watch USA. "We tested a number of
different help desk products, but when we compared functions, flexibility
and price, we couldn't find one package that could rival LAN Support
Center."

Many corporate responsibilities are converging in support organizations and
changing how businesses set up the support function, according to Patrick
Bultema, director and general manager of the Help Desk Institute, a
training and educational support association of help desk organizations.

"Network management now means everything from remote control and
configuration management to electronic software distribution," he said.
"Businesses want technology to improve efficiency of the support
organization and actually help deliver support to customers. These new
tools coupled with help desk systems enable support and management,
without a phone conversation or visit of support staff to the customer
site."

LAN Support Center is available immediately through McAfee's reseller and
direct channels.

Founded in 1989, McAfee is the world's leading vendor of anti-virus
software and the leader in the emerging Network Security Management
market. Its product line is comprised of award-winning client/server
applications including anti-virus, access-control, asset management,
metering, electronic software distribution, print management, help desk
and remote control software products. The company's products are
distributed electronically through its own on-line service, CompuServe,
America Online, INTERNET, through computer resellers, and through a unique
worldwide network of 152 authorized agents in 65 countries who provide
local sales and technical support. The company is headquartered in Santa
Clara and maintains sales and product development offices in Tinton Falls,
New Jersey.

McAfee Corporate Headquarters
2710 Walsh Ave
Santa Clara, CA 95051-0963
(408) 988-3832,  Fax (408) 970-9727,  BBS (408) 988-4004

East Coast Office
766 Shrewsbury Ave
Jerral Center West
Tinton Falls, NJ 07724
(908) 530-0440,  Fax (908) 530-0622

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