NOVELL EDUCATION ANNOUNCES "NOVELL PRODUCTIVITY SPECIALIST" CERTIFICATION

First Task-Based End-User Certification Ensures that Knowledge Workers Are
Empowered To Use The Tools That Are Changing The Way People Work

June 6, 1995--EDGE '95--Novell Education continues to pioneer industry
standards for training as it rolls out its new Novell Productivity
Specialist certification. This new certification allows end users the
opportunity to prove their competency on Novell applications--a competency
that is becoming more important as organizations rely increasingly on
their software application investments.

"The Novell Productivity Specialist is a crucial component for businesses
looking to maximize their investment in computing, and for end users
wanting to maximize their value, productivity, and employability," said
Carolyn G. Rose, Vice President and General Manager of Novell Education.
"These businesses are crying out for some mechanism that establishes a
standard level of applications competency within their organizations. The
Novell Productivity Specialist certification provides that mechanism. With
it, Novell is creating a standard for assessing end-user applications
productivity."

The Novell Productivity Specialist certification joins Novell's globally
recognized certification programs, which include the industry-leading CNE,
CNA, CNI certifications. The Novell Productivity Specialist certification
will raise the standard of productive, proficient individuals in the
workplace. Novell Productivity Specialists will know more than application
features or single applications. Instead, they will have an understanding
of how the Novell applications suite works together. This allows Novell
Productivity Specialists to focus on tasks rather than on features or
individual applications.

"The Novell Productivity Specialist certification assesses candidates on
their competency in using integrated solutions rather than simply
addressing their knowledge of specific products and features," said
Novell's Rose. "The value of this certification is clear, providing
immediate and long-term benefits for organizations and end users."

This new certification identifies applications users who increase
productivity by using Novell applications as they are meant to be used--as
a fully integrated, cross-product solution. "Industry-wide standalone and
feature-based training are currently available. But what is not as
prevalent--and is needed much more--is integrated, solution-based
training," said Gary Clark, Director of Programs and Services for Novell
Education. "Novell's End User courseware focuses on integrated solutions,
raising the end-user literacy level past single applications, and teaching
people how to use the tools that will help them perform their job more
efficiently and productively."

END USER OBSERVATIONS

"The name Novell has led us in the information systems community to focus
on the measurable development of professional skills in the networking
arena. Novell once again leads us to focus on the development of skills at
the desktop. Such a level of concentration can only lead to more
productive and more professional users of the most innovative business
tool of the twentieth century--applications software," said Larry Smith,
Director, Academic Programs, Georgia Southern University.

"One well-thought out certification program saves the work of a hundred
thousand personnel managers. Why reinvent the wheel?" asked Susan Fenner,
PhD and Manager, Education & Professional Development Professional
Secretaries International. "Certification levels the playing field [and]
defines the league."

"It is no longer enough to know how to create a WordPerfect document.
People have to link information to the database, or have their documents
linked to spreadsheets. This integration capability is no longer optional,
but is a technology people have to know," said Schalee Lodge, Branch
Manager, OfficeTeam.

"Employers are screaming for integration between applications," said Lynn
Weaver, WordPerfect Certified Instructor, J & L Computer Services, Inc. "A
WordPerfect track alone does not make sense for productivity. People need
to know how to pull it all together. They don't just do one thing, they
have to do it all."

"OfficeTeam believes that the Novell certification process will be of
significant value to businesses and employees alike as it provides
reliable, professional standards for measuring an individual's proficiency
on Novell's leading office software," said Andrew G. Denka, Executive
Director, OfficeTeam. "Businesses will benefit by achieving increased
productivity on their software investment while individuals will enhance
their opportunities for career advancement through Novell's skills
certification programs. "OfficeTeam, the leader in specialized
administrative and office support staffing, fully supports Novell
Education's development of professional certification standards for users
of Novell software," Denka said. "This certification is going to help us
create efficiencies," said Don Jenniges Lamb Business Forms.

NOVELL EDUCATION PERSPECTIVE

Novell Education's mission is to drive global pervasive computing through
quality education programs and products. Since 1987, Novell has pioneered
a leveraged model for providing training. Today, Novell training partners
around the globe provide instructor-led training and other self-study
options to student customers. Novell Authorized Education Centers in North
America also offer distance learning via satellite. In 1995, Novell's
1,300 Novell training partners will teach three quarters of a million
student customers. In addition to innovating the leveraged education
model, Novell Education has also pioneered certification in the
information technology area with its industry-leading programs. CNEs are
the global standard for servicing and supporting networking and network
applications; CNAs are the global standard for administering networking
and network applications; and CNIs are the global standard for teaching
networking and network applications. Currently, there are more than
60,000-plus CNEs, as well as 90,000 CNEs "in progress." There are
4,700-plus ECNEs, more than 50,000 CNAs and more than 3,000 CNIs.

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