
 Area: R-USR 
  Msg#: 7618                                         Date: 09-26-94  20:21
  From: Doug Haire                                   Read: Yes    Replied: No 
    To: Ray Bornstein                                Mark:                     
  Subj: 28.8 CONNECTS

 -=> Quoting Doug Haire to Ray Bornstein <=-

 DH> RB|21000 connect seem to be what I am getting. I spoke with USR and
 DH> they |claim that at 26400 and 28.8 requires a larger bandwidth of the
 DH> phone |line clearly placing the blame on poor line conditions. AT&T
 DH> is my long |distance carrier and even when I call USR it's at 24000
 DH> or 21000. 
 DH> It's your phone line, not which carrier you use, in this case. You
 DH> could test this by taking it someone else's location and using their
 DH> phone line but only if you already know their phone line is good.
 DH> There's not much you can do unless the problem is internal to your
 DH> house/apartment. You can disconnect all other phone devices, if any,
 DH> from your line and see if that helps. You can run a phone cord direct
 DH> to the interface box test jack, if it's fairly accessible from a
 DH> window, and see if you get an improvement. You can try a different
 DH> phone cord (strangely enough, that seems to have helped a few people).
 DH> You can try re-terminating your connections (they can get corroded).

 DH> I am fortunate, my usual connection is 26400 with a few 28800's tossed
 DH> in and a few 24000's, I rarely get worse than that.

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