Problem resolution
                   by ResolutionSoftware

Many problems seem insurmountable.  While, like others they have a few common causes.
The purpose of this application is to help you analize problems and determine the
common "root" causes of the problem to identify and resolve the problem
in a timely manner.                                                                                                                                                                  Brainstorming can be a very useful tool.  You dont need this application to do it,   but this application helps to organize the issues that are brought into the open during a brainstorming session.    There are several methods of brainstorming.  Usually brainstorming is used during a meeting of people gathered together as peers, not bosses  and subordinates, even if they are, to list the issues of a problem and determine the best resolution.  Each person in the meeting should contribute to the meeting.   ALL issues  should be listed.  The only bad idea is the one never heard!
First, identify the problem.  Next decide if the issue is a solution, an effect or
cause of the problem.  Then group the causes together to find the root causes and the
resolution of the problem.  

Initial load of software:
Using the set of diskettes labeled "Original install", insert disk #1
and type setup. This will run setup.exe and load your newly aquired
software and databases. 

Minimum requirements:
The minimum requirements needed to use this product are
Windows 3.x operating system and 4 MB of memory.

First time users demonstration:
The database comes pre-loaded with 'test, demonstration' data.
You may try all of the options, reports, graphs, etc. 
When you are finished, chose the main menu option
"Remove all data" to initialize the database for your use.

Please try our other products.
Welcome new or returning customer!
We hope you enjoy this product!

		Sincerely,
			Resolution Software