     Make  sure you have the correct modem picked in the MTEZ setup  screen
<Alt>S.   Also   that   your   speed   is   set   correctly    (2400    for
AFX,AMX,AFC,AMC,FC,FX) (9600 FCV,FXV - 19,200 for V32)

     If  you have set anything in the OPTIONS screen of MTEZ (or  have  the
wrong  OPTION  picked),  it  may  affect  your  dialing  from  the  Dialing
directory. If the modem dials OK when you type ATDTphonenumber in  terminal
mode,  then this is the most likely cause. Go to the Dialing Directory  and
press "O" for Options screen, and then ERASE everything in there except the
'1'  for long distance (or you can erase the 1 also, and put in your  1  in
the dialing directory entry).

     To  use Options, the phone number must be entered in this  format  for
all (incl local) calls.  xxx-xxx-xxx

     If you are using prefix or suffix, and run out of entry space,  remove
spaces  and/or dashes in them (not from the phone entry). If you are  using
several  commas, by setting the comma 'longer' (default is 2 seconds),  you
cam eliminate some commas also. Un User Setup  (press <alt>S ) type  ATS8=5
(5 seconds or larger # if you need it).

     The TOTAL of all digits, Prefix, Phonumber & Suffix is 32 chars.

                                   Don Hinds - Zoom Tech
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