Subject: Enforcing the ADA, A Status Report, April-July 1994

Enforcing the ADA:  A Status Report Update from the Department of
Justice (April-June 1994)

The Americans with Disabilities Act (ADA) is a comprehensive
civil rights law for people with disabilities.  The Department of
Justice enforces the ADA's requirements in three areas --

Title I:   Employment practices by units of State and local
government

Title II:   Programs, services, and activities of State and local
government

Title III:  Public accommodations and commercial facilities

This Status Report Update covers the ADA activities of the
Department of Justice during the second quarter (April-June) of
1994.  Copies of the earlier April 4, 1994, Status Report, which
summarizes all activities up to that date, are available through
the ADA Telephone Information Line.

I.Enforcement

Through lawsuits and both formal and informal settlement
agreements, the Department has achieved greater access for
individuals with disabilities in approximately 250 cases.  Under
general rules governing lawsuits brought by the Federal
Government, the Department of Justice may not file a lawsuit
unless it has first unsuccessfully attempted to settle the
dispute through negotiations.  

A.Litigation

The Department may file lawsuits in Federal court to enforce the
ADA and may obtain court orders including compensatory damages
and back pay to remedy discrimination.  Under title III the
Department may also obtain civil penalties of up to $50,000 for
the first violation and $100,000 for any subsequent violation.

1.  New lawsuits 

The Department initiated, or intervened in, the following
lawsuits.

Title II

Gorman v. Guitars and Cadillacs, L.P.--The Department intervened
in this suit to defend the constititutionality of title II.  The
Department has also filed an amicus brief arguing that title II
covers police arrest procedures.  (See "amicus briefs," below.)

Title III

United States v. Lira Limited Liability Co.--The Department filed
its first lawsuit for violations of the alterations provisions of
title III against the owners of the Barolo Grill, a restaurant in
Denver, Colorado.  The Barolo's owners altered the restaurant in
November 1992 without complying with the ADA when they
constructed a raised dining area with no ramp or lift for persons
who use wheelchairs.  The owners also failed to make any path of
travel modifications, leaving the restaurant's entrance
inaccessible, and failed to remove existing barriers to access
where readily achievable.  

United States v. Pleasant Travel Service, Inc. and Hawaiian
Hotels and Resorts, Inc.--The Department filed its first title
III action against a hotel, the Royal Lahaina Resort, in Lahaina,
Hawaii (on the Island of Maui).  The suit alleges that the owner
and operator of the hotel failed to remove architectural barriers
to access and made alterations to the hotel that did not comply
with the ADA's architectural standards.  The hotel has
approximately 540 guest rooms, suites and cottages, none of which
is accessible to individuals with disabilities.  In addition,
none of the restrooms in the common area of the hotel are
accessible; and there are barriers to access in the hotel's
restaurants, tennis courts and swimming pools.  In undertaking
alterations to the hotel's luau grounds, gift shop, and swimming
pool area, the owner and operator failed to provide accessible
paths of travel to the altered areas.  

2.  Consent decrees

Some litigation is resolved at the time that the suit is filed or
afterwards by means of a negotiated consent decree.  Consent
decrees are monitored and enforced by the Federal court in which
they are entered.

Title III

United States v. Becker C.P.A. Review--In a consent decree
resolving the first case filed by the Department of Justice under
the ADA, Becker C.P.A. Review, which prepares over 10,000
students annually to take the national certified public
accountant exam, agreed to amend its auxiliary aids policy. 
Becker will no longer limit its offered auxiliary aids to
audiotape transcripts prepared for the instructors' use, and will
provide appropriate auxiliary aids and services, including
qualified sign language interpreters and assistive listening
devices, to students with hearing impairments.  The company may
require a student to attend a consultation meeting, at which time
the student would explain his or her individual needs and means
of communication.  Becker would explain the nature of the class
and the proposed auxiliary aid or service.  However, Becker may
request that the student try its proposed aid or service at a
Becker class prior to the session that the student wishes to
attend.  If the student can articulate, based on experience or
skills, why the proposed aid or service will not provide
effective communication, the student will not be requested to try
out the proposed auxiliary aid or service.  Becker also agreed to
appoint a national ADA coordinator and to train its staff
regarding the policy revision; pay $20,000 to the Department of
Justice to be distributed to seven deaf and hearing impaired
individuals, former Becker students; and establish a $25,000
scholarship fund for accounting students who have hearing
impairments at California State University.      

United States v. Harcourt Brace Legal and Professional
Publications, Inc.--A consent decree resolved this suit against
the auxiliary aids policies of Harcourt Brace Legal and
Professional Publications regarding Bar/Bri, the nation's largest
preparatory course for individuals studying for bar examinations. 
The Department's complaint alleged that the Bar/Bri course failed
to provide appropriate auxiliary aids to students with vision and
hearing impairments.  Under the consent decree, filed
simultaneously with the complaint, Harcourt Brace agreed to
establish a detailed set of procedures for identifying and
providing appropriate auxiliary aids and services, including
qualified sign language interpreters, assistive listening
devices, and Brailled materials, to students with disabilities. 
In addition, Harcourt Brace has agreed to pay $28,000 in
compensatory relief.  This award is divided among two students;
the California Department of Rehabilitation, which provided the
interpreter for one of the students; and the individual who
converted the course materials into Braille for the other
student.  Harcourt Brace also agreed to pay $25,000 in civil
penalties, adopt and implement a formal written policy ensuring
that auxiliary aids and services are promptly and properly
provided, educate Bar/Bri staff regarding students with
disabilities, and include information regarding the availability
of auxiliary aids and services for students with disabilities in
its advertising materials.

3.  Amicus briefs

The Department files briefs in selected ADA cases in which it is
not a party in order to guide courts in interpreting the ADA.
Title II

Crowder v. Kitigawa--The Department filed an amicus brief in the
United States Court of Appeals for the Ninth Circuit supporting a
challenge to Hawaii's 120-day animal quarantine program for all
dogs, cats, and other carnivores entering the State.  The brief
argues that title II prohibits discrimination against individuals
with disabilities in all actions of State and local governments,
including the quarantine requirements, not just in the "services"
or "benefits" they provide, and that there are nondiscriminatory
alternatives to the quarantine system which could both protect
against rabies and allow individuals with guide dogs to travel
freely to Hawaii.  Hawaii maintains that the quarantine is
necessary to protect against the introduction of rabies into
Hawaii.  The private plaintiffs, however, allege that the
quarantine discriminates against individuals with disabilities
who use guide dogs by making it virtually impossible for them to
travel to or from Hawaii.  The Federal district court ruled
against plaintiffs who appealed to the United States Court of
Appeals for the Ninth Circuit.     

Gorman v. Guitars and Cadillacs, L.P.--The Department filed an
amicus brief in this case arguing that police arrest procedures
are covered by title II.  The Department also intervened as a
party to defend against allegations that title II is
unconstitutionally vague.  The plaintiff has paraplegia and uses
a wheelchair.  His lawsuit alleges that the owner and operators
of Guitars & Cadillacs, a country western bar, violated his
rights under title III of the ADA by refusing to allow him access
to the bar where the dance floor is located, and by subsequently
having him arrested for trespass when he asserted his right to
remain there.  The plaintiff also alleged that members of the
Kansas City Police Department, the department's chief of police,
and members of the department's Board of Commissioners
discriminated against him under title II of the ADA by a failure
to make the  reasonable modifications in its policies, practices,
and procedures necessary to ensure safety during arrest and
transportation to the police station.  This failure resulted in
personal injuries and damage to the plaintiff's wheelchair while
he was in custody.  

Livingston v. Guice--The U.S. District Court for the Western
District of North Carolina dismissed this case in which the
Department had filed an amicus brief arguing that States may be
sued for damages under title II.  This private suit alleges that
the State of North Carolina and a State court judge violated
title II of the ADA by preventing the plaintiff from entering a
courtroom through the only accessible entrance known to her.    
In dismissing the case, the court held that because of the
doctrine of judicial immunity, the judge, and therefore, the
State could not be held liable.

Ellen S. v. Florida Board of Bar Examiners--The Department filed
an amicus brief supporting a challenge to mental health inquiries
made by the Florida State Board of Law Examiners in certifying
candidates for admission to the Florida Bar.  Florida asks
candidates whether they have ever sought treatment for or been
diagnosed as having a nervous, mental, or emotional condition, or
have ever taken any psychotropic medication.  Bar applicants who
answer affirmatively must sign a consent form authorizing the
release of any and all mental health records.  The amicus brief
argues that the inquiries are unnecessary and that the Board's
procedures unnecessarily impose burdens on people with
disabilities in violation of title II.  

B.  Formal Settlement Agreements

The Department has resolved a number of cases without filing a
lawsuit, by means of formal written settlement agreements.

Title II

Fulton, Missouri--The Department settled a complaint filed
against the Municipal Court for the City of Fulton and the Office
of the Clerk of the Municipal Court.  The complaint alleged that
the city did not ensure effective communications with persons who
are deaf or hard of hearing.  The city has agreed to provide
appropriate auxiliary aids and services; provide training for
personnel; publish a policy that provides reasonable
modifications in policies, practices, and procedures for people
with disabilities; incorporate instructions for obtaining
reasonable modifications in policies, practices, and procedures
into the existing language on its traffic citations; and work
with the county government to ensure that the municipal courtroom
in the county courthouse is accessible. 

Waukesha, Wisconsin--Resolving a complaint by a Waukesha city
alderman who uses a wheelchair alleging that the city hall was
inaccessible, the city agreed to hold its closed deliberations in
the accessible room in which it holds general meetings, renovate
the first floor men's and women's bathrooms to comply with ADA
standards, install two automatic door openers at the building's
front entrance, and renovate a van accessible parking space.  

Berkeley, California--Agreement was reached with the City of
Berkeley, California, to ensure direct access to its 9-1-1
emergency services.  Berkeley will modify its current practices
to ensure that the services provided to individuals who use TDD's
are as effective as those provided to others.  The city will also
install one TDD at each of the answering stations, provide
training of emergency service calls takers in the proper
operation of TDD's, and develop and implement a public education
program to promote the use of 9-1-1 by individuals who use TDD's.

Wadsworth, Ohio--Resolving a complaint alleging that the city
hall and city court were inaccessible to individuals with
mobility impairments, the City of Wadsworth agreed to make
alternative arrangements for program accessibility until a new
city hall is completed in the spring of 1995, upgrade its parking
facilities and entryway to ensure access to individuals with
disabilities, inform and train all city managers and employees on
its policies and procedures for providing accessibility to
individuals with disabilities, and adopt and publish grievance
procedures for prompt and equitable resolution of complaints
alleging actions prohibited by title II.

Alexandria, Louisiana--In response to a complaint alleging that a
person who is deaf was denied effective communication during a
court proceeding because a sign language interpreter was not
provided, the Alexandria City Court agreed to provide auxiliary
aids when necessary for effective communication and adopted a
policy for the provision of sign language interpreters.  A
telecommunication device for the deaf (TDD) was also purchased.

Atlanta, Georgia--The Georgia World Congress Center Authority has
agreed to make significant alterations to the Georgia World
Congress Center, a large convention facility, and one of the
proposed venues for the 1996 Olympic Games.  The alterations
include widening doors to the auditorium; providing accessible
seating for people who use wheelchairs; providing alternatives to
turnstile entrances to food service areas; altering specific
features in designated food service areas; and altering
telephones, restrooms, door hardware, and water fountains.

Genesee County, Michigan--The County Board of Commissioners
agreed to make restroom facilities in the probate court house
accessible to individuals with mobility impairments.

Title III

Anthony's Pier 4 Restaurant, Boston, Massachusetts--Settlement
agreements were reached with the owners and operators of
Anthony's Pier 4 restaurant in Boston, Massachusetts, and three
other restaurants in the Boston area.  Anthony's Pier 4 is one of
the five largest restaurants in the United States.  The
agreements call for a variety of changes to the facilities,
including provision of accessible parking spaces, accessible
entrances, accessible dining areas, and accessible restrooms.  In
particular, the agreement with Anthony's Pier 4 calls for
reconstructing the front of the restaurant to provide an
accessible entrance and accessible restrooms, construction of a
ramp to provide access to an outdoor patio, and installation of a
mechanical wheelchair lift to provide access to the banquet and
meeting rooms on the second floor of the facility.  The other
three restaurants covered by the agreements are in Swampscott and
Yarmouthport, Massachusetts.  At each of those, there will be
accessible parking, an accessible main entrance, accessible
seating areas, and accessible restrooms.  Finally, all of the
restaurants have adopted policies for serving customers with
disabilities.

Arlington, Virginia--Exxon Gas Station in Arlington, Virginia
agreed to provide gas dispensing services to persons with
disabilities and implement a procedure that would ensure that
persons with disabilities could bypass the electronic card reader
devices when dispensing their own gasoline.  Furthermore, Exxon
agreed to install detailed signage describing this procedure.

Hickory, North Carolina--The Department settled a complaint
against the owners of the Life Enhancement Center health club
regarding allegations that the health club had excluded an
individual who uses a wheelchair from the pool and jacuzzi.  The
health club owners later allowed him to use the pool, jacuzzi,
and other equipment, but only if he wore a protective helmet at
any time he was out of his wheelchair.  Several aspects of the
newly constructed facility failed to meet the ADA new
construction  standards.  Under the settlement agreement, the
owners agreed to change their previous policies and to allow
persons who use wheelchairs to use the pool and jacuzzi,
eliminate the protective helmet requirements, and make all
changes necessary to bring the facility into compliance with the
new construction standards by June 15, 1994.

C.  Other settlements

The Department resolves numerous cases without litigation or a
formal settlement agreement.  In some instances, the public
accommodation, commercial facility, or State or local government
promptly agrees to take the necessary actions to achieve
compliance.  In others, extensive negotiations are required. 
Following are some examples of what has been accomplished through
informal settlements.

Title II 

Access to facilities

The entrance to the building housing a New England State law
library was renovated along with the restrooms servicing the
library to make the facility accessible to persons with mobility
impairments.  The library also revised its policy to ensure that
appropriate auxiliary aids and services will be provided when
necessary.

A Colorado county with an inaccessible elevator and restroom in
its court house agreed to install a call button in the elevator
so persons with disabilities can call for assistance, alter the
elevator to carry a greater maximum weight, and make structural
changes to the restrooms.

A western State department of corrections retrofitted a prison
van with a wheelchair lift, developed procedures for providing
physical therapy, constructed a ramp to provide access to a
prison library, and leveled the entrance to a shower in a
cellblock.

Effective communication

A western State department of prisons agreed to reschedule a
parole hearing so that it could provide a sign language
interpreter for an inmate, and agreed to provide a TDD for the
facility where the inmate was housed.

Title III

Access to facilities

A national rental car company is now offering a wide variety of
rental cars equipped with hand controls to customers with
disabilities at all corporately-owned locations across the
country due to the Department's enforcement efforts. 
Additionally, the company is now installing steering knobs free
of charge to customers who request them.  Hand controls and
steering knobs enable persons who have limited use of their lower
extremities to drive.

A Denver restaurant, accessible only by a steep flight of stairs
or by narrow winding corridors, agreed, as a readily 
achievable alternative to barrier removal, to prepare and deliver
meals to persons with disabilities who lived within three miles
of the restaurant and to advertise the availability of this
service.

A Louisiana motel, part of a national franchise, agreed to
provide accessible parking spaces, provide an accessible entrance
to the front lobby, lower a portion of the front desk, and modify
six guest rooms to make them accessible (including two rooms with
roll-in showers).  The complaint alleged that an individual who
uses a wheelchair called the company's 800 reservations number
and requested an accessible room in the Baton Rouge area.  He was
informed that none of the motels associated with the national
franchise in that area had accessible rooms. 

A luxury hotel in a large Virginia city agreed to provide two
accessible restrooms in the lobby area, accessible signage
throughout the building, and six accessible guest rooms.

A retail fabric store in a small California city has modified one
of the store's entrances so that it is accessible to persons with
disabilities.  Wider doors and an opening device were installed
to enable persons with disabilities to enter the store
unassisted.  Appropriate directional signage was also installed.

Small town gas stations in Utah and Wyoming agreed to provide
dispensing services for persons with disabilities and not to
charge prices above ordinary self-serve prices for such services.

An exercise training facility operating on two floors in a large
California city agreed, as a readily achievable alternative to
barrier removal, to open a space on the first floor, which was
ordinarily reserved for personalized training, to persons unable
to gain access to the second floor.  The facility also agreed not
to charge additional fees, unless personalized training was
requested.

An Atlanta, Georgia, location of a national chain restaurant
acquired a portable ramp and installed a doorbell for use by
those persons who need access to the ramp.  Because of the
restaurant's location, installation of a permanent ramp was not
readily achievable.
 
The owners of a shopping center in Lexington, South Carolina,
built a curb ramp and established accessible parking.

A Denver restaurant installed a curb ramp to make the front
entrance accessible.

Effective communication

A large, independent California bookstore agreed to provide sign
language interpreters upon request for poetry readings that it
sponsors and holds at the bookstore.  The store will also specify
that the service is available in its advertising for the poetry
readings.

Four New York performing arts theaters have installed assistive
listening systems, purchased receivers equal in number to at
least four percent of available seats, and posted signs
indicating the availability of these devices.  

An intercity bus company purchased and installed TDD units at
banks of public phones in a large east coast city bus terminal
and agreed to ensure that the TDD's are properly maintained.

Policies and procedures

The Department resolved a complaint against a Jacksonville,
Florida, chain restaurant alleging that the manager of the
restaurant refused to allow a person with a hearing impairment
who was accompanied by a service animal into the restaurant. The
restaurant agreed to educate its employees as to the need to make
reasonable modifications in policies, practices, and procedures
for all people with disabilities, including individuals with
hearing impairments who use service animals.

D.Investigations

The Department is currently investigating over 1000 complaints
against public accommodations and commercial facilities under
title III.  The Department also, on its own initiative, is
reviewing plans for new construction and alterations of various
types of facilities in locations around the country.

In addition, the Department is currently investigating nearly 900
complaints against units of State and local government under
title II.  Seven other Federal agencies are also investigating
title II complaints and may refer cases to the Department of
Justice for litigation.

The Department also has a number of investigations under way
under title I against public employers.  (Enforcement of title I
against private employers is handled by the EEOC.)

II.  Certification of State and local building codes

The ADA authorizes the Department to certify State or local laws
or building codes that meet or exceed the ADA's accessibility
requirements.  This is a voluntary program in which States and
localities can choose to participate.  In a jurisdiction whose
law or code has been certified, when a new public accommodation
or other commercial facility is built, or an existing facility is
altered or expanded, compliance with the local regulations will
give the building owner and other responsible parties rebuttable
evidence of compliance with the ADA if the building's
accessibility is later challenged under the ADA.  The Department
is reviewing requests for certification from the State of
Washington, the City of New York, the State of New Mexico, the
State of Utah, and the State of Florida.

The Department is also reviewing requests for technical
assistance from the Council of American Building Officials (CABO)
on behalf of the American National Standards Institute (ANSI)
A117.1 committee, the Building Officials and Code Administrators
International (BOCA), and the National Parking Association.

Title II Proposed Rule 

The Department of Justice has published in the Federal Register a
proposed rule to amend the regulations implementing title II and
titles III of the ADA.  The Department is currently seeking
public comment on the proposed amendments. Comments must be
received in writing on or before August 19, 1994. The proposal
would adopt the ADA Accessibility Guidelines as the ADA Standards
for Accessible Design for new construction and alterations
covered by title II of the ADA.  Under the proposed amendment,
title II entities would no longer have the option to apply the
Uniform Federal Accessibility Standards.

The proposed rule would also amend the ADA Standards in several
ways and add sections 11 through 14, dealing with judicial,
legislative, and regulatory facilities, detention and
correctional facilities, residential housing, and public rights-
of-way.  Finally, the proposal would publish the amended ADA
Standards for Accessible Design as part 37 of 28 C.F.R., deleting
them from Appendix A of part 36 of 28 C.F.R., and would amend
title III to refer to part 37.

III.  Technical assistance

The ADA requires the Department of Justice to provide technical
assistance to entities and individuals with rights and
responsibilities under the ADA.  The Department encourages
voluntary compliance by providing education and technical
assistance to business, industry, government, and members of the
general public through a variety of means.  

ADA Telephone Information Line

The Department of Justice now provides toll-free "800" service
for both voice and TDD callers who have questions about title II
and title III of the ADA, including the Standards for Accessible
Design.  Under its expanded hours of operations, operators may be
reached from 10:00 a.m. to 6:00 p.m. (EDT), Monday through Friday
(except Thursdays, 1:00 p.m. to 6:00 p.m.).  The system has been
upgraded to accommodate a larger number of callers simultaneously
and to provide Spanish language service.  Callers may hear
recorded information and order materials at any time day or
night.  The information line numbers are:

Nationwide
1-800-514-0301 (voice)
1-800-514-0383 (TDD)

Washington, D.C., area
202-514-0301 (voice)
202-514-0383 (TDD)

Grants

Section 506 requires the Department to provide technical
assistance to entities and individuals  affected by title II and
title III of the ADA.  This section also authorizes the
Department to award grants to individuals and non-profit entities
for the purpose of supplementing the Department's technical
assistance efforts.   

The Department of Justice's solicitation for applications for its
fiscal year 1994 Americans with Disabilities Act (ADA) Technical
Assistance Grant Program was published in the Federal Register on
June 3, 1994.  The ADA Technical Assistance Grant Program is
designed to develop and implement strategies to disseminate
information to entities and individuals with rights and
responsibilities under title II and III of the ADA.  The goal of
the program is to increase understanding of, and facilitate
voluntary compliance with, the ADA nationwide.  Applications will
be accepted until August 2, 1994.  

Publications

Copies of the Department of Justice's regulations for titles II
and III of the ADA, the ADA Questions and Answers booklet, the
ADA Handbook (limited quantities available), and information
about the Department's technical assistance grant program can be
obtained by calling the Department's toll-free ADA Telephone
Information Line at the number listed above or writing to the
address listed below. These materials are available in standard
print, large print, Braille, audiotape, and computer disk.  

U.S. Department of Justice
Civil Rights Division
Public Access Section
Post Office Box 66738
Washington, D.C. 20035-6738

These materials are also available through the Department of
Justice's ADA electronic bulletin board at 202-514-6193.

Copies of the Department of Justice's Technical Assistance
Manuals for titles II and III can be obtained by subscription
from the Government Printing Office. The subscription for the
Title II Manual, which includes annual supplements through 1996,
costs $24. The subscription for the Title III Manual with
supplements through 1996 costs $25. Call the ADA Telephone
Information Line to obtain an order form.

Copies of legal documents and settlement agreements mentioned in
this publication can be obtained by writing to:

Freedom of Information/Privacy Act Branch
Room 7337
Civil Rights Division
U.S. Department of Justice
Washington, D.C. 20530

IV. Other sources of ADA information

The Equal Employment Opportunity Commission offers technical
assistance to the public concerning title I of the ADA.

For ordering documents
1-800-669-3362 (voice)
1-800-800-3302 (TDD)

For questions
1-800-669-4000 (voice)
TDD: use relay service

The U.S. Department of Transportation offers technical assistance
to the public concerning the public transportation provisions of
title II and title III of the ADA.

ADA documents and general questions
202-366-1656 (voice)
202-366-2979 (TDD)

ADA legal questions
202-366-9306 (voice)
202-755-7687 (TDD)

Nat'l Easter Seal Society "Project Action" grant
202-347-3066 (voice)
202-347-7385 (TDD)

Air Carrier Act questions
202-376-6406 (voice)

The U.S. Architectural and Transportation Barriers Compliance
Board, or "Access Board," offers technical assistance to the
public on the ADA Accessibility Guidelines.

ADA documents and questions
800-872-2253 (voice & TDD)
202-272-5434 (voice)
202-272-5449 (TDD)

The National Institute on Disability and Rehabilitation Research
(NIDRR) of the U.S. Department of Education has funded centers in
ten regions of the country to provide technical assistance to the
public concerning title I, title II, and title III of the ADA.

ADA technical assistance
(800) 949-4232 (voice & TDD)

The Federal Communications Commission offers technical assistance
to the public concerning title IV.

ADA documents and general questions
202-632-7260 (voice)
202-632-6999 (TDD)

ADA legal questions
202-634-1808 (voice)
202-632-0484 (TDD)

Complaints and Enforcement
202-632-7553 (voice)
202-632-0485 (TDD)

V. How to file complaints

Title I

Complaints about violations of title I (employment) by units of
State and local government or by private employers should be
filed with the Equal Employment Opportunity Commission. Call
1800-669-4000 for the field office in your area. 

Title II

Complaints about violations of title II by units of State and
local government should be filed with --

U.S. Department of Justice
Civil Rights Division
Coordination and Review Section
Post Office Box 66118
Washington, D.C. 20035-6118
(202) 307-2222 (Voice)
(202) 307-2678 (TDD)

Title III

Complaints about violations of title III by public accommodations
and commercial facilities should be filed with --

U.S. Department of Justice
Civil Rights Division
Public Access Section
Post Office Box 66738
Washington, D.C. 20035-6738

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