|
4.451 bytes |
Service Hints & Tips |
Document ID: GSMH-3DHKKC |
|
This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM ValuePoint - Token Ring, 5250 or 3270 adapter fails
Applicable to: World-Wide
Symptom:
A limited number of PS/ValuePoint 425SX, 433DX and 466DX2 systems may fail to communicate via a Token Ring, 5250 or 3270 adapter.
The systems affected are the 6384 425SX (FXX Models), 433DX (MXX Models) and the 6384 466DX2 (W5X Models).
Problem Isolation Aids:
Diagnostics for the Token Ring, 3270 and 5250 adapter will fail consistently with a diagnostic error or a system hang, due to the inability of the card to initialise during IPL. LAN and Emulator software will fail to load properly and post an error message, or cause the system to hang. Communications with the host or LAN will not be established.
The system boards affected can be identified by the following:
FRU P/N BIOS P/N'S PAL MODULE (LOC.U301)*
52G8780 (433DX) 52G6928/52G6930 59-81109-01 KEN U301
52G8770 (466DX2) 52G6928/52G6930 59-81109-01 KEN U301
52G8752 (425SX) 52G6928/52G6930 N/A
System boards that do not match each of the above criteria are not affected by this problem.
Important:
System board FRU P/N's 52G8770 and 52G8780 with BIOS modules labelled with 52G6928/52G6930, and the following PAL module in location U301 are not affected:
'59-81109-11 KEN U301 REV 2'.
*Note:
From the front of the system unit, position U301 is located on the right edge of the system board, in front of the 486 microprocessor located in position U300. U300 is pictured in the system board layout section of the PS/ValuePoint HMS/R document.
The DASD Tray/Riser support bracket must be removed to view the U301 position.
Fix:
Product engineering is currently developing a field fix for this problem, which will be communicated via this tip as soon as it is available. Current production FRU's do not have this problem.
If the system is failing with a token ring, 5250 or 3270 adapter, and does not match the criteria in this tip, for information please double click here: H101988
H032967 regarding the configuration of these adapters in a ValuePoint system. If the problem persists, utilise normal problem determination procedures to isolate the failing FRU, and if necessary, open an incident.
SAS KEYWORDS:
PSVP PSVPCOMM PSVPERR PSVPADPT
PSY2 PSY2COMM PSY2ERR PSY2ADPT
VALUE POINT VALUEPOINT P/N52G8780 P/N52G8770
P/N52G8752
|
Search Keywords |
| |
|
Hint Category |
Adapter Cards, Retain | |
|
Date Created |
23-02-94 | |
|
Last Updated |
01-05-98 | |
|
Revision Date |
30-04-99 | |
|
Brand |
IBM PC | |
|
Product Family |
ValuePoint | |
|
Machine Type |
6384 | |
|
Model |
various | |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
H04655 | |
|
Reverse Doclinks |