4.456 bytes |
Service Hints & Tips |
Document ID: RMIE-3A2E8R |
IBM PC330/PC350 - Windows 95 boots to setup utility
Applicable to: World-Wide
Symptom :
IBM PC 300 Series 6576/6586 systems may boot to the Setup Utility following a shutdown and reboot of the Windows95 operating system. The system contains an IBM Auto 16/4 Token Ring Adapter and an ISA Creative Labs SoundBlaster 16 adapter.
The system will enter the Setup Utility on each boot cycle which prevents the use of the system.
Problem Isolation Aids :
If the SoundBlaster 16 adapter is set to I/O address "220" (default I/O address) and the IBM Auto 16/4 Token Ring adapter is in "manual mode" and set for "primary" which is I/O address A20, an I/O address conflict exists which may cause the SoundBlaster card to respond when the Token Ring adapter is being accessed.
Fix :
1. Reset CMOS by turning ON switch 4 of switch block SW1. Power the system ON and allow it to complete POST (beep code). Power the system OFF and return switch 4 to the OFF position.
2. Set switch 5 of SW1 to the ON position. This will prevent the system from accessing the Setup Utility at power-on.
3. Change the I/O base address of the SoundBlaster 16 card to and address other than 220.
4. Insert the LANAID diskette that ships with the IBM Auto 16/4 Token Ring adapter. Load the LANAID program and set the adapter for "enhanced" or "PnP" mode.
Remove the LANAID diskette and re-ipl Windows95. Verify proper operation of the Auto 16/4 Token Ring adapter and the SoundBlaster 16 adapter.
5. Power OFF and return switch 5 of SW1 to the OFF position.
6. (Optional) Install Windows95 Service Pak 1 which is available from Microsoft. Service Pak 1 will change the way Windows95 handles resource conflicts.
Service Pak 1 may be downloaded from the Microsoft Home Page on the Internet at the following URL:
http://www.microsoft.com/
For further information on a similar subject, DoubleClick on the links below :
PC330/350 - Win95 boot problem solution -
PC300 - Reboots or boots to Setup utility -
SAS Keywords :
PSVP PSY2 PSVPOEM PSY2OEM
PSVPADPT PSY2ADPT SOUND BLASTER ISA 16
D/T6586 CONFIGURATION PSVPERR PSY2ERR
Search Keywords |
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Hint Category |
Retain, Windows 95 | |
Date Created |
01-10-96 | |
Last Updated |
11-05-98 | |
Revision Date |
23-04-99 | |
Brand |
IBM PC | |
Product Family |
PC 330, PC 350 | |
Machine Type |
6576, 6586 | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
H062669 | |
Reverse Doclinks |