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Service Hints & Tips

Document ID: RMIE-38RDE9

IBM PC330/PC350 - Reboots or boots to setup utility

Applicable to: World-Wide

Symptoms :
IBM PC 300 Series 6576 or 6586 systems may intermittently boot to the systems Configuration/Setup Utility or reboot after loading the operating system.

Problem Isolation Aids :
This failure has been reported on systems using OS/2 and Windows 95. The failure does not occur while using DOS or Windows 3.x.

Fix :
Perform all system diagnostics and checkouts using the PC 300/700 HMM and QAPlus/Pro Advanced Diagnostics. Upon successful completion of the diagnostic routines, begin eliminating the adapters and the system base hardware, including the processor, one part at a time to isolate the failing FRU.

If the failure persists, continue normal problem determination procedures.

For further information on a similar subject, DoubleClick on the links below :
PC330/PC350 - Win95 boot problem solution -
PC330/PC350 - Windows95 boots to Setup Utility -


SAS Keywords :
PSVP PSY2 PSVPPROG PSY2PROG
PSVPERR PSY2ERR PC 330 IBMPC
PC 330 PC 350 D/T6586

Search Keywords

Hint Category

OS/2, Windows 95

Date Created

21-08-96

Last Updated

17-04-98

Revision Date

15-04-99

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6576, 6586

Model

Various

TypeModel

Retain Tip (if applicable)

H133688

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