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2.122 bytes |
Service Hints & Tips |
Document ID: DETR-443JMS |
Aptiva - 2140/2142 Diagnostics - Mouse
Applicable to: World-Wide
Note: A sticking keybutton can cause the mouse to operate incorrectly. If you suspect this, go to "Keyboard" 
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001
– Check the mouse connection and reseat the cable in the correct plug.
– Insert the Diagnostics and Utilities CD into the CD/DVD-ROM drive.
– Power-off the system unit.
– Make sure the mouse ball turns freely.
– Power-on the system unit.
– Make a note of any error messages, then press Esc.
– Select Advanced Diagnostics from the Main Menu.
– Select Interactive Test from the Main Menu.
– Select Mouse from the menu.
– Perform the mouse test.
002 - DO THE MOUSE DIAGNOSTIC TESTS RUN WITHOUT ERRORS? (Yes - Go to Step 004, No - Go to Step 003)
003
– For Type 2140, replace the mouse. If symptoms remain, replace the system board.
– For Type 2142, Power-off the system and connect the keyboard and mouse to the system board. Run the mouse tests again. If symptom remains, replace the mouse. If the mouse tests run without errors while connected to the system board, replace the Media Console client card. Reconnect the keyboard and mouse to the Media Console
004
– The system unit is operating normally.
– If the symptom remains, replace the mouse.
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Document Category |
Input Devices, Diagnostics | |
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Date Created |
12-01-99 | |
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Last Updated |
12-01-99 | |
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Revision Date |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2140, 2142 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |