4.187 bytes

Service Hints & Tips

Document ID: RMIE-3G8GC8

Aptiva - 2136 Diagnostics - Undetermined problems

Applicable to: World-Wide

Undetermined Problem
If an error code is present, go to "Index of Symptoms, Messages, Error Codes, or Beeps" . If no error code is present, continue with this check. Check the power supply voltages. If the voltages are correct, return here and continue with the following steps:
1. Power-off the system unit.

2. Perform the following checks, one by one, until you have isolated the problem FRU
ÀCheck all system board jumper positions and switch settings.
ÀCheck all adapter card jumper positions.
ÀCheck all device jumper positions.
ÀCheck all cables and connectors for proper installation.
If the jumpers, switch settings, and voltages are correct, return here and continue:

3. Remove or disconnect the following, one at a time:
ÀNon-IBM devices
ÀExternal devices
ÀAudio-I/O card
ÀAny adapters
ÀModem card, if installed
ÀRiser card
ÀCD-ROM drive
ÀDiskette drive
ÀHard disk drive
ÀSIMM
ÀCPU
ÀSystem board

4. Power-on the system unit.

5. Repeat steps 1 through 4 until you find the failing device or adapter.
If the symptom changes, go to "Index of Symptoms, Messages, Error Codes, or Beeps" or to the check procedure for the last item tested.
Replace the last item tested if the system operates normally after removing the last item.

Search Keywords

Hint Category

Diagnostics

Date Created

17-04-97

Last Updated

17-02-99

Revision Date

16-02-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2136

Model

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes