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29.301 bytes |
Service Hints & Tips |
Document ID: MCGN-3UDJFR |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
Netfinity3500 - ECA019: Planar replacement for 333MHz processor upgrade
Applicable to: World-Wide
PURPOSE:
This ECA provides for the replacement of the System Planar in Netfinity 3500, type 8644-1xx/2xx systems that are being
upgraded with 333MHz processor(s).
This ECA is "As Required".
This ECA will expire November 30, 2004.
FEATURES:
|
Type, |
With |
Machines Affected |
B/M to be |
Service |
System |
|
8644 |
B/M0000000 |
USA: |
B/M0000000 |
01.5 |
01.0 |
PHYSICAL CHECK:
All of the following must be true for this ECA to apply:
- The system is a Netfinity server Type 8644 model 10U, 20U, 21U, 29U, 10X, 20X, 21X configured with a System Planar
FRU p/n93H7269 (FRU p/n is located at the bottom right corner of Planar).
- The customer has proof of purchase for a 333MHz Processor Option p/n01K8025 (MFG p/n01K3135*) for purpose of upgrading the system to 333MHz.
-----------OR----------------
The system experiences hangs with no video after upgrading to one or two 333MHz Processors.
* The 333MHz Processor MFG p/n01K3135 is located (starting with the 4th character) as follows on a Bar Code Label attached to the processor:
PREREQUISITES:
NONE.
COMPANION:
See RETAIN Record #H012700 for related Symptoms / Fix on the 233 and 266MHz systems.
See RETAIN Record #H163554 for ECA018 instructions to Flash the system BIOS to revision level 29a or higher.
DETAIL:
Engage the following procedure if the system holds true to the Physical Check Criteria section of this document:
Note: The required System Planar FRU p/n08L0046 ships with a Netfinity 3500 BIOS Flash Update Diskette version 1.29, revision 29a (or higher).
Planar Replacement and Processor Upgrade:
1. Save the CMOS configuration on the original Planar to diskette, using the procedure listed in the Readme.1st file located on the Netfinity 3500 BIOS Flash Update Diskette.
2. Power down the system and any connected peripherals. Disconnect the power cord feeding power to the system as well as the power cord(s) feeding power to any connected peripherals.
3. Remove the system cover.
4. Note the location of and remove any adapters located on the System Planar.
5. Remove the existing Microprocessor(s) and companion processor bus terminator card (if only one Microprocessor was installed). Refer to the "Netfinity 3500 Hardware Maintenance Manual" (p/n05L1908) section on "Installing or Replacing Microprocessors".
6. Remove the System Planar FRU p/n93H7269.
7. Set the Microprocessor speed switches located at the lower right corner of the new replacement System Planar FRU p/n08L0046 for 333MHz operation as identified in the following diagram:
8. Install the new replacement System Planar into the System.
Note:
When installing the replacement Planar FRU p/n08L0046, care must be taken to avoid bending the metal "fingers" on the EMC shield. When properly seated, thin metal "fingers" will be in place over the USB, mouse/keyboard, and Ethernet port connectors. For installation of the System Planar, first, angle the System Planar downward and under the EMC shield "fingers" to prevent bending or damaging the "fingers."
9. Install the 333MHz Microprocessor(s) Option p/n01K8025 and the processor bus terminator card from the original System Planar (if only one Processor is to be installed). Use the Air Baffle that ships with the 333MHz Processor Option. Refer to the "Netfinity 3500 Hardware Maintenance Manual"(p/n05L1908) section on "Installing or Replacing Microprocessors".
10. Re-install any Adapters that were removed in step 4 to their original locations.
11. Install the System Cover.
12. Connect the Power Cord to the System and the Power Cord(s) to any Peripheral(s) connected to the System.
BIOS Update:
13. Insert the Netfinity 3500 BIOS Flash Update Diskette in the floppy drive, then turn the power on.
14. Resolve any configuration or POST startup error messages following the on screen instructions.
*********************************************************************************
DO NOT DISTURB THE BIOS FLASH PROGRAM UNLESS PROMPTED
*********************************************************************************
15. When the BIOS update is complete, remove the diskette from the floppy drive, and press <Enter> to restart the system.
Initialization and Setting Defaults:
16. Refer to the "Important Instructions when replacing the 8644's System Board" section of the Readme.1st file located in the Netfinity 3500 BIOS Flash Update Diskette.
Restore Customer's CMOS if backed up in step 1:
17. Follow the procedure in the readme.1st file located in the Netfinity 3500 BIOS Flash Update Diskette to restore the CMOS configuration.
18. Initialization of the replacement system board is now complete.
NOTES:
This ECA is "As Required".
This ECA will expire November 30, 2004.
USA:
IBM TSS CE's should record all time and parts to Service Code 33, ECA019, Other Office 990.
EMEA:
IBM PSS CE's should record all time and parts to Service Code 33, ECA019, Other Office 990.
Business Partners use warranty claim type 5 (ECA), and quote ECA number SK (2 character code used due to CPPS restrictions).
Dealer Information:
USA:
This ECA is only required if upgrading the Netfinity 3500 server to 333mhz, and does not include the 333Mhz Option p/n01K8025, and will not be applied unless proof of purchase for the Option is provided.
Other Information:
Customers may arrange to have this ECA installed by calling 1-800-IBM-SERV. Request that ECA019 be installed.
SAS KEYWORDS:
PSY2, PSY2ECA, ECA019, ECA, 019, SERVICER ONLY, 333MHZ, 333, MHZ, D/T8644, 93H7269, 08L0046, 01K8025, UPGRADE, NETFINITY, 3500, 01K3135, VIDEO, HANG, 12A1, H106654, ECA019
|
Search Keywords |
PSY2, PSY2ECA, ECA019, ECA, 019, SERVICER ONLY, 333MHZ, 333, MHZ, D/T8644, 93H7269, 08L0046, 01K8025, UPGRADE, NETFINITY, 3500, 01K3135, VIDEO, HANG, 12A1, H106654, ECA019 | |
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Hint Category |
ECA, Retain | |
|
Date Created |
11-05-98 | |
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Last Updated |
12-06-98 | |
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Revision Date |
11-06-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 3500 | |
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Machine Type |
8644 | |
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Model |
10U; 20U; 21U; 29U; 10X; 20X; 21X | |
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TypeModel |
| |
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Retain Tip (if applicable) |
H106654 | |
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Reverse Doclinks |
Date last altered: A98/06/09, Owning B.U.: USA, USA=A, EMA=A, AFE=A |