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Service Hints & Tips |
Document ID: DETR-43VS2N |
Aptiva - 2137/2138 Diagnostics - Undetermined problems
Applicable to: World-Wide
If an error code is present, go to "Index of Symptoms, Messages, Error Codes, or Beeps" by clicking here - . If no error code is present, continue with this check.
Check the power supply voltages (see "Power Supply Cable Connector Specifications" on page 5-18 of the HMM). If the voltages are correct, return here and continue with the following steps:
1. Power off the system unit.
2. Perform the following checks, one by one, until you have isolated the problem FRU (refer to "Parts/Test Point Locations" on page 5-1 of the HMM for locations):
À Check all system board jumper positions and switch settings.
À Check all adapter card jumper positions.
À Check all device jumper positions.
À Check all cables and connectors for proper installation.
If the jumpers, switch, and voltage settings are correct, return here and continue:
3. Remove or disconnect the following, one at a time:
À Non-IBM devices
À External devices
À Any adapters
À Modem card, if installed
À CD-ROM drive
À Diskette drive
À Hard disk drive
À DIMM
À Processor
À System board
4. Power on the system unit.
5. Repeat steps 1 through 4 until you find the failing device or adapter.
If the symptom changes, go to "Index of Symptoms, Messages, Error Codes, or Beeps" by clicking here - or to the check procedure for the last item tested.
Replace the last item tested if the system operates normally after removing the last item.
Search Keywords |
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Hint Category |
Diagnostics | |
Date Created |
06-01-99 | |
Last Updated |
18-02-99 | |
Revision Date |
18-02-2000 | |
Brand |
IBM Aptiva | |
Product Family |
Aptiva | |
Machine Type |
2137, 2138 | |
Model |
all | |
TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |