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Service Hints & Tips

Document ID: DETR-443JYV

Aptiva - 2142 Diagnostics - Media console drive devices

Applicable to: World-Wide

Problems with the 3.5-in. diskette drive, the CD/DVD-ROM drive, keyboard, mouse, the On/Off switch, or the hard disk drive LED might be caused by the Media Console.

Multiple error codes can also be the result of a loose Media Console cable or defective host or client cards. If the system unit powers up with some or all of the following POST error codes, the Media Console might be at fault. Depending on service procedures, replace either the Media Console FRU parts or the Media Console unit.

1780 Hard disk error
5803 Keyboard error
5806 Diskette drive error
5886 Pointing device error


If you receive multiple POST codes:
1. Check the installation of the Media Console cable on the host card.
2. Check the installation of the cable from pin J33 on system board A-1 or pin J23 on system board A-2. See "System Board LayoutùType A-2" for more information.
3. Check the installation of the power connector from the power supply to the host card.

If the problems persist see "Diagnostic Aids" on page 3-1 of the HMM for more information.

Search Keywords

Hint Category

Diagnostics, CD-ROM Drives, Diskette Drives, Input Devices, Power, Media Console

Date Created

12-01-99

Last Updated

25-02-99

Revision Date

25-02-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2142

Model

all

TypeModel

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