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2.500 bytes |
Service Hints & Tips |
Document ID: DETR-43VRQN |
Aptiva - 2137/2138 Diagnostics - Mouse
Applicable to: World-Wide
NOTE: A sticking key button can cause the mouse to operate incorrectly. If you suspect this, go to "Keyboard" by clicking here - 
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001 - START
- Make sure that the mouse ball turns freely.
- Make sure that the mouse plug connects properly.
002 --
Power off the system unit.
- Insert the diagnostics diskette into the diskette drive.
- Power on the system unit.
- Select Interactive Tests menu, then execute Mouse test.
003 - DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM? (YES, READ AHEAD. NO, GO TO STEP 011)
- Test right (left) button and check if right (left) button works.
004 - DOES THE MOUSE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 007)
- Test mouse cursor movement.
005 - DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y COORDINATES CHANGED? (YES, READ AHEAD. NO, GO TO STEP 006)
- Mouse is functioned normally.
- End.
006 --
Power off the system unit.
- Open mouse bottom cover and clean track ball.
- Go to step 002.
007
- Power off the system unit.
- Check the mouse plug.
008 - ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG? (YES, GO TO STEP 010. NO, READ AHEAD.)
- Try with a known good mouse.
009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES, READ AHEAD. NO, GO TO STEP 010.)
- Replace the system board.
- End
010 --
Replace the mouse.
- End.
011 --
Exit diagnostics program.
- Ensure that the mouse driver is properly installed.
- Go to step 002.
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Hint Category |
Input Devices, Diagnostics | |
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Date Created |
06-01-99 | |
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Last Updated |
07-01-99 | |
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Revision Date |
07-01-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2137, 2138 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
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