2.500 bytes

Service Hints & Tips

Document ID: DETR-43VRQN

Aptiva - 2137/2138 Diagnostics - Mouse

Applicable to: World-Wide

NOTE: A sticking key button can cause the mouse to operate incorrectly. If you suspect this, go to "Keyboard" by clicking here - .

001 - START
- Make sure that the mouse ball turns freely.
- Make sure that the mouse plug connects properly.

002 --
Power off the system unit.
- Insert the diagnostics diskette into the diskette drive.
- Power on the system unit.
- Select Interactive Tests menu, then execute Mouse test.

003 - DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM? (YES, READ AHEAD. NO, GO TO STEP 011)
- Test right (left) button and check if right (left) button works.

004 - DOES THE MOUSE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 007)
- Test mouse cursor movement.

005 - DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y COORDINATES CHANGED? (YES, READ AHEAD. NO, GO TO STEP 006)
- Mouse is functioned normally.
- End.

006 --
Power off the system unit.
- Open mouse bottom cover and clean track ball.
- Go to step 002.

007
- Power off the system unit.
- Check the mouse plug.

008 - ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG? (YES, GO TO STEP 010. NO, READ AHEAD.)
- Try with a known good mouse.

009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES, READ AHEAD. NO, GO TO STEP 010.)
- Replace the system board.
- End

010 --
Replace the mouse.
- End.

011 --
Exit diagnostics program.
- Ensure that the mouse driver is properly installed.
- Go to step 002.

Search Keywords

Hint Category

Input Devices, Diagnostics

Date Created

06-01-99

Last Updated

07-01-99

Revision Date

07-01-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2137, 2138

Model

all

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes