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Document ID: LWIK-3NJQ9Q

TP 380,385,560,760E/ED/EL/ELD/XD,765 - Bios Fix for Multiple Hang Condition

Applicable to: World-Wide

Abstract: (BIOS) FIX MULTIPLE THINKPAD PRODUCT HANG CONDITION.

Text:
A new BIOS level has been released that corrects hang conditions occurring during battery operation on the following ThinkPad device types.

9547 765L, 760EL, 760ELD, and XL.
9546 765D, 760E, 760ED, and 760XD.
2640 560, 560E.
2635 385D, 385ED, 380, 380D, 380E, and 380ED.

NO OTHER THINKPAD SYSTEM MODELS ARE EFFECTED.

This BIOS upgrade does not pertain to hangs occurring during AC operation, so normal problem determination procedures should be used to correct hangs occurring during AC power mode.
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The BIOS upgrade should be installed immediately to prevent any future hang related incidents during battery operation.
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The condition is not operating system dependent - error messages will be reported by each operating system's normal error reporting methods. Because the hang condition can occur during various segments of operation, the operating system's reported errors may vary.

The 9546 / 9547 765/760 ThinkPad BIOS upgrade eliminates any potential system hang instances by disabling the stop clock function. This may cause up to a 3 percent decrease in battery run down time during certain types of system use. The actual results during all operations will be at or above our published battery run down specifications.

The 2635 380 and 2640 560 BIOS upgrade changes the stop clock implementation in BIOS to correct the hang condition. This has no battery run down effect.

The new BIOS level is customer installable and is located on the IBM PCCO BBS and the IBM BBS area on the world wide web. The upgrade file is titled:

SYTPM103.EXE for the ThinkPad 2635 380/385
SYTPK109.EXE " " " 2640 560
SYTPI102.EXE " " " 2640 560E
SYTPG201.EXE " " " 9546 / 9547 760 without XGA
SYTPH201.EXE " " " 9546 / 9547 760 with XGA

Click on your specific machine type to download the latest BIOS.

Machine Type

BIOS Name

SPSD Ver.

BIOS Date

9546,9547 XGA

SYTPH201

2.00 or later

8/15/97 or later

9546,9547 SVGA

SYTPG201

2.00 or later

8/15/97 or later

2640 (560E)

SETPK102

1.02 or later

9/03/97 or later

2640 (560)

SYTPK109

1.09 or later

9/03/97

2635

SYT38103

1.03 or later

9/03/97



Search Keywords

Hint Category

BIOS

Date Created

05-11-97

Last Updated

30-06-98

Revision Date

24-06-99

Brand

IBM ThinkPad

Product Family

ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 560, ThinkPad 560E, ThinkPad 760E, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D

Machine Type

2635, 2640, 9546, 9547

Model

Various

TypeModel

Retain Tip (if applicable)

H057308,H161335

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