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6.454 bytes |
Service Hints & Tips |
Document ID: RMIE-3G8GZR |
Aptiva - 2136 Diagnostics - Device presence test
Applicable to: World-Wide
Device Presence by Diagnostics Program Test
001 - Start
-Insert the Bootable Diagnostics Diskette into the diskette drive.
-Power-off the system unit.
-Power-on the system unit, and check for the following responses:
1.One short beep after POST completed.
2.Diagnostic program main menu screen.
002 - DO ANY POST MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMS APPEAR? (Yes, Read ahead. No, go to step 003)
-Go to "Index of Symptoms, Messages, Error Codes, or Beeps" 
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003 -
-Select Utility on the menu.
-Select and execute Tech Support Form on the menu to generate a hardware configuration list.
-Compare the Tech Support Form screen with the actual devices installed in the system unit.
Note:If necessary, remove the cover and visually compare the devices installed in the system unit to those shown in the Tech Support Form.
004 - DOES THE Tech Support Form CORRECTLY IDENTIFY THE DEVICES INSTALLED IN THE SYSTEM UNIT? (Yes, Read ahead. No, go to step 005)
-The Tech Support Form shows only those devices supported by the Diagnostics Diskette and only factory-installed devices for the model you are servicing.
-If a device is missing from the list and is not factory installed, refer to the service manual provided for that device. (Refer to the Appendix B, "Model/Monitor Configurations and FRU Part Numbers" to determine the factory-installed devices in the model you are servicing.)
-If a factory-installed drive device or adapter card is not listed in the Tech Support Form, go to "Diagnostics for Factory-Installed Riser Card, or Audio-I/OWave Table Card Not Supported by Diagnostics Diskette"
-End
005 -
-Select Diagnostics from the Main Menu.
-Select and execute All Tests from the Diagnostics Menu.
006 - DOES THE TEST FINISH WITHOUT failure? (Yes, Read ahead. No, go to step 007)
-The Diagnostic \ All Test did not detect a failure. If the system still displays a failure:
ÀCheck all adapter card jumper settings.
ÀCheck all adapter card switch settings.
ÀCheck all adapter card cables and connectors for proper installation.
ÀMake sure all of the above are set correctly and show the correct voltages and continuity. Replace any defective cables or adapter cards.
-Run the Diagnostic \ All Test again.
ÀIf an error or other symptom is displayed, go to "Index of Symptoms, Messages, Error Codes, or Beeps" .
ÀIf no error can be detected or the symptom is intermittent, go to "Undetermined Problem" .
-End.
007 -
-If the last test stops and you cannot continue, first make sure all switches, power connectors, cables, and jumpers are set correctly and show the correct voltages and continuity.
-Make note of any messages, error codes, beeps, or new symptoms. Go to "Index of Symptoms, Messages, Error Codes, or Beeps" .
End
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Hint Category |
Diagnostics | |
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Date Created |
17-04-97 | |
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Last Updated |
17-02-99 | |
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Revision Date |
16-02-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2136 | |
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Model |
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Retain Tip (if applicable) |
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