TP 560/E/X - Windows 98 Upgrade Information

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Service Hints & Tips

Document ID: LWIK-3VHGMD

TP 560/E/X - Windows 98 Upgrade Information

Applicable to: World-Wide

Revision 1.08 6-12-98

For a list of considerations when running Windows 98, click here.

**** IMPORTANT NOTICE ****
This document pertains only to ThinkPad's as a standalone system - i.e., UNDOCKED configuration. It's recommended that all attachable devices, except for an external diskette drive, a CD-ROM drive and a SCSI or PCI card, be removed from your ThinkPad before upgrading to Windows 98. This includes all PCMCIA/CARDBUS LAN, modem, and ATA cards, docking stations, port replicators, and PC Card enablers. If any of these devices are attached to your ThinkPad during the upgrade installation, Windows 98 may not run as explained in this document.

Since the 560x family is not equipped with an internal CD-ROM, an external CD-ROM with a SCSI/IDE PCMCIA card will need to be attached to your computer during the upgrade installation. IBM has successfully tested the following physical configurations on the 560x family when upgraded to Windows 98:

o Sony 6X CD-ROM with Adaptec SCSI II PCMCIA card.
o IBM 20X max CD-ROM with IBM IDE PCMCIA card.

If a different configuration is used than what is listed above, Windows 98 may not run as explained in this document.

This document contains information to assist you in upgrading from Microsoft(1) Windows(1) 95 to Windows(1) 98 operating system on IBM(2) ThinkPad 560, 560E, and 560X systems.

1 - Trademark of Microsoft Corporation
2 - Trademark of IBM Corporation

To install Windows 98 to a blank hard drive, click here.

Table of Contents
Upgrade Guide to Windows 98
Step 1 Before Installing Windows 98
1.1 Backing up your software and data
1.2 How to get updated software from IBM
1.3 Updating your ThinkPad System BIOS (2 mins)
Step 2. Removing Preinstalled Software
2.1 IR support for Microsoft Windows 95, Version 2.0 - applies to 560X only (1 min)
2.2.1 PC Card Director for Windows 95 applies to 560/560E (2 mins)
2.2.2 SystemSoft CardWorks for Windows 95 applies to 560X
2.3 TranXit / TranXit2 - applies to 560/560E/560X (2 mins)
Step 3. Upgrading to Windows 98 (35-50 mins)
3.1 Installing ThinkPad Video device driver for Windows 98 - applies to 560/560E (2 mins)
3.2 Installing ThinkPad Video device driver for Windows 98 - applies to 560X only (2 mins)
3.3 Installing the ThinkPad Utility for Windows 98 - applies to 560/560E/560X (3 mins)

Step 1 Before Installing Windows 98

1.1 Backing up your software and data
In most cases your data will be kept and if you select the option to keep Windows 95 as a backup you have no need to create an additional backup of the Operating System. However, for safety IBM recommends that you backup all important data files to diskette before Upgrading to Windows 98.

1.2 How to get updated software from IBM
Before installing Windows 98 on your ThinkPad, you will need to obtain updated software from IBM. Here's a list of the software you'll need to obtain for your system before installing Windows 98:

Diskette Name

560

560E

560X

System Program Service Diskette for 560 (BIOS)

ThinkPad Utility

Utility features for Windows 95

Video

Video Features for Windows 95/98

Video Features III for Windows 95/98

For a list of all the most recent drivers for the ThinkPad 560, 560E, and 560X click here.

IBM PC Company is providing the updated software through several other channels as follows. It is suggested you get the latest software so that you can set up Windows 98 on your ThinkPad systems with the information described in this document:

1. WWW Server on the Internet
The homepage for IBM PC Company file matrixes is:

http://www.pc.ibm.com/us/support/thinkpad/tpopsys.html

Please note that in each of the installation sections there are links to the locations where you can retrieve the required drivers for that section.

2. FTP Site
The IBM PC Company FTP server address for mobile product software fixes and patches is:
ftp://ftp.infania.net/pccbbs/mobiles

3. IBM PC Company BBS
Use a terminal emulation software and modem to connect the IBM PC Company BBS in the US. The phone number is: 919-517-0001

1.3 Updating your ThinkPad System BIOS (2 mins)
Before installing Windows 98 on your ThinkPad, you are strongly recommended to get the latest ThinkPad System Program Service Diskette and to update your system BIOS. Otherwise, Windows 98 may not run as explained in this document.

1.3.1 Download the System Service Diskette
To determine which System Program Service Diskette to download from IBM's Web site, please match your machine's model to the corresponding 560/560E/560X models listed below or from the table above:

1.3.2 Creating the diskette
1. Download the file to a temporary directory on your hard drive.
1. Insert a blank formatted disk into the floppy drive.
2. Run the file by double clicking on it from Windows Explorer.
3. Follow the instructions on the screen and it will expand the image onto your diskette drive.

After creating the System Program Service Diskette follow the instructions below:

1.3.3 Using the Diskette
Note: You need an AC adapter and a charged battery pack to update the system program. Also, if your computer is attached to a port replicator, docking station, or PC Card Enabler, turn off your computer and detach it before proceeding.

1. Print or display on another computer the instructions that accompany the System Program Service Diskette.
2. Firmly connect the AC adapter to the computer.
3. Insert the System Program Service Diskette into the diskette drive and turn on the computer.
4. Select "Read this first..." from the menu and carefully read the information that appears.
5. Press the ESC key to return to the menu.
6. Select "Update system program" and follow the instruction on the screen.

Warning: Do not turn off or suspend your computer until the update has been completed. IF YOU TURN OFF OR SUSPEND YOUR COMPUTER WHILE THE UPDATE IS STILL IN PROGRESS, THE SYSTEM BOARD MAY HAVE TO BE REPLACED.

After the BIOS update has completed, perform the following steps to make the changes effective:

7. Remove the System Program Service Diskette from the diskette drive and press 'Enter' to restart your computer.
8. Press and hold the 'F1' key until the "Easy-Setup" menu appears.
9. If a password prompt appears, type the correct password.
10. Select 'Config', then press 'Initialize'.
11. Select 'OK' to initialize the system.

Windows 98 Upgrade Information
Note: You need to update the flash BIOS prior to upgrading to Windows 98 on your ThinkPad. In case you have already installed Windows 98 and update the flash BIOS later, you may need to run "Add Hardware Wizard" of Windows 98 once again. If some problem still persists, it is recommended to uninstall Windows 98 after the flash BIOS update and upgrade to Windows 98 again.

Step 2: Removing Preinstalled Software

2.1 IR support for Microsoft Windows 95, Version 2.0 - applies to 560X only (1 min)
If the Infrared support under Windows 95 is not uninstalled before upgrading, it may cause resource and device conflicts under Windows 98. Failing to remove this application before upgrading, may render your IR device inoperable for some applications, once you have upgraded your ThinkPad to Windows 98. Therefore, if this application is installed on your ThinkPad under Windows 95, you should uninstall the IR support for Microsoft Windows 95, version 2.0, before upgrading your computer to Windows 98.

To uninstall this application from your ThinkPad under Windows 95, please follow the instructions listed below:

1. Start Windows 95/98.
2. Click: Start => Settings => Control Panel.
3. Double-click on the Add/Remove Programs applet.
4. If "Infrared support for Windows 95 Version 2.0" is one of the applications listed in the 'Add/Remove Programs' dialog box, highlight "Infrared support for Windows 95 Version 2.0", and click on the Add/Remove... button.
5. Next, click on YES to restart your computer and for the new settings to take effect.

If you have already upgraded your computer to Windows 98, and want to uninstall "Infrared support for Windows 95 Version 2.0" application, please follow the instructions listed above, then to re-enable your system's IR device and ports, please follow the instructions provided below:

Reconfiguring Infrared communication device:

1. Click: Start => Settings => Control Panel.
2. Click on the Add New Hardware icon.
3. Follow the instructions the Hardware Wizard presents to you. Click on Next for the next 2 windows that appear on the screen. Windows will start to search for new hardware.
4. Select the "No, the device isn't in the list" option and click on Next.
5. Select "No, I want to select the hardware from a list" and click on Next again.
6. Highlight Infrared devices and click on Next for the next two windows that appear.
7. Select "Use default ports (recommended)" and click Next - The default COM and LPT port settings provide application support for your system's Infrared device.
8. Click on Finish, and when the Hardware Wizard window closes, restart your computer. The next time you reboot your system, the IR device will be configured and function properly under Windows 98.

Updating the drivers for the Infrared serial COM and printing LPT ports:

1. Start Windows 98.
2. Click: Start => Settings => Control Panel.
3. Double-click on the 'System' icon, then click on the 'Device Manager' tab.
4. If the Ports (COM & LPT) entry isn't expanded, double-click on it. Next, double-click on 'Virtual Infrared COM port'. This will open up a 'Properties - window for the Infrared serial (COM) port.
5. Click on the 'Driver' tab, then click on the Update Driver... button.
6. Click Next for the next 3 windows that appear on the screen - the Infrared Serial COM port driver will be updated.
7. Click Next, then Finish to update the driver. Finally, close the device's property window.
8. Repeat steps 4 through 7 to update the driver for the 'Infrared Printing (LPT) port'. However, in step 4, double-click the 'Virtual Infrared LPT port' entry instead. This time, the driver for the Infrared Printing [LPT] port in step 6 will be updated.
9. Close the "System Properties" window.
10. Restart your computer.

2.2.1 PC Card Director for Windows 95 - applies to 560/560E (2 mins)
The features the PC Card Director provided on your ThinkPad under Windows 95, will not be needed on Windows 98. Windows 98 offers improved PC Card/CardBus support that makes it easier for the OS to discover information about resources and configuring these devices. Therefore, it's recommended that this application be removed from your computer before or after upgrading to Windows 98.

To uninstall the PC Card Director from your ThinkPad, please follow the instructions listed below:

1. Start Windows 95/98
2. Remove all PC Card cards from the system's PC Card slots.
3. Insert the PC Card Director Removal Diskette disk into the diskette drive.
4. Type A:\PCDRMV.EXE in the 'Open' field and click on OK.
5. A window titled, "pcdrmv" will appear on your screen indicating that the PC Card Director is being deleted from your system.
6. When the above window disappears, remove any disk from the diskette drive, and restart your computer.
7. After restarting your system, depending on what type of PCMCIA adapter/socket device your system is using, you may have to perform some additional steps. If the 'MS PC Card Wizard' appears on your screen after restarting your computer, perform the following steps:
a. Click on Next, then Next one last time.
b. Click on Finish to close the PC Card Wizard.

2.2.2 SystemSoft CardWorks for Windows 95 - applies to 560X
The SystemSoft CardWorks/CardWizard application that provided PC Card software for your ThinkPad under Windows 95, will not be supported on Windows 98. Windows 98 offers improved PC Card/CardBus support that makes it easier for the OS to discover information about resources and configuring these devices. Failing to properly uninstall this application after upgrading to Windows 98 will destroy part of Windows environment, thus preventing your computer from running Microsoft's original PC Card driver. Therefore, if a version of CardWorks/CardWizard is installed on your computer under Windows 95, you should uninstall this application before upgrading to Windows 98.

Uninstalling SystemSoft CardWorks before upgrading to Windows 98
To uninstall this application from your ThinkPad under Windows 95, please follow the instructions listed below:

1. Determine whether your version of CardWorks can be uninstalled by Windows 95:
a. Start Windows 95.
b. Click: Start => Settings => Control Panel.
c. Double-click on the Add/Remove Programs applet.
If "SystemSoft CardWorks" is listed in the "Add/Remove Programs" dialog box, continue to step 2. Otherwise, skip to step 3.

2. If CardWorks can be removed through the Add/Remove Programs applet, perform the following steps:
a. Open c:\Windows\system.ini using a text editor, e.g., NOTEPAD. Delete the following 2 lines under the [386enh] section: "device=pcdisk.vxd" and "device=dos16m.vxd". Save the updated file, and close the text editor.
b. Go back to the 'Add/Remove Programs' applet in Start => Settings => Control Panel.
c. Select "SystemSoft CardWorks", and click on the Add/Remove... button.
d. Next, click on YES to confirm the removal of this application and its components.
e. Click on Yes to restart your computer

3. If CardWorks cannot be removed through the Add/Remove Programs applet, perform the following steps:
a. Open an MS-DOS prompt.
b. Type copy \cardwork\pcmcia.ms \Windows\inf\pcmcia.inf and press Enter. Confirm the overwrite.

Note: This is for a previous installation to the default (C:\Cardwork) directory. PCMCIA.MS is in the directory where CardWorks was installed to.

c. Next, remove all CardWorks related drivers for the config.sys file. Open c:\config.sys in a text editor, e.g., NOTEPAD. Delete those lines that refer to the CardWorks directory. Save the updated file, and close the text editor.
d. Remove CardWorks from the start directory by clicking: Start => Settings => TaskBar
e. Select the Start Menu Programs tab.
f. Click on the Remove] button.
g. Next, highlight the "CardWorks" entry and click on the Remove button. Confirm you want to remove this entry.
h. Click on Close of the "Remove Shortcuts/Folder" window, then click on OK on the "Taskbar Properties" window.
i. Restart your computer.

Uninstalling SystemSoft CardWorks after upgrading to Windows 98
After the Windows 98 Setup program has detected and configured all hardware devices on your computer, the following error message may appear on your screen:

"VFAT Device Initialization Failed"
A device or resource required by VFAT is not present or is unavailable.
VFAT cannot continue loading.
System halted.

If this message appears on your screen, please perform the following steps provided below to recover from this problem. This problem arises due to Windows 98 trying to load certain drivers needed for the SystemSoft CardWorks application.

1. Power off and restart your machine.
2. The next time you restart your machine, the "Microsoft Windows 98 Startup Menu" will appear on your screen.
3. Select or highlight "Safe mode" and press ENTER.
4. Click on OK to verify Windows 98 is running in safe mode.
5. To manually remove the SystemSoft CardWorks application from your computer, please follow the steps provided below:

j. Remove all CardWork related drivers for the config.sys file. Open C:\config.sys in a text editor, e.g., NOTEPAD. Delete those lines that refer to the CardWorks directory. Save the updated file, and close the text editor.

Note: The letter (C:) is the drive designation where your system's current/active config.sys file is located.

k. Remove CardWorks from the start directory by clicking: Start => Settings => TaskBar & Start Menu...
l. Click on the Start Menu Programs tab.
m. Click on the Remove.. button.
n. Next, highlight the "CardWorks" entry and click on the Remove button. Confirm you want to remove this entry.
o. Click on Close of the "Remove Shortcuts/Folder" window, then click on OK on the "Taskbar Properties" window.
p. Restart your computer.
q. SystemSoft CardWorks is now removed from your computer.

6. The next time you restart your computer, Windows 98 will automatically start in 'Normal' mode.

If the above VFAT error doesn't occur on your 380x/385x ThinkPad model, please follow the instructions provided below to uninstall the SystemSoft CardWorks application from your ThinkPad under Windows 98:

1. Start Windows 98.
2. Click: Start => Programs => MS-DOS Prompt.
3. At the prompt, type copy c:\windows\inf\pcmcia.inf c:\windows\temp, then press Enter.
4. Click: Start => Settings => Control Panel. Double-click on Add/ Remove Programs icon.
5. Select "SystemSoft CardWorks" and click the Add/Remove... button. Follow the instructions on screen to restart your computer.
6. Click: Start => Programs => MS-DOS Prompt.
7. At the prompt, type copy c:\windows\temp\pcmcia.inf c:\windows\inf, then press Enter.
8. Type y and press Enter to overwrite the file.
9. Click: Start => Settings => Control Panel. Double-click on the System icon, the click on the Device Manager tab.
10. Locate the 'PCMCIA socket' and click '+' mark to expand it.
11. Select each Texas Instruments PCI - 1250 CardBus Controller listed under 'PCMCIA socket' and click on Remove.
12. Shutdown and restart your computer.
13. The Add New Hardware Wizard will appear and will detect the PCMCIA controller. Follow the defaults by clicking Next for each dialog box that appears on your screen.
14. When the dialog appears with the Finish button, click Finish.
15. Click Yes to restart your computer.
16. If the 'Add New Hardware Wizard' appears again follow the instructions as per steps 12, 13 and 14.
17. "SystemSoft CardWorks" is now uninstalled.

2.3 TranXit / TranXit2 - applies to 560/560E/560X (2 mins)
The TranXit and TranXit 2 application will no longer function properly once you upgrade your ThinkPad to Windows 98. It's recommended that the application be uninstalled from your computer before or after upgrading to Window 98.

Note: If you wish to continue using this software package, you need to upgrade to the full retail version of Intellisync for Windows 95/98. You can purchase the full version from Puma Technology's Web Site at http://www.pumatech.com.

To uninstall TranXit or TranXit2 from your computer use the self uninstall program as follows:

1. Start Windows 95 or Windows 98.
2. Click: Start => Programs => TranXit => TranXit UnInstall.
3. When the dialog box titled "UnInstall" appears -- click on Proceed to remove all TranXit settings in the system.ini file.
4. A "?" dialog box pops-up, click Yes to restart computer and save all work.

Step 3. Upgrading to Windows 98 (35-50 mins)

When upgrading to Windows 98, it is recommended that you review the information provided in the Windows 98 upgrade / installation guide. When you do an upgrade installation over Windows 95, the Windows 98 Setup routine will assume your existing configuration is correct and will leave your system settings as they are. To upgrade from an earlier version of Windows 95, please follow the instructions below:

Note: Before installing Windows 98 on your ThinkPad, you are strongly recommended to get the latest System Program Service Diskette and update your system BIOS. Also, it's recommended that you obtain from IBM all updated software that you will need to install after installing Windows 98. Lastly, IBM recommends that you use a diskette backup program on your system to create recovery diskettes of the preinstalled operating system's device drivers, and applications if you do not have a Recovery CD or Back-up CD with CD-ROM drive on your system.

1. Start Windows 95.
2. Insert the Windows 98 CD into the CD-ROM drive.
3. Close any other Windows programs you might have open.
4. Immediately after inserting the installation CD, a window titled "Windows 98 CD-ROM" will appear on your screen. To upgrade your computer to Windows 98 now, click on Yes.

If the "Windows 98 CD-ROM" window does not appear on your screen please perform the following steps:
a. Click: Start=>Run.
b. Type D:\Win98\SETUP in the 'Open' field, where the letter (D:) is the drive designation for your computer's CD-ROM. Then, click OK.

5. When the upgrade installation to Windows 98 starts, please follow any prompts that are presented on the screen until the installation has completed(4).
6. When the upgrade process is completed, your computer will be ready to run Windows 98.

(4) During the initial stages of the Windows 98 Setup routine, a window panel titled "Save System Files" will appear on the screen. When this appears, you'll be asked if you want to save your existing MS-DOS and Windows system files. As a precaution, Microsoft has included this option to allow you to uninstall Windows 98 if necessary and resort back to Windows 95. Choosing this option requires you to have up to 50 MB of free disk space.

Note: If you are using the OS/2 Boot Manager to upgrade your computer to Windows 98, you may experience an exception error when setting up the process. If this occurs, power-off and restart your computer. After restarting, the setup routine will proceed with the installation of Windows 98.

3.1 Installing ThinkPad Video device driver for Windows 98 - applies to 560/560E (2 mins)
The video device driver offered under Windows 95 is automatically transferred to Windows 98 when you upgrade. However, this driver provides minimal support to your ThinkPad under Windows 98 and should be replaced with an updated ThinkPad video driver provided by IBM specific to the 560/560E system.

To install the driver, please follow the instructions below:

1. Start Windows 98.
2. Click: Start => Settings => Control Panel.
3. Double-click on the Display icon. This will bring up the Display Properties window.
4. Click on the Settings tab, then click on the Advanced... button.
5. Next, click on the Adapter tab, then on the Change... button.
6. Insert the Video Features Diskette disk into the diskette drive.
7. Click on Next for the next 3 windows that appear on the screen.
8. Select Install on of the other drivers, then click on View List....
9. Highlight the IBM ThinkPad (Cyber9385/82) PCI driver in the "Driver Selection" window. Click on OK to close this window.
10. Click on Next for the next 2 windows that appear on the screen to start copying the files to your system.
11. Click on Finish, remove the diskette then click on Yes to restart your machine.

3.2 Installing ThinkPad Video device driver for Windows 98 - applies to 560X only (2 mins)
The video device driver offered under Windows 95 is automatically transferred to Windows 98 when you upgrade. However, this driver provides minimal support to your ThinkPad under Windows 98 and should be replaced with an updated ThinkPad video driver provided by IBM specific to the 560X system.

To install the driver, please follow the instructions below:

1. Start Windows 98.
2. Click: Start => Settings => Control Panel.
3. Double-click on the Display icon. This will bring up the Display Properties window.
4. Click on the Settings tab, then click on the Advanced... button.
5. Next, click on the Adapter tab, then on the Change... button.
6. Insert the Video Features Diskette III into the diskette drive.
7. Click on Next for the next 3 windows that appear on the screen.
8. Windows 98 will find the NeoMagic MagicGraph 128XD driver as being the best driver for your ThinkPad. Click on Next to start copying files to your system.
9. Click on Finish, remove the diskette then click on Yes to restart your machine.

3.3 Installing the ThinkPad Utility for Windows 98 - applies to 560/560E/560X (3 mins)
The latest version of the ThinkPad Utility will continue to provide the same functionality, plus some enhanced features, under Windows 98 as it did under Windows 95. This still includes the ThinkPad Configuration, Fuel Gauge Program, and Personalization Editor. However, in order for your ThinkPad to fully utilize all of the features under Windows 98, you must install the latest version of this program on your ThinkPad after upgrading to Windows 98.

Please follow the instructions below on how to install the ThinkPad Utility on your system:

1. Start Windows 95/Windows 98.
2. Insert the Utility Diskette for Windows 95 into the diskette drive.
3. Click: Start=>Run.
4. Type A:\SETUP in the 'Open' field and click on OK.
5. Follow the instructions on the screen - since you are overwriting the older version of the utility, you'll want to copy the new files into the same directory as the old one, (default C:\ThinkPad). By doing this, any existing shortcut you had to the older ThinkPad Utility program will successfully launch the newly installed version.
6. The default choices are already checked on the "Installation Options" screen. Click on Install to start the installation process.
7. Insert the Utility Data Diskette (III) and Utility Diskette for DOS and Personalization diskettes when prompted by the Setup program.
8. After the installation has completed, remove the diskette and restart your computer.

Search Keywords

Hint Category

Software Installation/Configuration, Windows 98

Date Created

16-06-98

Last Updated

25-05-99

Revision Date

26-05-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 560, ThinkPad 560X, ThinkPad 560E

Machine Type

2640

Model

All

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Diskette Name	560	560E	560X
System Program Service Diskette for 560 (BIOS)
ThinkPad Utility
Utility features for Windows 95
Video
Video Features for Windows 95/98
Video Features III for Windows 95/98

	Search Keywords
	Hint Category	Software Installation/Configuration, Windows 98
	Date Created	16-06-98
	Last Updated	25-05-99
	Revision Date	26-05-2000
	Brand	IBM ThinkPad
	Product Family	ThinkPad 560, ThinkPad 560X, ThinkPad 560E
	Machine Type	2640
	Model	All
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes