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Document ID: DETR-43WKKP

Aptiva - 2137/2138 Diagnostics - Index

Applicable to: World-Wide

This document contains the check procedures used to diagnose the causes of product failures. The diagnostic information consists of:

Start: This is the starting point for any diagnostic action. Based on high-level symptoms, the check procedure directs you to more detailed procedures to help resolve machine failures.

Index of Symptoms, Messages, Error Codes, or Beeps: The tables for BIOS Error Messages, Codes, Beeps, and Error Symptoms list symptoms along with their probable causes, and direct you to the applicable check procedures to help resolve machine failures. These tables also list the field replaceable units (FRUs) most likely to cause a particular problem.

Check Procedures: When the Start check procedure or the Index of Symptoms, Messages, Error Codes, or Beeps tables point you to a specific check procedure, proceed to that section. If there are any notes or instructions at the top of the page, read them before you begin with the procedure. Carefully read each step of the check procedure and perform the steps as instructed. If you do not remember the location of a specific part or test point, or an adjustment or removal procedure, see the chapter that contains that information. Always return to the check procedure after you do this. In some cases, you are referred to other check procedures to detect the cause of the failure.

- Start
- Index of Symptoms, Error Codes, and Beeps

Check Procedures:
Failing Parts or Assemblies: The check procedures generally help you trace a problem to one part or assembly. The last step of the specific check procedure you are using indicates that a part or assembly is failing. You should inspect the part or assembly before you decide to replace it. It might be loose, dirty, or in need of a small repair. The check procedures might lead you to two, or even three, possible failing parts or assemblies. The parts that might be failing are listed in order of the most probable failure. Also, the FRU parts are defined as replaced units and are not repaired in the field.

Measuring Voltages: Some check procedure steps instruct you to measure voltages on cable plugs and electronic board connectors. If you are asked to measure voltage at several places on a plug or connector, a chart next to or near the instruction indicates the number of the plug or connector, the pin numbers you should measure, the signal name, and the correct voltage for the condition you are measuring. Measure the voltage only at the pins listed in the chart. Remember to set the meter on the correct scale and to put the meter leads in the correct position for the voltage you are asked to measure.

NOTE: Use frame ground as the ground reference. Attach the black (ground) lead of meter to frame ground, except where specified otherwise.

- Factory Installed Storage Devices
- Factory Installed Modem card
- Audio (Not supported by diagnostics program)
- CD-ROM Drive
- Memory
- Keyboard
- Mouse
- Power Supply
- Monitor
- Undetermined problem

	Search Keywords
	Hint Category	Diagnostics
	Date Created	07-01-99
	Last Updated	07-01-99
	Revision Date	07-01-2000
	Brand	IBM Aptiva
	Product Family	Aptiva
	Machine Type	2137, 2138
	Model	all
	TypeModel
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