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Service Hints & Tips

Document ID: MCGN-3VDGRT

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

PC Server 300 / 320 - Health Check

Applicable to: World-Wide

The purpose of this tip is for use as a "Health Check" to identify ECAs and RETAIN tips that provide information and fixes to Server stability issues pertaining to models of the PC Server 300 / 320.

Each of the existing ECAs listed below have a physical and / or logical check to determine if the ECA is necessary. Use the matrix below to determine which ECA(s) apply:

COMPANION:

The following ECAs are available:

		RETAIN
ECA001	8640 PENTIUM PROCESSOR REPLACEMENT	H126291
ECA003	Prevent Multiple DDD SCSI Drives in Server	H133326
ECA004	Replacement 8MB Parity Memory (320 EISA/MCA)	H003263
ECA006	Server PCI RAID Adapter Replacement	H133523
ECA007	PC Server 320 Power Supply Replacement (API)	H135078
ECA012	1.12GB, 2.25GB HARD DRIVE REPLACEMENT	H161379
ECA016	FIRMWARE UPGRADE FOR SOME 4.5/9.1GB SCSI DRIVES	H162303
ECA021	PC Server 300 Hangs or re-boots intermittently	H163753

The following RETAIN tips resolve issues not covered by the existing ECAs, and each has an "Isolation Aids" section to
determine if the tip applies to the server's specific hardware/software configuration:

H133024 4/10GB TAPE DRIVE: CLEANING PROCEDURES
H013309 INTERMITTENT TAPE ERRORS 4/10GB TAPE DRIVE
H133402 4/10GB TAPE DRIVE APPEARS HUNG, ERROR RECOVERY
H001115 Server 320/520 Traps After Cache Upgrade
H003814 Server Hard Drives Lose Power or Hang
H007813 Traps/Hangs with 8 Parity SIMMs Installed (320 only)
H015437 Server 320/520 Microchannel Parity Memory Traps
H122801 Bowed Backplane May Cause Hardfiles Problems
H123235 Hot-swap Tray Fits Tightly in DASD Bay
H131928 System Traps/Hangs With 16MB OKI Parity SIMM Installed
H132270 System Reports No Operating System
H132711 Flash BIOS Diskette Inoperative / Windows95 (310)
H133777 Backplane Jumper Configuration Check
H134111 C43 Firmware Change - Quantum Pass 4 HDDs
H135499 PCI RAID Server Traps or Hangs Intermittently
H135791 Server 320 Traps/Hangs with NEC 32MB Parity SIMM
H163719 PC Server 300: BIOS Errors with Adaptec 2940W

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To apply the Health Check to a PC Server 300 / 320, see ECA008, RETAIN Record #H137086
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Windows 95 is a trademark of Microsoft Corporation

SAS KEYWORDS:
PSY2, D/T8640, HEALTH, SERVICER ONLY, STABILITY, H126291, H133326, H003263, H133523, H135078, H161379, H162303, H163753, H133024, H013309, H133402, H001115, H003814, H007813, H015437, H122801, H123235, H131928, H132270, H132711, H133777, H134111, H135499, H135791, H163719, PC SERVER, ECA001, ECA003, ECA004, ECA006, ECA007, ECA012, ECA016, ECA0210, CHECK, H163852

	Search Keywords	PSY2, D/T8640, HEALTH, SERVICER ONLY, STABILITY, H126291, H133326, H003263, H133523, H135078, H161379, H162303, H163753, H133024, H013309, H133402, H001115, H003814, H007813, H015437, H122801, H123235, H131928, H132270, H132711, H133777, H134111, H135499, H135791, H163719, PC SERVER, ECA001, ECA003, ECA004, ECA006, ECA007, ECA012, ECA016, ECA0210, CHECK, H163852
	Hint Category	ECA
	Date Created	12-06-98
	Last Updated	01-12-98
	Revision Date	01-12-99
	Brand	IBM PC Server
	Product Family	PC Server 300, PC Server 320
	Machine Type	8640
	Model	Various
	TypeModel
	Retain Tip (if applicable)	H163852
	Reverse Doclinks and Admin Purposes	Date last altered: A98/06/10, Owning B.U.: USA, USA=A, EMA=A, AFE=A