15.610 bytes

Service Hints & Tips

Document ID: MCGN-3V3R7K

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

PC Server 720 - Health Check

Applicable to: World-Wide

The purpose of this tip is for use as a "Health Check" to identify ECAs and RETAIN tips that provide information and fixes to server stability issues pertaining to models of the PC Server 720 Type 8642.

Each of the existing ECAs listed below have a physical and / or logical check to determine if the ECA is necessary. Use the matrix below to determine which ECA(s) apply:

ECA001

ECA002

ECA003

ECA005

ECA006

ECA012

ECA022

720

x

x

x

x

x

720 RAID

x

x

x

x

x

x

x


The following ECAs are available:

RETAIN

ECA001

320/720 SCSI Cable replacement

H132199

ECA002

8642 100Mhz Processor for NetWare SMP

H132301

ECA003

Prevent Multiple DDD SCSI Drives in Server

H133326

ECA005

8642 Processor and Memory card replacement

H133731

ECA006

Server PCI RAID Adapter replacement

H133523

ECA007

PC Server 320 Power Supply replacement (API)

H135078

ECA012

1.12GB, 2.25GB Hard Drive replacement

H161379

ECA022

Firmware Upgrade for some 4.5/9.1GB SCSI Drives

H164048



The following RETAIN tips resolve issues not covered by the existing ECAs, and each has an "Isolation Aids" section to
determine if the tip applies to the server's specific hardware / software configuration:

H13697 RAID Array Fixed Disk Drive Replacement Process
H121366, Electronic Component Failures in IBM PC Products
H122801, Bowed Backplane may cause Hardfile Problems
H132071 4x SCSI CDROM Read errors on Server-720
H133777, Server Backplane Address Jumper configuration
H134082, RAID Array: Data Scrubbing, prevent RAID Rebuild Failures
H134111, Prevent false DDD errors on Server hard drives
H134499, Bridge Card LED remains Off with BIOS 09
H134640, Server 720 (133Mhz or 166Mhz) Traps or Hangs
H134877, Server 720 runs slow after running Diagnostics
H135499, PCI RAID Server Traps or Hangs intermittently
H135767, Server 720 Hangs with ServeRAID and/or PCI Token Ring
H136094, PC Server runs slow while mirroring with NetWare
H136237, PC Server 720 (8642) Processor Card Support
H136613, Server RAID drives DDD with ArcServe Tape Support
H137828, PC Server 720 Hangs with Windows NT Server
H161857, DDD drives may not rebuild automatically to HSP

**************************************************************************************************************************************
To apply the Health Check to a PC Server 720 Type 8642, see ECA008, RETAIN Record #H137086
**************************************************************************************************************************************

ArcServe is a trademark of Cheyenne Software Inc.
NetWare is a trademark of Novell, Inc.
Windows NT is a trademark of Microsoft Corporation

SAS KEYWORDS:
PSY2, D/T8642, SERVICER ONLY, HEALTH, CHECK, LIST, STABILITY, H132199, H132301, H133326, H133731, H133523, H135078, H161379, H162303, H13697, H121366, H122801, H132071, H133777, H134082, H134111, H134499, H134640, H134877, H135499, H135767, H136094, H136237, H136613, H137828, H161857, PC SERVER, 720, ECA001, ECA002, ECA003, ECA005, ECA006, ECA007, ECA012, ECA016, ECA022

Search Keywords

PSY2, D/T8642, SERVICER ONLY, HEALTH, CHECK, LIST, STABILITY, H132199, H132301, H133326, H133731, H133523, H135078, H161379, H162303, H13697, H121366, H122801, H132071, H133777, H134082, H134111, H134499, H134640, H134877, H135499, H135767, H136094, H136237, H136613, H137828, H161857, PC SERVER, 720, ECA001, ECA002, ECA003, ECA005, ECA006, ECA007, ECA012, ECA016, ECA022

Hint Category

ECA

Date Created

02-06-98

Last Updated

22-12-98

Revision Date

22-12-99

Brand

IBM PC Server

Product Family

PC Server 720

Machine Type

8642

Model

Various

TypeModel

Retain Tip (if applicable)

H037848

Reverse Doclinks
and Admin Purposes

USA=A, EMA=N, AFE=N , Date last altered: A98/06/02, Owning B.U.: USA