| | IBM ValuePoint - 64xx L2 cache FRU's | 01-05-98 | NAKM-3KMBWL |
| | IBM PC - Suspicious 8MB SIMMs in IBM packaging | 15-04-98 | GSMH-3CJCEP |
| Modems | | | |
| | IBM PC - Installing / Troubleshooting a modem | 25-02-99 | JBAR-3CFST3 |
| | IBM ValuePoint - "No Room PC Address" message with 5250 emulation | 19-11-98 | GSMH-3F3FCN |
| NetWare | | | |
| | IBM PC - IPX/SPX error using Windows for Workgroups | 25-01-99 | GSMH-3E8D9K |
| | IBM ValuePoint - Novell fails install with 540MB hard disk | 19-11-98 | RMIE-3J5F3Z |
| | IBM ValuePoint - Losing/Gaining time with Novell 3.11 | 07-05-98 | GSMH-382C7Y |
| Networking | | | |
| | IBM ValuePoint - P60/D beeps 3 times then hangs using OS/2 and LAPS 2.2 | 25-02-99 | GSMH-3A8FBE |
| | IBM ValuePoint - Communication adapters fail on 6384 | 24-11-98 | GSMH-3DHJV4 |
| Non-IBM Hardware/Software | | | |
| | IBM ValuePoint - Problems using WordPerfect | 18-03-99 | RMIE-3J5F4Z |
| | IBM PC - Keyboard lock-up / system hang in WordPerfect 6.1 | 25-02-99 | RMIE-38QCBL |
| | IBM ValuePoint - GPF under Windows for Workgroups and MS Office | 25-02-99 | RMIE-3ABJRW |
| | IBM ValuePoint - Parity errors with Eyecom software | 25-02-99 | GSMH-3FKJG2 |
| | IBM ValuePoint - System hang using Lotus 1-2-3 version 3.1 | 25-02-99 | GSMH-38DB46 |
| | CrossBrand - Microsoft Internet Explorer 4.0 Important Notice | 22-02-99 | PMYS-3N3MGR |
| | IBM PC - Remote install of Windows NT 3.51 fails with Intel EtherExpress Pro | 20-05-98 | RMIE-3DYMB4 |
| | IBM ValuePoint - HP 100Mbit ethernet cards fail to configure | 20-05-98 | RMIE-3AFL5E |
| OS/2 | | | |
| | Crossbrand - The differences between OS/2, DOS and Windows | 15-03-99 | DETR-3UFP7R |
| | IBM PC - DOS 3270 application fails to connect under OS/2 | 03-03-99 | RMIE-3AHEAU |
| | IBM ValuePoint - P60/D beeps 3 times then hangs using OS/2 and LAPS 2.2 | 25-02-99 | GSMH-3A8FBE |
| | Aptiva-PS/1 - Installing MS-DOS on a PC-DOS system | 10-12-98 | DETR-3UFMZC |
| | IBM ValuePoint - Hangs running 3270 session in OS/2 Warp | 24-11-98 | RMIE-3AFKZQ |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - How to run CHKDSK in OS/2 Warp 3 | 08-07-98 | JBAR-3W6RXF |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |
| | IBM PS/2/IBM ValuePoint - System hangs after installing OS/2 S3 drivers | 22-05-98 | RMIE-3AGCJ9 |
| | IBM PC - OS/2 Warp hangs with IBM ISA LAN Adapter for Ethernet | 21-05-98 | RMIE-38BDXH |
| | IBM ValuePoint - TRAP 000E/0002 with 4MB parity memory | 20-05-98 | RMIE-3ABKLN |
| | IBM ValuePoint - System hang or Trap 000D loading OS/2 | 19-05-98 | JBAR-3QJSNN |
| | IBM ValuePoint - DX4 PCI Trap 000E error occurs | 12-05-98 | GSMH-3F5E74 |
| | IBM ValuePoint - Trap 000D in IBM1S506 at OS/2 bootup | 08-05-98 | GSMH-38GCF6 |
| | IBM ValuePoint - P60/D hangs running DOS applications under OS/2 (EMEA only) | 08-05-98 | GSMH-39DB8N |
| | IBM ValuePoint - Graphic image corruption occurs under OS/2 | 08-05-98 | GSMH-3F5E3U |
| | IBM PC - Installing/Upgrading OS/2 video drivers | 15-04-98 | JBAR-3CAKH9 |
| Power | | | |
| | IBM ValuePoint - Power button fails if cover not locked | 19-05-98 | RMIE-3HWD2E |
| | IBM PC Server/IBM ValuePoint - System fails to POST | 30-04-98 | RMIE-38LBWY |
| Printers | | | |
| | Aptiva-PS/1 - Is there an easy way to print from the DOS prompt? | 25-01-99 | DETR-3UFNTZ |
| | Aptiva-PS/1 - Can I setup my printer if it is not listed in the Windows 3.1 Control Panel? | 25-01-99 | DETR-3UEKHQ |
| Processors | | | |
| | IBM ValuePoint - 12902 POST error with Pentium Overdrive (P24T) upgrade | 25-01-99 | GSMH-39GBS6 |
| | IBM ValuePoint - Diagnostics 189 error with 486 DX4 Overdrive upgrade | 25-01-99 | RMIE-3HWCUX |
| | IBM ValuePoint - 100MHz Hang or operating system error | 25-01-99 | GSMH-389BJJ |
| | IBM ValuePoint - ECA001 - Pentium processor replacement in 6384 P60/D | 22-01-99 | JBAR-3Q9MMJ |
| | IBM ValuePoint - Microprocessor upgrade jumpers | 22-01-99 | RMIE-3HWDHE |
| | IBM ValuePoint - DX4 Overdrive chip | 22-01-99 | GSMH-39DCKH |
| | IBM ValuePoint - Hangs with Intel DX4 Overdrive processor upgrade in VP-1 | 22-01-99 | GSMH-3ACDG2 |
| | IBM ValuePoint - Upgrading from 25MHz to 33MHz | 22-01-99 | GSMH-3A5HTJ |
| | IBM PC - Intel Pentium OverDrive processors in IBM systems | 22-01-99 | JBAR-3PLQLJ |
| Retain | | | |
| | IBM PC - System hangs with DOS 6.3 and PCI network adapters | 09-04-99 | JBAR-3PLQTG |
| | IBM PC - DOS 3270 application fails to connect under OS/2 | 03-03-99 | RMIE-3AHEAU |
| | IBM ValuePoint - Installation of 5.25 diskette drive option 32G3947 | 25-02-99 | JBAR-3QFQ8X |
| | IBM ValuePoint - Parity errors with Eyecom software | 25-02-99 | GSMH-3FKJG2 |
| | IBM ValuePoint - System hang using Lotus 1-2-3 version 3.1 | 25-02-99 | GSMH-38DB46 |
| | IBM PC - General Protection Faults with Windows 3.x | 25-02-99 | GSMH-3BUCHJ |
| | IBM ValuePoint - P60/D beeps 3 times then hangs using OS/2 and LAPS 2.2 | 25-02-99 | GSMH-3A8FBE |
| | IBM ValuePoint - 12902 POST error with Pentium Overdrive (P24T) upgrade | 25-01-99 | GSMH-39GBS6 |
| | IBM PC - Video distortion with Windows for Workgroups | 25-01-99 | GSMH-3EMCU9 |
| | IBM ValuePoint - Date and time changes | 25-01-99 | GSMH-3F3ENV |
| | IBM ValuePoint - 128MB not supported with DOS 6.X | 25-01-99 | GSMH-38DBV3 |
| | IBM ValuePoint - System hang in Windows with 8MB parity memory SIMM | 25-01-99 | GSMH-38GC47 |
| | IBM ValuePoint - Diagnostics 189 error with 486 DX4 Overdrive upgrade | 25-01-99 | RMIE-3HWCUX |
| | IBM ValuePoint - Keyboard locks using Windows 3.1 or Windows for Workgroups | 25-01-99 | GSMH-386BAE |
| | IBM ValuePoint - 100MHz Hang or operating system error | 25-01-99 | GSMH-389BJJ |
| | IBM PS/2/IBM ValuePoint - Electronic component failures in IBM PC products | 25-01-99 | GSMH-399EH8 |
| | IBM ValuePoint - Windows 32-bit disk access | 25-01-99 | GSMH-389BFJ |
| | IBM ValuePoint - P60/D hangs with ATI drivers, Windows 3.1, and Token Ring | 25-01-99 | GSMH-3DLH7X |
| | IBM ValuePoint - ECA001 - Pentium processor replacement in 6384 P60/D | 22-01-99 | JBAR-3Q9MMJ |
| | IBM ValuePoint - Microprocessor upgrade jumpers | 22-01-99 | RMIE-3HWDHE |
| | IBM PC - Rapid Resume fails with SCSI drive as primary | 09-12-98 | GSMH-398DHF |
| | IBM ValuePoint - 162 POST errors with TRAKKER tape drive installed | 01-12-98 | RMIE-3J5EM2 |
| | IBM ValuePoint - ISA CD-ROM diagnostics | 25-11-98 | GSMH-3C7CAK |
| | IBM PC - Excessive bad sectors & CRC checks after installation | 25-11-98 | RMIE-3JJB27 |
| | IBM ValuePoint - 5250 and other adapters may fail | 24-11-98 | GSMH-3BBE7D |
| | IBM ValuePoint - Load arm problems with ALPS diskette drives | 24-11-98 | JBAR-3QFQ9F |
| | IBM ValuePoint - Fixed disk errors or 1714 diagnostics error | 24-11-98 | GSMH-3DLH92 |
| | IBM ValuePoint - Communication adapters fail on 6384 | 24-11-98 | GSMH-3DHJV4 |
| | IBM ValuePoint - 5250 adapter drops line when powered off | 24-11-98 | GSMH-389AX2 |
| | IBM PS/2/IBM ValuePoint - Data loss on IDE Hard disk drive, microcode update | 24-11-98 | RMIE-38BFYA |
| | IBM ValuePoint - Novell fails install with 540MB hard disk | 19-11-98 | RMIE-3J5F3Z |
| | IBM ValuePoint - Blank screen in 3270 session | 19-11-98 | RMIE-3J5F34 |
| | IBM ValuePoint - Intermittent diskette failures | 19-11-98 | GSMH-3F5EGB |
| | IBM ValuePoint - 11xx serial port diagnostic errors | 19-11-98 | GSMH-392CJ8 |
| | IBM ValuePoint - False 198 errors when running diagnostics | 19-11-98 | GSMH-3ABMA6 |
| | IBM ValuePoint - "No Room PC Address" message with 5250 emulation | 19-11-98 | GSMH-3F3FCN |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |
| | IBM ValuePoint - Token Ring adapter settings for 6384 | 26-05-98 | GSMH-3DACEX |
| | IBM PS/2/IBM ValuePoint - System hangs after installing OS/2 S3 drivers | 22-05-98 | RMIE-3AGCJ9 |
| | IBM PS/2/IBM ValuePoint - Time of day clock | 22-05-98 | JBAR-3QJSPC |
| | IBM ValuePoint - Hang or trap 000E with 256K write-thru L2 cache | 20-05-98 | GSMH-39DCP6 |
| | IBM ValuePoint - System hang or operating system error | 20-05-98 | GSMH-39PBYW |
| | IBM ValuePoint - Hang on Flash BIOS update | 20-05-98 | GSMH-38GBJ4 |
| | IBM PC - Remote install of Windows NT 3.51 fails with Intel EtherExpress Pro | 20-05-98 | RMIE-3DYMB4 |
| | IBM ValuePoint - Memory parity errors using DOS/Windows | 20-05-98 | JBAR-3Q2LDL |
| | IBM ValuePoint - RPL problems with Token Ring 16/4 Adapter II | 20-05-98 | GSMH-38QJW8 |
| | IBM ValuePoint - POST 301 error | 19-05-98 | JBAR-3QJSM7 |
| | IBM ValuePoint - Power button fails if cover not locked | 19-05-98 | RMIE-3HWD2E |
| | IBM ValuePoint - Unreadable display with OEM adapter | 19-05-98 | RMIE-3J5F5S |
| | IBM ValuePoint - Adapter interrupt settings for 6381/Si | 19-05-98 | GSMH-38GB34 |
| | IBM ValuePoint - System hang or Trap 000D loading OS/2 | 19-05-98 | JBAR-3QJSNN |
| | IBM ValuePoint - 162 error with Action Media II installed | 19-05-98 | GSMH-38DC3Q |
| | IBM ValuePoint - Planar video control jumpers | 19-05-98 | GSMH-38QJQC |
| | IBM ValuePoint - System failures with 128KB L2 cache memory | 19-05-98 | GSMH-39MLCP |
| | IBM ValuePoint - Serial port failures on 6381 and 6384 P60/D | 19-05-98 | GSMH-3FKJR2 |
| | IBM ValuePoint - Serial ports mislabeled on 6381/Si | 19-05-98 | JBAR-3QFLCN |
| | IBM ValuePoint - Performance series with QuaTech card hangs | 19-05-98 | JBAR-3QJSBM |
| | IBM ValuePoint - NE1000 adapter fails | 19-05-98 | GSMH-39DB5D |
| | IBM ValuePoint - Fails to recognize COM3 or COM4 | 19-05-98 | GSMH-3A5J22 |
| | IBM ValuePoint - No video with Diamond Viper PCI video card | 12-05-98 | GSMH-3FJLSD |
| | IBM ValuePoint - Serial port disabled after soft boot | 12-05-98 | GSMH-3G2K5T |
| | IBM ValuePoint - DX/4 50/100MHz system board FRU | 08-05-98 | GSMH-3F3F8F |
| | IBM ValuePoint - 3COM Etherlink III adapter not recognized in 6381 | 08-05-98 | GSMH-398CB7 |
| | IBM ValuePoint - Waverunner and Windsurfer adapters fail in 6381 | 08-05-98 | JBAR-3Q2LHW |
| | IBM ValuePoint - Floating point and stack errors | 08-05-98 | GSMH-39GBD4 |
| | IBM ValuePoint - Failures with more than 16MB memory installed | 08-05-98 | GSMH-39DC7S |
| | IBM ValuePoint - 8MB SIMMs for Performance series | 08-05-98 | GSMH-3DHHK9 |
| | IBM ValuePoint - P60/D hangs running DOS applications under OS/2 (EMEA only) | 08-05-98 | GSMH-39DB8N |
| | IBM ValuePoint - Video corruption | 08-05-98 | GSMH-39DCBM |
| | IBM ValuePoint - CD ROM and SoundBlaster diagnostics and parts | 08-05-98 | GSMH-3C9CLV |
| | IBM ValuePoint - Losing/Gaining time with Novell 3.11 | 07-05-98 | GSMH-382C7Y |
| | IBM ValuePoint - Non-IBM 'TDS PC MIS Adapter' incompatibility | 01-05-98 | JBAR-3QFQAB |
| | IBM ValuePoint - 64xx PCI riser installation and diagnostics | 01-05-98 | JBAR-3QJS9X |
| | IBM ValuePoint - 64xx L2 cache FRU's | 01-05-98 | NAKM-3KMBWL |
| | IBM ValuePoint - Hangs, drive errors, no video or dead system | 01-05-98 | JBAR-3QFKYK |
| | IBM ValuePoint - 6482 planar failure blank screen | 01-05-98 | JBAR-3QJRVS |
| | IBM ValuePoint - Performance reduction problems | 01-05-98 | GSMH-3F3EW4 |
| | IBM ValuePoint - Character 'shadows' on video image | 01-05-98 | GSMH-3DLH8P |
| | IBM ValuePoint - 64xx model identification | 01-05-98 | GSMH-3F3FHX |
| | IBM ValuePoint/IBM PS/2 - Undetermined problem (system dead) | 01-05-98 | JBAR-3QFLYC |
| | IBM ValuePoint - Setting time/configuration fails with wrong info. | 01-05-98 | JBAR-3QFPGY |
| | IBM ValuePoint - System board part number incorrect | 01-05-98 | GSMH-38QJZP |
| | IBM ValuePoint - Token Ring, 5250 or 3270 adapter fails | 01-05-98 | GSMH-3DHKKC |
| | IBM PC - 1 long, 3 short beeps with InfoTron display attached | 17-04-98 | GSMH-3AHKHM |
| | IBM PC - Suspicious 8MB SIMMs in IBM packaging | 15-04-98 | GSMH-3CJCEP |
| SCSI | | | |
| | IBM PC - Rapid Resume fails with SCSI drive as primary | 09-12-98 | GSMH-398DHF |
| | IBM ValuePoint - Novell UNIXWare 1.1 fails to install from CD ROM | 19-05-98 | RMIE-3J5F22 |
| Software Installation/Configuration | | | |
| | IBM ValuePoint - WordPerfect for DOS displays strange characters | 03-03-99 | GSMH-3A5HSB |
| | IBM PC - DOS 3270 application fails to connect under OS/2 | 03-03-99 | RMIE-3AHEAU |
| | Aptiva-PS/1 - Installing IBM PC-DOS 7.0 | 25-01-99 | DETR-3UFMZB |
| | Aptiva-PS/1 - Upgrading from PC-DOS 6.3 to PC-DOS 7.0 | 25-01-99 | DETR-3UFP7Y |
| | Aptiva-PS/1 - Installing MS-DOS on a PC-DOS system | 10-12-98 | DETR-3UFMZC |
| Tape Drives | | | |
| | IBM PC - SYS3175 error in module SPOOSU.DLL during restore using Seagate Sytos Premium for OS/2 | 08-12-98 | JBAR-3QKQJB |
| | IBM ValuePoint - 162 POST errors with TRAKKER tape drive installed | 01-12-98 | RMIE-3J5EM2 |
| Technical Specifications | | | |
| | IBM ValuePoint - Vintage product information (US ONLY) | 01-12-98 | YAST-3FSQKR |
| Utility Software | | | |
| | Aptiva-PS/1 - Fixing boot records with FDISK | 25-01-99 | DETR-3UEN5U |
| | CrossBrand - Operating Systems - Overview of SuperStor/DS | 25-01-99 | YAST-3FJULE |
| | Aptiva-PS/1 - Partitioning a hard drive with FDISK and Format | 25-01-99 | DETR-3UFNU8 |
| | Crossbrand - Stacker and DOS Partitions | 22-01-99 | DETR-3UFPFK |
| | Aptiva-PS/1 - Do my diskettes need to be formatted before I backup? | 14-12-98 | DETR-3UEN5F |
| | Aptiva-PS/1 - Create a Standalone AntiVirus Boot Diskette | 11-12-98 | DETR-3UFPFG |
| Video | | | |
| | IBM ValuePoint - P60/D hangs with ATI drivers, Windows 3.1, and Token Ring | 25-01-99 | GSMH-3DLH7X |
| | IBM ValuePoint - System hangs when restarted using 'Ctrl-Alt-Del' | 28-05-98 | RMIE-38BHB3 |
| | IBM PS/2/IBM ValuePoint - System hangs after installing OS/2 S3 drivers | 22-05-98 | RMIE-3AGCJ9 |
| | IBM ValuePoint - Characters dropped from video | 19-05-98 | GSMH-39ML6Z |
| | IBM ValuePoint - Unreadable display with OEM adapter | 19-05-98 | RMIE-3J5F5S |
| | IBM ValuePoint - No video with Diamond Viper PCI video card | 12-05-98 | GSMH-3FJLSD |
| | IBM ValuePoint - Video corruption | 08-05-98 | GSMH-39DCBM |
| | IBM ValuePoint - Graphic image corruption occurs under OS/2 | 08-05-98 | GSMH-3F5E3U |
| | IBM ValuePoint - Character 'shadows' on video image | 01-05-98 | GSMH-3DLH8P |
| | IBM PC - Color problems with ReelMagic Lite adapter | 17-04-98 | JBAR-3PLQW7 |
| | IBM PC - Video initially used by machine type | 17-04-98 | RMIE-3BRD3M |
| | IBM PC - Installing/Upgrading OS/2 video drivers | 15-04-98 | JBAR-3CAKH9 |
| | IBM ValuePoint - OEM video adapters fail on 6384 | 09-04-98 | GSMH-39PB76 |
| Windows 95 | | | |
| | CrossBrand - BIOS upgrade/reference disks corrupted by Windows 95/98 | 21-05-99 | GSMH-389C7V |
| | IBM PC/IBM ValuePoint - How to restore Master Boot Record and boot files in PC DOS | 25-01-99 | JBAR-3VTNZ7 |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - How to run ScanDisk | 09-07-98 | JBAR-3W7SKY |
| | IBM IntelliStation/IBM PC - Editing the Registry in Windows 95/Windows NT | 30-06-98 | JBAR-3VTP6G |
| | Crossbrand - Notes on installing Microsoft Windows 95 | 15-04-98 | SSCT-3JKGE5 |
| Windows 98 | | | |
| | CrossBrand - BIOS upgrade/reference disks corrupted by Windows 95/98 | 21-05-99 | GSMH-389C7V |
| Windows NT | | | |
| | IBM ValuePoint / Servers - Diskette read errors while installing Windows NT | 25-03-99 | JBAR-3QJSF8 |
| | IBM PC/IBM ValuePoint - How to restore Master Boot Record and boot files in PC DOS | 25-01-99 | JBAR-3VTNZ7 |
| | IBM ValuePoint - P60/D hard drive hangs when installing Windows NT | 19-11-98 | GSMH-392BGH |
| | IBM IntelliStation/IBM PC - Editing the Registry in Windows 95/Windows NT | 30-06-98 | JBAR-3VTP6G |
| | IBM PC - Remote install of Windows NT 3.51 fails with Intel EtherExpress Pro | 20-05-98 | RMIE-3DYMB4 |
| Service Publications | | | |
| | IBM ValuePoint - HMM September 1993 | 10-11-98 | COBN-3BSM34 |
| | IBM ValuePoint - Hardware Maintenance Manual Supplement (April, 1994) | 10-11-98 | MMER-3X9LVG |
| System Support Disks | | | |
| BIOS | | | |
| | IBM ValuePoint (Type 6382, 6384 VP2, 6387) - VP2UPMEM - 192K upper memory Flash BIOS update | 23-02-99 | GCOR-3EDKE5 |
| | IBM ValuePoint (Type 6381) - L8JT52A - Flash BIOS update | 23-02-99 | GCOR-3EGEX6 |
| | IBM ValuePoint (Type 6384 P60/D) - VPP60FL6 - Flash BIOS update | 23-02-99 | GCOR-3EMD8A |
| | IBM ValuePoint (Type 6382, 6384 VP2, 6387) - L6JT70A - Flash BIOS update | 23-02-99 | YAST-3GUQBN |
| | IBM ValuePoint (Type 64xx) - LDJT80A - Flash BIOS Update | 23-02-99 | JBAR-3ENKTY |
| Diagnostics | | | |
| | IBM ValuePoint - VP2DIAGS - Diagnostics for 6384/D, 6382/S, 6387/T | 06-11-98 | GCOR-3EDFNF |