| | PS/1 - Aptiva - Do I need a surge protector? | 09-03-99 | DJON-3FLMDM |
| | Aptiva - 2163/2164 Considerations - 2 beep sound when powering system on | 02-03-99 | DETR-43EJUR |
| | Aptiva - 2163/2164 Considerations - System hangs due to lightning strike of 1KV or greater | 02-03-99 | DETR-43ENFE |
| | Aptiva - 2163/2164 Considerations - Can't power off immediately during POST | 02-03-99 | DETR-439S6B |
| | Aptiva - 2158/2163 Removals and replacements - Power supply | 02-03-99 | DETR-42RNNC |
| | Aptiva - 2158/2163/2164 Diagnostics - Power supply | 24-02-99 | DETR-42QSUR |
| | Aptiva - 2158/2163/2164 Removals and replacements - Battery | 24-02-99 | DETR-42RPSQ |
| | Aptiva - How to know if the system battery voltage is less than 2.8 v | 04-12-98 | MNOK-3TALHG |
| Power Management | | | |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2163/2164 Considerations - Ring Central does not receive faxes in Suspend mode | 02-03-99 | DETR-439SJZ |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| Printers | | | |
| | Aptiva - Error with MFC42.DLL after installing HP Bonus software | 21-04-99 | MIGR-477KUB |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Tips for printing in Windows 95 or 98 | 09-03-99 | YAST-3G7RK2 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| Processors | | | |
| | Aptiva - 2153/2163/2164 - Pentium III or Celeron seen as Pentium II by Windows 98 | 23-03-99 | DETR-45NMMK |
| | Aptiva - 2163 Removals and replacements - Processor heat sink and fan | 02-03-99 | DETR-42RPNP |
| | Aptiva - 2163 Removals and replacements - Processor | 02-03-99 | DETR-42RPJC |
| | Aptiva - How to enable the Pentium III unique electronic identification number | 26-02-99 | DETR-458LJY |
| | Aptiva - New features on the Intel Pentium III processor | 24-02-99 | DETR-459QUM |
| Productivity Software | | | |
| | Aptiva - 2158/2163/2164 Quicken 98 shows US currency values in Canada | 11-05-99 | MIGR-477KUM |
| | Aptiva - Unable to uninstall preloaded Microsoft Office SBE | 05-04-99 | DETR-459RRV |
| | Aptiva - Preloaded Microsoft Office SBE is missing features | 05-04-99 | DETR-459RM7 |
| | Aptiva - Support options for Lotus SmartSuite bundled with Aptivas | 09-03-99 | DJON-3H6QRX |
| | Aptiva - 2163 ddhelp error on shutdown | 08-03-99 | DETR-45SLA4 |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2158/2163/2164 Considerations - Mic becomes unusable during ViaVoice enrollment | 02-03-99 | DETR-43ELRH |
| Retain | | | |
| | Aptiva - 2237-24N monitor shows blank screen | 07-05-99 | MIGR-47NLGQ |
| Security | | | |
| | Aptiva - How to enable the Pentium III unique electronic identification number | 26-02-99 | DETR-458LJY |
| | Aptiva - Using numbers in your power-on password | 15-02-99 | DETR-455HA4 |
| Software Installation/Configuration | | | |
| | Aptiva - Quicken Currency Settings for Australia | 17-05-99 | MIGR-47YKVY |
| | Aptiva - ISSET_SE errors when installing new software | 21-04-99 | MIGR-477KUD |
| | Aptiva - Unable to uninstall preloaded Microsoft Office SBE | 05-04-99 | DETR-459RRV |
| | Aptiva - Preloaded Microsoft Office SBE is missing features | 05-04-99 | DETR-459RM7 |
| | Aptiva - 2136, 2137, 2138, 2139, 2153, 2156, 2158, 2163, 2164 - Using the Aptiva Product Recovery CD | 30-03-99 | PMYS-3NWSTF |
| | Aptiva - How to uninstall/install applications using Add/Remove Programs | 10-03-99 | MNOK-3T5QRN |
| | Aptiva - Removing icons from Aptiva Installer | 09-03-99 | DETR-456JCH |
| | Aptiva - Installing a Windows 95 or 98 based application | 09-03-99 | MCGN-3FCK4F |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | Aptiva - 2158/2163/2164 Considerations - Missing IGN and Netscape icons in Online Services folder | 02-03-99 | DETR-43LKJZ |
| | Aptiva - 2163/2164 Considerations - IPF uninstalling or reinstalling applications if VoiceCenter is open | 02-03-99 | DETR-43ENWC |
| | Aptiva - 2158/2163/2164 Considerations - IGN icon on desktop after uninstall | 02-03-99 | DETR-43LKNN |
| | Aptiva - 2158/2163/2164 Considerations - No icons added to Aptiva Installer | 02-03-99 | DETR-43EJR7 |
| | Aptiva - World Book's online features aren't working with America Online 4.0 | 24-02-99 | DETR-45EMJC |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| | Aptiva - 2158/2163/2164 Unzip password | 13-01-99 | DETR-444MBV |
| | Aptiva - Windows prompts for Windows 98 CD | 30-12-98 | DETR-433LF8 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| System Boards | | | |
| | Aptiva - 2158/2163 Removals and replacements - System board | 02-03-99 | DETR-42RPX8 |
| | Aptiva - 2163/2164 System board layout and locations | 02-03-99 | DETR-42RK6Z |
| Technical Specifications | | | |
| | Aptiva - 2158/2163/2164 System technical specifications - Australia/New Zealand | 19-05-99 | DETR-433L2L |
| | Aptiva - 2158/2163/2164 System technical specifications - Europe, Middle East, Africa | 19-05-99 | DETR-432HRQ |
| | Aptiva - 2163-557 System technical specifications | 19-05-99 | DETR-45SSAF |
| | Aptiva - 2163-457 System technical specifications | 19-05-99 | DETR-45SSD6 |
| | Aptiva - 2163-581/584 System technical specifications | 06-04-99 | DETR-45SPXE |
| | Aptiva - 2158/2163/2164 System technical specifications - Canada | 06-04-99 | DETR-42UKK4 |
| | Aptiva - 2163-561/564 System technical specifications | 06-04-99 | DETR-45SPSY |
| | Aptiva - 2158/2163/2164 System technical specifications - Latin America and Brazil | 02-04-99 | DETR-432M92 |
| | Aptiva - 2163-945 System technical specifications | 25-03-99 | DETR-44CS6B |
| | Aptiva - 2163-992 System technical specifications | 25-03-99 | DETR-445NQM |
| | Aptiva - 2163-572/582 System technical specifications | 25-03-99 | DETR-42ZSC2 |
| | Aptiva - 2163-546 System technical specifications | 25-03-99 | DETR-433KMW |
| | Aptiva - 2163-649 System technical specifications | 25-03-99 | DETR-45CJHU |
| | Aptiva - 2163-444/445/446 System technical specifications | 25-03-99 | DETR-45ZL4Z |
| | Aptiva - 2163-406/407 System technical specifications | 25-03-99 | DETR-45ZKWM |
| | Aptiva - 2163-991 System technical specifications | 25-03-99 | DETR-445NNM |
| | Aptiva - 2163-545 System technical specifications | 25-03-99 | DETR-433KLK |
| | Aptiva - 2163-378 System technical specifications | 25-03-99 | DETR-45CJC7 |
| | Aptiva - 2163-503/513 System technical specifications | 25-03-99 | DETR-43DJL2 |
| | Aptiva - 2163-540 System technical specifications | 25-03-99 | DETR-3ZUMEK |
| | Aptiva - 2163-974 System technical specifications | 25-03-99 | DETR-445NKF |
| | Aptiva - 2163-501/504 System technical specifications | 25-03-99 | DETR-42TRYG |
| | Aptiva - 2163-571/574 System technical specifications | 25-03-99 | DETR-42TS7J |
| | Aptiva - 2163-542/552 System technical specifications | 25-03-99 | DETR-42ZS8X |
| | Aptiva - 2163-547 System technical specifications | 25-03-99 | DETR-433KXZ |
| | Aptiva - 2163-993 System technical specifications | 25-03-99 | DETR-445NS4 |
| | Aptiva - 2163-573 System technical specifications | 25-03-99 | DETR-433KAN |
| | Aptiva - 2163-531/534 System technical specifications | 25-03-99 | DETR-42TS4U |
| | Aptiva - 2163-994 System technical specifications | 25-03-99 | DETR-445NTU |
| | Aptiva - 2163-570 System technical specifications | 25-03-99 | DETR-3ZUMJP |
| | Aptiva - 2163-971 System technical specifications | 25-03-99 | DETR-445NES |
| | Aptiva - 2163-544 System technical specifications | 25-03-99 | DETR-433KHZ |
| | Aptiva - 2163-944 System technical specifications | 25-03-99 | DETR-445NCJ |
| | Aptiva - 2163-278 System technical specifications | 25-03-99 | DETR-45CJ8Y |
| | Aptiva - 2163-972 System technical specifications | 25-03-99 | DETR-445NGR |
| | Aptiva - 2163-502/512 System technical specifications | 25-03-99 | DETR-42ZS4M |
| | Aptiva - 2163-580 System technical specifications | 25-03-99 | DETR-44WK67 |
| | Aptiva - 2163-549 System technical specifications | 25-03-99 | DETR-45CJF9 |
| | Aptiva - 2163-973 System technical specifications | 25-03-99 | DETR-445NJ6 |
| | Aptiva - 2163-659 System technical specifications | 25-03-99 | DETR-45CJLN |
| | Aptiva - 2163-559 System technical specifications | 25-03-99 | DETR-45CJK4 |
| | Aptiva - 2163/2164 System technical specifications - China, Taiwan, Hong Kong | 18-03-99 | DETR-433KQ8 |
| | Aptiva - 2158/2163/2164 System technical specifications - US | 08-03-99 | DETR-42QQCR |
| | Aptiva - 2158/2163 System technical specifications - Japan | 02-03-99 | DETR-433KDB |
| | Aptiva - Form factor and PCI revision used on Aptiva system boards | 02-03-99 | MNOK-425LJ2 |
| Utility Software | | | |
| | Aptiva - Information on Aptiva PCs and the CIH virus | 23-04-99 | DETR-46NRJW |
| | Aptiva - Retail version of Norton Antivirus detects Weed virus in PCDR directory | 14-04-99 | DETR-46XGCP |
| | Aptiva - How to avoid viruses | 05-04-99 | DJON-3G8TRW |
| | Aptiva - How to update Norton AntiVirus | 30-03-99 | DETR-46GKQP |
| | Aptiva - Removing icons from Aptiva Installer | 09-03-99 | DETR-456JCH |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | Aptiva - Unable to extract BIOS diskette in Windows NT | 05-03-99 | DETR-45PHJ8 |
| | Aptiva - How to check Task List to see if a program is running | 02-03-99 | MNOK-3T4S7H |
| | Aptiva - 2158/2163/2164 Considerations - System hangs at reboot when Norton AntiVirus 4.08 installed | 02-03-99 | DETR-43ENB9 |
| | Aptiva - Why does the CHKDSK or SCANDISK command tell me I have bad sectors? | 02-03-99 | DSET-3FCK7W |
| | Aptiva - 2163/2164 Considerations - Cannot open UserGuide from Info Central | 02-03-99 | DETR-43ENZW |
| | Aptiva - 2158/2163/2164 Considerations - No icons added to Aptiva Installer | 02-03-99 | DETR-43EJR7 |
| | Aptiva - How to run ScanDisk or Checkdisk | 14-12-98 | BMOE-3Q8PBZ |
| Video | | | |
| | Aptiva - 15" TSO monitor causes blank screen on bootup | 14-05-99 | MIGR-47WJ8H |
| | Aptiva - 2163/2164 No Video | 02-04-99 | DETR-444NK8 |
| | Aptiva - 2158/2163/2164 Considerations - AGP card must be primary video device | 02-03-99 | DETR-439SQ6 |
| | Aptiva - 2163/2164 Considerations - Certain interlaced DVD content shows poor quality on Riva 128ZX | 02-03-99 | DETR-43EQDW |
| | Aptiva - 2163/2164 considerations - System reboots into scrambled Aptiva logo screen | 02-03-99 | DETR-43EKGE |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2163/2164 Considerations - Riva video card uses IRQ 9 | 02-03-99 | DETR-439RWC |
| | Aptiva - 2163/2164 Considerations - Scrolling trashes graphics if large fonts are selected | 02-03-99 | DETR-439RNG |
| | Aptiva - 2163/2164 Considerations - DVD Express fails playback with error "Invalid disk/drive found" even through a correct DVD is in the drive | 02-03-99 | DETR-445QA3 |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| | Aptiva - Why does my screen appear smaller as the video resolution increases? | 02-03-99 | DJON-3FWS7J |
| | Aptiva - Small DVD video window | 15-02-99 | DETR-455K4H |
| | Aptiva - 2163 Service Alert - January 1999 | 15-02-99 | DETR-446KJ7 |
| | Aptiva - How to set video adapter and monitor type in Windows 98 or Windows 95 OSR2 | 30-12-98 | MNOK-3SX2GK |
| | Aptiva - I can't get my older monitor to work with my new Aptiva | 30-12-98 | DETR-42HKJ9 |
| | Aptiva - Information on 3Dfx video cards | 10-12-98 | DETR-3XWKEG |
| Windows 95 | | | |
| | Aptiva - Unable to use a pattern as a background in Windows 95/98 | 05-05-99 | MIGR-47LTCX |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Editing the Windows 95 or 98 Registry | 15-03-99 | DETR-3SAH93 |
| | Aptiva/IBM IntelliStation/IBM PC - How to create an icon/Shortcut on the Desktop or in a folder in Windows 95/98 | 11-03-99 | DSET-3FDHPV |
| | Aptiva - How to uninstall/install applications using Add/Remove Programs | 10-03-99 | MNOK-3T5QRN |
| | Aptiva - How to reduce the size of your Recycle Bin | 10-03-99 | MCGN-3G6KN7 |
| | Aptiva - How to start DOS based applications in Windows 95 or 98 | 09-03-99 | DSET-3FH9MB |
| | Aptiva - How to boot into 'Safe' Mode in Windows 95/98 | 09-03-99 | BMOE-3Q8PPE |
| | Aptiva - Tips for keyboard shortcuts in Windows 95 or 98 | 09-03-99 | YAST-3G7SEG |
| | Aptiva - Tips for printing in Windows 95 or 98 | 09-03-99 | YAST-3G7RK2 |
| | Aptiva - How to remove an icon from your Windows 95 or 98 Desktop or Start Menu | 09-03-99 | MCGN-3FYLNS |
| | PS/1-Aptiva - How to choose a newly installed application in Windows 95 or 98 from the Program Menu | 09-03-99 | DSET-3FGH96 |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | Aptiva - Adding programs to the Start Menu of Windows 95 or 98 | 09-03-99 | DSET-3FBN3A |
| | Aptiva - Creation of shortcut icon in Windows 95 or 98 | 09-03-99 | DSET-3FD9TF |
| | Aptiva - Creating Menu option for new program | 09-03-99 | DJON-3G8MTX |
| | Aptiva - Installing a Windows 95 or 98 based application | 09-03-99 | MCGN-3FCK4F |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | Aptiva - How to move the Windows 95 or Windows 98 swap file to a different partition | 02-03-99 | MNOK-3T5N2G |
| | Aptiva - How to setup a TTY connection in Windows 95 or 98 | 17-02-99 | DPAE-3YULSA |
| | Aptiva - Dial-Up Networking does not save password | 17-02-99 | DPAE-3YUKBS |
| | Aptiva - How to format a floppy diskette using Windows 95 or 98 | 30-12-98 | MNOK-3T5N7S |
| | Aptiva - How to set video adapter and monitor type in Windows 98 or Windows 95 OSR2 | 30-12-98 | MNOK-3SX2GK |
| | Aptiva - How to change virtual memory settings for Windows 95 or 98 | 30-12-98 | MNOK-3T5M5T |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| | Aptiva - How to enable or disable Windows 95 or 98 taskbar auto-hide feature | 30-12-98 | MNOK-3T5R8N |
| | Aptiva - How to create icons in Windows 95 or 98 | 30-12-98 | MNOK-3T5NSH |
| | Aptiva - Checking the Windows 95/98 volume control settings | 29-12-98 | DETR-3ZYNET |
| | Aptiva - Clearing the Documents list in Windows 95 or 98 | 29-12-98 | GJAN-3TANA6 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - Hidden Taskbar | 29-12-98 | MCGN-3FDU8L |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| | Aptiva - Serial port not recognized in MS-DOS Mode | 17-12-98 | DETR-439J2R |
| | Aptiva - How to run ScanDisk or Checkdisk | 14-12-98 | BMOE-3Q8PBZ |
| Windows 98 | | | |
| | Aptiva - Unable to use a pattern as a background in Windows 95/98 | 05-05-99 | MIGR-47LTCX |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Missing Microsoft FAX in Windows 98 | 25-03-99 | DETR-3WSLS6 |
| | Aptiva - 2153/2163/2164 - Pentium III or Celeron seen as Pentium II by Windows 98 | 23-03-99 | DETR-45NMMK |
| | Aptiva/IBM IntelliStation/IBM PC - How to create an icon/Shortcut on the Desktop or in a folder in Windows 95/98 | 11-03-99 | DSET-3FDHPV |
| | Aptiva - How to uninstall/install applications using Add/Remove Programs | 10-03-99 | MNOK-3T5QRN |
| | Aptiva - How to reduce the size of your Recycle Bin | 10-03-99 | MCGN-3G6KN7 |
| | Aptiva - How to start DOS based applications in Windows 95 or 98 | 09-03-99 | DSET-3FH9MB |
| | Aptiva - How to boot into 'Safe' Mode in Windows 95/98 | 09-03-99 | BMOE-3Q8PPE |
| | Aptiva - Tips for keyboard shortcuts in Windows 95 or 98 | 09-03-99 | YAST-3G7SEG |
| | Aptiva - Tips for printing in Windows 95 or 98 | 09-03-99 | YAST-3G7RK2 |
| | Aptiva - How to remove an icon from your Windows 95 or 98 Desktop or Start Menu | 09-03-99 | MCGN-3FYLNS |
| | PS/1-Aptiva - How to choose a newly installed application in Windows 95 or 98 from the Program Menu | 09-03-99 | DSET-3FGH96 |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | Aptiva - Adding programs to the Start Menu of Windows 95 or 98 | 09-03-99 | DSET-3FBN3A |
| | Aptiva - Creation of shortcut icon in Windows 95 or 98 | 09-03-99 | DSET-3FD9TF |
| | Aptiva - Creating Menu option for new program | 09-03-99 | DJON-3G8MTX |
| | Aptiva - Installing a Windows 95 or 98 based application | 09-03-99 | MCGN-3FCK4F |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2158/2163/2164 Considerations - AGP card must be primary video device | 02-03-99 | DETR-439SQ6 |
| | Aptiva - How to move the Windows 95 or Windows 98 swap file to a different partition | 02-03-99 | MNOK-3T5N2G |
| | Aptiva - 2158/2163/2164 Considerations - Incorrect diskette drive message | 02-03-99 | DETR-439SFY |
| | Aptiva - 2158/2163/2164 Considerations - No shutdown screen in Windows 98 | 02-03-99 | DETR-43EK7K |
| | Aptiva - 2158/2163/2164 Considerations - Hard Disk Space is incorrect in the "Microsoft Windows 98 Registration" page. | 02-03-99 | DETR-43EPND |
| | Aptiva - 2163/2164 Considerations - Fatal error on reboot | 02-03-99 | DETR-43EJKL |
| | Aptiva - How to setup a TTY connection in Windows 95 or 98 | 17-02-99 | DPAE-3YULSA |
| | Aptiva - Dial-Up Networking does not save password | 17-02-99 | DPAE-3YUKBS |
| | Crossbrand - Why is the Windows 98 Disk Defragmenter taking so long? | 22-01-99 | DETR-3YMQ53 |