| | TP 365X/XD,560,600,760,765,770 - ThinkPad Utility Version Information Chart | 25-01-99 | DSHY-3XNRBY |
| DVD Drives | | | |
| | TP General - How to load a CD in the CD-ROM drive | 06-04-99 | EMON-3LLR58 |
| | TP General - Cannot read CD-R discs | 06-04-99 | LWIK-446TFD |
| | TP General - Properly cleaning CD media | 06-04-99 | LWIK-3XZGJR |
| Error Messages | | | |
| | TP 380Z - Event Viewer error message in Windows NT after initializing BIOS | 22-04-99 | MIGR-477MTM |
| | TP General - Shell32 error when clicking on PCMCIA icon in systray | 06-04-99 | LWIK-463FNL |
| | TP General - POST 163, 173 errors may occur when using wrong PS2.EXE | 26-01-99 | THID-3VWR5X |
| | TP General - Getting the error "Running out of GDI Resources" | 26-01-99 | LWIK-3ZGPTF |
| General Information | | | |
| | TP 380,385 - Device Driver File Matrix | 25-05-99 | DSHY-3XWNVG |
| | TP General - Tips for using your IBM ThinkPad comfortably and safely | 05-05-99 | LWIK-3X4GSR |
| | TP General - Material Safety Data Sheet | 06-04-99 | LWIK-3QGPKL |
| | CrossBrand - How to clean boot without CONFIG.SYS and AUTOEXEC.BAT | 06-04-99 | YAST-3JUPRR |
| | TP General - Use of airport x-ray machines on IBM ThinkPads | 06-04-99 | LWIK-3XJKCZ |
| | Crossbrand - The euro symbol | 06-04-99 | PSMS-42QEK4 |
| | TP General - ThinkPad will not accept password when NumLock is enabled | 24-03-99 | LWIK-462QNV |
| | TP 380Z - ThinkPad boots very slowly | 18-03-99 | PSMS-45SD89 |
| | TP General - Windows 95/98 text message appears when using Windows NT Recovery CD | 16-02-99 | LWIK-44SNWF |
| | IBM US Business Partner - Links to Downloadable files for Fall PC Product Announcements Satellite Broadcast | 02-02-99 | PFAN-3Y5N79 |
| | TP 380Z - Ship group information | 29-01-99 | AGRN-44LREY |
| | TP General - Kensington Lock Information | 26-01-99 | CPES-3A9PAT |
| | TP 365X/XD,380,385,560,600,760,765,770 - Problems Installing Thinkpad Utility Diskette for Windows 95 version 4.11 | 26-01-99 | PFAN-3U6NZ4 |
| | TP General - ThinkPad Windows 95 Recovery and OS/2 Boot Manager | 26-01-99 | LWIK-3VWKLX |
| | TP General - Cannot select option to hibernate after suspend in ThinkPad Configuration program | 26-01-99 | LWIK-3Y6QE8 |
| | TP General - CPU speed decreases when in battery mode | 26-01-99 | LWIK-3XFR25 |
| | TP General - Mobile Flash-Cosmic Rays/Soft Fails mobile computers | 26-01-99 | GSMH-38SJHU |
| | TP 380Z - System status indicators | 19-01-99 | LWIK-3Y8GUQ |
| | TP 380Z - Product Overview | 19-01-99 | DSHY-3XSMWZ |
| | TP 380Z - Dealer Information Guide | 19-01-99 | DSHY-3XSSEK |
| | TP 380Z - FN key combinations | 19-01-99 | LWIK-3Y8GNV |
| | TP 380Z - General considerations for your ThinkPad | 19-01-99 | LWIK-3Y5KQ6 |
| | TP 380Z - Front view | 19-01-99 | LWIK-3Y5RL9 |
| | TP 380Z - Bottom view | 19-01-99 | LWIK-3Y5RXV |
| | TP 380Z - Rear view | 19-01-99 | LWIK-3Y5S2H |
| Hard Drives | | | |
| | TP General - How to reset the HDD password on an IBM ThinkPad | 26-01-99 | PSMS-3PWHTZ |
| | TP General - Running diagnostics on the hard drive | 26-01-99 | LWIK-3TYMPY |
| | TP General - Customer upgradeable versus removable hard drives | 26-01-99 | LWIK-3TSMBU |
| Hardware Installation/Configuration | | | |
| | TP 380XD/Z,385XD,560Z - Bundled 56K PC Card modem is missing driver diskette | 19-01-99 | DSHY-43FNJF |
| Hardware Maintenance Information | | | |
| | TP 380Z - Keyboard or TrackPoint related symptoms | 19-01-99 | LWIK-3XNR4B |
| | TP 380Z - 1020 Battery pack removal | 19-01-99 | LWIK-3XPGY2 |
| | TP 380Z - 1070 Diskette Drive and CDROM Removal | 19-01-99 | BMOE-3XVQSQ |
| | TP 380Z - Numeric error codes | 19-01-99 | LWIK-3XNNYF |
| | TP 380Z - 1040 Keyboard Unit | 19-01-99 | LWIK-3XPH9T |
| | TP 380Z - 3010 ThinkPad Port Replicator with Advanced EtherJet Feature Removal | 19-01-99 | BMOE-3XZNRF |
| | TP 380Z - 1110 Box Speaker and Microphone Removal | 19-01-99 | BMOE-3XZJVC |
| | TP 380Z - 2040 LCD Miscellaneous Parts Removal | 19-01-99 | BMOE-3XZMQE |
| | TP 380Z - 2030 LCD Panel Removal | 19-01-99 | BMOE-3XZMKP |
| | TP 380Z - Battery FRU PN incorrect in HMM | 19-01-99 | LWIK-442LYN |
| | TP 380Z - 1140 Battery Pack Latch Removal | 19-01-99 | BMOE-3XZKAK |
| | TP 380Z - 1030 Hard disk drive removal | 19-01-99 | LWIK-3XPH3L |
| | TP 380Z - 1050 Keyboard and speaker removal | 19-01-99 | LWIK-3XPHMH |
| | TP 380Z - Power and other related symptoms | 19-01-99 | LWIK-3XNRKK |
| | TP 380Z - 1060 Diskette drive assembly or CD-ROM drive assembly removal | 19-01-99 | LWIK-3XPHWR |
| | TP 380Z - 1130 System Board and PC Card Slot Removal | 19-01-99 | BMOE-3XZK66 |
| | TP 380Z - Function related symptoms | 19-01-99 | LWIK-3XNQNF |
| | TP 380Z - 2020 LCD Inverter Card Removal | 19-01-99 | BMOE-3XZLLM |
| | TP 380Z - 2010 LCD Panel Removal | 19-01-99 | BMOE-3XZKR2 |
| | TP 380,385,560,600,770 - Replacing the "spring type" system expansion connector cover | 19-01-99 | LWIK-3Z4J4F |
| | TP 308Z - 1100 Upper Shield Case Removal | 19-01-99 | BMOE-3XZJR6 |
| | TP 380Z - Checkout Guide | 19-01-99 | BMOE-3YCMCF |
| | TP 380Z - Removing the power on password. | 19-01-99 | BMOE-42KM8Z |
| | TP 380Z - Intermittent and undetermined problems | 19-01-99 | LWIK-3XNRRM |
| | TP 380Z - 1010 DIMM Card and Backup Battery | 19-01-99 | LWIK-3XPGTT |
| | TP 380Z - 2050 LCD Cable Removal | 19-01-99 | BMOE-3XZNMK |
| | TP 380Z - Indicator/infrared related symptoms | 19-01-99 | LWIK-3XNQW2 |
| | TP 380Z - Beep/no beep symptoms | 19-01-99 | LWIK-3XNQ7P |
| | TP 380Z - FRU Codes | 19-01-99 | BMOE-42KLZD |
| | TP 380Z - 1090 Fan Assembly, CPU Card and Thermal Rubber Removal | 19-01-99 | BMOE-3XZK35 |
| | TP 380Z - 1080 LCD Unit Removal | 19-01-99 | BMOE-3XVQXL |
| | TP 380Z - LCD and peripheral device related symptoms | 19-01-99 | LWIK-3XNRAZ |
| | TP 380Z - General Checkout Guide | 19-01-99 | BMOE-42KMDH |
| | TP 380Z - 1120 DC/DC CARD Removal | 19-01-99 | BMOE-3XZJXV |
| Infrared | | | |
| | TP General - Setting up Direct Cable Connection using the Infrared Port | 05-05-99 | DSHY-3S4TYA |
| | TP General - Communicating via Infrared to other devices using Windows NT | 07-04-99 | LWIK-3NPLC8 |
| | TP General - Infrared Information Guide | 26-01-99 | RJJR-3PMM37 |
| | TP 365X/XD,380,560,755,760,765,770 - Applying Service Pack 3 causes Infrared Errors in Event Viewer under Windows NT 4.0 | 26-01-99 | DSHY-3T6SKY |
| | TP General - Setting up Infrared Communications in Windows NT 4.0 between two ThinkPads | 26-01-99 | DSHY-3SAKNP |
| Input Devices | | | |
| | TP General - Serial device does not work after resume | 07-04-99 | PSMS-3QCK6G |
| | TP General - TrackPoint III(Pointer adjustment) | 07-04-99 | RJJR-3N9JKT |
| | TP General - How to remove and install a Trackpoint III cap | 07-04-99 | YAST-3JWMAV |
| | TP General - Keyboard does not function after installing TrackPoint drivers under Windows NT | 07-04-99 | LWIK-45MH9H |
| | TP General - How to enable/disable the embedded keypad on ThinkPads | 26-01-99 | YAST-3JWNPS |
| | TP General - External PS/2 mouse is not working | 26-01-99 | DEDN-3ELMQG |
| Installation/Removal Procedures | | | |
| | IBM WorkPad - Installing the WorkPad Desktop software | 06-04-99 | LWIK-3UPK6D |
| | TP 380Z - 1020 Battery pack removal | 19-01-99 | LWIK-3XPGY2 |
| Lock-up/Hang | | | |
| | TP General - Keyboard does not function after installing TrackPoint drivers under Windows NT | 07-04-99 | LWIK-45MH9H |
| | TP General - System hang when suspending or hibernating while Lotus Screen Cam is running | 06-04-99 | BBOD-3HSRD7 |
| Modems | | | |
| | TP 380XD/Z,385XD,560Z - Bundled 56K PC Card modem is missing driver diskette | 19-01-99 | DSHY-43FNJF |
| Multimedia | | | |
| | TP General - Audio stutters during playback of MPEG or AVI files | 06-04-99 | LWIK-44JHZT |
| Networking | | | |
| | TP General - Installing the IBM PCMCIA Token Ring Card | 30-04-99 | PFAN-3SUQ7C |
| | TP 380Z,390/E,560Z,600,770,1720 - Needed hardware for WOL support | 07-04-99 | LWIK-42ZJE9 |
| | TP General - Will not suspend in Windows 95 using PCMCIA Token Ring adapter | 07-04-99 | DJON-3EGK56 |
| | TP General - IBM EtherJet PCMCIA card not recognized by system | 06-04-99 | DEDN-3DQQCN |
| | TP General - Long Boot Time When Using Netfinity Manager and Client Services | 06-04-99 | PFAN-3V2S95 |
| | TP General - Xircom performance series PCMCIA ethernet card problems | 06-04-99 | RJJR-3QRLU9 |
| | TP General - IBM EtherJet PCMCIA Card not recognized by system when Inserted | 06-04-99 | RMIE-3E2HRE |
| | Crossbrand - REGDEL - Windows 95 fix for no logon prompt | 06-04-99 | MCGN-3M7NJB |
| | TP General - Direct Cable Connect not working under Windows 95 | 06-04-99 | RMIE-383EK7 |
| | TP General - Megahertz XJEM3336 Combo card modem will not configure in Windows NT | 06-04-99 | PFAN-3PZM5P |
| | TP General - System hangs using IBM Ethernet II PCMCIA card using TCP/IP in Windows 95 | 06-04-99 | YAST-3FGSS3 |
| | TP General - ThinkPad running OS/2 with a network card installed may stop regularly for 5 seconds | 06-04-99 | BBOD-3JSN9Y |
| | TP 380,385,560X,770 - Windows NT 4.0 Blue Screen Hang with PCMCIA Turbo Token Ring with SystemSoft | 26-01-99 | PFAN-3TAMJ4 |
| | TP General - Network connection dropped on ThinkPads with Windows NT 4.0 | 26-01-99 | DSHY-3W6PWU |
| | TP General - Setting up Infrared Communications in Windows NT 4.0 between two ThinkPads | 26-01-99 | DSHY-3SAKNP |
| Newsletters | | | |
| | EMEA Mobile Brand Newsletter - March 1999 | 24-05-99 | AGRN-46AUUZ |
| OS/2 | | | |
| | TP 380Z - Installing OS/2 Warp and its device drivers | 25-05-99 | LWIK-3XNHAF |
| | TP General - How to uninstall/reinstall multimedia support for OS/2 | 06-04-99 | YAST-3JXMXE |
| | TP General - How to check the level of OS/2 | 06-04-99 | YAST-3JYPXN |
| | TP General - Unable to configure PC Card Modem to COM 1 in Warp 4.0 | 06-04-99 | DSET-3DUFNT |
| | TP General - ThinkPad running OS/2 with a network card installed may stop regularly for 5 seconds | 06-04-99 | BBOD-3JSN9Y |
| | TP 380Z - Diskette Factory device drivers | 25-01-99 | DSHY-3XYMC6 |
| | TP 365X/XD,560,600,760,765,770 - ThinkPad Utility Version Information Chart | 25-01-99 | DSHY-3XNRBY |
| | TP 380Z - Considerations for OS/2 Warp | 19-01-99 | LWIK-3XVN9U |
| PCMCIA (PC Card) | | | |
| | TP 380,385,560X,770 - CardWizard for Windows NT 4.0 service pack patch | 05-05-99 | YAST-3K2UGA |
| | TP 380XD,385XD,560X,600,770/E - CardWizard for Windows NT reports IRQ conflict when trying to use a PC Card at IRQ 10 | 05-05-99 | LWIK-3XZFN6 |
| | TP General - How to check for correct PCMCIA Socket Services and Windows 95 installations | 22-04-99 | YAST-3JZU4X |
| | TP 380,560X/Z,600,770 - Installation and configuration problems with CardWorks for Windows 95 | 22-04-99 | PFAN-3T5MUE |
| | TP General - IBM EtherJet PCMCIA card not recognized by system | 06-04-99 | DEDN-3DQQCN |
| | TP General - How to check PC Cards and cables for damage | 06-04-99 | YAST-3JYQE6 |
| | TP General - Xircom performance series PCMCIA ethernet card problems | 06-04-99 | RJJR-3QRLU9 |
| | TP General - Fatal exception error with Adaptec PCMCIA SCSI adapter | 06-04-99 | LWIK-3NYKV8 |
| | TP General - Introduction to PCMCIA | 06-04-99 | PFAN-3QSST4 |
| | TP General - IBM EtherJet PCMCIA Card not recognized by system when Inserted | 06-04-99 | RMIE-3E2HRE |
| | TP General - How to check PCMCIA card status in Device Manager | 06-04-99 | YAST-3JUPZ5 |
| | TP General - Hang at boot with Hayes Optima PCMCIA modem in Windows NT | 06-04-99 | PFAN-3NGU82 |
| | TP General - System hangs using IBM Ethernet II PCMCIA card using TCP/IP in Windows 95 | 06-04-99 | YAST-3FGSS3 |
| | TP General - Xircom PCMCIA 32bit Cardbus adapter not recognized with Windows 95 | 26-01-99 | DEDN-3DQQKK |
| | TP 380,385,560X,770 - Windows NT 4.0 Blue Screen Hang with PCMCIA Turbo Token Ring with SystemSoft | 26-01-99 | PFAN-3TAMJ4 |
| | TP General - How to test PCMCIA slots in EZSetup (US Only) | 26-01-99 | LWIK-3NPPYX |
| | TP General - Cannot configure IBM Wave Runner PC Card under Windows 95 | 26-01-99 | LWIK-3Y8HD6 |
| | TP General - CardBus PC Card needs to be re-installed when moved to a different socket | 26-01-99 | LWIK-3YLF9J |
| | TP General - PCMCIA Controllers used in Thinkpad Products | 26-01-99 | DEDN-3EUM8P |
| Power | | | |
| | TP 380,385 - Cannot power on without removing power and battery | 25-05-99 | RJJR-3NQUUD |
| | TP General - AC Adapter Part number Matrix | 13-05-99 | PFAN-3PUQXK |
| | TP General - AC Adapter Problem Determination | 06-04-99 | RMIE-38TC5G |
| | TP General - How to insure Advanced Power Management for DOS/Windows 3.1x, Windows 95 and OS/2 is installed correctly | 06-04-99 | YAST-3JUHZ3 |
| | TP General - Using and Understanding IBM ThinkPad Advanced Power Management | 06-04-99 | YAST-3JUJBS |
| | TP General - Tips for getting the most out of your battery | 06-04-99 | PFAN-3QNQJN |
| | TP General - Suggested use of power off/on, suspend/resume operation | 06-04-99 | PFAN-3UMMQJ |
| | TP General - Battery technologies comparison | 06-04-99 | GSMH-39PFHN |
| | TP General - Charging the battery pack | 06-04-99 | YAST-3JUNRN |
| | TP 380,385,600,770 - System shutting down intermittently after CPU replacement | 25-01-99 | PSMS-448N32 |
| Power Management | | | |
| | TP General - CD not suspending with timer | 06-04-99 | RMIE-3E2HNZ |
| | TP General - System hang when suspending or hibernating while Lotus Screen Cam is running | 06-04-99 | BBOD-3HSRD7 |
| | TP General - Using Hibernation with different hard drive partitioning schemes | 03-03-99 | PFAN-3VXSNV |
| Software Installation/Configuration | | | |
| | TP 380,385 - Installing Windows NT 4.0 and its device drivers | 25-05-99 | LWIK-3PZRVD |
| | TP 380Z - Installing Windows 3.1 and its device drivers | 25-05-99 | LWIK-3XNH66 |
| | TP 380Z - Installing Windows 98 and its device drivers | 25-05-99 | LWIK-3XM465 |
| | TP 380Z - Installing OS/2 Warp and its device drivers | 25-05-99 | LWIK-3XNHAF |
| | TP 380Z - Installing Windows 95 and its device drivers | 25-05-99 | LWIK-3XNGRD |
| | TP 380Z - Installing Windows NT 4.0 and its device drivers | 25-05-99 | LWIK-3XNGXY |
| | Aptiva/ThinkPad - How to reinstall Dial-Up Networking and setup TCP/IP in Windows 95 | 04-05-99 | MNOK-3QHMZM |
| | TP General - Installing Windows NT 4.0 from a non-supported CD-ROM drive | 06-04-99 | LWIK-3Q7UQL |
| | TP General - Basic questions to be asked before troubleshooting CoSession Remote 32 | 06-04-99 | LWIK-46FKJB |
| | TP General - Windows NT 4.0 Service Pack 4 overwrites PCMCIA.SYS | 06-04-99 | DSHY-43EQKK |
| | Crossbrand - REGDEL - Windows 95 fix for no logon prompt | 06-04-99 | MCGN-3M7NJB |
| | TP General - ThinkPad Customization Center cannot locate Internet Explorer 4.0 | 06-04-99 | LWIK-427Q6W |
| | TP General - Common questions and answers for CoSession Remote 32 | 06-04-99 | LWIK-464JVU |
| | TP General - ConfigSafe Information Guide | 06-04-99 | PFAN-3PKTUX |
| | TP General - After Installing new hardware or software you are unable to boot your operating system | 26-01-99 | RJJR-3NWPFN |
| | TP 380,385,560X/Z,600,770 - ConfigSafe Uninstall gives no option to cancel | 26-01-99 | LWIK-3VLQHV |
| | TP General - Models shipped with update connector may have outdated phone list | 25-01-99 | LWIK-3XRJ4U |
| | TP 380Z - Installing DOS and its device drivers | 25-01-99 | LWIK-3XNHDZ |
| | TP 380Z - Preloaded Software | 25-01-99 | LWIK-3XWQYT |
| | TP 380Z - Preloaded Software (for models HGx, JGx, and JBx) | 19-01-99 | LWIK-3Y5LBH |
| Technical Specifications | | | |
| | TP 380Z - System specifications | 22-01-99 | DSHY-3XSNCE |
| Utility Software | | | |
| | TP 365X/XD,560,600,760,765,770 - ThinkPad Utility Version Information Chart | 25-01-99 | DSHY-3XNRBY |
| Video | | | |
| | TP General - Internet Explorer corruption of Desktop Color Palette | 06-04-99 | PFAN-3S4SUK |
| | TP General - Windows 95 Desktop appears grainy | 06-04-99 | PFAN-3S7RXK |
| Warranty | | | |
| | TP 380Z - Statement of Limited Warranty | 27-04-99 | MIGR-47D4FF |
| Windows 2000 Beta | | | |
| | Crossbrand - Microsoft Windows 2000 technical support for Beta 3 | 19-05-99 | MLAH-46ZNNX |
| | TP 380Z - Upgrading to Windows 2000 Beta 3 over Windows NT 4.0 | 11-05-99 | MIGR-47EDWM |
| | TP General - Windows 2000 Professional Beta 3 - Setup Guide | 07-05-99 | MIGR-47NP54 |
| | TP 380 - Installing Windows 2000 Beta on a blank hard drive | 19-01-99 | AGRN-42RNV6 |
| Windows 95 | | | |
| | TP 380Z - Installing Windows 95 and its device drivers | 25-05-99 | LWIK-3XNGRD |
| | TP 380,385 - Cannot power on without removing power and battery | 25-05-99 | RJJR-3NQUUD |
| | TP General - Out of memory errors in Dial-Up Networking | 07-05-99 | DSHY-3UFPPV |