| | Aptiva - 2158/2163/2164 Considerations - Opening a DOS fullscreen halts movie playback | 02-03-99 | DETR-43EQHC |
| | Aptiva - 2163/2164 Considerations - Certain interlaced DVD content shows poor quality on Riva 128ZX | 02-03-99 | DETR-43EQDW |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2158/2163/2164 Considerations - New Line DVD Titles fail to play after a certain sequence | 02-03-99 | DETR-43EQ47 |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2163/2164 Considerations - DVD Express fails playback with error "Invalid disk/drive found" even through a correct DVD is in the drive | 02-03-99 | DETR-445QA3 |
| | Aptiva - 2158/2163/2164 Considerations - DVD parental control fails | 02-03-99 | DETR-43EPYM |
| Error Messages | | | |
| | Aptiva - 2163/2164 Considerations - Sound Recorder error in Finnish preload | 28-04-99 | MIGR-47EDWN |
| | Aptiva - ISSET_SE errors when installing new software | 21-04-99 | MIGR-477KUD |
| | Aptiva - Error with MFC42.DLL after installing HP Bonus software | 21-04-99 | MIGR-477KUB |
| | Aptiva - Retail version of Norton Antivirus detects Weed virus in PCDR directory | 14-04-99 | DETR-46XGCP |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Illegal Operation when entering Product ID in Windows 98 | 05-04-99 | DETR-45KHKL |
| | Aptiva - Errors loading programs from CD-ROM | 22-03-99 | DETR-468R8Q |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - Remote Access Server (RAS) error codes | 10-03-99 | DETR-3YTQT6 |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2163/2164 Considerations - Explorer caused ipf in <unknown>@0000:7c25d0d0 | 02-03-99 | DETR-43EP5B |
| | Aptiva - 2158/2163/2164 Considerations - PREMEND causing illegal operation during first boot | 02-03-99 | DETR-43EKX3 |
| | Aptiva - 2158/2163/2164 Considerations - Error when attaching USB audio adapter | 02-03-99 | DETR-43ELCY |
| | Aptiva - 2163/2164 Considerations - IPF uninstalling or reinstalling applications if VoiceCenter is open | 02-03-99 | DETR-43ENWC |
| | Aptiva - 2163/2164 Considerations - CDCOMP causes "System memory is very low" message | 02-03-99 | DETR-43EKDK |
| | Aptiva - 2163/2164 Considerations - Fatal error on reboot | 02-03-99 | DETR-43EJKL |
| | Aptiva - 2164 ScanDisk out of memory error | 26-02-99 | DETR-45GSKH |
| | Aptiva - 2158/2163/2164 Diagnostics - Index of symptoms, error codes, messages, and beeps | 24-02-99 | DETR-42QQY6 |
| General Information | | | |
| | Crossbrand - The euro symbol | 06-04-99 | PSMS-42QEK4 |
| | Aptiva - How to avoid viruses | 05-04-99 | DJON-3G8TRW |
| | Crossbrand - What does the plastic tab in the lower corner of my diskette do? | 05-04-99 | DETR-3UFP7T |
| | Aptiva - Electronic support availability | 09-03-99 | MCGN-3FSSU7 |
| | Aptiva - Form factor and PCI revision used on Aptiva system boards | 02-03-99 | MNOK-425LJ2 |
| | Aptiva - Service Memo - Nov. 17, 1998 (US only) | 25-02-99 | MNOK-42BTNV |
| | Aptiva - Service Memo - Nov. 17, 1998 (outside of United States) | 25-02-99 | MNOK-42JKNQ |
| | Crossbrand - Why is the Windows 98 Disk Defragmenter taking so long? | 22-01-99 | DETR-3YMQ53 |
| | Aptiva - Communications terms | 04-01-99 | MNOK-3PZR9H |
| Hard Drives | | | |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | PS/1-Aptiva - Finding out what files are on a fixed disk or diskette | 02-03-99 | DJON-3GDNJJ |
| | Aptiva - 2158/2163/2164 Hard drive jumper settings | 02-03-99 | DETR-42RK9F |
| | Aptiva - 2158/2163/2164 Considerations - Hard Disk Space is incorrect in the "Microsoft Windows 98 Registration" page. | 02-03-99 | DETR-43EPND |
| | Aptiva - Why does the CHKDSK or SCANDISK command tell me I have bad sectors? | 02-03-99 | DSET-3FCK7W |
| | Aptiva - 2158/2163/2164 Diagnostics - Factory-installed storage devices | 24-02-99 | DETR-42RQAR |
| | Aptiva - 2139/2164 Removals and replacements - Drive bay panels | 24-02-99 | DETR-3WFL2D |
| | Aptiva - 2139/2164 Removals and replacements - Drives from bays 1, 2, or 3 | 24-02-99 | DETR-3WFL42 |
| | Aptiva - 2139/2164 Removals and replacements - Drives from bays 4 and 5 | 24-02-99 | DETR-3WFL6E |
| | Aptiva - 2139/2164 Removals and replacements - Indicator LEDs | 24-02-99 | DETR-3WFLM3 |
| Hardware Installation/Configuration | | | |
| | Aptiva - 2164 Removals and replacements - System board | 24-02-99 | DETR-45EL2L |
| | Aptiva - 2139/2164 Removals and replacements - Identifying parts of the system unit | 24-02-99 | DETR-3WFKV6 |
| | Aptiva - 2139/2164 Removals and replacements - Cover | 24-02-99 | DETR-3WFKXS |
| | Aptiva - 2139/2164 Removals and replacements - Drive bay panels | 24-02-99 | DETR-3WFL2D |
| | Aptiva - 2139/2164 Removals and replacements - Drives from bays 1, 2, or 3 | 24-02-99 | DETR-3WFL42 |
| | Aptiva - 2139/2164 Removals and replacements - Drives from bays 4 and 5 | 24-02-99 | DETR-3WFL6E |
| | Aptiva - 2139/2164 Removals and replacements - Power supply | 24-02-99 | DETR-3WFL9M |
| | Aptiva - 2139/2164 Removals and replacements - Adapter cards | 24-02-99 | DETR-3WFLCJ |
| | Aptiva - 2139/2164 Removals and replacements - Pentium II or Pentium III processor | 24-02-99 | DETR-3WFLDZ |
| | Aptiva - 2139/2164 Removals and replacements - Installing the Pentium II heat sink and fan | 24-02-99 | DETR-3WFLG3 |
| | Aptiva - 2139/2164 Removals and replacements - Indicator LEDs | 24-02-99 | DETR-3WFLM3 |
| | Aptiva - 2158/2163/2164 Removals and replacements - Battery | 24-02-99 | DETR-42RPSQ |
| | Aptiva - 2158/2163/2164 Removals and replacements - Memory | 24-02-99 | DETR-42RP88 |
| | Aptiva - 2158/2163/2164 Removals and replacements - Index | 24-02-99 | DETR-42RKK6 |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| HelpCenter Support | | | |
| | Aptiva - 2158/2163/2164 Unzip password | 13-01-99 | DETR-444MBV |
| Input Devices | | | |
| | Aptiva - Tips for keyboard shortcuts in Windows 95 or 98 | 09-03-99 | YAST-3G7SEG |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard prompts for the Applications CD | 02-03-99 | DETR-43LKZ7 |
| | Aptiva - 2158/2163/2164 Considerations - PC Doctor microphone test record delay and murmur | 02-03-99 | DETR-43LL8K |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| | Aptiva - 2158/2163/2164 Diagnostics - Keyboard | 24-02-99 | DETR-42QSP4 |
| | Aptiva - 2158/2163/2164 Diagnostics - Mouse | 24-02-99 | DETR-42QSQU |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| Jumper/Switch Settings | | | |
| | Aptiva - 2158/2163/2164 Hard drive jumper settings | 02-03-99 | DETR-42RK9F |
| | Aptiva - 2163/2164 System board layout and locations | 02-03-99 | DETR-42RK6Z |
| | Aptiva - 2158/2163/2164 CD-ROM/DVD-ROM jumper settings | 02-03-99 | DETR-42RKBV |
| Lock-up/Hang | | | |
| | Aptiva - 2158/2163/2164 Considerations - System lock-up after pressing "Ctrl + Alt + Del" twice | 02-03-99 | DETR-43EPJQ |
| | Aptiva - 2163/2164 Considerations - System hangs due to lightning strike of 1KV or greater | 02-03-99 | DETR-43ENFE |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158/2163/2164 Considerations - System hangs at reboot when Norton AntiVirus 4.08 installed | 02-03-99 | DETR-43ENB9 |
| Memory | | | |
| | Aptiva - How to move the Windows 95 or Windows 98 swap file to a different partition | 02-03-99 | MNOK-3T5N2G |
| | Aptiva - 2158/2163/2164 Diagnostics - Memory | 24-02-99 | DETR-42QSM7 |
| | Aptiva - 2158/2163/2164 Removals and replacements - Memory | 24-02-99 | DETR-42RP88 |
| Modems | | | |
| | Aptiva - 2139/2140/2142/2153 How to reload WinModem drivers | 24-03-99 | PMYS-3KUR7W |
| | Aptiva - 2158/2163/2164 How to reload WinModem drivers | 15-03-99 | MNOK-45ZNKQ |
| | Aptiva-PS/1 - Protection of MODEMs during thunderstorms | 09-03-99 | EMON-3JTMTG |
| | Aptiva - 2158/2163/2164 Considerations - Modem connection | 02-03-99 | DETR-43UJJZ |
| | Aptiva - 2158/2163/2164 Modem card layout and connectors | 02-03-99 | DETR-42RKGU |
| | Aptiva - 2158/2163/2164 Diagnostics - Modem | 24-02-99 | DETR-42QSCY |
| | Aptiva - Communications terms | 04-01-99 | MNOK-3PZR9H |
| | Aptiva - Serial port not recognized in MS-DOS Mode | 17-12-98 | DETR-439J2R |
| Power | | | |
| | Aptiva - 2163/2164 Considerations - Cannot turn on the system if the power switch is pressed immediately after shut down. | 12-03-99 | DETR-45UQL7 |
| | PS/1 - Aptiva - Do I need a surge protector? | 09-03-99 | DJON-3FLMDM |
| | Aptiva - 2163/2164 Considerations - 2 beep sound when powering system on | 02-03-99 | DETR-43EJUR |
| | Aptiva - 2163/2164 Considerations - System hangs due to lightning strike of 1KV or greater | 02-03-99 | DETR-43ENFE |
| | Aptiva - 2163/2164 Considerations - Can't power off immediately during POST | 02-03-99 | DETR-439S6B |
| | Aptiva - 2158/2163/2164 Diagnostics - Power supply | 24-02-99 | DETR-42QSUR |
| | Aptiva - 2139/2164 Removals and replacements - Power supply | 24-02-99 | DETR-3WFL9M |
| | Aptiva - 2139/2164 Removals and replacements - Indicator LEDs | 24-02-99 | DETR-3WFLM3 |
| | Aptiva - 2158/2163/2164 Removals and replacements - Battery | 24-02-99 | DETR-42RPSQ |
| Power Management | | | |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2163/2164 Considerations - Ring Central does not receive faxes in Suspend mode | 02-03-99 | DETR-439SJZ |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| Printers | | | |
| | Aptiva - Error with MFC42.DLL after installing HP Bonus software | 21-04-99 | MIGR-477KUB |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Tips for printing in Windows 95 or 98 | 09-03-99 | YAST-3G7RK2 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| Processors | | | |
| | Aptiva - 2153/2163/2164 - Pentium III or Celeron seen as Pentium II by Windows 98 | 23-03-99 | DETR-45NMMK |
| | Aptiva - How to enable the Pentium III unique electronic identification number | 26-02-99 | DETR-458LJY |
| | Aptiva - New features on the Intel Pentium III processor | 24-02-99 | DETR-459QUM |
| | Aptiva - 2139/2164 Removals and replacements - Pentium II or Pentium III processor | 24-02-99 | DETR-3WFLDZ |
| | Aptiva - 2139/2164 Removals and replacements - Installing the Pentium II heat sink and fan | 24-02-99 | DETR-3WFLG3 |
| Productivity Software | | | |
| | Aptiva - 2158/2163/2164 Quicken 98 shows US currency values in Canada | 11-05-99 | MIGR-477KUM |
| | Aptiva - Support options for Lotus SmartSuite bundled with Aptivas | 09-03-99 | DJON-3H6QRX |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2158/2163/2164 Considerations - Mic becomes unusable during ViaVoice enrollment | 02-03-99 | DETR-43ELRH |
| Retain | | | |
| | Aptiva - 2237-24N monitor shows blank screen | 07-05-99 | MIGR-47NLGQ |
| Security | | | |
| | Aptiva - How to enable the Pentium III unique electronic identification number | 26-02-99 | DETR-458LJY |
| | Aptiva - Using numbers in your power-on password | 15-02-99 | DETR-455HA4 |
| Software Installation/Configuration | | | |
| | Aptiva - Quicken Currency Settings for Australia | 17-05-99 | MIGR-47YKVY |
| | Aptiva - ISSET_SE errors when installing new software | 21-04-99 | MIGR-477KUD |
| | Aptiva - 2136, 2137, 2138, 2139, 2153, 2156, 2158, 2163, 2164 - Using the Aptiva Product Recovery CD | 30-03-99 | PMYS-3NWSTF |
| | Aptiva - How to uninstall/install applications using Add/Remove Programs | 10-03-99 | MNOK-3T5QRN |
| | Aptiva - Removing icons from Aptiva Installer | 09-03-99 | DETR-456JCH |
| | Aptiva - Installing a Windows 95 or 98 based application | 09-03-99 | MCGN-3FCK4F |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | Aptiva - 2158/2163/2164 Considerations - Missing IGN and Netscape icons in Online Services folder | 02-03-99 | DETR-43LKJZ |
| | Aptiva - 2163/2164 Considerations - IPF uninstalling or reinstalling applications if VoiceCenter is open | 02-03-99 | DETR-43ENWC |
| | Aptiva - 2158/2163/2164 Considerations - IGN icon on desktop after uninstall | 02-03-99 | DETR-43LKNN |
| | Aptiva - 2158/2163/2164 Considerations - No icons added to Aptiva Installer | 02-03-99 | DETR-43EJR7 |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| | Aptiva - 2158/2163/2164 Unzip password | 13-01-99 | DETR-444MBV |
| | Aptiva - Windows prompts for Windows 98 CD | 30-12-98 | DETR-433LF8 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| System Boards | | | |
| | Aptiva - 2163/2164 System board layout and locations | 02-03-99 | DETR-42RK6Z |
| | Aptiva - 2164 Removals and replacements - System board | 24-02-99 | DETR-45EL2L |
| | Aptiva - 2139/2164 Removals and replacements - Pentium II or Pentium III processor | 24-02-99 | DETR-3WFLDZ |
| Technical Specifications | | | |
| | Aptiva - 2158/2163/2164 System technical specifications - Australia/New Zealand | 19-05-99 | DETR-433L2L |
| | Aptiva - 2158/2163/2164 System technical specifications - Europe, Middle East, Africa | 19-05-99 | DETR-432HRQ |
| | Aptiva - 2164-74Z System technical specifications | 14-04-99 | DETR-46SHEV |
| | Aptiva - 2164-71Z System technical specifications | 14-04-99 | DETR-46SHCJ |
| | Aptiva - 2158/2163/2164 System technical specifications - Canada | 06-04-99 | DETR-42UKK4 |
| | Aptiva - 2164-73S System technical specifications | 02-04-99 | DETR-44RKPQ |
| | Aptiva - 2164-74S System technical specifications | 02-04-99 | DETR-44RKR2 |
| | Aptiva - 2158/2163/2164 System technical specifications - Latin America and Brazil | 02-04-99 | DETR-432M92 |
| | Aptiva - 2164-651 System technical specifications | 25-03-99 | DETR-44RKJP |
| | Aptiva - 2164-70V System technical specifications | 25-03-99 | DETR-44RSF2 |
| | Aptiva - 2164-73V System technical specifications | 25-03-99 | DETR-44RSNQ |
| | Aptiva - 2164-702 System technical specifications | 25-03-99 | DETR-44RL4X |
| | Aptiva - 2164-734 System technical specifications | 25-03-99 | DETR-44RL9B |
| | Aptiva - 2164-55Z System technical specifications | 25-03-99 | DETR-44RKZT |
| | Aptiva - 2164-736 System technical specifications | 25-03-99 | DETR-44RLBE |
| | Aptiva - 2164-70C System technical specifications | 25-03-99 | DETR-44RSCN |
| | Aptiva - 2164-631 System technical specifications | 25-03-99 | DETR-44RKG6 |
| | Aptiva - 2164-73A System technical specifications | 25-03-99 | DETR-44RSK4 |
| | Aptiva - 2164-70A System technical specifications | 25-03-99 | DETR-44RSHS |
| | Aptiva - 2164-56Z System technical specifications | 25-03-99 | DETR-44RL3L |
| | Aptiva - 2164-731 System technical specifications | 25-03-99 | DETR-44RKMB |
| | Aptiva - 2164-732 System technical specifications | 25-03-99 | DETR-44RL7Q |
| | Aptiva - 2164-54Z System technical specifications | 25-03-99 | DETR-44RKXT |
| | Aptiva - 2164-73C System technical specifications | 25-03-99 | DETR-44RSMC |
| | Aptiva - 2163/2164 System technical specifications - China, Taiwan, Hong Kong | 18-03-99 | DETR-433KQ8 |
| | Aptiva - 2158/2163/2164 System technical specifications - US | 08-03-99 | DETR-42QQCR |
| | Aptiva - Form factor and PCI revision used on Aptiva system boards | 02-03-99 | MNOK-425LJ2 |
| Utility Software | | | |
| | Aptiva - Retail version of Norton Antivirus detects Weed virus in PCDR directory | 14-04-99 | DETR-46XGCP |
| | Aptiva - How to avoid viruses | 05-04-99 | DJON-3G8TRW |
| | Aptiva - How to update Norton AntiVirus | 30-03-99 | DETR-46GKQP |
| | Aptiva - Removing icons from Aptiva Installer | 09-03-99 | DETR-456JCH |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | Aptiva - Unable to extract BIOS diskette in Windows NT | 05-03-99 | DETR-45PHJ8 |
| | Aptiva - How to check Task List to see if a program is running | 02-03-99 | MNOK-3T4S7H |
| | Aptiva - 2158/2163/2164 Considerations - System hangs at reboot when Norton AntiVirus 4.08 installed | 02-03-99 | DETR-43ENB9 |
| | Aptiva - Why does the CHKDSK or SCANDISK command tell me I have bad sectors? | 02-03-99 | DSET-3FCK7W |
| | Aptiva - 2163/2164 Considerations - Cannot open UserGuide from Info Central | 02-03-99 | DETR-43ENZW |
| | Aptiva - 2158/2163/2164 Considerations - No icons added to Aptiva Installer | 02-03-99 | DETR-43EJR7 |
| | Aptiva - 2164 ScanDisk out of memory error | 26-02-99 | DETR-45GSKH |
| | Aptiva - How to run ScanDisk or Checkdisk | 14-12-98 | BMOE-3Q8PBZ |
| Video | | | |
| | Aptiva - 15" TSO monitor causes blank screen on bootup | 14-05-99 | MIGR-47WJ8H |
| | Aptiva - 2163/2164 No Video | 02-04-99 | DETR-444NK8 |
| | Aptiva - 2158/2163/2164 Considerations - AGP card must be primary video device | 02-03-99 | DETR-439SQ6 |