| | Aptiva - How to setup a TTY connection in Windows 95 or 98 | 17-02-99 | DPAE-3YULSA |
| | Aptiva - Dial-Up Networking does not save password | 17-02-99 | DPAE-3YUKBS |
| Considerations | | | |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2158/2163/2164 Considerations - AGP card must be primary video device | 02-03-99 | DETR-439SQ6 |
| | Aptiva - 2158/2163/2164 Considerations - Audio Languages cannot be selected/have incorrect text on certain DVDs | 02-03-99 | DETR-43EQ7S |
| | Aptiva - 2158/2163/2164 Considerations - Opening a DOS fullscreen halts movie playback | 02-03-99 | DETR-43EQHC |
| | Aptiva - 2158 Considerations - Ring Central unable to find modem in initial setup | 02-03-99 | DETR-43LKV4 |
| | Aptiva - 2158/2163/2164 Considerations - Modem connection | 02-03-99 | DETR-43UJJZ |
| | Aptiva - 2158/2163/2164 Considerations - Incorrect diskette drive message | 02-03-99 | DETR-439SFY |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2158/2163/2164 Considerations - System lock-up after pressing "Ctrl + Alt + Del" twice | 02-03-99 | DETR-43EPJQ |
| | Aptiva - 2158 Considerations - MS Office Pro install failure | 02-03-99 | DETR-43LLF2 |
| | Aptiva - 2158/2163/2164 Considerations - Mic becomes unusable during ViaVoice enrollment | 02-03-99 | DETR-43ELRH |
| | Aptiva - 2158/2163/2164 Considerations - New Line DVD Titles fail to play after a certain sequence | 02-03-99 | DETR-43EQ47 |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158 Considerations - AGP game fails with K6-266 and ECC memory | 02-03-99 | DETR-43LLKH |
| | Aptiva - 2158/2163/2164 Considerations - No sound on boot | 02-03-99 | DETR-43EK44 |
| | Aptiva - 2158/2163/2164 Considerations - Missing IGN and Netscape icons in Online Services folder | 02-03-99 | DETR-43LKJZ |
| | Aptiva - 2158/2163/2164 Considerations - System hangs at reboot when Norton AntiVirus 4.08 installed | 02-03-99 | DETR-43ENB9 |
| | Aptiva - 2158 Considerations - IDE driver does not do CRC checks | 02-03-99 | DETR-43LM6H |
| | Aptiva - 2158/2163/2164 Considerations - Can't mute MIDI in Volume Control | 02-03-99 | DETR-43EKKL |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard prompts for the Applications CD | 02-03-99 | DETR-43LKZ7 |
| | Aptiva - 2158 Considerations - Systems freezes after installing test programs | 02-03-99 | DETR-43LLBA |
| | Aptiva - 2158 Considerations - Unable to flash BIOS if USB keyboard is enabled | 02-03-99 | DETR-43LKG5 |
| | Aptiva - 2158/2163/2164 Considerations - PREMEND causing illegal operation during first boot | 02-03-99 | DETR-43EKX3 |
| | Aptiva - 2158 Considerations - ALi DD does write operations in PIO mode | 02-03-99 | DETR-43LM46 |
| | Aptiva - 2158/2163/2164 Considerations - Error when attaching USB audio adapter | 02-03-99 | DETR-43ELCY |
| | Aptiva - 2158/2163/2164 Considerations - No shutdown screen in Windows 98 | 02-03-99 | DETR-43EK7K |
| | Aptiva - 2158/2163/2164 Considerations - User is able to open more than one instance of the quick test set | 02-03-99 | DETR-43LKS3 |
| | Aptiva - 2158 Considerations - HCT AudioCert test fails | 02-03-99 | DETR-43LMCH |
| | Aptiva - 2158/2163/2164 Considerations - Noise heard during microphone setup | 02-03-99 | DETR-43EKSC |
| | Aptiva - 2158/2163/2164 Considerations - Hard Disk Space is incorrect in the "Microsoft Windows 98 Registration" page. | 02-03-99 | DETR-43EPND |
| | Aptiva - 2158/2163/2164 Considerations - PC Doctor microphone test record delay and murmur | 02-03-99 | DETR-43LL8K |
| | Aptiva - 2158 Considerations - Moto Racer will sometimes hang during play | 02-03-99 | DETR-43LL46 |
| | Aptiva - 2158/2163 Considerations - System hangs when Digital Audio CD is enabled | 02-03-99 | DETR-43LLY2 |
| | Aptiva - 2158 Considerations - Cannot complete POST with DVD disk in CD-ROM drive | 02-03-99 | DETR-43LLU9 |
| | Aptiva - 2158/2163/2164 Considerations - IGN icon on desktop after uninstall | 02-03-99 | DETR-43LKNN |
| | Aptiva - 2158 Considerations - Year 2000 test fails | 02-03-99 | DETR-43LLH2 |
| | Aptiva - 2158/2163/2164 Considerations - No icons added to Aptiva Installer | 02-03-99 | DETR-43EJR7 |
| | Aptiva - 2158 Considerations - RTC Interrupt fails in QAPlus/FE version 5.52 | 02-03-99 | DETR-43LM9A |
| | Aptiva - 2158/2163/2164 Considerations - DVD parental control fails | 02-03-99 | DETR-43EPYM |
| | Aptiva - 2158/2163/2164 Considerations - Extra Netscape icon added by IGN | 02-03-99 | DETR-43EJYC |
| Covers/Bezels | | | |
| | Aptiva - 2158/2163 Removals and replacements - Cover | 18-02-99 | DETR-42RKMB |
| Diagnostics | | | |
| | Aptiva - Performing a monitor self test | 26-03-99 | BMOE-3Q8JYU |
| | Aptiva - 2158 Considerations - Systems freezes after installing test programs | 02-03-99 | DETR-43LLBA |
| | Aptiva - 2158/2163/2164 Considerations - User is able to open more than one instance of the quick test set | 02-03-99 | DETR-43LKS3 |
| | Aptiva - 2158/2163/2164 Considerations - PC Doctor microphone test record delay and murmur | 02-03-99 | DETR-43LL8K |
| | Aptiva - 2158/2163/2164 Diagnostics - Monitor | 24-02-99 | DETR-42QSYK |
| | Aptiva - 2158/2163/2164 Diagnostics - Index of symptoms, error codes, messages, and beeps | 24-02-99 | DETR-42QQY6 |
| | Aptiva - 2158/2163/2164 Diagnostics - Factory-installed storage devices | 24-02-99 | DETR-42RQAR |
| | Aptiva - 2158/2163/2164 Diagnostics - CD-ROM/DVD-ROM | 24-02-99 | DETR-42QSK5 |
| | Aptiva - 2158/2163/2164 Diagnostics - Power supply | 24-02-99 | DETR-42QSUR |
| | Aptiva - 2158/2163/2164 Diagnostics - Keyboard | 24-02-99 | DETR-42QSP4 |
| | Aptiva - 2158/2163/2164 Diagnostics - Start | 24-02-99 | DETR-42QS66 |
| | Aptiva - 2158/2163/2164 Diagnostics - Memory | 24-02-99 | DETR-42QSM7 |
| | Aptiva - 2158/2163/2164 Diagnostics - Undetermined problems | 24-02-99 | DETR-42QT3D |
| | Aptiva - 2158/2163/2164 Diagnostics - Index | 24-02-99 | DETR-42QSA8 |
| | Aptiva - 2158/2163/2164 Diagnostics - Mouse | 24-02-99 | DETR-42QSQU |
| | Aptiva - 2158/2163/2164 Diagnostics - Modem | 24-02-99 | DETR-42QSCY |
| | Aptiva - 2158/2163/2164 Diagnostics - Audio | 24-02-99 | DETR-42QSFX |
| | Aptiva - How to perform a "Dead System" Test | 04-12-98 | MNOK-3T7MWJ |
| | Aptiva - How to know if the system battery voltage is less than 2.8 v | 04-12-98 | MNOK-3TALHG |
| Diskette Drives | | | |
| | Crossbrand - What does the plastic tab in the lower corner of my diskette do? | 05-04-99 | DETR-3UFP7T |
| | PS/1-Aptiva - Finding out what files are on a fixed disk or diskette | 02-03-99 | DJON-3GDNJJ |
| | Aptiva - 2158/2163/2164 Considerations - Incorrect diskette drive message | 02-03-99 | DETR-439SFY |
| | Aptiva - 2158/2163/2164 Diagnostics - Factory-installed storage devices | 24-02-99 | DETR-42RQAR |
| | Aptiva - 2158/2163 Removals and replacements - Bays 3 and 4 | 18-02-99 | DETR-42RNJN |
| | Aptiva - 2158/2163 Removals and replacements - Bay panels | 18-02-99 | DETR-42RKUH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| Display/Monitor | | | |
| | Aptiva - 15" TSO monitor causes blank screen on bootup | 14-05-99 | MIGR-47WJ8H |
| | Aptiva - Performing a monitor self test | 26-03-99 | BMOE-3Q8JYU |
| | Aptiva - 2158/2163/2164 Diagnostics - Monitor | 24-02-99 | DETR-42QSYK |
| | Aptiva - How to set video adapter and monitor type in Windows 98 or Windows 95 OSR2 | 30-12-98 | MNOK-3SX2GK |
| | Aptiva - I can't get my older monitor to work with my new Aptiva | 30-12-98 | DETR-42HKJ9 |
| DOS/Windows 3.x | | | |
| | Aptiva - How to start DOS based applications in Windows 95 or 98 | 09-03-99 | DSET-3FH9MB |
| DVD Drives | | | |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2158/2163/2164 Considerations - Audio Languages cannot be selected/have incorrect text on certain DVDs | 02-03-99 | DETR-43EQ7S |
| | Aptiva - 2158/2163/2164 Considerations - Opening a DOS fullscreen halts movie playback | 02-03-99 | DETR-43EQHC |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2158/2163/2164 Considerations - New Line DVD Titles fail to play after a certain sequence | 02-03-99 | DETR-43EQ47 |
| | Aptiva - 2158/2163/2164 Considerations - DVD parental control fails | 02-03-99 | DETR-43EPYM |
| | Aptiva - 2158/2163/2164 CD-ROM/DVD-ROM jumper settings | 02-03-99 | DETR-42RKBV |
| | Aptiva - 2158/2163/2164 Diagnostics - CD-ROM/DVD-ROM | 24-02-99 | DETR-42QSK5 |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| ECA | | | |
| | Aptiva - 2158 ECA007; CIH Virus detected on Aptiva systems | 30-03-99 | DETR-46GJBY |
| Entertainment Software | | | |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - World Book support information | 08-03-99 | DETR-3ZERLT |
| | Aptiva - 2158/2163/2164 Considerations - Audio Languages cannot be selected/have incorrect text on certain DVDs | 02-03-99 | DETR-43EQ7S |
| | Aptiva - 2158/2163/2164 Considerations - Opening a DOS fullscreen halts movie playback | 02-03-99 | DETR-43EQHC |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2158/2163/2164 Considerations - New Line DVD Titles fail to play after a certain sequence | 02-03-99 | DETR-43EQ47 |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158 Considerations - AGP game fails with K6-266 and ECC memory | 02-03-99 | DETR-43LLKH |
| | Aptiva - 2158 Considerations - Moto Racer will sometimes hang during play | 02-03-99 | DETR-43LL46 |
| | Aptiva - 2158/2163/2164 Considerations - DVD parental control fails | 02-03-99 | DETR-43EPYM |
| | Aptiva - World Book's online features aren't working with America Online 4.0 | 24-02-99 | DETR-45EMJC |
| Error Messages | | | |
| | Aptiva - Information on Aptiva PCs and the CIH virus | 23-04-99 | DETR-46NRJW |
| | Aptiva - ISSET_SE errors when installing new software | 21-04-99 | MIGR-477KUD |
| | Aptiva - Error with MFC42.DLL after installing HP Bonus software | 21-04-99 | MIGR-477KUB |
| | Aptiva - Retail version of Norton Antivirus detects Weed virus in PCDR directory | 14-04-99 | DETR-46XGCP |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Illegal Operation when entering Product ID in Windows 98 | 05-04-99 | DETR-45KHKL |
| | Aptiva - Errors loading programs from CD-ROM | 22-03-99 | DETR-468R8Q |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - Remote Access Server (RAS) error codes | 10-03-99 | DETR-3YTQT6 |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2158/2163/2164 Considerations - PREMEND causing illegal operation during first boot | 02-03-99 | DETR-43EKX3 |
| | Aptiva - 2158/2163/2164 Considerations - Error when attaching USB audio adapter | 02-03-99 | DETR-43ELCY |
| | Aptiva - 2158/2163/2164 Diagnostics - Index of symptoms, error codes, messages, and beeps | 24-02-99 | DETR-42QQY6 |
| General Information | | | |
| | Crossbrand - The euro symbol | 06-04-99 | PSMS-42QEK4 |
| | Aptiva - How to avoid viruses | 05-04-99 | DJON-3G8TRW |
| | Crossbrand - What does the plastic tab in the lower corner of my diskette do? | 05-04-99 | DETR-3UFP7T |
| | Aptiva - How do I determine what my machine type and model is? | 09-03-99 | LANS-3YBSKQ |
| | Aptiva - Electronic support availability | 09-03-99 | MCGN-3FSSU7 |
| | Aptiva - Form factor and PCI revision used on Aptiva system boards | 02-03-99 | MNOK-425LJ2 |
| | Aptiva - Service Memo - Nov. 17, 1998 (US only) | 25-02-99 | MNOK-42BTNV |
| | Aptiva - Service Memo - Nov. 17, 1998 (outside of United States) | 25-02-99 | MNOK-42JKNQ |
| | Crossbrand - Why is the Windows 98 Disk Defragmenter taking so long? | 22-01-99 | DETR-3YMQ53 |
| | Aptiva - Communications terms | 04-01-99 | MNOK-3PZR9H |
| Hard Drives | | | |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | PS/1-Aptiva - Finding out what files are on a fixed disk or diskette | 02-03-99 | DJON-3GDNJJ |
| | Aptiva - 2158/2163/2164 Hard drive jumper settings | 02-03-99 | DETR-42RK9F |
| | Aptiva - 2158/2163/2164 Considerations - Hard Disk Space is incorrect in the "Microsoft Windows 98 Registration" page. | 02-03-99 | DETR-43EPND |
| | Aptiva - Why does the CHKDSK or SCANDISK command tell me I have bad sectors? | 02-03-99 | DSET-3FCK7W |
| | Aptiva - 2158/2163/2164 Diagnostics - Factory-installed storage devices | 24-02-99 | DETR-42RQAR |
| | Aptiva - 2158/2163 Removals and replacements - Bays 3 and 4 | 18-02-99 | DETR-42RNJN |
| | Aptiva - 2158/2163 Removals and replacements - Bay panels | 18-02-99 | DETR-42RKUH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| Hardware Installation/Configuration | | | |
| | Aptiva - 2158/2163 Removals and replacements - Indicator LED and cable | 02-03-99 | DETR-42RPVD |
| | Aptiva - 2158/2163 Removals and replacements - Identifying parts of the system unit | 02-03-99 | DETR-42RKR7 |
| | Aptiva - 2158/2163 Removals and replacements - System board | 02-03-99 | DETR-42RPX8 |
| | Aptiva - 2158 Removals and replacements - Processor | 02-03-99 | DETR-42RPAC |
| | Aptiva - 2158/2163 Removals and replacements - Power supply | 02-03-99 | DETR-42RNNC |
| | Aptiva - 2158/2163/2164 Removals and replacements - Battery | 24-02-99 | DETR-42RPSQ |
| | Aptiva - 2158/2163/2164 Removals and replacements - Memory | 24-02-99 | DETR-42RP88 |
| | Aptiva - 2158/2163/2164 Removals and replacements - Index | 24-02-99 | DETR-42RKK6 |
| | Aptiva - 2158/2163 Removals and replacements - Bays 3 and 4 | 18-02-99 | DETR-42RNJN |
| | Aptiva - 2158/2163 Removals and replacements - Bay panels | 18-02-99 | DETR-42RKUH |
| | Aptiva - 2158/2163 Removals and replacements - Cover | 18-02-99 | DETR-42RKMB |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| | Aptiva - 2158/2163 Removals and replacements - Adapter cards | 10-02-99 | DETR-42RNQQ |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| | Aptiva - Adding Random Access Memory (RAM) to your Aptiva | 10-12-98 | DJON-3G9Q5Y |
| | Aptiva - How to connect telephone cables to Aptiva systems | 08-12-98 | DJON-3KLVHH |
| | Aptiva - How to install a parallel port card | 16-11-98 | PSGF-3VEHFE |
| HelpCenter Support | | | |
| | Aptiva - 2158/2163/2164 Unzip password | 13-01-99 | DETR-444MBV |
| Input Devices | | | |
| | Aptiva - Tips for keyboard shortcuts in Windows 95 or 98 | 09-03-99 | YAST-3G7SEG |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard prompts for the Applications CD | 02-03-99 | DETR-43LKZ7 |
| | Aptiva - 2158 Considerations - Unable to flash BIOS if USB keyboard is enabled | 02-03-99 | DETR-43LKG5 |
| | Aptiva - 2158/2163/2164 Considerations - PC Doctor microphone test record delay and murmur | 02-03-99 | DETR-43LL8K |
| | Aptiva - 2158/2163/2164 Diagnostics - Keyboard | 24-02-99 | DETR-42QSP4 |
| | Aptiva - 2158/2163/2164 Diagnostics - Mouse | 24-02-99 | DETR-42QSQU |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| Jumper/Switch Settings | | | |
| | Aptiva - 2158/2163/2164 Hard drive jumper settings | 02-03-99 | DETR-42RK9F |
| | Aptiva - 2158/2163/2164 CD-ROM/DVD-ROM jumper settings | 02-03-99 | DETR-42RKBV |
| | Aptiva - 2158 system board diagram, jumpers, and locations | 21-12-98 | DETR-42DTDF |
| Lock-up/Hang | | | |
| | Aptiva - 2158/2163/2164 Considerations - System lock-up after pressing "Ctrl + Alt + Del" twice | 02-03-99 | DETR-43EPJQ |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158/2163/2164 Considerations - System hangs at reboot when Norton AntiVirus 4.08 installed | 02-03-99 | DETR-43ENB9 |
| | Aptiva - 2158 Considerations - Systems freezes after installing test programs | 02-03-99 | DETR-43LLBA |
| | Aptiva - 2158 Considerations - Moto Racer will sometimes hang during play | 02-03-99 | DETR-43LL46 |
| | Aptiva - 2158/2163 Considerations - System hangs when Digital Audio CD is enabled | 02-03-99 | DETR-43LLY2 |
| Memory | | | |
| | Aptiva - How to move the Windows 95 or Windows 98 swap file to a different partition | 02-03-99 | MNOK-3T5N2G |
| | Aptiva - 2158 Considerations - AGP game fails with K6-266 and ECC memory | 02-03-99 | DETR-43LLKH |
| | Aptiva - 2158/2163/2164 Diagnostics - Memory | 24-02-99 | DETR-42QSM7 |
| | Aptiva - 2158/2163/2164 Removals and replacements - Memory | 24-02-99 | DETR-42RP88 |
| | Aptiva - Adding Random Access Memory (RAM) to your Aptiva | 10-12-98 | DJON-3G9Q5Y |
| Modems | | | |
| | Aptiva - 2139/2140/2142/2153 How to reload WinModem drivers | 24-03-99 | PMYS-3KUR7W |
| | Aptiva - 2158/2163/2164 How to reload WinModem drivers | 15-03-99 | MNOK-45ZNKQ |
| | Aptiva-PS/1 - Protection of MODEMs during thunderstorms | 09-03-99 | EMON-3JTMTG |
| | Aptiva - 2158 Considerations - Ring Central unable to find modem in initial setup | 02-03-99 | DETR-43LKV4 |
| | Aptiva - 2158/2163/2164 Considerations - Modem connection | 02-03-99 | DETR-43UJJZ |