| | Aptiva - Missing clip art in Microsoft Works | 11-03-99 | GJAN-3T7NDG |
| | Aptiva - Removing help window from Microsoft Works | 11-03-99 | DJON-3G8TCH |
| | Aptiva - How to install / uninstall Quicken SE | 11-03-99 | MCGN-3G5T6T |
| | Aptiva - Creating and printing mailing labels in Works for Windows | 11-03-99 | IDTM-3G7JLY |
| | Aptiva - 2140/2142 Considerations - Aptiva Photo Director | 11-03-99 | PMYS-3MPKHJ |
| | Aptiva - World's Easiest Personal Image Bundle runs in full screen | 11-03-99 | DSET-3FAB77 |
| | Aptiva - Why does the Spell Checker ask if I want to continue from the start? | 11-03-99 | DSET-3FBL3C |
| | Aptiva - WordPerfect v. 6.0a or 6.1 lockups | 11-03-99 | MCGN-3G2SKA |
| | Aptiva - How to install / uninstall Worlds Easiest Personal Image Bundle | 11-03-99 | DJON-3G6LBK |
| | Aptiva - Using Aptiva Installer to remove Lotus 1-2-3 | 11-03-99 | DJON-3G7RWQ |
| | Aptiva - Adding words to the custom dictionary in Microsoft Works for Windows | 11-03-99 | DSET-3FCHQS |
| | Aptiva - Number of dictionary/thesaurus entries in Works 3.0 | 11-03-99 | DJON-3G8QX3 |
| | Aptiva - 2140/2142 Considerations - Digital Learning Center | 10-03-99 | PMYS-3NDHBM |
| | Aptiva - 2140/2142 Considerations - Lotus ScreenCam | 10-03-99 | PMYS-3PEPLY |
| | Aptiva - 2140/2142 Considerations - Quicken | 10-03-99 | PMYS-3PGLDD |
| | PS/1-Aptiva - Changing line spacing in Microsoft Works documents | 09-03-99 | WFIN-3YV396 |
| | Aptiva - 2137-E24/E34 ViaVoice Fix | 09-03-99 | PMYS-3SXLF7 |
| | Aptiva - Support options for Lotus SmartSuite bundled with Aptivas | 09-03-99 | DJON-3H6QRX |
| | Aptiva - Problems with Canon BJC-610 printers and Aptivas with Windows 95. | 09-03-99 | MCGN-3G8UNY |
| | PS/1-Aptiva - Printing gridlines in the Microsoft Works spreadsheet application | 09-03-99 | WFIN-3YV2UZ |
| | Aptiva - Installing fonts in Microsoft Works 4.0 | 09-03-99 | WFIN-3YV29Z |
| | Aptiva - Lockup on reboot when reinstalling Lotus SmartSuite | 09-03-99 | DETR-3XQL9J |
| | Aptiva - Paint in Windows 95 will not bring up custom color | 09-03-99 | YAST-3G6MJT |
| | Aptiva - 2163 ddhelp error on shutdown | 08-03-99 | DETR-45SLA4 |
| | Aptiva - 2156 - Insufficient Memory to Operate ViaVoice | 03-03-99 | DETR-437JBZ |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2158/2163/2164 Considerations - Mic becomes unusable during ViaVoice enrollment | 02-03-99 | DETR-43ELRH |
| | Aptiva - Personal Image Bundle has gray border | 22-02-99 | DSET-3ED5TV |
| | Aptiva - Strange or bad fonts in Compton's Encyclopedia | 22-02-99 | DSET-3F9JZR |
| | PS/1-Aptiva - Does my diskette need to be formatted before I use Copy Disk? | 18-02-99 | DSET-3FDFXY |
| | Aptiva - Lotus SmartSuite's Organizer will not dial | 17-02-99 | DJON-3G8MVT |
| | Aptiva - Setting up a PS/1 modem for Works 3.0 | 17-02-99 | DJON-3G7MEP |
| | Aptiva - Does Works support ANSI color graphics on bulletin board systems? | 17-02-99 | DSET-3G5DZB |
| | Aptiva - No sound in Lotus SmartSuite's Screen Cam | 11-02-99 | DJON-3G8KSK |
| | PS/1 - Running Preloaded Programs on PS/1 with IBM PC DOS 7.0 | 25-01-99 | EMON-3JTNF2 |
| | Aptiva - 2144 Voice Recognition tips | 25-01-99 | GJAN-3T7LBZ |
| | Aptiva - Double-Spacing Occurs When Using Generic/Text Only Driver | 25-01-99 | DJON-3G5PFV |
| | Aptiva - 2168 Voice Type Dictation does not display text | 17-12-98 | GJAN-3TBMET |
| | Aptiva - Lotus Smartsuite 96 Features | 17-12-98 | YAST-3G8SLU |
| | Aptiva - 2144 Stack fault errors running Quicken 4.0 and PFS: WindowWorks | 17-12-98 | GJAN-3T5SFG |
| | Aptiva - Misaligned Data When Copying From Spreadsheet | 17-12-98 | DJON-3G6TDB |
| | Aptiva - Hiding multiple records from a list of names and addresses in Microsoft Works | 17-12-98 | MCGN-3G2K33 |
| | Aptiva - Voice Type Dictation Problems (Floating Point Error) | 17-12-98 | COBN-385BVH |
| | Aptiva - Voice Type Dictation Tips and Tricks | 17-12-98 | YAST-3G8SZA |
| | PS/1 - FastTips: Setup Questions And Answers | 17-12-98 | YAST-3FTKKC |
| | PS/1 - Placing the Cursor at the Beginning of a Document | 17-12-98 | EMON-3JTMYW |
| | Aptiva - How to use dates in formulas in a Works spreadsheet | 17-12-98 | YAST-3FSS8R |
| | Aptiva 2168 - Voice Type Dictation tips | 17-12-98 | GJAN-3TBM5W |
| | Aptiva - Changing the default unit of measurement in Microsoft Works | 17-12-98 | DJON-3FZQ2B |
| | PS/1 - How to select more than one font in a Works for DOS document | 17-12-98 | DJON-3FYRJY |
| | Aptiva - How to specify where a new page should begin in a Works document | 17-12-98 | YAST-3FSRBL |
| | Aptiva - FastTips for Works 2.0: General Questions and Answers. | 17-12-98 | MCGN-3G2LYP |
| | Aptiva - Voice Navigation Problems | 17-12-98 | YAST-3G8ULS |
| | PS/1 - Problem Running LotusV2.4 for DOS | 17-12-98 | CPES-38LCYV |
| | PS/1 - Placing the Cursor at the End of a Document | 17-12-98 | EMON-3JTN49 |
| | Aptiva - Querying on Blank or Non-blank Fields in Works for Windows | 17-12-98 | DJON-3G8TRJ |
| | Aptiva - Information On Using Macros In A Works Spreadsheet. | 17-12-98 | MCGN-3G8L2Y |
| | PS/1 - Recreating INTRO.BAT | 17-12-98 | DJON-3G8T22 |
| | Aptiva - Errors in Quicken SE | 16-12-98 | MCGN-3G5T3W |
| | Aptiva - 2159/2176 Lost Aptiva Productivity group after re-installing Ring Central | 16-12-98 | GJAN-3T3RFZ |
| | Aptiva - Buttons cut off in Personal Image Bundle | 16-12-98 | DSET-3EFRTK |
| | Aptiva - Launching Paint from Windows Help brings up Mwave Discriminator | 16-12-98 | DSET-3EG5UB |
| | Aptiva - No manuals for Microsoft Works 4.0 | 14-12-98 | YAST-3G6V7V |
| | PS/1 - Locating Printer Drivers on PS/1 | 14-12-98 | EMON-3JTHPU |
| | Aptiva - Common Microsoft Works questions | 11-12-98 | DETR-3THLK8 |
| | Aptiva - Illegal operations in Microsoft Works Communications Tool | 11-12-98 | PMYS-3MPM23 |
| | Aptiva - Creating Or Modifying A Label In Works For Windows 3.0 | 11-12-98 | DJON-3G8MJ7 |
| | Aptiva - Searching a Works document for a specific word or phrase | 10-12-98 | DJON-3FYR44 |
| | Aptiva - Can I load the Works dictionary into the Word Processor? | 10-12-98 | MCGN-3FKS7A |
| | Aptiva - Error Message: Dictionary Not Valid | 10-12-98 | DJON-3G2MJ6 |
| | Aptiva - 2144/2168 PFS WindowWorks tips | 10-12-98 | GJAN-3T7KPK |
| | Aptiva-PS/1 - Erasing formulas from fields in Microsoft Works | 10-12-98 | EMON-3JTFYZ |
| | Aptiva - Error Message: Cannot Save Document | 10-12-98 | DJON-3G5SSY |
| | Aptiva - Formatting present in Preview but not on printout | 10-12-98 | MCGN-3G2NVB |
| | Aptiva - Can I Left and Right justify text as well as Center it in Works? | 10-12-98 | MCGN-3FKRT7 |
| | Aptiva - Errors in Quicken SE | 10-12-98 | MCGN-3G5T3W |
| | Aptiva-PS/1- Deselecting highlighted text in Microsoft Works | 10-12-98 | EMON-3JTFUU |
| | Aptiva - How to chart negative values in Microsoft Works | 10-12-98 | YAST-3FKU89 |
| | PS/1 - Error Message: Speller Cannot Be Found | 10-12-98 | MCGN-3G5TZH |
| | Aptiva - Does the Undo command reverse the changes made by the Works spell checker? | 10-12-98 | DSET-3G5B8N |
| | Aptiva - Uneven Label Printing With Panasonic KX-P1124 | 10-12-98 | MCGN-3G8TPZ |
| | Aptiva - 2168 Voice Type Dictation does not print on my HP Laser Jet 4L | 10-12-98 | GJAN-3TBNYD |
| | Aptiva - Removing Lotus SmartSuite | 10-12-98 | DJON-3G8TKA |
| | Aptiva - Printing Page Numbers in Form Letters | 10-12-98 | DJON-3G8TVH |
| | Aptiva - Selecting specific records from a Works database to print | 10-12-98 | DJON-3FYRYZ |
| | Aptiva-PS/1 - Removing bold format after words are deleted in Microsoft Works | 10-12-98 | EMON-3JTFRZ |
| | Aptiva - Print Date/Current Date Format | 10-12-98 | YAST-3FKTZ3 |
| | Aptiva - Error: "Printer driver is missing or not valid" In Microsoft Works | 10-12-98 | YAST-3FPU8H |
| | Aptiva - Can I use multiple databases when printing form letters or labels? | 09-12-98 | DJON-3F6GAK |
| | Aptiva - Why doesn't the works file I saved on diskette list in 'Your Software'? | 09-12-98 | MCGN-3FQSHT |
| | Aptiva - Phone numbers in Wall Street Money not in French | 09-12-98 | PMYS-3RDKS8 |
| | Aptiva - Books Available For MS Works For Windows 2.0 | 09-12-98 | YAST-3FKQU3 |
| | Aptiva - Can I copy a column of numbers in Works without copying their formulas? | 09-12-98 | DJON-3F6FQ9 |
| | Aptiva - Adobe Error messages in Lotus SmartSuite | 09-12-98 | DSET-3FCJ33 |
| | Aptiva - Reinstalling Microsoft Works 4.0 | 09-12-98 | YAST-3G7LJD |
| | Aptiva - How to install DVD Movie Playback from Update Connector | 09-12-98 | JCOH-3YTVU4 |
| | Aptiva - How can I save or copy a file to the A-Drive in Works for Windows? | 03-12-98 | DJON-3FWQSU |
| | Aptiva - 2161/2162 Adjusting the R0system.ini file | 12-11-98 | MNOK-425KJK |
| | Aptiva - 2140/2142 Adjusting the R0system.ini file | 12-11-98 | MNOK-425KGC |
| Retain | | | |
| | Aptiva - 2237-24N monitor shows blank screen | 07-05-99 | MIGR-47NLGQ |
| | Aptiva - SubWoofer 'humming' | 15-03-99 | COBN-3FPK3S |
| | Aptiva - Rapid Resume failure | 15-03-99 | GSMH-3A2L3K |
| | Aptiva - 2161 'Speakerphone' telephony problems | 12-03-99 | COBN-3F2K4N |
| | Aptiva - 2161/2162/2176 Intermittent modem or sound card problems | 11-02-99 | COBN-3HQE34 |
| | CrossBrand - 16X CD hangs or loads 2 copies of application | 11-01-99 | MCGN-3HKMPP |
| | Aptiva - Mwave Communication Problem | 08-12-98 | GSMH-385CPF |
| | Aptiva - Wake Up On Ring Function Not Working | 08-12-98 | GSMH-3EDDEQ |
| | Aptiva - Mwave card problems (affected parts / field actions) | 08-12-98 | RMIE-38ALDR |
| | Aptiva - RETAIN H057399 Audio Interference (EMEA) | 07-12-98 | JWOE-3PTGSN |
| | Aptiva - 2162 Models fail to power up with Subwoofer | 04-12-98 | COBN-3G7HU4 |
| | Aptiva - RETAIN TIP - Production Change - Hard drive | 03-11-98 | DETR-3ZRPTR |
| | Aptiva - RETAIN TIP, Additional Models: 2139-E5W & 2139-E6Z | 02-11-98 | DETR-3ZUJ3V |
| | Aptiva-PS/1 - Voltage Regulator Card and Shorting block | 28-10-98 | DETR-3TMKCM |
| | RETAIN H057619 - 2140 - Microphone problem under Ring Central | 30-06-98 | DETR-3VWQFA |
| | Aptiva - (2144-9xx/2168-9xx Pentium Models) Wobble Problem | 08-06-98 | GSMH-3DECHF |
| | Aptiva - Joystick Inoperative or Not Responding - (EMEA only) | 08-06-98 | MCGN-3K5PXR |
| | IBM Monitors - PS/1 Video Card Shield - Video transistors short circuiting | 04-06-98 | GSMH-38GCEL |
| | Aptiva - 2168 System Boards Require Re-work | 01-06-98 | GSMH-3A5J8T |
| Riser Cards | | | |
| | Aptiva - 2176 Removals and replacements - Riser card | 18-03-99 | MNOK-42RQ6Y |
| | Aptiva - 2134/2144 Removals and replacements - Riser card | 15-03-99 | MNOK-42QQZX |
| | Aptiva - 2159 Removals and replacements - Riser card | 15-03-99 | DETR-42QLEB |
| | Aptiva - 2161 Removals and replacements - Riser card | 12-03-99 | GSMH-3GGETF |
| | Aptiva - 2162 Removals and replacements - Riser card | 11-03-99 | COBN-3G5CUT |
| | Aptiva - 2136 Diagnostics - Riser or audio card | 16-02-99 | RMIE-3G8GQ3 |
| | Aptiva - 2144/2168 (SL-C) Diagnostics - Diagnostics for factory-installed riser card, sound card, or adapter cards not supported by advanced diagnostics | 10-02-99 | DETR-44KJP3 |
| | Aptiva - 2144/2168 (SL-F/H/I) Diagnostics - Diagnostics for factory-installed riser card, sound card, or adapter cards not supported by advanced diagnostics | 10-02-99 | DETR-3TAQUC |
| | Aptiva - 2144-S15 Diagnostics - Diagnostics for factory installed riser card, sound card, or adapter card not supported by advanced diagnostics | 04-02-99 | DETR-44SRRH |
| | Aptiva - 2134/2176 Diagnostics - Factory installed riser card or sound card | 22-01-99 | DETR-44DLJW |
| | Aptiva - 2161 Diagnostics - Factory installed riser card and sound card | 21-01-99 | DETR-44CKWH |
| | Aptiva - 2162 Diagnostics - Factory installed riser card and sound card | 21-01-99 | DETR-44BQ6J |
| | Aptiva - 2136 Removals and replacements - Riser Card | 08-01-99 | MNOK-3ZXRXY |
| | Aptiva - New 2168 riser for adapter & memory problems | 17-12-98 | GSMH-39FAWX |
| | Aptiva - 2168 (Service Level H/I) Riser card | 14-12-98 | MNOK-42QRLH |
| SCSI | | | |
| | Aptiva - SCSI devices not supported by Rapid Resume | 11-03-99 | GSMH-39EHTT |
| | Aptiva - Iomega Zip drive does not install with Cyrix processor | 09-03-99 | DETR-3TRNKE |
| | Aptiva - Can a SCSI card be added to an Aptiva? | 11-02-99 | DSET-3FBP9X |
| | Aptiva - HP4c+ Scanner Suspend/Rapid Resume Hangs | 10-12-98 | GSMH-39GGWR |
| | Aptiva - Future Domain SCSI - IRQ Setting | 22-04-98 | DJON-3FTSLT |
| Security | | | |
| | Aptiva - 2138-E76 - Cannot set power on password | 09-03-99 | DETR-3TTK2J |
| | Aptiva - How to enable the Pentium III unique electronic identification number | 26-02-99 | DETR-458LJY |
| | Aptiva - 2161 Power-on password, CMOS reset | 25-02-99 | GSMH-3GEBWE |
| | Aptiva - 2136 Power on password | 25-02-99 | RMIE-3FZC7F |
| | Aptiva - 2134/2176/2159 Power-on password, CMOS reset | 25-02-99 | GCOR-38ZJWF |
| | Aptiva - 2137 Power-on password | 25-02-99 | PMYS-3LKKDH |
| | Aptiva - No mouse when disabling the prompt for power on password | 25-02-99 | YAST-3CNL58 |
| | Aptiva - 2144/2168 Power-on password reset (Service level H and I) | 25-02-99 | DETR-3TAQ8Z |
| | Aptiva - 2140/2142 Power-on password and CMOS reset | 25-02-99 | PMYS-3KXTUQ |
| | Aptiva - Using numbers in your power-on password | 15-02-99 | DETR-455HA4 |
| Software Installation/Configuration | | | |
| | Aptiva - Quicken Currency Settings for Australia | 17-05-99 | MIGR-47YKVY |
| | Aptiva Support - 2139/2153 ViaVoice microphone setup fails on French systems | 07-05-99 | MIGR-47NNTQ |
| | Aptiva/ThinkPad - How to reinstall Dial-Up Networking and setup TCP/IP in Windows 95 | 04-05-99 | MNOK-3QHMZM |
| | Aptiva - ISSET_SE errors when installing new software | 21-04-99 | MIGR-477KUD |
| | Aptiva - Unable to uninstall preloaded Microsoft Office SBE | 05-04-99 | DETR-459RRV |
| | Aptiva - 2156 - WinFax will not install | 05-04-99 | DETR-43XHWR |
| | Aptiva - Preloaded Microsoft Office SBE is missing features | 05-04-99 | DETR-459RM7 |
| | Aptiva - 2136, 2137, 2138, 2139, 2153, 2156, 2158, 2163, 2164 - Using the Aptiva Product Recovery CD | 30-03-99 | PMYS-3NWSTF |
| | Aptiva - Setting up the Communication module in Microsoft Works for Windows 3.0 | 25-03-99 | DJON-3G6RT8 |
| | PS/1 - Restoring original PS/1 software on PS/1 or PS/Note | 24-03-99 | EMON-3JTNAT |
| | Aptiva - 2144/2168 How to restore Mwave drivers on systems with OS/2 | 24-03-99 | MNOK-3PZNAN |
| | Aptiva - 2144/2168 (SL-H) Creating Recovery diskettes and FFR for systems with Windows 95 | 24-03-99 | DSET-3FGCKS |
| | Aptiva - Mouse disappears in Operator's Fax Centre | 24-03-99 | DETR-46AQKF |
| | Aptiva - 2144/2168 (SL-C/D/F/G) Installing Windows 95 | 24-03-99 | MCGN-3G8R2Y |
| | Aptiva - 2144/2168 How to restore Mwave drivers on systems with Windows 95 | 24-03-99 | MNOK-3PZNH2 |
| | Aptiva - 2144/2168 Making a Recovery disk from the Aptiva Exploration CD | 24-03-99 | MCGN-3FJMBN |
| | Aptiva - Upgrading to Windows 95 | 24-03-99 | JWOE-3MHJXK |
| | Aptiva - 2144/2168 (SL-H) Adding a second hard drive causes CD-ROM programs to fail | 24-03-99 | RMIE-38KG5P |
| | Aptiva - How to install / uninstall CoSession | 24-03-99 | YAST-3G7RD9 |
| | Aptiva - 2144/2168 (SL-H) Considerations: When loading MPEG software, Silent Steel disc one or CD-ROM seems defective | 23-03-99 | PMYS-3PSRYG |
| | Aptiva - Retaining Windows icons when upgrading to MS-DOS 6.x | 23-03-99 | MCGN-3G6JHM |
| | Aptiva - 2144/2168 Flash (BIOS) Update Procedure | 23-03-99 | DETR-3TAQA6 |
| | Aptiva - Installing Warp on an IBM Aptiva | 23-03-99 | YAST-3G6T2J |
| | Aptiva - 2144/2168 (SL-H/I) Considerations: Lotus Smart Suite installation problems | 23-03-99 | PMYS-3PUHK5 |
| | Aptiva - 2144/2168 (SL-C) Install tips for OS/2 Warp | 23-03-99 | DSET-3G3ENW |
| | PS/1 - Restoring DOS 5.0 after installing IBM PC DOS 7 | 22-03-99 | EMON-3JTJ6A |
| | Aptiva - Missing installation diskette for Windows 95 upgrade | 22-03-99 | DSET-3FAB8Q |
| | Aptiva - DOS games and OS/2 | 22-03-99 | DJON-3G5NX6 |
| | Aptiva - How to uninstall/install Dos/Windows support in OS/2 | 22-03-99 | MNOK-3TAQFL |
| | Aptiva - 2136 Flash BIOS update procedure | 22-03-99 | RMIE-3FZCBR |
| | Aptiva - DOS modem games in OS/2 | 22-03-99 | DJON-3G5P3Y |
| | Aptiva - How to install Warp on a drive other than C | 22-03-99 | GSMH-39LJ4X |
| | Aptiva - Returning to DOS 5.0 after installing IBM PC DOS 7 | 22-03-99 | DJON-3GDPVK |
| | Aptiva - 2144/2168 How do I install third party software on my Aptiva? | 22-03-99 | DJON-3G2QW6 |
| | Aptiva - How to configure OS/2 Warp for maximum performance | 22-03-99 | YAST-3G8ML7 |
| | Aptiva - 2144/2168 - How to set up your Aptiva (PC DOS 7.0 and OS/2 Warp pre-loaded) to play games | 22-03-99 | MCGN-3G6Q47 |
| | Aptiva - Retaining Windows icons when upgrading to MS-DOS 6.22 | 22-03-99 | DJON-3GEHQA |
| | Aptiva - 21xx-6xP FDISK, Format, and Reload procedures | 22-03-99 | MCGN-3FSS8Q |
| | Aptiva - 2144/2168 HP Deskjet 855C Install program lockup | 22-03-99 | MCGN-3G8KV3 |
| | Aptiva - Converting from DoubleSpace or DriveSpace to Stacker | 22-03-99 | DJON-3G5KR7 |
| | Aptiva - Installing a downloaded Windows 3.1 printer driver | 22-03-99 | DJON-3GDRAY |
| | Aptiva - 2144/2168 Reinstall of Mwave MIDI Samples on Windows 3.x-OS/2 Systems | 22-03-99 | PMYS-3HVPJ3 |
| | Aptiva - Returning to DOS 5.0 after installing MS-DOS 6.22 | 22-03-99 | DJON-3GDQ5S |
| | Aptiva - 2161/2162 Re-installing the original video drivers | 22-03-99 | GJAN-3T4SGN |
| | Aptiva - 2144 - Installing Windows 98 on an Mxx or Axx system | 22-03-99 | DETR-3VQMTD |
| | Aptiva - 2138 Installing Windows 98 | 22-03-99 | DETR-3VQN92 |
| | Aptiva - 2168 Installing Windows 98 on an Mxx or Axx system | 22-03-99 | DETR-3VQNVJ |
| | PS/1-Aptiva - What does it mean to FDISK, Format, and Reload a system? | 22-03-99 | DSET-3FAA47 |